Office 2013 RMS Client Configuration - Your Machine is not setup for IRM

Hi All,
I have successfully setup a test AD RMS farm but stuck at trying to configure Office 2013 to work with this. The farm configuration is as below
DC: Windows 2003 
AD RMS Server: Windows 2008/ SQL Server 2008 R2
Client: Windows 7 64 bit with Office 2013 32 bit, Domain Joined
Client is domain joined and SCP has been successfully registered ( I can see the SCP in AD RMS properties).
When I open word and select Protect Document -> Restrict Access, the only option is to Connect to RMS Server and get template, which eventually gives an error
Your Machine isn't setup for Information Rights Management (IRM). To set up IRM, sign in to office, open an existing IRM protected message or document, or contact your help desk.
Surprisingly, when I open a document protected by IRM (from a different machine), IRM is automatically configured for the user and starts working from that point. However any new domain user login into this client faces the same issue.
Can anyone help identify the required registry keys that need to be present for getting this working on the client.
Thanks for your help
Anuj

Hi  Manoj,
To install Microsoft Deployment Agent, you must be a member of the Windows
Administrators security group on the computer where you will install it. You must also be a member of the
Release Manager role in Release Management.
From the log, the user you‘re using seems not in the local administrator group. Please make sure the corresponding users has the needed permissions to install the deployment agent. Please check this
page for more information about installation of deployment agent. If you have any other issues, please elaborate more details about your scenario.
Best regards,
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Similar Messages

  • Feb/Mar 2015 Update: OneDrive for Business Error "Incompatible Office products are installed on your machine."

    After Installing the Feb 2015 Updates for Office 2013 ProPlus via ClicktoRun, OneDrive no longer opens with the error message:
    "Sorry, we can’t perform this action. Incompatible Office products are installed on your machine. If you have an administrator, please contact them for help. "
    The eventviewer info is:
    - <System>
      <Provider Name="Microsoft Office 15 Alerts" />
      <EventID Qualifiers="0">300</EventID>
      <Level>4</Level>
      <Task>0</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated SystemTime="2015-02-11T17:08:53.000000000Z" />
      <EventRecordID>605</EventRecordID>
      <Channel>OAlerts</Channel>
      <Computer>BP-W-7DB824.raydon.com</Computer>
      <Security />
      </System>
    - <EventData>
      <Data>Microsoft OneDrive for Business</Data>
      <Data>Sorry, we can’t perform this action. Incompatible Office products are installed on your machine. If you have an administrator, please contact them for help.</Data>
      <Data>702089</Data>
      <Data>15.0.4693.1000</Data>
      <Data />
      <Data />
      </EventData>
      </Event>
    I have other office products on here including:
    SharePoint Designer 2010
    SharePoint Designer 2013
    Microsoft PowerBI Designer Preview
    and this is installed on Win 8.1 Enterprise
    Kind of stumped what is causing this... I see KB2920798  mentions this error message is now added when cant open a document due to a mix of click-to-run and MSI install for office.  I only have click to run for Office 2013 and the MSIs are only for
    addons in excel (power query) and the additional Microsoft Software...
    Anyone have ideas what is causing this and how to resolve?
    I just finished applying March 2015 C2R updated on Office and the same issue recurred.  This time I simply rebooted and it resolved.  My best guess is it has something to do with a locked file that can't be updated but the Office Update installer
    doesn't prompt to reboot.

    I have the same problem. But I have Czech versions of the Word and OneDrive for Business ("OneDrive pro firmy").
    I do not have the SharePoint Designer nor update KB2020798. I received KB2920746
    on 11th February (plus other updates for Office, but any other for OneDrive for Business). Anyway,
    uninstall of the KB2920746 doesn't help.
    The error in Czech:
    Microsoft Word
    Je nám líto, ale tuhle akci nemůžeme provést. Na počítači máte nainstalované nekompatibilní produkty Office. Pokud máte správce, požádejte ho o pomoc.
    P1: 702089
    P2: 15.0.4693.1000
    P3: 
    P4: 
    It helped me to unistall OneDrive for Business (Onedrive pro firmy) - displeasing solution,
    right?;-(

