Office 2013 - RemoteApp & Remote Desktop Client

When launching Office products from the Remote Desktop Client with Remote Resources / RemoteApp in OSX Mavericks. e.g. Office Word 2013 it is extremely slow and unresponsive. It opens to fill the screen but not full screen, cropping above the dock and below
the MAC toolbar. This is not apparent in Windows Surface Pro / RT / 7 / 8, Android, iPad / iPhone iOS
If I restore down the Window it seems to remove a white outer bar and then works as intended, even if I manually click and drag more or less to the same size of the maximised window. I believe this may be due to the Office 2013 shadow. In GPO I have:
- Added a registry to DisableAnimation
-Enabled 'Disable Office Animations' in the Office 2013 ADMX
-Enabled 'Do not use hardware graphics acceleration' in ADMX
Before:
https://heathsideschool-my.sharepoint.com/personal/bmoore_heathside_surrey_sch_uk/_layouts/15/guestaccess.aspx?guestaccesstoken=zfEfs30OKP8jaTL5vAjZBnFqPefGBcD4nNUqZHs3JAs%3d&docid=05b1d2a4c002e4152844656608eef7a9d
After:
https://heathsideschool-my.sharepoint.com/personal/bmoore_heathside_surrey_sch_uk/_layouts/15/guestaccess.aspx?guestaccesstoken=9aUKxic763dU7n2z3vxSDBkbXhyDo%2fo3P0jrEh08gtw%3d&docid=092297a567b51448e98ea674e3fab97f6
I am running:
OSX Mavericks
Mac Retina
Server 2012 R2
Kind regards,
Bobby Moore

Hi Bobby,
Let us start with opening Word in its application safe mode. Follow these steps to do so:
Hit Windows key on the keyboard, and start typing
winword /safe in search bar and hit Enter.
If the application works fine safe mode, try disabling the add-ins for the application and check the result:
Click the File tab.
Go to Options.
click Add-ins.
Select or clear the options that you want.
unchecked the add in like send to Bluetooth and something regarding office one not.
Let us know if you need further assistance .

Similar Messages

I am surprised to see that Remote Desktop Client update 3.7.1 been updated without my authorisation and creating now lot of problems from December 7, 2013, any one can tell, how?

Remote Desktop Client update 3.7.1 has been updated without any permission and now creating umpteen number of problems since December 7, 2013. Now my gmail is empty and unable to see any email. Most of the time my local host is: 92.242.132.27, I do not know why?
Now I want to uninstall my update 3.7.1.
I seek help to resolve my problem.
Traceroute has started...
traceroute to www.localhost.com (92.242.132.27), 64 hops max, 72 byte packets 1 192.168.1.1 (192.168.1.1) 1.554 ms 0.995 ms 0.972 ms 2 abts-tn-dynamic-001.0.164.122.airtelbroadband.in (122.164.0.1) 28.460 ms 3 abts-tn-static-093.227.95.61.airtelbroadband.in (61.95.227.93) 27.732 ms 4 61.95.240.129 (61.95.240.129) 27.433 ms 28.015 ms 27.758 ms
5 59.145.7.133 (59.145.7.133) 187.777 ms 186.806 ms 236.866 ms 6 182.79.243.18 (182.79.243.18) 179.356 ms 179.188 ms 178.033 ms 7 182.79.248.234 (182.79.248.234) 178.512 ms 179.033 ms 179.084 ms 8 aes-static-029.37.144.59.airtel.in (59.144.37.29) 178.879 ms 177.540 ms 9 xe-0-0-0-0.edge00.thn.uk.hso-group.net (195.66.224.226) 177.235 ms 178.6
10 xe-0-0-0.edge00.the.uk.hso-group.net (93.89.91.13) 177.571 ms 177.667 ms 11 ert1-the-gi1-8.router.uk.catalyst2.net (93.89.90.10) 187.420 ms 185.670 12 84.18.192.130 (84.18.192.130) 178.729 ms 178.521 ms 178.316 ms 13 * * *
14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * *

