Office 365 Outlook and Adobe 11.0.3 Error: "Either there is no default mail client or the current.."

If you are getting this message, Error: "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run MS Outlook and set it as the default mail client etc."
There is a temporary work around and that is to click the "Tools" button and that will hide that pane.
I contacted Adobe since I have a subscription and created a ticket. I spoke again with the helpdesk represenative and he raised the issue with the engineering team during a meeting that they had today. This compatibility issue will be examined and proposed for a fix in an upcoming release / update of Adobe Reader.
MD

Manually setting a new email account per Outlook settings will resolve the error message as well.

Similar Messages

Either there is no default mail client or the current mail client cannot fulfill the messaging request" error message when you send e-mail from Office 2010 in Outlook

Hi,
If save and send as attachment used in MS Office 2010 then outlook 2010 displays error "Either
there is no default mail client of the current mail client cannot fulfill the messaging request-----error Outlook 2010"
Windows 7 32 bit Enterprise edition and Offoce Professional plus 2010 32 bit is installed in the machine.
I have followed the below troubleshooting steps but still getting the same error.
Method 1:
Followed the Microsoft fix
http://support.microsoft.com/kb/813745
1. On the Windows taskbar, click
Start > Run.
2. In the Open box, type the following text:
3. regedit
4. Press Enter.
5. Go to the following registry key:
6. HKEY_LOCAL_MACHINE\SOFTWARE\Clients\Mail
7. In the right pane, right-click
the following registry value:
8. PreFirstRun
9. Click Delete
10. Click Start, and then click Run.
11. In the Open box, type regedit, and then pressENTER.
12. InRegistry Editor, locate the followingsubkey in the registry:
13. HKEY_LOCAL_MACHINE\Software\Clients\Mail\Microsoft Outlook
14. Select thesubkey, and then pressDELETE.
15. Click
Yes.
Method 2:
Repaired Office
Method 3:
fixmapi.exe. Mapi32.dll
Method 4:
Created the below registry key HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Offlce\15.0\Outlook
Create the following String value if it does not exist: Bitness Set the String value for Bitness to the following if it is not already set to x86
Method 5:
Compared the installed applications
Uninstalled the below program :Microsfot Visuall C++ 2008 Redistributable - x86 - KB2467175" and installed "Microsfot Visuall C++ 2008 Redistributable - x86 - 9.0.21022"
Please help to solve the issue.
Regards,
Boopathi S

Hi,
Do you mean Send as Attachment button under File>Save & Send>Sending Using E-mail
in Office applications, like Excel or Word?
Is this an issue that come up recently? Have you ever made any changes to your system?
If you have installed multiple e-mail programs on the same computer, please try to make Outlook the default mail client and then try again:
http://office.microsoft.com/en-us/outlook-help/make-outlook-the-default-program-for-email-messages-contacts-and-calendar-HP010355552.aspx
http://support.microsoft.com/kb/223877
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Either there is no default mail client of the current mail client cannot fulfill the messaging request-----error Outlook 2010

I've tried EVERYTHING suggested in this link (http://blog.timolthof.com/outlook-no-default-mail-client-error/) and everything google and bing and still this message keeps popping up. Now when I do a windows search for email, I'm not able to view
the email due to this message.
For the record, I am running W7 Ultimate x64 and connected via Excange Server. I do have another system that is running Office 2010 with none of these problems so I don't know if it's related to Exchange though the searches I've done don't allude
to that.
What's up?

