Office 365 files won't open from network drive

I can’t open any office documents from a mapped network drive. I can however go to file explorer and go straight the server directory (\\servername\share) and open any document. As a workaround, I created a shortcut on the desktop that points
to the share to allow the user to continue working.
I have checked permission and added the path in Trust Center. I know it’s not the computer because I have logged in with other users and everything works fine. I have also logged into other computer with the user that is having the problem and again
everything works. I'm convinced it some setting I'm missing within the user profile on the computer.
windows 7 x64
office 365 bussiness

Hi,
This is the forum to discuss questions and feedback for Microsoft Office, the issue is more related to the user profile. I'll move your question to Windows server forum.
http://social.technet.microsoft.com/Forums/windowsserver/en-US/home?forum=winservergen
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
George Zhao
TechNet Community Support

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Office Docs won't open from network drive

I can’t open any office documents from a mapped network drive. I can however go to file explorer and go straight the server directory (\\servername\share) and open any document. As a workaround, I created a shortcut on the desktop that points to
the share to allow the user to continue working.
I have checked permission and added the path in Trust Center. I know it’s not the computer because I have logged in with other users and everything works fine. I have also logged into other computer with the user that is having the problem and again everything
works. I'm convinced it some setting I'm missing within the user profile on the computer.
The computer is running Windows 8 with Office 365 and is current on updates for both.
Any help is appreciated.
Sal

Hi,
Did you get any error message when you try to open an Office document from a mapped network drive?
Meanwhile, here are some troubleshooting steps you can try:
1. Temporarily turn off your firewall/antivirus program to check the result.
2. Try to disconnect the network drive and then reconnect it with the "Reconnect at logon" check box unticked.
3. You can have a look at the following KB article and check if it applies:
http://support.microsoft.com/kb/313937/en-us
Regards,
Steve Fan
TechNet Community Support

WORD WON'T OPEN FROM NETWORK DRIVE OR ANY LOCATION.

Windows 7 Pro
Office 2010 Standard
Computer is connected to the network drive domain.
Word is the only office program with this problem.
Whenever i Clicked on word file on network drive. Work tries to open then it just stop working. After that i tried to open it again and it tells me that will open in save mode.
Tried to reestablish connection with Network Drive, Repair Office, Re install Office.
Any suggestion would be appreciated

Hi,
This behavior may occur if the connection to the network location is lost during the time that your Word is opening the file. To work around this issue, add the
EnableShellDataCaching value to the Microsoft Windows registry.
HKEY_CURRENT_USER\Software\Microsoft\Office\14.0\Common\Open Find
DWORD: EnableShellDataCaching
Value: 1
If above doesn't make any difference, please have a look at the following KB article and check if the scenarios apply:
http://support.microsoft.com/kb/313937/en-us
Please let me know the result.
Regards,
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It's recommended to download and install
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I have installed the extension to save snippets. My installation is on a network drive and I can open the "custom" snippets from that drive. However, if I move the snippets.xml to another network drive(one the entire department can see) SQL Developer doesn't open them. I have modified the sqldeveloper.conf to point to the location on the network drive as well as attempted to use a copy on my local hard drive. This may be a "feature" that it has to be in the jdev/extensions directory but it would be useful if the snippets.xml could be placed on a shared network drive. Don't think it is pertinent but I'm connecting to 10.1.0.5 DB(s) as well as an XE DB.
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Hi,
Did you get any error message when you try to open an Office document from a mapped network drive?
Meanwhile, here are some troubleshooting steps you can try:
1. Temporarily turn off your firewall/antivirus program to check the result.
2. Try to disconnect the network drive and then reconnect it with the "Reconnect at logon" check box unticked.
3. You can have a look at the following KB article and check if it applies:
http://support.microsoft.com/kb/313937/en-us
Regards,
Steve Fan
TechNet Community Support

Office files opened from network drive appear to be blank for Mac Users

Hi all,
We've got five macs in our office running 10.9 with Office 2011, and we have a file server running 10.8 which stores all of our documents.
More often than not, when one of the macs opens a DOC or DOCX from the file server, the file opens up blank.
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The files appear to be fine when opened in Finder, or with LibreOffice (which my colleagues don't want to use!)
The files open correctly when the files are moved to the local hard drive and opened from there.
The files also open fine via the network on a Windows 8.1 PC with Office 2007.
Has anyone else had this problem, and got a workaround? I've been looking at this for a while but not found anything as of yet.
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Hi,
Please have a look at this KB articel (http://support.microsoft.com/kb/2434675) and try the steps listed in it:
Change the font in the Office for Mac file
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Create a new Mac user profile
Also, this is the forum to discuss questions and feedback for Microsoft Office on Windows, we are lacking of skills and testing environment for Office for Mac. Better to post your question to the forum of Office for Mac:
http://answers.microsoft.com/en-us/mac/forum/macoffice2011?tab=Threads
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank you for your understanding.
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Office 365 files do not open

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Office 365 files won't open from network drive

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