Office 2013 - Word cannot establish a connection with this document after the system resumed from suspend mode
Hiya!
This issue has been answered numerous times for Office 2010 and Office 2007, but I have yet to any solutions or Hotfixes that work for Office 2013 (x64) on Win7.
How to replicate the issue:
Open a file from a network share.
Edit file.
Leave computer on with file open. Computer goes to sleep or into stand-by mode.
Wait a bit
Wake up computer
CPU opens file in Read-Only mode and gives you the following error "Word cannot establish a network connection with this document after the system resumed from suspend mode. Save the document into a different file to keep any changes."
What I've tried:
http://support.microsoft.com/kb/2434898 - Office 2007 registry fixes. Does not apply.
http://support.microsoft.com/kb/2413659 - Office 2010 problem. This exact issue. Says 'No microsoft products that match this hotfix are installed'
Work Around:
I can saving new versions of these files overrides this issue, but this is sometimes not possible for end-users who only have specific access to ONE SPECIFIC FILE in a particular network share.
Please let me know how I can alleviate this issue!
Thanks
-Chris
Hi,
Are those problematic documents created via previous versions of Office?
Please also try to run a repair of your Office 2013 installtion and check if it helps. See:
http://office.microsoft.com/en-in/excel-help/repair-office-programs-HA010357402.aspx
Regards,
Steve Fan
TechNet Community Support
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