Office for Mac 2011 - can't open old files
I am currently on Mac OS X v10.6.8. I recently installed Office for Mac 2011. I cannot open some of my old files. I think the ones that use the old file names, e.g. .doc and .xls, rather than .docx and .xlsx.
Can anyone explain how I can open these files in my Office for Mac 2011?
Many thanks!
The free LibreOffice will open them, and it's the most cross platform office program (Linux, OS X and Windows versions)
https://www.libreoffice.org/
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After upgrade to 10.9.1 office for mac 2011 will not open most excel files.
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below are the results of EtreCheck scan.
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 5 days 3:45:14
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
org.virtualbox.kext.VBoxDrv (4.1.2)
org.virtualbox.kext.VBoxUSB (4.1.2)
com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5)
Startup Items:
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.logmein.logmeinblanker.plist 3rd-Party support link
[System] com.logmein.logmeinserver.plist 3rd-Party support link
[System] com.logmein.raupdate.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.sharpcast.xfsmond.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
[System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
[System] com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
[System] com.logmein.logmeingui.plist 3rd-Party support link
[System] com.logmein.logmeinguiagent.plist 3rd-Party support link
[System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.teamviewer.teamviewer.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
[not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
User Login Items:
iTunesHelper
GrowlHelperApp
Alarm Clock
Canon IJ Network Scanner Selector2
Microsoft Database Daemon
SugarSync Manager
Neat
LogMeIn
Dropbox
Spotify
Spotify
AdobeResourceSynchronizer
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
OVSHelper: Version: 1.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
DivXBrowserPlugin: Version: 2.1 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
EPPEX Plugin: Version: 3.0.0.0 3rd-Party support link
WidevineMediaTransformer: Version: (null) 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.0.900
Open in Internet Explorer: Version: 1.0
ClickToPlugin: Version: 2.5.3
DivX HiQ: Version: 2.1.0.900
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Move-Media-Player: Version: npmnqmp 071705000010 3rd-Party support link
WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
Java 3rd-Party support link
Old Applications:
Microsoft Language Register: Version: 14.3.4 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1326
Cisco WebEx Event Center: Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
Neat ADF Scanner 2008 10_5: Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
/Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1324
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Meeting Center: Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
atmsupload: Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.4 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.4 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.4 - SDK 10.5 3rd-Party support link
/Applications/iWork '09
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
/Users/[redacted]/Downloads
Install Spotify 7: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 3: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 2: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 4: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 5: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 6: Version: 1.0 - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
97% Microsoft Outlook
16% Google Chrome
5% WindowServer
3% Finder
2% EtreCheck
Top Processes by Memory:
180 MB Finder
164 MB soffice
156 MB mds_stores
147 MB Google Chrome
131 MB Numbers
Virtual Memory Information:
928 MB Free RAM
2.59 GB Active RAM
1.22 GB Inactive RAM
1.57 GB Wired RAM
31.52 GB Page-ins
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The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk. -
Office for Mac 2011 - unable to open SharePoint docs since SSL 3.0 disabled
We've disabled SSL 3.0 on our SharePoint 2010 servers in response to the POODLE vulnerability. Now Mac users are unable to open SharePoint documents using Microsoft Word 2011. The error they get is:
No connectivity with the server. The file can't be opened because the server couldn't be contacted.
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Anyone seen this and can suggest a fix?I had the same issue. It was resolved by enabling the TLS_RSA_WITH_3DES_EDE_CBC_SHA cipher on the SharePoint web front ends. I detailed my findings
on the forum thread linked below.
http://answers.microsoft.com/en-us/mac/forum/macoffice2011-macother/document-connection-and-sharepoint-sharepoint-not/c876fcde-3d4c-4353-b4f4-35970f3a4915?rtAction=1425468285376 -
Since yesterday all my usual .xls files will not open (Office for Mac 2011). CAN open .xlxs files. Default 'open with' is Microsoft Excel.app. No software updates done yesterday or the day before (or maybe a Silverlight or an Acrobat one by accident?). Have repaired disc permissions. HHD name is still same as it always was. What next? Thanks
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Repair User Permissions -
After the latest OS X update (10.9.2) I cannot open Outlook (Office for MAC 2011). Outlook flashes briefly but does not open. How can I get Outlook to open?
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
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Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports (not "Diagnostic and Usage Messages") for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post other kinds of diagnostic report — they're very long and not helpful. -
I can't use arabic with excel office for mac 2011
why i can't use Arabic with excel office for mac 2011?
anajjar wrote:
why i can't use Arabic with excel office for mac 2011?
Because even after 14 years MS has failed to add arabic support to most Office products for Mac. Instead use Open/LibreOffice or Numbers. -
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I see you had another post for this same issue where you clearly explained your problem. There were important details in your other thread that would have helped us in assisting you. You started this new thread, understandably frustrated. None of us are mind readers. You started right off telling us not to mention the only two things that would resolve the problem you had mentioned here which was simply that you had uninstalled office and you were trying to reinstall it. Reading your other thread, it's clear why you made that comment. It's generally not a good idea to open multiple threads for the same issue as anyone reading this thread would have no idea what steps you have already taken and what suggestions have already been made.
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Office for Mac 2011 ver 14.4.4. will not open xlsx files
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"Excel cannot open this file.
The file format or file extension is not valid. Verify that the file has not been corrupted and that the file extension matches the format of the file."