  • The version of OLE on the client and server machines does not match. (Exception from HRESULT: 0x80010110)

    Hi,
    I have installed FIM CM Client on one machine and FIM CM update service on another machine. Both are windows server 2008 r2 machines.
    When i try to enroll a permanent smart card for a user, its shows me the following error:-
    The version of OLE on the client and server machines does not match. (Exception from HRESULT: 0x80010110)
    Also there is no logging done for the particular event.
    I am able to change my smart card pin and view my smart card info. through the FIM CM client. 
    Is there a compatibility issue of FIM CM 2010 with Windows server 2008 r2?
    Thanks

    Hi,
    Sorry for the delay in reply.
    Please try the following steps first:
    Open Powershell as Administrator
    Go to Start--> Run and type wbemtest.exe.
    •Click Connect. 
    •In the namespace text box type "root" (without quotes).
    •Click Connect.
    •Click Enum Instances…
    •In the Class Info dialog box enter Superclass Name as "__ProviderHostQuotaConfiguration" (without quotes) and press OK. Note: the Superclass name includes a double underscore at the front.
    •In the Query Result window, double-click "__ProviderHostQuotaConfiguration=@"
    •In the Object Editor window, double-click HandlesPerHost.
    •In the Value dialog, type in 8192
    •Click Save Property.
    •Click Save Object.
    Under properties find the property "MemoryPerHost" or any other ones you need to modify  and double click it
    Change the value from 512 MB which is 536870912 to 1GB which is 1073741824
    Click Save Property
    Click Save Object.
    •Close Wbemtest.
    •Restart the computer.
    And if all nodes are Windows server 2012, install the following update rollup as well:
    Windows RT, Windows 8, and Windows Server 2012 update rollup: August 2013
    http://support.microsoft.com/KB/2862768
    If you have any feedback on our support, please send to [email protected]

  • My iphone 4 8gb is not updating or restoring to ios6.1.3 its shows sum error (21) or your iphone is not eligible for this build

    my iphone 4 8gb is not updating or restoring to ios6.1.3 its shows sum error (21) or your iphone is not eligible for this build

    Read this for error 21
    Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
    These errors typically occur when security software interferes with the restore and update process. FollowTroubleshooting security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
    Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See iTunes: Advanced iTunes Store troubleshooting—follow steps under the heading Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store. If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.

  • Whenever I updated or downloaded a new app from the App Store, a message appears saying:   "Account Not In This Store Your account is not valid for use in the U.S. store. You must switch to the Swedish. store before purchasing."   I made some research onl

    Whenever I updated or downloaded a new app from the App Store, a message appears saying:
    "Account Not In This Store
    Your account is not valid for use in the U.S. store. You must switch to the Swedish. store before purchasing."
    I made some research online and asked a few of my friends with the same problem. All they did was sign out of iTunes from settings>iTunes & App Stores or from the App Store itself and signed back in. It worked for many of them but not with my iPhone 4s. It really does get on my nerves to always sign out and back in to the App Store as it sometimes works and allows me to update and download or most of the time it doesnt.
    When viewing my Apple ID account on my iPhone (after entering the password) it either views my account or says:
    "This Apple ID is only valid for purchases in the U.S. iTunes Store. You will be switched to that Store. Try your purchase again."
    So I press on OK then either switches me to the App Store app of its choice, or says "Cannot connect to iTunes Store".
    I tried restoring iOS6 hoping it was a bad installation, but i still have the same problem.
    Can anyone help me please?
    Arian

    Are you sure your AppleID is NOT tied to the US store? If you are trying to buy an app from the Swedish store you will be unable to do that. Some apps are only available on certain stores. That is why you get the "Cannot connect to the iTunes store" message when trying to buy that app. Your updates are being done from the US store ; thats why you can update sometimes and sometimes not.
    If you keep encountering problems contact iTunes support. They will help you sort it out.

  • Why do I get the message when I try to purchase an app or song on itunes using my iPhone5? "Account Not In This Store. Your account is not valid for use in the U.S. store. You must switch to the New Zealand store before purchasing."

