Office 365 OWA users unable to download attachments

Office 365 OWA users receiving "you don't have permission to download files". Appears to be a system wide issue according to the discussion going on at https://community.office365.com/en-us/f/158/t/359535 . Anyone else seeing this?
This topic first appeared in the Spiceworks Community

Satellite C655-S5343
Thank you for the picture. Always tell us as much as you can about what you're doing too.
If you get that message during Step 4 of installation, see this fix.
Problem setting up Microsoft Office 2010 error at step 4 of 4
-Jerry

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http://help.outlook.com/en-us/140/gg702674.aspx. Wonder anyone of you can offer any advices ?<v:shapetype
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Hi,
Please follow this:
How to integrate Exchange Online with Lync Online, Lync Server 2013, or a Lync Server 2013 hybrid deployment
http://support.microsoft.com/kb/2614614
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Hi,
This forum focuses on questions and feedback for Microsoft Office client. There is not so much about Office 365
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http://community.office365.com/en-us/f/default.aspx
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Ethan Hua
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It's recommended to download and install
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Hi folks.
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Hi mrubinsk,
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AntonioC_VZW
Follow us on Twitter at www.twitter.com/VZWSupport

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Hi,
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I have the same issue.
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Hi,
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Outlook Web App Light
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Mark as Answer/Helpful Post if it helps
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How to fix this for Office 365?
Thanks

Hi,
Thanks for the reply.
1. How to check, which is the App pool account for office 365 portal?
2. Which account has access to user-profile service application? if yes, how to verify the same?
3. How to access Manage service applications in office365? Like in SharePoint 2010 or 2013
Go to SharePoint Central Admin > Application Management > Manage Service Application
Thanks

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But the same file is easily accessible from Outlook.
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Do I need to have Office Web App Server to be able to download these .SNP files? Is there any way around to allow such files in OWA out of the box?

Hi,
I recommend you should check the owavirtualdirectory also with the following command:
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http://technet.microsoft.com/en-us/library/bb123515.aspx
AllowedFileTypes
The
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TechNet Community Support

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told 'There is a problem with your account. Please try again later'.
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Read this:
https://technet.microsoft.com/en-us/library/gg702620.aspx
Next read this:
http://blogs.technet.com/b/neiljohn/archive/2012/01/26/office-365-proxy-server-exclusion-list-office-365-service-url-s.aspx
Last: My workaround that's about 6 months old:I
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Off and on, and seemingly without provocation, users would be prompted for credentials and these credentials would sometimes be accepted and other times they could just cancel out and continue working.
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Office 2010 / Office 365 Calender sync

Hi everyone !
I have a bit of a interesting problem I have been google-ing left right and center but everwhere I look I cant find a solution
PROBLEM : The "OUTLOOK 2010/2013" calender does not sync(Sync they dont show the same information) with the " OFFICE 365 CALENDER "
Extra information : We have over a hundred users everyone computer is doing this , We are running on Imap , E-mail's work perfectly ,
But if you create a event(meeting) in the Office 365 calender(OWA via browser) only the office 365 calender(OWA via browser) can see it , not the Outlook 2010/2013
And if you create a event(meeting) in the Outlook 2010/2013 only outlook 2010/2013 can see the event not the office 365(Owa via the browser)
But here come's the Curve ball
If I create a event(meeting) In office 365 (OWA) And Invite attendees , Both or more user's can see it in Outlook2010/2013 and office 365(OWA)
But if you you do it Via outlook ,the user that created it wont be able to see it in the office365(OWA) but the rest would be since they received a mail about it
So Since we don't want to run a POP setup.
Question : How can I get the office 365 calender(OWA) to sync with Outlook 2010/2013 if you created the event(meeting) in Outlook and vice versa?
Any help would be greatly appreciated !

Hi,
You are running on IMAP, this is why the calendars don't sync. If the accounts are setup as POP or IMAP, calendars and contacts don't sync. For accounts setup as Exchange, Exchange ActiveSync, calendars and contacts sync between the server and
client.
Anyway, may I know why on IMAP?
"But if you create a event(meeting) in the Office 365 calender(OWA via browser) only the office 365 calender(OWA via browser) can see it , not the Outlook 2010/2013
And if you create a event(meeting) in the Outlook 2010/2013 only outlook 2010/2013 can see the event not the office 365(Owa via the browser)"
- This is just as I explained at the beginning, calendar items don't sync due to the IMAP setup.
"But if you you do it Via outlook ,the user that created it wont be able to see it in the office365(OWA) but the rest would be since they received a mail about it"
- The organizer doesn't see it on OWA because it shouldn't as I said. The intendees see it on OWA since the request has been sent to the server, no matter it's sent from the Outlook client or OWA, would be processed by the server thus be displayed on users'
calendars.
To change the IMAP setup is the only way as I can suggest on my side.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 365 OWA users unable to download attachments

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