Remote Desktop Client update 3.7.1 has been updated without any permission and now creating umpteen number of problems since December 7, 2013. Now my gmail is empty and unable to see any email. Most of the time my local host is: 92.242.132.27, I do not know why?
Now I want to uninstall my update 3.7.1.
I seek help to resolve my problem.
Traceroute has started...
traceroute to www.localhost.com (92.242.132.27), 64 hops max, 72 byte packets 1 192.168.1.1 (192.168.1.1) 1.554 ms 0.995 ms 0.972 ms 2 abts-tn-dynamic-001.0.164.122.airtelbroadband.in (122.164.0.1) 28.460 ms 3 abts-tn-static-093.227.95.61.airtelbroadband.in (61.95.227.93) 27.732 ms 4 61.95.240.129 (61.95.240.129) 27.433 ms 28.015 ms 27.758 ms
5 59.145.7.133 (59.145.7.133) 187.777 ms 186.806 ms 236.866 ms 6 182.79.243.18 (182.79.243.18) 179.356 ms 179.188 ms 178.033 ms 7 182.79.248.234 (182.79.248.234) 178.512 ms 179.033 ms 179.084 ms 8 aes-static-029.37.144.59.airtel.in (59.144.37.29) 178.879 ms 177.540 ms 9 xe-0-0-0-0.edge00.thn.uk.hso-group.net (195.66.224.226) 177.235 ms 178.6
10 xe-0-0-0.edge00.the.uk.hso-group.net (93.89.91.13) 177.571 ms 177.667 ms 11 ert1-the-gi1-8.router.uk.catalyst2.net (93.89.90.10) 187.420 ms 185.670 12 84.18.192.130 (84.18.192.130) 178.729 ms 178.521 ms 178.316 ms 13 * * *
14 * * * 15 * * * 16 * * * 17 * * * 18 * * * 19 * * * 20 * * * 21 * * * 22 * * * 23 * * * 24 * * *

IOS Remote Desktop Client 8.1.3 and RemoteApp Folders

I guess I need to add insult to injury. Since Server 2008 web feeds no longer work in the newest version of the Remote Desktop client there is also a problem with RemoteApp folders (a 2012 RDWeb feature) and how they are presented in the new client.
Simply, they are not presented at all. If you click on a folder you get a mish-mosh of icons that are not accessible behind the folder icon. Brilliant work Microsoft. Your development and testing process will be used in schools for years to come on how
not to develop, test and deploy applications.

Hi Adam,
I had forwarded your concern to the product group.
Thanks for your understanding and support!
Regards.
Dharmesh Solanki
TechNet Community Support

Remote Desktop Client 8.1.3 Display Issue

We're running Microsoft Remote Desktop 2012R2 services including a Gateway/Connection Broker/Licensing server and Remote Desktop Session Hosts servers. Our clients include Windows systems, iPads and iPhones.
Since the upgrade to Microsoft Remote Desktop Client for IOS 8.1.3 (which fixed our gateway connection issues using the previous 8.1.x IOS clients), we're still unable to use our iPads with a published application that runs a time clock to check
children in/out of daycare centers.
When launching the published application, the display does not scale to full screen. A portion of the screen contains a black bar around the bottom and to the right of the window. The touch control needed is hidden by
the black bar. This issue did not exist in clients prior to 8.1.x nor does it exist in Windows clients.
Using the Pan Control does not resolve the issue. If you activate the Pan control, the application is so magnified that you only see about 1/4th of the upper left of the screen. Moving the window around or pinch to zoom in/out does not resolve
the issue.
Note that we have also published Microsoft Office 2010, Adobe Reader, Calculator and network share folders. None of these apps experience the issue with a black bar hiding a portion of the application window.
Any suggestions?

