Office fire, damaged cs5 installation disk, adobe will not replace

So...we a small fire in the office that was quickly contained but the admin's workstation was damaged which contained the various installation discs for all of our software, including Adobe Design Standard CS5, which was purchased at a retail store (not downloaded). I woudl like to reinstall our software on a new computer, however, Adobe tells me that I cannot because 1) I did not purchase it by download therefore I cannot download a new copy--that is NOT available to those who purchase their copy at a retail store, 2) They cannot send me a replacement disc because now that cs6 is out, they only provide replacement discs for the current shipping version--ie unless you are talking about CS6, they do not supply repalcement discs. Basically I am out of luck?? This can't be true.
Is Adobe actually saying that no matter what the cause of having a damaged, stolen, or lost installation disc for a previous version of an adobe product, my only option is to purchase a new copy??? This is completely ridiculous! I purchased a license for their product, therefore i have license to use their product!
If someone has any advice on getting around this it would be very helpful!

Albertw617 I am sorry you recently had a fire which damaged your installation media. I hope everyone is ok?
In regards to replacement media we do no longer have CS5 available. Some users have reported being able to follow the steps listed at http://forums.adobe.com/thread/981369 to obtain older version software.
Alternately if you have your serial number you can also qualify for the upgrade to Creative Suite 6.

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Date: Fri, 9 Aug 2013 23:30:38 -0700
From: [email protected]
To: [email protected]
Subject: What do I do to view images on CS5-64 when it will not open them?
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Mylenium
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