Hi,
I understand that when you tried to open Outlook 2010 beta on the Windows 7 64-bit computer, you encountered the following error:
"Either there is not default mail client of the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and
set it as the default mail client."
You have checked the settings under the registry subkey: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Clients\Mail\Microsoft Outlook
I understand the inconvenience you have encountered and appreciate the time and effort you spent on this issue. Please be assured that I
will try my best to help you.
Now let’s troubleshoot the issue by the suggestions below. Please check the results after each suggestion until the problem is resolved.
Suggestion 1: manually set Outlook 2010 as the default e-mail client on Windows 7:
===================
1.
Click Start.
2.
Type "default programs" in the
Search box.
3.
Click Default Programs under
Programs in the search results.
4.
Now click Set your default programs.
5.
Highlight Microsoft Outlook on the left.
6.
Click Set this program as default.
7.
Click OK.
Suggestion 2: Start the Outlook program in safe mode
==============
1.
Click Start, point to All Programs, and then point to
Microsoft Office.
2.
Press and hold the CTRL key, and then click the Outlook program you want to start.
If the problem does not occur in the safe mode, this issue might be related to some third-party add-ins in the Outlook program, we can try
to disable them. Normally, you could do the following to disable the conflict add-ins in your Outlook program:
Disable add-ins
Click
File menu, click Options >
Add-in, click Go button in the Manage:
Com-in Add.
Check if there are any add-ins,
clear the checkbox to disable them.
Close the Office program and
restart it.
Add one check back each time to the list of Add-In,
restart the Office program, and repeat the above procedure. Once the issue reappears again, we can determine which add-in causes this problem and then disable it.
Suggestion 3: Test the issue with a new Windows user account
==============
We can follow the steps in the articles to create a new user account to test the issue. If the problem does not occur in the new user account, some settings
in the old account are corrupted. We can copy the main user files from the old account to the new account, delete the old account, and then continue using the new account.
For the detailed steps on how to create a new user account and copy data from the old account to the new account, you can refer to the following articles:
For Windows Vista/Windows 7:
http://windows.microsoft.com/en-us/windows-vista/Create-a-user-account
http://windows.microsoft.com/en-us/windows-vista/Fix-a-corrupted-user-profile
Please take your time to try the suggestions and let me know the results at your earliest convenience. . If anything is unclear or if there
is anything I can do for you, please feel free to let me know.
Sally Tang

Win 8.1 2010 Outlook Error message: "Either there is no default mail client or the current mail client cannot fulfill..."

When trying to open Outlook in Win 8.1 I get the error message:
"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Office Outlook and set it as the default mail client."
It eventually opens but none of my Mail accounts load. When I click on one of the accounts I get
"Cannot expand the folder. Internet mail is not registered properly. Re-install and try again."
Outlook is set with all its defaults. I've tried going through the Repair routine for Microsoft Office but it doesn't help.

Hi,
To delete a profile, you may try the steps below:
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps
carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs.
1. Press Windows key + R to open the Run command.
2. Type regedit in the Open field and click OK.
3. Locate the key then right click on it and choose Rename:
HKEY_CURRENT_USER\Software\Microsoft\Windows NT\CurrentVersion\Windows Messaging Subsystem
4. Type OLD at the end of the name.
5. Try opening Outlook and it may prompt that you need to create a new profile.
I hope this can help.
Regards,
Melon Chen
TechNet Community Support

Migrating for outlook to t-bird, trying to import mail, error "either there is no default mail client...", I have confirmed that outlook is default, ?

I am migrating from Outlook to Thunderbird.
I have purchased a new computer running windows 8.
I have copied the outlook data file from my old computer to he new computer.
I have installed Thunderbird on my new computer.
I try to import existing email stored in Outlook to Thunderbird.
I get the message "either there is no default mail client..." I have made Outlook the default mail client and have rebooted the computer.
Any way to get thunderbird to recognize the Outlook file?
Tom

The automatic import routine only works if you have TB and the old program installed on the same machine. If possible, I suggest you install TB on the old computer that currently has Outlook, run the auto-import, and then transfer the TB profile from the old computer to TB on the new machine.
http://kb.mozillazine.org/Move_to_a_new_PC
The method I've found that is the simplest and most reliable is to copy the Thunderbird folder from the old machine to the new one:
https://getsatisfaction.com/mozilla_messaging/topics/refinding_my_thunderbird_mail_program#reply_13643805

Adobe Reader keeps telling me that there is no default mail client

Adobe Reader keeps telling me that there is no default mail client. But I do have Outlook 2013 set as my default email client. I really don't wish for Adobe Reader to be looking for an Email Client. How can I get Adobe Reader to quit looking for an Email Client?

