Office 365 pro plus not getting activate

Hi All, 
after install office 365 pro plus, i am trying to activate the product using my assigned email id for the activation. every time when i try to activate it will appear below error. i am using our company proxy address for internet connection.
using my email id i am able to access office 365 portal but not able to activate. 
srini

Please login to your Microsoft account at
Office.com/myaccount to check if the Office 365 subscription is available for your current account.
Once the new Office has been redeemed and activated, the end customer will not need to use their Product Key anymore as they will access their
Office.com/myaccount page with their Microsoft account to manage their product.
Tony Chen
TechNet Community Support

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