Office 365 Outlook is now frozen. I cannot open outlook folders or mail. Can't access Options either. Works fine in IE.
Office 365 Outlook is now frozen in Firefox.
I cannot open Outlook folders or mail.
Can't access Outlook Options either.
Works fine in IE.
Running latest Firefox, Win 7 and Office 365/Office 2010
Cheers
John
LOL It worked! Thanks for your help. I will keep this handy in case I need to do it again!
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itunes doesn't open or work after update. Tried everything still doesn't work. HOW CAN I FIX THIS??????
Hello, llynitta.
Here are the best resources for troubleshooting the issue you are experiencing.
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1421
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Jason H. -
Firefox freezes when I open it. I can see my homepage (incomplete) but I cannot browse. The cursor moves but cannot open anything. If I close and reopen firefox it works fine.
== This happened ==
Every time Firefox opened
== I updated to the latest version of firefoxThese issues are usually caused by firewalls. See [[Cannot connect after upgrading Firefox]]
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After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly but does not open. How can I get Outlook to open?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful. -
I need help. I am trying to link my icloud contacts and calender to Microsoft Outlook on Office 365. I keep recieving iCloud Setup for Outlook Error Report (v4.6.18.0) - Error: 0x80040102: CopyMessages failed. Help.
Hi petro_jemes,
Just a little claritification, you need to add the value to the variable "[string]$ou", and also change the language in the variable "$emailbody" in the function "Get-ADUserPasswordExpirationDate".
I hope this helps. -
Fresh installation of Exchange Server 2013 on Windows Server 2012.
Our first test account cannot access their email via Outlook but can access fine through OWA. The following message appears - "Cannot open your default e-mail folders. You must connect to Microsoft Exchange with the current profile before you can synchronize
your folders with your Outlook data file (.ost)" is displayed.
If I turn off cached Exchange mode, setting the email account to not
cache does not resolve the issue and i get a new error message - "Cannot open your default e-mail folders. The file (path\profile name).ost is not an Outlook data file (.ost). Very odd since it creates its own .ost file when you run it for the first
time.
I cleared the appdata local Outlook folder and I tested on a new laptop that has never connected to Outlook, same error message on any system.
Microsoft Exchange RPC Client Access service is running.
No warning, error or critical messages in the eventlog, it's like the healthiest server alive.
Any help would be greatly appreciated. I haven't encountered this issue with previous versions of Exchange.So it looks like a lot of people are having this issue and seeing how Exchange 2013 is still new (relatively to the world) there isn't much data around to answer this. I've spend ALOT of time trying to figure this out.
Here is the answer. :) - No I don't know all but I'm going to try to give you the most reasonable answer to this issue, in a most logical way.
First thing I did when I was troubleshooting this issue is that I ignored Martina Miskovic's suggestion for Step4 http://technet.microsoft.com/library/jj218640(EXCHG.150)because it didn't make sense to me because I was trying to connect
Outlook not outside the LAN but actually inside. However, Martina's suggestion does fix the issue if it's applied in the correct context.
This is where the plot thickens (it's stew). She failed to mention that things like SSL (which I configure practically useless - anyone who ever worked in a business environment where the owner pretty much trusts anyone in the company, otherwise they don't
work there - very good business practice in my eyes btw, can confirm that...) are some sort of fetish with Microsoft lately. Exchange 2013 was no exception.
In exchange 2003, exchange 2007 and exchange 2010 - you could install it and then go to outlook and set it up. And when outlook manual Microsoft Exchange profile would ask you for server name, you would give it and give the name of the person who you setting
up - as long as machine is on the domain, not much more is needed. IT JUST WORKS! :) What a concept, if the person already on premises of the business - GIVE HIM ACCESS. I guess that was too logical for Microsoft. Now if you're off premises you can use things
like OutlookAnywhere - which I might add had their place under that scenario.
In Exchange 2013, the world changed. Ofcourse Microsoft doesn't feel like telling it in a plain english to people - I'm sure there is an article somewhere but I didn't find it. Exchange 2013 does not support direct configuration of Outlook like all of it's
previous versions. Did you jaw drop? Mine did when I realized it. So now when you are asked for your server name in manual outlook set up and you give it Exchange2013.yourdomain.local - it says cannot connect to it. This happens because ALL - INTERNAL AND
EXTERNAL connection are now handled via OutlookAnywhere. You can't even disable that feature and have it function the reasonable way.
So now the question still remains - how do you configure outlook. Well under server properties there is this nice section called Outlook anywhere. You have a chance to configure it's External and Internal address. This is another thing that should be logical
but it didn't work that way for me. When I configured the external address different from the internal - it didn't work. So I strongly suggest you get it working with the same internal address first and then ponder how you want to make it work for the outside
users.
Now that you have this set up you have to go to virtual directories and configure the external and internal address there - this is actually what the Step 4 that Martina was refering to has you do.