Hi Dharmesh - Yes, we did reinstall the RD 8.1.3 IOS client on our iPads a few times. And to answer your question, we are using a childcare software from the following company:
http://www.procaresoftware.com/
Microsoft Office 2010 as a published application appears to be functioning correctly with the iPads, although it hasn't been extensively tested. Most of our remote desktop Office users are on Windows 7 systems.
I've notified the Procare Software technical support team of this iPad issue and they forwarded the information on to their developers. They are releasing an updated version of their software some time in the next week. They have enhanced
the resizing / rotation support for tablets in the next upgrade release, but are unsure whether our iPad display issue will be resolved.
If the issue is not resolved by the upgrade, they suggest we seek a resolution from Microsoft. In the meantime, Procare stated that I could share this information with you. They're also copied on this forum to keep up with your comments.
Note: After we install the future upgrade of Procare Software, I'll report back here with the results.
Regards.

RD Gateway issue from Mac Remote Desktop client - 503 RPC Error: c0021012

I have an employee who is able to use the Mac Remote Desktop client to connect to her office PC via RD Gateway, but after a short time she consistently has her connection dropped with a
503 RPC Error: c0021012. I've researched this a little and apparently it refers to an expected shutdown condition (RPC_P_CONNECTION_SHUTDOWN) rather than a true RPC "exception". Also, the error almost always occurs exactly
10 minutes after the connection is established, so I'm wondering if a timeout is occurring due to a heartbeat/keepalive not getting through, the expiration of a token or credential, or something similar(?). Any help would be appreciated, here's a section
from the log that shows one of her drops:
[2014-Jun-22 23:58:44] RDP (0): ----- BEGIN ACTIVE CONNECTION -----
[2014-Jun-22 23:58:44] RDP (0): client version: 8.0.24875
[2014-Jun-22 23:58:44] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Jun-22 23:58:44] RDP (0): correlation id: 79b9ed3a-2198-784a-8805-0f1d292a0000
[2014-Jun-22 23:58:45] RDP (0): Resolved 'ourserver.oursite.com' to 'x.x.x.x' using NameResolveMethod_DNS(1)
[2014-Jun-22 23:58:45] RDP (0): Resolved 'ourserver.oursite.com'' to 'x.x.x.x' using NameResolveMethod_DNS(1)
[2014-Jun-22 23:59:50] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
[2014-Jun-22 23:59:53] RDP (0): Exception caught: Exception in file '../../librdp/private/tlsendpoint_openssl.cpp' at line 116
    User Message : TLS1_ALERT_ACCESS_DENIED
[2014-Jun-22 23:59:53] RDP (0): Exception caught: Exception in file '../../librdp/private/tlsendpoint_openssl.cpp' at line 116
    User Message : TLS1_ALERT_ACCESS_DENIED
[2014-Jun-22 23:59:53] RDP (0): Protocol state changed to: ProtocolConnectingNetwork(1)
[2014-Jun-22 23:59:53] RDP (0): correlation id: 79b9ed3a-2198-784a-8805-0f1d292a0000
[2014-Jun-22 23:59:53] RDP (0): Resolved 'ourserver.oursite.com'' to 'x.x.x.x' using NameResolveMethod_DNS(1)
[2014-Jun-22 23:59:53] RDP (0): Resolved 'ourserver.oursite.com'' to 'x.x.x.x' using NameResolveMethod_DNS(1)
[2014-Jun-22 23:59:53] RDP (0): Protocol state changed to: ProtocolNegotiatingCredentials(2)
[2014-Jun-22 23:59:53] RDP (0): Protocol state changed to: ProtocolConnectingRDP(3)
[2014-Jun-22 23:59:54] RDP (0): Protocol state changed to: ProtocolInactive(4)
[2014-Jun-22 23:59:55] RDP (0): Server supports RAIL
[2014-Jun-22 23:59:55] RDP (0): Protocol state changed to: ProtocolActive(5)
[2014-Jun-23 00:10:54] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 217
    User Message : The gateway failed to connect with the message: 503 RPC Error: c0021012
[2014-Jun-23 00:10:54] RDP (0): Exception caught: Exception in file '../../librdp/private/httpendpoint.cpp' at line 217
    User Message : The gateway failed to connect with the message:
503 RPC Error: c0021012
[2014-Jun-23 00:10:54] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Jun-23 00:10:54] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Jun-23 00:10:54] RDP (0): ------ END ACTIVE CONNECTION ------

