Office files not opening

Hello All ,
I have faced a very strange problem because of a Trojan none of my office applications which includes word or excel or power point will open , as it shows that the file is damaged and corrupted , i tried
to repair , re installed Microsoft office several times ,tried with
some antivirus scanners &  malwares to remove the entries in registry and lots of others tries but no go at all.
Keyholder is the trojan , all my folders have 2 files one says that all the files were encrypted ,i have to pay $100 to decryption and the other files says about how to make the payment.
Any folder having this 2 files will not be opened and if we try to open the file it shows as file corrupted.
If any once face this kind of killing issue please help me...

Hi sheryarlatif,
I am using Numbers'09 2.3 (554) Pages'09 4.3 (1048) and OSX 10.8.3
I have no trouble opening Word .doc or .docx nor Excel .xls or .xlsx files from Windows users by email.
Even with OSX 10.8.2 I had no problem.
Sure, I get warnings (paragraph borders not compatible, missing fonts). To paraphrase Clinton, conversion to and from iWork and those Mac-look-alike-things on Windows is not perfect.
As a short-term solution, ask your Windows friends to convert their documents to Rich Text Format (RTF) or even plain text before emailing them to you.
I do not know why you are having trouble. Perhaps you should re-post your question in this forum:
https://discussions.apple.com/community/iwork/pages
Regards,
Ian.

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              Microsoft Lync:          Version: 14.0.8 - SDK 10.5
                        /Applications/Microsoft Lync.app
              Microsoft Office Reminders:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Office Reminders.app
              Microsoft Office Setup Assistant:          Version: 14.3.8 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Office Setup Assistant.app
              Microsoft Outlook:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Outlook.app
              Microsoft PowerPoint:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
              Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
              Microsoft Upload Center:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
              Microsoft Word:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Word.app
              My Day:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/My Day.app
                        SLLauncher:          Version: 1.0 - SDK 10.5
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              SyncServicesAgent:          Version: 14.4.2 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/SyncServicesAgent.app
    What installer are you using to install? Did you purchase Office 2011 or do you have the Office365 installer?
    There is no Remove Office for 2011. You can see the files that are installed to do a manual remove here.  I suspect you will find most do not exist on your drive. Do you even see the Microsoft Office 2011 folder in Applications?
    Office for Mac 2011: Remove Office
    I may receive some form of compensation, financial or otherwise, from my recommendation or link.

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