Office 365 Skype Credit

On my Office 365 account, it tells me that my Skype 60 minutes has been activated. When I go to my Skype account, it tells me that I have one subscription, and that is to World minutes for Office 365, and that I have sixty minutes left. Yet when I try to phone or text someone, it tells me I have no Skype credit. Kind regards

So has anybody solved this issue? I have same, on my office 365 page i see subscribtion is active, but neither on windows 8 skype app, neither on desktop version neither on iphone skype version i can see the subscriptions and make calls, i am sure the phones and lands are covered in my subscribtion.
Thanks in advance.

Similar Messages

  • Office 365 Skype minutes

    I saw that I have 60 minutes available for calls, but the only problem is that I can not make any call it says I don't have credit please help I have tried everything from installing again the app to 
    Solved!
    Go to Solution.

    Are you sure you are calling a number covered by the subscription?
    Call landlines and mobiles in: Canada, China, Guam, Hong Kong SAR, Puerto Rico, Singapore, Thailand, and United States.
    Call landlines only in: Andorra, Argentina, Australia, Austria, Belgium, Brazil, Brunei, Bulgaria, Chile, Colombia (excluding rural areas - LEX), Costa Rica, Croatia, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Guadeloupe, Hungary, Iceland, Indonesia (Jakarta only), Republic of Ireland, Israel, Italy, Japan, Korea, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Morocco, Netherlands, New Zealand, Norway, Panama, Paraguay, Peru, Poland, Portugal, Romania, Russia, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Taiwan, Turkey, United Kingdom, and Venezuela.
    Be aware that shared-cost, premium or non-regional numbers are not covered by any subscription and will require credit.  
    If you are calling someone who is visiting a foreign country and their phone is roaming, then they are still connected to their country of origin's network (at a premium) and they are not truly connected to the one they are visiting.  Only switching to a local provider (swapping out sim cards) would make them appear on a network local to that country.  
    Ex.  From the UK and roaming while in Thailand.  Not covered by the subscription since UK mobiles are not covered.
    From the UK using a Thailand sim card.  Covered by the subscription since Thailand mobiles are covered.

  • Office 365 subscription active, but doesn't work

    hi
    i bought a subscription through microsoft office 360. it says the skype is active. but its not allowing me to use it. could you tell me what im doing wron

    Hi and welcome to the Skype Community,
    Please check the list of countries included in the Office 365 Skype subscription here to verify the destination you are trying to call is covered: http://www.skype.com/en/offers/office365/
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • Skype credit vs World minutes by Office 365

    Hello,
    I have both skype credit and world minutes (offered by Office 365). When I do a skype calling to mobile or landline, which account above will be taking into priority and whether I could choose which one should be active at a time as part of charging/payment?
    Regards,
    Cedric 

    Hello and welcome to the Skype Community.
    Skype will use the subscription that’s best for you. It ranks your subscriptions and uses them in this order:
    By minute rate – lowest rate (i.e. cheapest) ranks first;
    By plan type – unlimited ranks first, and limited ranks second;
    By next monthly minutes reset date – nearest ranks first.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • OFFICE 365 and SKYPE free world calls free

    I have office 365 and activated to skype free calls it shws i have a subscribtion and 60min free but when i try to call first my credis were gone and after that it shows that i have to buy more credits.
    When i try to buy once more credits it shows that i allready have this subscibtion.
    Whats wrong? Are you people working on this or not? How to use my 60 min free??????????
    Tryed android, IOs , windows, MAC.
    Solved!
    Go to Solution.

     arasdk wrote:
    I have office 365 and activated to skype free calls it shws i have a subscribtion and 60min free but when i try to call first my credis were gone and after that it shows that i have to buy more credits.
    Hello,
    Your account shows that you were attempting to call a Lithuania cellphone. Your free minutes are for calls to landlines only. To call cellphones you need to purchase Skype Credit.
    Buy Skype credit
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Office 365 free minutes to be used as credit for s...

    As an office 365 subscriber I get 60 minutes free world calling. Can these minutes be used as credit towards a Skype subscription plan? thanks.

    Evan1970 wrote:
    As an office 365 subscriber I get 60 minutes free world calling. Can these minutes be used as credit towards a Skype subscription plan? thanks.
    Hello and welcome to the Skype Community.
    Unfortunately they can't.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Skype World Minutes Lebanon ( Office 365 )

    I activated my office 365 like a month ago. It tells me that my world minutes are ready to use but when I call a number on Skype it gives an error that I  have no credit or subscription. Please advice regarding this issue.
    Solved!
    Go to Solution.

    Hi and welcome to the Skype Community,
    Please make sure you are trying to call to a country that is included as one of the 60 destination countries in the Skype Office 365 subscription:
    http://www.skype.com/en/offers/office365/
    Follow the latest Skype Community News
    ↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

  • Office 365 activated, Skype shows I have it as a s...

    On my Office 365 account, it tells me that my Skype 60 minutes has been activated. When I go to my Skype account, it tells me that I have one subscription, and that is to World minutes for Office 365, and that I have sixty minutes left.
    Yet when I try to phone or text someone, it tells me I have no Skype credit.
    Please help.
    Solved!
    Go to Solution.

    PackerBhoy wrote:
    Yet when I try to phone or text someone, it tells me I have no Skype credit.
    Hello.
    Your account shows that you are calling a cellphone in UK. Please note that only calls to landlines in UK are included in your Subscription and text messages aren't included.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Office 365 Home Premium Skype Subscription Element

    i've recently purchased a 7" linx win8.1 tablet which also came with a years subscription to Office 365 Home Premium including an hour of skype minutes.
    these free minutes are showing on my skype account page so i'm puzzled that when i tried to make a call i'm told i dont have any credit to do so.
    what is going on here?  my free hour expires on January 19, 2015 and that's daylight robbery if im unable to use these minutes before then!
    i was trying to call Chile from the UK & UK to UK landline - both countries are on the list of available destinations.