Can anyone help me with this? I can open an .xlsx file in preview or quick look only.
Thank you.Hi Danishani,
Thanks for your contribution on this thread.
>>Why you did not move it to the appropriate Forum, by just parking in the Off-Topic post section?<<
The forum for Office on mac is a different forum called Microsoft Community forum. Currently, I am not able to move the thread to that forum.
If you have any feedback about this forum, I suggest that you submit the feedback from link below:
Suggestions and Feedback for the Forums
Best regards
Fei
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LibreOffice or Open Office vs Office for Mac 2011
I just bought a late 2011 MBP and I cannot use my Office for Mac 2008 software. Wondering if I am taking a gamble by downloading either LibreOffice or OpenOffice or should I just buy the office for Mac 2011. I really just need the Excel and Word compatibility. Advice from experienced users would be great!
woodmeister50 wrote:
I have been using Open Office for several years now
and had very few compatibility issues. The only serious
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Visual Basic macros.
And as for as document settings changing, I have
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Preventing Microsoft Office to open recent documents at startup in Mac OS, Please see:
http://www.frenchguys.com/wordpress/preventing-microsoft-office-open-documents-startup-mac-os-lion/
It seems that the solution works for most people.
In a terminal, enter the following:
defaults write com.microsoft.Excel NSQuitAlwaysKeepsWindows -bool false -
I'm trying to install Microsoft Office for Mac 2011. Halfway through the installation, the MacBook Air tells me that I must close Safari for the installation to continue. As far as I can tell, Safari IS closed. I can't discover any process that will close it any more than it is now. Installer won't let me shut down or re-start the computer because it (Installer) is still running.
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Right-click on the Safari icon in the Dock and if applicable, select Quit.
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None of the documents open with Fonts intact (Word and Excel open up blank though the graphic elements show up. I have to Select All and choose a font to make it show up.
Powerpoint is barely functional (none of the layouts actually show up when I select them, the sidebar of slides does not update as I type or try to change themese, etc. And then when I type, the program freezes and then shuts down.
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Can someone help me basically try to start fresh- should I uninstall again? (I waas told that installing/uninstalling too many times can further the problem).
Help!
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I'm trying to install Office for Mac 2011 on my new (bought yesterday) Macbook Air
I entered my pin for the Office into the site and got my download link
I started to download it and it said it would take over 4 hours and when the download got to halfway (of 1GB) the installation stopped and the message given was 'You do not have permission to access the requested file' and this came up every time I tried to restart it
I decided to re-install the program but was met with the same issue..
Can anybody offer any advice or explanation for this it would be greatly appreciated!You may need to rebuild permissions on your user account. To do this,boot to your Recovery partition (holding down the Command and R keys while booting) and open Terminal from the Utilities menu. In Terminal, type: ‘resetpassword’ (without the ’s), hit return, and select the admin user. You are not going to reset your password. Click on the icon for your Macs hard drive at the top. From the drop down below it select the user account which is having issues. At the bottom of the window, you'll see an area labeled Restore Home Directory Permissions and ACLs. Click the reset button there. The process takes a few minutes. When complete, restart.
Repair User Permissions -
After download of Mav, MS Word for Office for Mac 2011 comes up blank.
After download of Mav, MS Word for Office for Mac 2011 comes up blank. Other MS Office apps work fine. When restarting iMac in Safe mode, Word opens OK. Apple support rep says, "Not our problem; it's Microsoft's. There are no Microsoft experts here." But it was Maverick that knocked Word out. (Note: the "not our problem" quote is from the third contact with Apple support. The first two support techs tried to resolve the problem, were very accommodating, and tried their best to solve the issue.)
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Any suggestions, especially for the former problem, would be appreciated.DHodges wrote:
Thanks; this last reply came closest to 'solving' the issue. While I selected font sub, it at first had no affect on the document.
I then went back to prefs and set the compatability dropdown from 'Custom' (where it had defaulted) to 'Word 2004-2007', assuming these docs were created from a recent past Windows.
I 'Saved As' a Word for Mac " .docm "
Whoa... the extensions mean something. Your original problem (document shows bold, italic, underline, but tables and other complex formatting are lost) sounds as though the document was being exported as a .RTF, a Rich Text Format file. If you save as a .DOCM, that's a Word Macro Enabled Document. Regular Word 2007, 2008, 2010 and 2011 docs are .DOCX. Regular Word 97 through 2004 docs are .DOC. You need to save that document as a .DOCX or a .DOC or you're gonna have problems later.
- and the documents appear normal (though I had to switch one to 'Portrait' as it for some reason wanted to display in landsacpe.
Normally you'd have to select page orientation.
So, poor testing on my part. I have no idea which of the above steps fixed it but I'm guessing the 'Save As' to my version of Word.
If so, it would appear the 'Compatability' feature was not working at least on these two documents.
Word's compatibility feature is supposed to ensure that a document you produce is compatible with the target version of Word. If you turn the compatibility stuff on then you will be warned if you are using Word 2007 through 2011 and you use a feature that earlier versions of Word do not have. Microsoft shipped a translator which works with Office 2003 and 2004 and which allows Word 2003 or 2004 to read Word 2007, 2008, 2010, or 2011 documents (.DOCX) and to save them as Word 97 through 2004 documents (.DOC) _as long as they don't have any incompatible features_. Word's compatibility features doesn't do much for .RTFs or for .DOCMs.
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