Office 365 DIRSYNC - Sync new AD account with Old Office 365 Account

Hi Guys,
I've deleted an AD account (let's name it XYZ) that is synced with Office 365. However, I was told that XYZ had joined another dept instead of leaving the company. Therefore, I've recreated another AD account for XYZ and went to the Office 365 Portal to
recover the deleted mailbox.
However, I wasn't able to re-sync the XYZ AD account with the Office 365 account. Is there anyway to accomplish this? By the way, XYZ do also have an on-premises Exchange 2010 mailbox.
Thanks.

Hi,
This forum focuses on questions and feedback for Microsoft Office client. There is not so much about Office 365
deployment\hosted\plan\Cloud aspects here, I would suggest you to post in the forum of
Office 365 Community, where you can get more experienced responses:
http://community.office365.com/en-us/f/default.aspx
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

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