    Hello,
    In order to associate the world minutes subscription with a different Skype account you must first deactivate the original account, then associate the subscription with a new Skype account from your "Office account page". If you activate the Skype World Minutes subscription on another account, you will have a full 60 minutes package again.
    Note: A Skype account can be deactivated once every 60 days. If you attempt to deactivate an account a multiple times, an error message will be displayed at each attempt.
    Please follow these steps to deactivate the original account:
    1- From the Office My Account page in the section Account Options, click View my Microsoft account.
    2- Click View Subscriptions. The subscriptions associated with the Microsoft account are displayed
    3- Click the Skype subscription you want to manage and click Manage. The Skype
    subscription options are displayed. Click Deactivate Skype world minutes
    4- Then click Deactivate to complete the cancellation
    After that you can activate your Skype World minutes with an another Skype account by clicking on Get started with Skype and following the steps.
    If my answer was useful, please click on "Accept as Solution" to help others, thank you
    Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
    Cela pourra surement aider d'autres personnes qui ont le même problème

  • Skype via Microsoft office 365

    Office 365 comes bundled with 60mins of free international calls/month. This is valid for 40  countries for landline and 7 countries for cell phone. Which countries are these?

    Hello,
    You can see the list of countries in the following post: http://community.skype.com/t5/Payments-and-Billing/Skype-Credit-or-Office-365-allowance/m-p/1394429#...
    If my answer was useful, please click on "Accept as Solution" to help others, thank you
    Si ma réponse vous a aidé merci de cliquer sur "Accepter comme solution"
    Cela pourra surement aider d'autres personnes qui ont le même problème

  • Skype for business for Office 365

    Hi Team,
    I need to upgrade my current Lync 2013 to Skype for business and as per information i got an update released by Microsoft KB2889923 ... this is used to upgrade Lync 2013 to skype for business.......but in case of Office 365 this update dosent seems to work......
    so i wanted to know if there is any other update or package or any other way to upgrade office 365 Lync.

    Hi,
    Please check out this thread
    http://community.office365.com/en-us/f/172/t/345370.aspx
    “Q2. Where can I download Skype for Business since it does not appear to be included with the Office365 download file? ====================== A2. You need to manually update your Office application,
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    And this issue is more related to Office 365 application, we would like to give a hand, but we are not the specialists in this filed. Thanks
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    Eric
    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

  • Where are my skype credits I got with Office 365 S...

    Where are my skype credits I got with Office 365 Small Business Premium?
    Where are my monthly 60 minutes???
    Can not see them in my account.

    1: Probably in Library/Audio/Apple Loops
    though it depends on your install-this for current installs
    For now just keep the GB and Logic libraries as they are-there are several precautions-like files which don't appear to be audio files and ownerships privelidges. You can remove or delete later as needed but where they are is fine, if you want the instrument or to grab the samples of an instrument use Project manager to save copies of the samples/inst. Another goo dreason is that these Libraries update with installers.
    YOUR EXS instruments belong in the user account.
    /Users/YouracctName/Library/Application Support/Logic/Sampler Instruments/
    The samples for these insts should reside either on a second drive or in your account
    No Refill to EXS but you may want to try AutoSampler by redmatica, AFAIK refills are kinda locked and proprietary
    Audio Finder will allow that for one shots, Keymap, also by redmatica is a mapper, not free, soon to be released. You could check into other formats as well but the fastest way for me is the EXS inst editor-I have not found a faster way overall but some things cam be extremely tedious and limiting-but it is not like I've paid $500 for it eithier.
    Cheers

  • Office 365 & Lync / Skype

    With Skype now being used instead of Messenger for Office 365; Is there a way to link my Skype Business acount users with my Office 365 users?  Have over 50 skype users and over 50 365 users and would like to consolidate the users / passwords so that everything can be centrally managed.
    Any insight would be greatly appreciated.

    With Skype now being used instead of Messenger for Office 365; Is there a way to link my Skype Business acount users with my Office 365 users?  Have over 50 skype users and over 50 365 users and would like to consolidate the users / passwords so that everything can be centrally managed.
    Any insight would be greatly appreciated.

  • Skype (personal account) cannot add Skype for business user who is on office 365

    Dear Sir, I able to search contact on office 365 users, but I cannot add them to my skype. As a workaround, I ask my friend who is using office 365 able to add my skype (personal account). Could you help to check and fix this problem? Thank you. B

    Hi,
    As mentioned the Lync Server is not up-to-date, based on my knowledge this is why the issue occurs.
    Please refer to this article below:
    https://technet.microsoft.com/library/dn954919.aspx
    You can configure the client experience only if you are running Lync Server 2013 with the December 2014 Cumulative Update (5.0.8308.857) or later installed. The latest one is:
    KB 3036869 February 2015 Cumulative Update 5.0.8308.871 for Lync Server 2013 Core Management Server.
    You can specify the client experience the users in your organization will see by using the
    Set-CSClientPolicy cmdlet with the EnableSkypeUI parameter:
    Set-CsClientPolicy -Identity Global -EnableSkypeUI $true
    Regards,
    Melon Chen
    TechNet Community Support
    It's recommended to download and install
    Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
    programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
    [email protected]

  • How to link Skype account with Office 365 account?

    Will someone please tell me How to link Skype account with Office 365 account? I've had world minutes for 2 months, and can't use them. All links on Skype and Office 365 have not worked or are not there. Please, please somebody help me.

    Don't waste your time brotha, you've been ripped off.

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