Both external and internal address are now the same and you think you can configure your outlook manually - think again. One of the most lovely features of Outlook Anywhere, and the reason why I had never used it in the past is that it requires a TRUSTED
certificate.
See so it's not that exchange 2013 requires a trusted certificate - it's that exchange 2013 lacks the feature that was there since Windows 2000 and Exchange 5.5.
So it's time for you to install an Active Direction Certificate Authority. Refer to this wonderful article for exact steps - http://careexchange.in/how-to-install-certificate-authority-on-windows-server-2012/
Now even after you do that - it won't work because you have to add the base private key certificate, which you can download now from your internal certsrv site, to Default Domain Policy (AND yes some people claim NEVER mess with the Default Domain Policy,
always make an addition one... it's up to you - I don't see direct harm if you know what you want to accomplish) see this: http://technet.microsoft.com/en-us/library/cc738131%28v=ws.10%29.aspx if you want to know exact steps.
This is the moment of ZEN! :) Do you feel the excitement? After all it is your first time. Before we get too excited lets first request and then install the certificate to actual Exchange via the gui and assign it to all the services you can (IIS, SMTP and
there is a 3rd - I forgot, but you get the idea).
Now go to your client machine where you have the outlook open, browse to your exchange server via https://exchang2013/ in IE and if you don't get any certificate errors - it's good. If you do run on hte client and the server: gpupdate /force This will refresh
the policy. Don't try to manually install the certificate from Exchange's website on the client. If you wanna do something manually to it to the base certificate from the private key but if you added it to the domain policy you shouldn't have to do it.
Basically the idea is to make sure you have CA and that CA allows you to browse to exchange and you get no cert error and you can look at the cert and see that's from a domain CA.
NOW, you can configure your outlook. EASY grasshoppa - not the manual way. WHY? Cause the automatic way will now work. :) Let it discover that exachange and populate it all - and tell you I'm happy! :)
Open Outlook - BOOM! It works... Was it as good for you as it was for me?
You may ask, why can't I just configure it by manual - you CAN. It's just a nightmare. Go ahead and open the settings of the account that got auto configed... How do you like that server name? It should read something like [email protected]
and if you go to advanced and then connection tab - you'll see Outlook Anywhere is checked as well. Look at the settings - there is the name of the server, FQDN I might add. It's there in 2 places and one has that Mtdd-something:Exchange2013.yourdomain.local.
So what is that GUID in the server name and where does it come from. It's the identity of the user's mailbox so for every user that setting will be different but you can figure it out via the console on the Exchange server itself - if you wish.
Also a note, if your SSL certs have any trouble - it will just act like outlook can't connect to the exchange server even though it just declines the connection cause the cert/cert authority is not trusted.
So in short Outlook Anywhere is EVERYWHERE! And it has barely any gui or config and you just supposed to magically know that kind of generic error messages mean what... Server names are now GUIDs of the [email protected] - THAT MAKES PERFECT
SENSE MICROSOFT! ...and you have to manage certs... and the only place where you gonna find the name of the server is inside the d*** Outlook Anywhere settings in the config tab, un it's own config button - CAN WE PUT THE CONFIG ANY FURTHER!
Frustrating beyond reason - that should be Exchange's new slogan...
Hope this will help people in the future and won't get delete because it's bad PR for Microsoft.
PS
ALSO if you want to pick a fight with me about how SSL is more secure... I don't wanna hear it - go somewhere else... -
I have a user who cannot open Outlook items (.msg) files. If Outlook is already open I get an error saying "The Operation Failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook." If Outlook is
not already running I get an error that says "Cannot start Microsoft Outlook". I've disabled all add-in's and created a new Outlook profile. I've also saved emails to the desktop and immediately tried to open them and it fails. The user
is running Outlook 2010 version 14.0.6129.5000 32bit on Windows 7 Enterprise 32bit.
The event also generates a system log Event ID 300 from source Microsoft office 14 Alerts.
Microsoft Outlook
The operation failed. The messaging interfaces have returned an unknown error. If the problem persists, restart Outlook.
P1: 301670
P2: 14.0.6029.1000
P3: 6xk3
P4: 0x80004005
Vincent SpragueFirst, make sure that Outlook is fully patched and see whether you can repro the issue or not. Then, let us know the following:
Where these .msg files are exist?
How these .msg files are generated?
DeVa, M.S., {MSFT} Please remember to mark the replies as answers if they help -
Outlook 2002 was installed on one of our Windows Server 2003 Terminal Servers. In the process of upgrading to Office 2010, the Outlook 2002 was replaced by Outlook 2010. Although the other Office 2010 programs seem to work, when we try to use
Outlook 2010 on this Terminal Server we get the following message.
Microsoft Outlook
Cannot open your default e-mail folders. The requesting program is an incompatible version. Contact your system administrator about upgrading your Microsoft Exchange Client.
Does anyone have any ideas on how to correct this?