Hi,
Is there any error occur on the RD Gateway server? Please make sure that RPC, RPC Locator and RPC Endpoint Mapper service are running on the server. Also, please make sure that the RD gateway
server does not reach the maximum number of connections.
Thanks.
Jeremy Wu
TechNet Community Support

HT201068 In the Ap Store "Updates" window, it says that "Remote Desktop Client Update" was installed today. I never intentionally installed "Remote Desktop". How did it get there, Where is it on my computer, and How can I remove it? Thank You!

In the Ap Store "Updates" window, it says that "Remote Desktop Client Update" was installed today. I never intentionally installed "Remote Desktop". How did it get there, Where is it on my computer, and How can I remove it? Thank You!

I don't know if you have been there, but a very suspicious icon! (Like this one on a NSA satellite: http://b-i.forbesimg.com/kashmirhill/files/2013/12/Satellite-logo-for-spying.jpg) Yikes!
Are they after the French too?!? I thought we were allies?!? Wait a minute . . . I'm an American citizen with the Constitutional Right (which they vowed to uphold when they took their job!) of privacy!!!
What do you think of all this?
How did you find it in the OS?
Do I just trash it with "Secure Empty"?

Uninstalling remote desktop client

Hello
OK - a newbie problem having been over zealous with google and not reading about what I was actually installing.
I was interestd in being able to remotely access my mac mini from Windows XP for when I'm at the office. After a bit of googling I turned up a prospective hit and installed the remote desktop client from here :
http://www.apple.com/support/downloads/appleremotedesktop21client.html
now, I have lost the ability to access the Sharing section of the System Preferences .. how do I get this back?? It now tells me that I cannot open the sharing options as they do no run on an Intel based mac ...
Am completely new to Macs, having used PC's for donkey's years .. guess I should have looked before leaping!
Help appreciated !

Hi fourier_2009 & welcome to discussions...
Seen this?
http://support.apple.com/kb/HT2577
Next time - triple check that anything you want to install is fully compatible with Snow Leopard. Otherwise, stay away and wait until you've had more time to learn your new computer in standard configuration first...take it to the nearest Apple Store and let the staff educate you a bit if need be

I am having trouble installing and using remote desktop client and admin on the same imac. I need help?

Can you give me a step by step on getting the client and the admin part of remote desktop to work? I am new to this and I need for remote desktop to work to install the Faronics Deepfreeze enterprise console on the new imac in office. The OSx version is 10.8.3 Any help will be greatly appreciated. Also, when I go to install the admin, it says that the remote desktop client is not updated and I cant get mac app store to show any updates. May be doing something wrong.

This is what I usualy do to setup ARDclient on a client computer.
on the client computer
go to menu bar (white bar at top of the screen)
click on the apple menu
chose system preferences
click show all button
click Users & Groups
click the lock to unlock
click + to create a new account
chose new account: type "administrator"
name the user some thing applicable like "ARDuser"
set a secure password
click create account
click show all button
click sharing
set the computer name to some thing descritpive that identifies the computer
check remote login
click on remote login
set allow access for: "only these users"
click the +
chose the ARDuser from the list
click select
check remote management
click on remote management
set allow access to "only these users"
click the +
select the ARDuser from the list
click select
check: observe, control, genereate reports, open & quite applications, delete and replace items, start text chat or send messages, restart & shutdown, copy items
click ok
click the lock to lock system preferences
click show all
quite system preferences
At this point you should be able to connect to the client using Apple Remote Desktop using the ARDuser setup above. Make sure the client and the ARD computer are on the same network the same way. IE both on ethernet or both on wifi. On the same internet conenction, if your were trying to conenct to a client over the internet there is more involved.
on the ard computer:
open apple remote desktop
from the left column select discover
make sure the list is set to bonjour
the client computer should show up on the list, with the name set above
select the client from the list
click control
you will be prompted for the user/pass to log into the computer. that's the ARDuser setup in the steps above.

