Office 365 Monitoring using SCOM 2012 R2

http://www.microsoft.com/en-us/download/details.aspx?id=43708
We have imported MP for O365 and added the new subscription (with Global Administrator permissions using Office 365 admin )after that we got an alert like below:
 Connection to EndPoint Service failed
Any idea what would be the issue here?
Sengo

Hi,
It's the correct page response "EndPoint not found", if you try to access the  https://office365servicehealthcommunications.cloudapp.net/shdtenantcommunications.svc
page.
The blank username and passwords are Ok as well, but be careful to edit your credentials from the subscription page, as they are not changed in this case in the Office365 Run As Account, looks like a bug. Therefore, edit them only through
the Accounts menu, or create a new subscription.
The management pack communicates exactly to the mentioned above page only, it's not possible to use IPs, as they could be changed at MS servers side. The host should be whitelisted in case if you have firewalls\proxy. At the same time, depending
on your network\proxy\subscription configurations, possible issues could exist because of certificates and authorization at different levels.
In case of proxy - the Office 365 Proxy Run As Account should be configured. It's automatically created during installation of MP, but the account with Internet access should be added there. Take in attention that using the Office365 Run As
Account does not work out. Therefore the separate Windows account should be created and used as the Office 365 Proxy Run As Account, even if it's the same as the Office365 Run As Account. When using the proxy account, one of the Monitoringhost.exe
processes works under this account. If the proxy account is not configured, this process works under the system account. The proxy account was not documented in Office365 MP manual.
Don't change the default name of created Office 365 Run As accounts, somehow it affects the connection monitor.
Hope it helps :)
Natalya
Hi Natalya,
Thanks for this post. Indeed my SCOM server is behind a proxy. Let's say my Office 365 account is called "SCOM.O365" - it appears under Administration - Accounts under Basic Authentication, with the "friendly" name of "Office 365
Run As Account_xxxxx". Do you mean I create a second account under "Windows" (it would be Active Directory based) also called "SCOM.O365" that the MP will use for proxy, and the MP will automatically run MonitoringHost.exe with this
AD account? 
thanks!

Similar Messages

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    Looks MS has released MP for office 365 , Did any one imported and configured alert ? 
    What are the pre-request to configure alert ?
    http://www.microsoft.com/en-us/download/details.aspx?id=43708

    This MP is a little annoying as you'll get a critical alert for any Resolved Incident entries still showing on the Microsoft O365 status pages. Until Microsoft expire these entries off from their side, you're stuck with the alert. If you manually close
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    Active Incident SP8367: Service restored for SharePoint Online (ExtendedRecovery)
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    Resolved Incident MO9196: Service restored for Office 365 Portal (ServiceRestored)
    Resolved Incident FO8317: Post-incident report published for Exchange Online Protection (PIRPublished)
    Resolved Incident MO8285: Service restored for Office 365 Portal (ServiceRestored)
    Resolved Incident MO8287: Post-incident report published for Office 365 Portal (ServiceRestored)
    Resolved Incident EX8268: False positive for Exchange Online (ServiceRestored)
    Resolved Incident MO8253: Service restored for Office 365 Portal (ServiceRestored)
    Resolved Incident MO8370: Post-incident report published for Office 365 Portal (ServiceRestored)
    Resolved Incident EX9215: Service restored for Exchange Online (ServiceRestored)
    Resolved Incident EX8343: Post-incident report published for Exchange Online (ServiceRestored)
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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]

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    Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Support, contact [email protected]

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