    When I try to buy either an app or a song via iTunes, I have just started getting the following message and I am unable to change the store location. "Account Not In This Store. Your account is not valid for use in the U.S. store. You must switch to the New Zealand store before purchasing."
    This problem has only just started happening. I am on an iPhone5 iOS 7.0.4.
    Very frustrating. Can someone please tell me why & where the change has occured and how to fix it? In the past I have purchased many apps and songs on itunes and never had this problem.
    Thanks a mill :-)

    Click here and follow the instructions to change the iTunes Store country.
    (97125)

  • How to switch to a different app store? I am trying to update my apps but am getting a popup that says your account is not valid for use in the uS store. you must switch to the Canadian Store before purchasing. How do I do this?  I can't find the place

    I am trying to update my apps but keep getting a popup that says "Your Account is not valid for use in the US store. you must switch to the Canadian Store before purchasing." I can not find where to do this! Please help! Thank you!

    [Apologies to pdesteele for this slight OT bit, but it's all relevant to your question, I think ]
    We do have a place in the UK which we could use as an address, but for various reasons it gets a bit complex even though we still have a UK bank account. We moved to France when there were no iDevices and apps around, just bought the occasional music, so it wasn't a problem. Funny thing is I can't even download the free UK bank app because it's not available in the French store .
    I'll live with the problem for now as we plan to move back to the UK in a year or so - we miss the weather .

  • I am traveling out side of the U.S. and I am trying to up-date some apps on my iPod touch and now I'm getting this message... "Account Not In This Store Your account is NOT valid for use in the Ecuadorian store. You must switch to the U.S. store... help!

    I am traveling out side of the U.S. and I am trying to up-date some apps on my iPod touch. Now I'm getting this message... "Account Not In This Store. Your account is NOT valid for use in the Ecuadorian store. You must switch to the U.S. store"
    Please, is there anyone one out who can help me solve this problem? I just can seem to figure out how to get to the U.S. store... thanks!

    I just read this solution, tried it & now it's working...
    I think I found a fix...I went to Settings, iTunes & App Stores, then click on your Apple ID...view Apple ID...change country region to USA (even though it was already USA...just do it again...go through the steps making sure the United States store is selected...agree to the Terms of Service, THEN I think what the key is is to RE-auhorize your credit card...in my case all I had to do was enter the security code...and it worked...I am now able to download the YouTube app for example...couldn't do it before.

  • When I try and download app updates via wi-fi to my Ipad I get an error message "Your account is not valid for use in the Australian Store. You must switch to the US store before purchasing."  I am in the US how do I switch?

    When I try and download app updates via wi-fi to my Ipad I get an error message "Your account is not valid for use in the Australian store. Your must switch t the US store before purchasing. I am currently in the US on wi-fi. How do I switch

    Change App Store
    1. Tap "Settings"
    2. Tap "iTunes & App Stores"
    3. Tap on your Apple ID
    4.Tap "View Apple ID"
    5. Enter your user name and password.
    6. Tap "Country/Region."
    7. Tap "Change Country/Region"
    8. Select the country/region where you are located.
    9. Tap "Done".
    Note: If the change doesn't take effect, sign out of account and sign in again.

  • TS1424 IOS 6 update completed.  Can't update apps now because I get warning stating "Your account is not valid for use in the Japanese store.  You must switch to the U.S. store before purchase."  How do I switch back?

    Ysterday I updated to the new IOS6 on my Iphone 4.  The phone service is provided by the Softbank carrier in Japan but I am an American and my Itunes account is U.S.  After the update I get this warning when trying to install app updates "Your account is not valid for use in the Japanese store.  You must switch to the U.S. store before purchase."  This is something that must have occured during the the IOS6 install so my question is how do I get my Iphone 4 to recognize the U.S. store again?

    Open the App Store and tap "featured", go down untill you see your Apple ID... enter there and tap "View Apple ID"... it should automatically ask you if you want to switch the store. Switch and thats all.

  • App store and itunes store are stuck in Japanese store. Says: Account not in Store. Your account is not valid for use in the Japanese store. You must switch to the Philippines store before purchasing.