Remote desktop client for Android

Dear sir,
Does Microsoft remote desktop client for Android support RDP 7.0 with remote FX.
Using this client can I connect to Remote App publish under remote desktop service in windows server 2012.
In a client device do we need anything else, other than Android 4.0 or above and Microsoft remote desktop client for Android (free) to connect to remote desktop service under windows server 2012.
Thanks
Bihar Networking Solution Patna - 801503

Hi,
Thank you for posting in Windows Server Forum.
Yes, the Remote Desktop client supports RDP 7.1 and all previous versions including: RDP 7, RDP 6.1, RDP 6, RDP 5 and RDP 4.
Note: Support for a specific version of RDP 7 does not include all virtual channels. RemoteFX codecs are not supported in RDP 7.1.
More information.
Remote Desktop Client on Android: FAQ
http://technet.microsoft.com/en-us/library/dn473007.aspx
Yes, RemoteApp can be connected from this RDC version.
Hope it helps!
Thanks.
Dharmesh Solanki

HT201332 Remote Desktop Client Update?

Why does Apple Software update keep giving me Remote Desktop Client updates, when I do not have Apple Remote Desktop installed on my computer (to my knowledge)?
I have not updated it once since I've had this computer (about 3 years), and I don't intend to until I know what it is for.

The Mac OS X operating system is made up of many components. Things like CUPS for printing, Bonjour for local network Device Discovery, TCP/IP for network communication, USB Mass Storage Driver for flash drives and external driver, USB Human Interface Driver for a verity of mice and keyboards. There are hundreds if thousands of components.
One of those built-in Components is Apple Remote Desktop Client. Every Mac with 10.5, 10.6, 10.7 has Apple Remote Dekstop Client Built-In. It's just part of the operating system; you can find it in system prefrences sharing. It'd tighy next to printer sharing, remote access, internet sharing, file sharing, extra.
When enabled in system prfrences, sharing, Apple Remote Desktop Client, would typicly be used in a multi computer environment. Perhap one person would supports many uers remotely. Perhaps this user would proive technical support, answering questions, and provide training. OR perhaps one user has many computers; and they don't want to have to walk across the house or office to grab one file on the other computer.
While you may not use Apple Remote Desktop Client; it's probable a good idea to install the update. Apple Software Update may not offer you other updates important update untill you install all the udpates it currently offers you.
Even if it's a component that you currently do not use. Those updates can patch bugs, improve security, and improve performance of your computer as a whole.

IOS Remote Desktop Client Logon Issue Prompts to Logon 3 Times with RDGW

I have an issue when connecting from the Remote Desktop client iOS on multiple iPads/users.
First a little background: We have an RDS Web Access / RDS Gateway (2012 R2) setup and properly configured. We can logon using it just fine from the Mac OS version of the app, Android version of the app, or from a Windows PC. When we try to
connect via the iOS app we get the prompt to logon 3 times. Due to security reasons, we do not want them to store their credentials on the iPads, which is the only method I have found to eliminate the triple password entry. It only prompts once on the Mac
OS version, Android version or from a Windows PC.
The password isn't being entered incorrectly and the servers are not registering any Audit Failures for the logon attempts. Can you assist?
Additionally I would like to recommend the addition of a feature to be able to setup remote resources but prompt for the password on app launch for security reasons. That way they would have to enter it once but then they could access any resources needed.
Thanks,
Nate L