That's on a Mac, but it's the same in Windows.
After you click "Add Other..." use ANY email address (make one up if you feel like it)
Set it as your default. It should stop asking you to choose.

"no default mail client": windows 7, adobe reader 11, office 2013

re: Error: "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run MS Outlook and set it as the default mail client etc."
Does anyone know how to permanently stop this error, when simply tring to launch a PDF to view it????
Windows 7, Office 2013, Acrobat Pro 11.0.3
A test was done to uninstall reader 11, and reinstall 9.5, which at least allowed the PDF to be viewed on one computer, but did not fix other apps needing to interoperate with PDF and email (i.e. attach and email).
Is this a windows 7 registry problem, or a DLL problem?
R.
Message was edited by: Randall_J

Hi Randal,
Firstly even though Outlook is set as default mail client you need to reapply the same from 'Start> Default Programs> Set Default Programs'
Now check if you still face the issue.
If Yes then you MUST add an email account in Reader to eliminate this message
In your Reader Preferences under Email Accounts, click Add Account>Other
In the Add Webmail Account window, input your email account details
Under Advanced Settings, configure your incoming and outgoing ports and security settings per your email account
Click OK, and then click Add. In the window, click the email account you just added and click "Make Default"
When it's set as the default mail account you'll see a check mark, and you WON'T see the error message anymore.
In case you still face issues please try the following registry change:
The registry edit is here for Office 2013 64 bit click to run installations that will enable Outlook 2013 to be recognized by third party applications:
1. Create registry key:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\15.0\Outlook
2. Create String value:
Bitness
3. Set the String value for Bitness to:
x64
Note: Please backup the registry before trying to modify it.
There's also a MS hotfix which you might want to run: "Either there is no default mail client or the current mail client cannot fulfill the messaging request" error message w…
Let me know if this helped.
Regards,
Rave

Outlook 2013 (Office 365 Install) unable to set Default Mail Client

After installing Office 2013 via Office 365 for Business, the installation is unable to set Outlook as the default mail client. Message appears after each system reboot:
"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client."
When going into Control Panel and manually set the Outlook client as the default, the setting does not take. After a reboot, the warning message reappears.
Anyone else having the same issue?

MJ
No but then again it is a Beta. Did you clean install or update? 9926 seems to be relatively stable.
Wanikiya and Dyami--Team Zigzag

No Default Mail Client Error with Outlook 2010, Server 2008 R2 Terminal Server, and TAM

We are running a software package on a Windows 2008 R2 Terminal Server called TAM (The Agency Manager) along with Outlook 2010. The application uses a MAPI connection to retrieve mail data from Outlook to be able to send and receive messages inside
the application. On our individual PC's this works just fine, but on the Terminal Server users we get the message "Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook
and set it as the default mail client."
I've tried the steps listed in KB 813745 which tells you to delete the registry keys and run a repair in Office, but that didn't resolve the issue. I've searched on this issue, but haven't found anything useful. Any suggestions would be much
appreciated.

Try to set DEP and add outlook.exe. I had outlook 2007 same problem. With DEP enabled and outlook, word en excel also added to the list it worked again.
You can find it under this computer, properties, then change settings. Click advanced tab and then select the first "settings" option.The click the "Data Execution Prevention" (DEP) and select the last option and add the office programs
there.
Hope this helps.

Office 2013 Pro - Error Message - I cannot set Office 2013 as the default mail client

I have a number of PCs on a single domain in the same office all running Windows 7 Pro. Some at 64 bit and some are 32 bit depending on their age.
My issue is that on upgrading from Officer 2010 Pro to Office 2013 Pro, the only application I have a problem with is Outlook 2013, and only on the 64 bit machines.   The upgrade on 32 bit machine goes perfectly.   On both I install the
32 bit version of Office 2013 as per the MS notes.
When the 64 bit machines reboot and the user logs on I get the message, sometimes twice:
Either there is no default mail client or the current mail client cannot fulfil the message request. Please run Microsoft Office Outlook and set it as the default mail client.
OK, so this should be straight forward:
I set outlook at the default mail client and associate all file with it from Outlook\File\Option. Nope. That does not work.
I go through default programs and set the default mail client as Office 2013 and associate all file with it from Outlook.   Nope. That does not work.
I check the registry and it shows that the 64 bit or 32 bit reversion is the default mail client. So that does not help.
I install the 64 bit version instead of the 32 bit version. Nope. That does not work.
I clean the registry and temp file. Nope. That does not work.
I set a new mail profile for the user. Nope. That does not work.
Odd that it only upgrades smoothly on the 32 bit machines.
Has anyone got any ideas?   All the suggested fixes on this forum do not fix this issue.