    My app store and itunes store are stuck in Japanese store. I already moved to the Philippines for about a year ago and my stores still won't change its location.
    I already changed the region/country in my apple id. I tried to sign out and sign in back to my account. Tried it in app store, in itunes store, in settings app, in itunes in my laptop, in the apple website. It shows that my apple id is already set to Philippines, no matter where I sign in my account.
    The problem is when I open my app store (or itunes store) in my iphone, it appears that it is in the Philippines store; however, when I sign in my account (and I tried to sign in everywhere), I cannot download any app from the Philippine store. When I try to download an app, it always says "Account not in this store. Your account is not valid for use in the Japanese store. You must switch to the Philippines store before purchasing." I have read everywhere and most of the answers say that it should automatically direct me to the correct store. It doesn't happen to me, apparently.
    I have the same problem in both my iPhones. Both are iPhone 3GS and in version 5.1.1. I don't want to upgrade to iOS6 so please don't tell me to do so. Thanks!

    try logging out of of store and then log in again
    and check this out
    http://support.apple.com/kb/HT1311

  • When i attempt to download a 'free' app from the app store error message comes up: "Account Not in this store- your account is not valid for use in the US store.  You must switch to the Guyanese store before purchasing."

    when i attempt to download a 'free' app from the app store error message comes up: "Account Not in this store- your account is not valid for use in the US store.  You must switch to the Guyanese store before purchasing."

    Change App Store
    1. Tap "Settings"
    2. Tap "iTunes & App Stores"
    3.Tap "View Apple ID"
    4. Enter your user name and password.
    5. Tap "Country/Region."
    6. Tap "Change Country/Region"
    7. Select the region where you will be located.
    8. Tap "Done".

  • I keep getting the message your account is not valid for use in the US Store. You must switch to the Canadian store before purchasing. I have selected the Canadian store, but I still keep getting the same message.

    I keep getting the message: Your account is not valid for use in the US Store. You must switch to the Canadian Store before purchasing. I have selected the Canadian store, but still keep getting the same message. Any suggestions?

    Hi hi-liter,
    Are you certain that you are signed onto iTunes & Apps in the Canadian store?
    Settings>iTunes & App Stores, click on your AppleID, and then click on View AppleID. Type in your password, then click on Country/Region. Once there, follow the prompts and then select the Canadian Flag.
    Hope that helps!
    Cheers,
    GB

  • I have Microsoft Office within my user name, but it is not available for the other 2 users. What do I need to do to allow them access?

    I have Microsoft Office within my user name, but it is not available for the other 2 users.  What do I need to do to allow them access to the software?

    http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macstart/how-do-i-ena ble-office-for-all-users-on-one-mac/38bd94cc-d26c-41c9-8471-ee87d63ebfc9?msgId=0 fbd6314-a12a-4fed-85f9-d939208095ff

  • What happened to my bookmarks, and how do I retrieve them. Your instructions are not working for me

    I have Yahoo mail, and recently they changed the format. Ever since then I've had nothing but trouble. At one time I lost my Orange Firefox button which contained the print, and bookmarks ops, among others. One day I lost my button, so I un-then re-installed Firefox. Shortly after that I lost my bookmarks, and have NOT
    been able to retrieve them DISPITE following the instructions. I started a new bookmark list, and then I lost
    it again. Your instructions do not work for me. I even tried re-installing Firefox, but that was a waste of time.
    I really like Firefox, but it seems since Yahoo Mail changed, I've had trouble with it. Sometimes changing something doesn't always work out .................................................If I can't retrieve these bookmarks, I'll just have to change my browser.............................

    These can't get your data back, but will help in the future.
    These add-ons can be a great help by backing up and restoring Firefox
    '''[https://addons.mozilla.org/en-US/firefox/addon/febe/?src=collection&collection_id=33bf10fa-666d-45a2-9bc9-491ce21671c6 FEBE (Firefox Environment Backup Extension)]''' {web link}
    FEBE allows you to quickly and easily backup your
    Firefox extensions, history, passwords, and more.
    In fact, it goes beyond just backing up -- It will actually rebuild
    your saved files individually into installable .xpi files.
    It will also make backup of files that you choose.
    '''[https://addons.mozilla.org/en-US/firefox/addon/opie/?src=collection&collection_id=33bf10fa-666d-45a2-9bc9-491ce21671c6 OPIE]''' {web link}
    Import/Export extension preferences

Maybe you are looking for