I am not comfortable posting the entire log file but let me give you the high level summary. The settings section for the active connection:
[2014-Jun-17 12:45:23] RDP (0): Final rdp configuration used: {
    activeUsername = "domain\username";
    arcTimeout = 1800;
    configurationVersion = 8;
    console = 0;
    gatewayId = XXXXXXXX;
    host = "InternalServerHostName.domain.local";
    label = "";
    mouseMode = "-1";
    offsetX = 0;
    offsetY = 0;
    peerIp = "ExternalRDSGatewayIP";
    port = 3389;
    previousMouseMode = 1;
    previousUtilityBar = 0;
    screenshotScale = "0.125";
    soundMode = 1;
    swapMouseButtons = 0;
    type = rdp;
    utilityBar = "-1";
    zoomFactor = 1;
    connections =
        ...bunch of addresses...
    host = "ExternalRDSGatewayHostName";
    id = XXXXXX;
    port = 443;
    temporary = 1;
    type = rdp;
    kCFProxyTypeKey = kCFProxyTypeNone;
It then attempts to connect to the InternalServerHostName.domain.local.
[2014-Jun-19 09:40:01] RDP (0): Resolved 'InternalServerHostName.domain.local' to 'ERROR: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.' using NameResolveMethod_Unknown(0)
[2014-Jun-19 09:40:01] RDP (0): Error message: Unable to connect to remote PC. Please provide the fully-qualified name or the IP address of the remote PC, and then try again.(phase: 0, type: 0, reason: 0, systemCode: 0, systemMessage: )
[2014-Jun-19 09:40:01] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Jun-19 09:40:02] RDP (0): Showing credentials dialog
It then displays the same settings again with the exception of an additional line after the gatewayId line:
gwAutodetectState = kConnectionGwAutodectedForceGW;
Then it goes through the interface list, not using any proxy, correlation id, then resolves name:
[2014-Jun-19 09:40:10] RDP (0): Resolved 'ExternalRDSGatewayHostName' to 'ExternalRDSGatewayIP' using NameResolveMethod_Unknown(0)
[2014-Jun-19 09:40:11] RDP (0): Exception caught: Exception in file '/Users/build/jenkins/workspace/rc-ios-develop/protocols/RDP/librdp/librdp/private/httpendpoint.cpp' at line 217
    User Message : The gateway failed to connect with the message: 403 Forbidden ( The server denied the specified Uniform Resource Locator (URL). Contact the server administrator.
[2014-Jun-19 09:40:11] RDP (0): Error message: The gateway failed to connect with the message: 403 Forbidden ( The server denied the specified Uniform Resource Locator (URL). Contact the server administrator.
)(phase: 0, type: 0, reason: 0, systemCode: -1, systemMessage: )
[2014-Jun-19 09:40:11] RDP (0): Protocol state changed to: ProtocolDisconnecting(7)
[2014-Jun-19 09:40:11] RDP (0): Protocol state changed to: ProtocolDisconnected(8)
[2014-Jun-19 09:40:11] RDP (0): Showing credentials dialog
Then it displays the same settings again except for the gwAutodetectState line changing to:
gwAutodetectState = kConnectionGwAutodectedHTTPSTried;
Then it connects ok. I went to our firewall (MS Forefront TMG) and monitored for traffic from the iPad iOS App (based on network it is on). I don't see the initial connection attempt at all, which is expected because according to the log above it looks
like it tries to connect to the host directly...which it shouldn't?
Then in the second attempt I see it trying to go to http://ExternalRDSGatewayHostName:443/remoteDesktopGateway/ which again it shouldn't be doing because that URL (the remoteDesktopGateway) is not part of the RDSGW or RDSWA 2012 R2 IIS
config or am I missing something? It should be going to Rpc or RDWeb right? or do I need to allow that path through too?
Thanks,
Nate

What is new in Remote Desktop Client Update 3.8.2 v1.1?