Hello.
Same problem, nothing Works!!!
Help please, really frustrated and angry.
Added written above I tried:
Uninstalled with the Microsoft fix uninstall
and reinstall. This does not work.
Contact the phone technical support. This
does not work.
Addin,s does not work. Adobe, iCloud Addin .... does not work.
'Send email to'   menu does not work.
No application communicates with
Outlook, no Microsoft or third apps.
I can only send and receive emails
from within Outlook.
This program is lousy, any
possibility that my money back.
Thanks

Send file as email not working when Outlook 2013 is default mail client

Have Adobe Reader XI 11.0.2 installed. Running Windows 7 Pro 64 bit with Office 2013 installed. When I set Default E-mail Application to Microsoft Outlook from Preferences I receive the following error trying to send any file as an e-mail:
"Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client."
I have toggled Microsoft Outlook 2013 off and back on as the default e-mail handler in the Default Programs of the Control Panel, but this has not resolved the issue.
I am guessing this may be a new bug since Outlook 2013 only recently came out, but if not, and someone has a fix, please let me know.
Thank you,
- Brian

Please try the steps mentioned at: http://support.microsoft.com/kb/813745 and check whether the issue is resolved or not.
If not, then try starting the outlook in safe mode using (Outlook.exe /safe) and check the issue again.
Hopefully, these will resolve your issue.

Set Microsoft Outlook as the default mail client.

Every time I am trying to sync my calendar, notes and mail account with my iPhone through iTunes I keep getting a notifactions saying 'Either there is no default mail client or the current mail client cannot fulfill the messaging request. Please run Microsoft Outlook and set it as the default mail client'.
The problem is that Outlook IS the default client.
Why can iTunes not complete this task for me...
Microsoft Office Professional Plus 2010 Build 14.0.4536.1000 64-bit.
Thanks.

I'm getting this and it's really annonying. The Nokia PC Suite provided a basic but functional PC calendar. Surely there's a simple PC client for the iPhone Calendar somewhere. I use Outlook Express and started using Outlook 2002 to manage my calendar but since a recent iTunes upgrade it's stopped working, giving this "default mail client" error. When I set Outlook to be the default mail client it made no difference.
Apple - you've scored an own goal here. Something that did work now doesn't work, and the only thing that's changed is your software.
I don't doubt it's down to compatability with M$ Outlook Add-ins, but they've not changed.

Outlook 2013 set as default mail client but still shows error box saying it isn't?

We have recently installed Office 2013 64-bit on 4 servers. We previously used Outlook 2007 64-bit.
We set Outlook 2013 as the default mail client and do not have another mail client installed on the servers. However when you first login you get an error message box that says you have no default mail client 'either there is no default mail client or the
current mail client cannot fulfill the messaging request'.
I have checked all defaults to be for Outlook 2013.
How can I solve this issue? I am an administrator.

Try different Method to set Outlook 2013 as the default mail client to check the result. Thanks.
Method 1:Set as default within outlook.
-File > Options > General Tab > select the "Make Outlook the default program for E-mail, Contacts, and Calendar"
check box.
Method 2: Set as default from the internet explorer.
-Tool > Internet Options > Programs Tab > Set programs
Method 3: Set as default from control panel.
1.Navigate to Control Panel\Default Programs\Set Default Programs
2.Click on the outlook icon on the left hand side.
3.Set as default.
We may also try to create anther windows user profile in the same machine to check if the issue still persists. Thanks.
Tony Chen
TechNet Community Support

Adobe Reader XI not recognizing Outlook as a default mail client! Help!