Thanks,
TomHi Tom,
Outlook 2010 is not supported in Windows Server 2003. For Microsoft Outlook 2010, the following operating systems supports only the 32-bit edition of Office 2010:
Windows XP with Service Pack 3 (SP3)
Windows Server 2003 Service Pack 2 (SP2), MSXML 6.0
Windows Server 2003 R2
For more information about system requirements for Office 2010, please refer to:
http://technet.microsoft.com/en-us/library/ee624351(v=office.14).aspx#section10
Personal suggestion, we can upgrade your Windows server 2003 to higher version for more features.
Regards,
Winnie Liang
TechNet Community Support -
I recently loaded OSX mavericks on my Imac. I now find I cannot open any Adobe products from CS5. The error message reads " to open Adobe illustrator CS5.app, you need to install a JAva SE 6 runtime. Would you like to check and install one? I try to install but get the error" download error". As far as i know I'm using Adobe Java 7. None of my CS5 suite works anymore............and i really dont want to upgrade to a monthly cloud service fee as i hate this policy with a passion.
This goes for Dreamweaver CC on Mavericks!!!!! THANK YOU!
I couldn't launch Dreamweaver CC. An error told me to install "java se 6 runtime". But when I clicked OK I got another error telling me there is a network problem! I found this forum post on CS6 products, so I tried the download link, installed java 6 and presto, it worked! Thanks! -
I made a big mistake to change the setting of my Mac book pro to "me only". Now ofcourse It cannot open the login page, for how would the mac know it is me? How can I change the setting back to "everyone"? I have back up in the past but the last month I have not. I really want to keep the data.
So how can I go in and change the setting, It stays ofcourse at the apple screen with wheel. All info is there and the computer works fine, just cannot use it or have been able to log in.wjosten is spot on. If you really want iCloud, then you will need to acquire a new or second hand MBP that can run Lion.
Ciao. -
I have an intel iMac OS 10.6.8 with iTunes 11.0.2 and an Apple TV with software 5.2. Home sharing worked fine until I added a VoIP device to my wired ethernet network. Now Apple TV cannot recognize my computer. How can I reconfigure?
I have an intel iMac OS 10.6.8 with iTunes 11.0.2 and an Apple TV with software 5.2. Home sharing worked fine until I added a VoIP device to my wired ethernet network. Now Apple TV cannot recognize my computer. How can I reconfigure?
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After software update I cannot open outlook express
after software update I cannot open outlook express
when I click on mail in the dashboard, just nothing happens, although I can see that have 5 new email messages (number in red dot)
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Migrated user cannot open outlook or log into owa
We are in the middle of an Exchange 2013 migration from 2007 and this is the 2nd time I've encountered this issue. The migrated user cannot open outlook or log into owa. The error that is thrown in owa is below. I cant really find any info
on this error. Also, notice the date. No idea where its getting that. We've moved about 7000 users and I've seen this on two of them. I'd appreciate any insight on this. Thanks.
X-OWA-Error: SDServerErr;Microsoft.Exchange.UM.UMCommon.InvalidPrincipalException
X-OWA-Version: 15.0.847.32
X-FEServer: server01
X-BEServer: server01.domain.com
Date: 1/2/1601 2:47:50 PM
RichHi,
Based on my research, the issue can be caused by Duplicate legacyExchangeDN properties. Thus, let’s check it and remove or change it:
Check if the properties of the two problematic users is same. If it’s same, we can change the value.
If not, let’s check if there are other users who have the same value with the two users:
Use LDP.exe to search "legacyexchangedn=/o=…”.
http://support.microsoft.com/kb/252335
If you have any question, please feel free to let me know.
Thanks,
Angela Shi
TechNet Community Support -
HP mini 1000 display hinge is frozen and cannot open lid
My HP mini 1ooo netbook hinge is frozen and cannot open the lid without damaging the display.
Hi,
Pleae try the following code to unlock (all lower cases)
e9lo3v7sx7 (3rd char is lower case of letter L).
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
apple, my prroblem now is i cannot open the ios diagnostic using my ipad. the screen shows hello,language,and countrry.and sign in.the email address
that i'm using before to sign in.and to activate my ipad (forgot password) is stiill i'm using now.i'm the owner of his gadget.i recieve ios diagnostic thru email send by apple.is there any other way to open this support.i'm using now my windows8 laptop,and i havve a new apple id.tnxsWe are fellow users here on these forums, you're not talking to iTunes Support nor Apple. I don't know where you originally posted this question, but it's only just appeared in the Using iPad forum.
If you can't remember your password then you can reset it via http://iforgot.apple.com
If you can't get it reset via that site then you will have to contact Support in your country, they should be able to reset it for you (they can also reset your security questions if you've forgotten their answers).
Contacting Apple about account security : Contact Apple for help with Apple ID account security - Apple Support
If your country isn't on that page then try this form to contact Support : https://www.apple.com/emea/support/itunes/contact.html
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