What is new in Remote Desktop Client Update 3.8.2 v1.1? Also, how can we tell if clients are on 3.8.2 v1.1 and not 3.8.2 from ARD? Apple isn't providing us with detailed information so I am reaching out to the community.
THanks,
Andrew

Yeah, it tells you nothing which is why I posted. Here is what they link you to: About Remote Desktop Admin 3.8 - Apple Support
No details

Remote desktop client software not active

I'm sorry if this has been asked before but I'm a bit bewildered by this errormessage (and I couldn't get a hit when I searched for it) when I try to drag a file from the xserv to the macbook pro desktop, remote desktop client software not active.
The macbook has the ard server and connects to the xserv ppc. It connects over the internet.
The xserv is behind a iptables fw and I have forwarded 3283 tcp/udp plus 5900 udp/tcp to the server. Have I forgotten a port ?
I've read through http://www.starkpr.com/ard.htm as well as http://www.macosxhints.com/article.php?story=20070302234400232&query=vnc%2Bsimpl e%2Bset%2Bup
and tried to find out more from the discsussions here.
The macbook pro sits behind an airport which is hooked into the dsl modem. Do I need to configure port forward in the airport as well.
Connecting to the xserv and working on it works great but the copy file transfer fails.

Hi there I took new try at this and this is what finally solved it for me.
The earlier answer I got was very good advise but I had already done that bit, actually I might have overdone it a bit I had checked all the boxes under the useraccount on sharing.
Back to business.
Firewalling. I realised I need to open and portforward at both locations and remeber it's booth tcp and udp.
So at the xserve location I needed to forward 3283 and 5900 both tcp and udp from outside to the IPnumber of the xserve.
At home with my macbook I needed to do the same.
However this did not solve it, I had forgotten one software on the macbook. On the xserve I had installed ARD upgraded it to 3.1 AND installed the upgrade for ARD 3.1 client. The client part I had forgotten at home. So once my ARD and ARD client software matched I could connect to the xserve and drag and drop files booth ways.
ARD wasn't running on the xserve I just had it installed along with the client software.
So portforwarding in firewalls and the same software and versions in all locations seems to have solved it for me.
A small note enabling/disabling the firewall in macbookpro did nothing for me since when enabled ARD rules were in place and active so it still worked.
I hope I made some sense.
Message was edited by: tindome
Message was edited by: tindome

Remote Desktop Client Update 3.8.2 v.11 remains in Software Update queue but, is listed (several times) under "Updates Installed in Last 30 Days.

Remote Desktop Client Update 3.8.2 v.11 remains in Software Update queue but, is listed (several times) under "Updates Installed in Last 30 Days". This is also the case with HP Printer Software update 3.0 and Digital Camera RAW Compatibility Update 6.03. Clicking the "update" button for these doesn't appear to install the software, but lists it in the "Updates Installed in Last 30 Days" without removing it from the Software Update queue.

Thank you. I tried that and even gave it a few days to do its thing, but I still get the same results. Remote Desktop, HP Printer, Digital Camera all still appear in "Available Updates", but the same versions appear under "Updates Installed in the Last 30 Days". BTW, I had to manually install the Safari 8.0.4 update because it also wasn't updating.

Remote control and remote desktop client in sccm 2012 ?

What is the difference between remote control and remote desktop client in sccm 2012 ?

Remote Control is a built-in feature for SCCM 2012 and uses the RPC protocol. When you use this, the user can still be logged on while helping.
Remote Desktop is a buit-in feature for Windows and uses the RDP protcol. When you use it, the user will be logged off.
Why you would use one over the other depends on your requirements.
Blog: www.danielclasson.com/blog |
LinkedIn:
Daniel Classon | Twitter: @danielclasson

Office 2013 - RemoteApp & Remote Desktop Client

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