Office email won't open at home onFF, ofc uses Outlook Express how can I open at home?

Office/company email uses Outlook Express to open at ofc. At home thru' you, message,"timed out," repeatedly occurs & I can't open ofc email at home?
https://mobile.gentiva.com is the site I am attempting to access & my ofc IT tells me it is because Outlook is needed???

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Office email won't open at home onFF, ofc uses Outlook Express how can I open at home?

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