Office 2013 will not open unless user is a Domain Admin

In order to get the Office 2013 suite to install from Office 365, I had to make all the users (115 in 4 offices) a domain admin, we then installed the software on everyone's computers and we have migrated our email.  However, I now need
to remove all the users from being a domain admin, but when I do none of Office programs will open, no error message, just a spinning wheel for 10 seconds and nothing.   I need to remove the users from being a domain admin as they can now see
network drives that they were previously restricted from.  All computers are Windows 7 Pro.  I have even installed the suite on a brand new computer, installed as admin, login as a domain user and nothing will open.
Thanks

What's the default right for the user in your domain, domain user?
Can we open the Office application when the domain user is in local administrator group?
Please turn off all of security programs and 3rd-party programs (Windows clean boot) and then launch Office component, such as Word.exe with safe mode. ("Winword.exe /safe") to check if it opens successful in non-domain user rights.
Don't use Office shortcut to open Office but double click the .exe file under %programfiles%\Microsoft Office to check if the office process appears in Windows Task Manager. 
In addition, please go to eventvwr to check if there is any errors regarding to permission or Office exist. If so, post it here for further checking. Thanks. 
Tony Chen
TechNet Community Support

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