Office 365 world calling suddenly stops working.

I purchased Office 365 in January and have been using the 60 minutes per month for calls to landline phones in Australia. Last week a call suddenly dropped out. It was near the end of the month so I assumed I had used my 60 minute for April. However, when I tried to use skype today 6/5/2014 I still had insuffiecient credit. What's going on?

Hi obzidian.
If this started to happen as a result of installing a software update, chances are that you didn't install it properly.
Verify/repair your disk first (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
After having fixed all filesystem issues, if any, reinstall the latest update (the one that appears to not have been installed properly). You may also need to reinstall the latest Combo Update for the type of machine and the version of Mac OS X you're using:
Mac OS X 10.4.7 Combo Update for Intel
Take a look at the following articles for guidelines on how to properly install system updates:
Troubleshooting installation and software updates
Installing software updates
Basically, you should verify/repair the startup disk before installing the update, and no applications should be running while installing it.

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