Office 2013 .pub keep getting a conversion failure.

I have 43 pages of .pub from Office 2013 that keep failing conversion in the single conversion and the combine files option.
I purchased this subscription specifically for this task on time sensitive material and I cannot obtain the PDF.

Sara,
Thanks for your reply. I am on OS Windows 8.1 and Office 2013. I am on a server but I also tried converting offline at home. I realize that there are firewall settings in the laptop configuration.
The project is a yearbook for our school so I don't think smaller copies of the file are possible. I'm not exactly sure of how you mean. There are Disney pictures (permissable) on them as well as photographs on most.. The printer was able to successfully PDF the files individually. This is the major project for us and I still want to see if I can get it to work. We have other occassions where we need PDF's and PDF to Office conversions but it is sporadic. We decided on the monthly subscription to handle those sporadic occassions.
I was able to pdf the cover.
My higher level tech support is coming down on Monday and I will pose the firewall questions to them but if you have any other suggestions for me in the meantime I would appreciate it. It doesn't make sense for us to pay for a subscription if it isn't going to work for us.
I appreciate your advice.
Regards,
Kathy

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