Office Documents Format Does Not Preserve When Open With IE 11

Question

Guys,
I am using Windows 7 (32bit) with IE 11 and sometime access my emails through OWA (Outlook Web Access).
When I paste any contents from Excel or Word into OWA message body, it pasted in plan text. It lost formatting.
Even I open any attached document, it also converted into plan text. All formatting have been removed.
Excel to Word, Word to Excel and to Microsoft Outlook all work fine. Formatting lost in IE only.
Any idea? Thanking in advance

Answer 1

Hi,
It is a known issue. Here is a kb article related to this issue:
http://support.microsoft.com/kb/2866064
To resolve this issue in Exchange Server 2013, install the following cumulative update:
2892464    Description of Cumulative Update 3 for Exchange Server 2013
To work around this issue, we can add OWA page into the compatibility settings in IE 11. Here are the steps:
1.Open IE 11 and press the Alt key
2.The Tools menu will then appear
3.Click Tools -> Compatibility View Settings
4.Add the OWA website URL (you may need to use the wildcard symbol, * to enter the URL below the top level domain) and click Add -> OK
Regards,
Rebecca Tu
TechNet Community Support
Thank you dear, it has solved the problem.
Regards,