Reader XI keeps telling me that there is no default mail client... when in fact Outlook is the default mail client! I have unistalled & re-installed reader xi... still same propblem. Working on a Windows 7 computer with Outlook 2013.

What does it say in Reader under Edit>Preferences>Email Accounts?

Office 365(O365) and Windows Security Pop-Up When opening outlook

This post is being transfered from the office 365 team because they created a brand new profile and i still get the same problem when connecting to their newly created one.
Any help you can provide would be much appreciated.
I really would like email running. Thanks very much !!!
Hi Everyone I have seen some threads on this topic and i have tried to follow all of their instructions and it hasn't solved my problem.
So this problem started happening 2 days ago.
Each time i open outlook I get prompted for Login Credentials. It has never happened before
I have tested it using this tool https://testconnectivity.microsoft.com and it works fine
I have removed my security credentials on the PC it hasn't solved it
I have a number of tablets and they are working fine
I have built new Outlook profiles
I have tried it in safe mode
In the Security settings for the Outlook Mail profile is set to Not Prompt for Security Credentials
The Login Security Mode is set to "Negotiate Authentication"
I have tried it with both Encryption and without
I'm able to login to Email online and send and recieve emails that way.
I have another user on Windows 8.1 and the problem started happening at the same time as me. I'm on Windows 7 Office 2010 Plus Proffessiona
I believe the other user is on a newer version of outlook than me.
I have spent all night trying different things and nothing has worked
I could really use your help.
Any help would be much appreciated i'm quite frusted not being able to send mail from outlook
Hi Alan,
I am sorry for the issue you are experiencing right now.
On Tuesday, August 5, 2013 at approximately 12:45 PM UTC, we receive a report that some of the users were unable to authenticate to the Exchange Online service when using the Outlook client. However, the issue has been restored.
Since you are still having the issue, please follow the steps below to do the confirmation.
1. Please make sure that all Outlook security patches and updates are installed on the affected computer. To check for the latest Outlook updates, please click on the link below.
2. To make sure whether the issue is related to the Outlook client or the service, please try configuring the test account I send you through private message on the affected computer to check whether the issue exists. To check the private message, please follow
the steps.
a. Please go to Your details section on the right side of the community site.
b. Click Private messages.
c. Click the subject title of the responses to read the message.
Please provide feedback, then we can move forward to check where exactly to look into the issue.
At last, I would like to confirm whether your organization only have Exchange Online or have hybrid environment.
Thanks,
Yang Yu
I noticed something a bit strange that SMTP is automatically put in front of the mailbox name.. i haven't seen that before
Went to windows update and there is nothing to install
it's interesting you say the 5th because that is exactly the last day that outlook successfully synced.. it hasn't worked since.. This is happening on 2 seperate computers and stopped working at the exact same time.
Hi Alan,
Thanks for the update.
Based on the currently situation, I understand when configuring the test account provided by Yang Yu the issue persists. And you have a number of tablets and they are working fine. Thus the issue could be related to the certain Outlook client on this certain
computer.
Since we focus on Office 365 issues in this forum, I'm so sorry that I’m not able to provide the detailed instructions.
To provide you with a better service, and sort out this issue more effectively, I suggest you post this issue in the following Outlook forum. The engineers there will help you get the issue fixed in a timelier manner.
Outlook forum:
At the same time, I will also continue doing some further tests and research. Thanks for your understanding and great efforts.
Any community members with related experience on this issue who could share it here are also appreciated.
Regards,
Xinyu

Hi Alan,
According to your description, the Outlook settings seems to be correct in your local machine. And some solutions have been tried to solve this issue:
Create a new Outlook profile, start Outlook in safe mode, clean credentials cache in computer ect.
But the issue persists. Please consider to configure your account on a computer which is working file with your colleague's Office 365 account to check whether the issue continues. If the issue only happens to your account, please access the mailbox in Webmail
and change the password to have a try.
Regards,
Winnie Liang
TechNet Community Support

Office 365 Outlook and Adobe 11.0.3 Error: "Either there is no default mail client or the current.."

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