Office for Mac crash
All my 2011 MS Office programs crash. I disabled Microsoft Error Reporting, but Word, Excel and Poweerpoint still go down when booted. Help!
It's usually easier to do 2 things to get Office to run.
Launch the Font Book program, select all fonts, validate them, and remove any fonts that do not have a green checkmark (about 40 of them from what I remember). Most of the fonts you remove are duplicates installed by MS that confuse the system.
Then you can go to your user folder/Library/Preferences/ and remove the plists that are named com.microsoft.<some name> - these are just preference files that may not work well with your new OS. They will be recreated with default settings when you launch the Office programs.
You can put the plist files in a folder on your desktop, and replace them if needed for some reason. You will delete the folder when you find the programs are working properly.
Similar Messages
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After latest Apple software update (3/24/12), Office for Mac crashes when trying to open Excel or Word.
Which eact version (year) of Office for Mac are you using? And are you really using OSX 10.5.1 as your profile says?
Hope this helps -
MS Office for Mac crashes in Mountain Lion
Since upgrading to Mountain Lion yesterday, none of my MS Office for Mac (2008) programs launch - anyone know if there's a fix for that? Of course, I can't run any updates etc as it hangs at the splash screen.
I don't have the discs any longer (lost in a move) and I begrudge buying another version when I only use it to open documents people send me in Word, etc. I use the iWork suite myself but need to be able to open Word & Excel and make changes.
Anyone know of a fix for getting them working again (ideally) or at least a workaround if I can download something else (e.g. a 'lite' version or something) to open them and edit.
Thanks in advance.Mark Hughes Proximity wrote:
Since upgrading to Mountain Lion yesterday, none of my MS Office for Mac (2008) programs launch - anyone know if there's a fix for that? Of course, I can't run any updates etc as it hangs at the splash screen.
I don't have the discs any longer (lost in a move) and I begrudge buying another version when I only use it to open documents people send me in Word, etc. I use the iWork suite myself but need to be able to open Word & Excel and make changes.
Anyone know of a fix for getting them working again (ideally) or at least a workaround if I can download something else (e.g. a 'lite' version or something) to open them and edit.
Thanks in advance.
That's weird because I'm running MSOffice 2008 in Mountain Lion without any trouble. I also use Office 2011 without any issues.
I can only assume that you didn't install ML correctly.
Try installing ML again, maybe?
Also make sure that the folder "Microsoft Office 2008" is in your "Applications" folder and not nested inside any other folder. ML doesn't like you keeping your applications anywhere other than directly in the "Applications" folder.
BTW in my opinion LibreOffice is better than OpenOffice - although it's still clunky. -
Microsoft Office for Mac open recent File menu option causing AFP to crash
Hi all,
We have an Xserve running Mac OS X Server Leopard 10.5.8. The Xserve hosts three file shares for about 60 users. Our network is 99% Mac based running mostly 10.5.8 with a few 10.6.x. We have historically over the past several years had the AFP service become unreliable and crash frequently. Late last week the AFP service crashes constantly. The quick solution to getting it up and running is to delete the AFP.conf file in /etc.
We have troubleshot one cause of AFP crashing to the Open Recent... File menu option in Microsoft Office for Mac applications. That is, through some amount (haven't been able to narrow it down to how much) of opening documents on the share via the Open Recent menu the AFP service will crash.
Here's what's happening in the AppleFileServer .crash file:
Process: AppleFileServer [26065]
Path: /usr/sbin/AppleFileServer
Identifier: AppleFileServer
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2010-04-12 13:25:54.666 -0700
OS Version: Mac OS X Server 10.5.8 (9L34)
Report Version: 6
Anonymous UUID: 273147DD-D725-4DAB-B403-95391FF85FE1
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000015
Crashed Thread: XX
******** blah *********
Thread XX Crashed:
0 AppleFileServer 0x0004bc15 operator+(OSException&) + 103513
1 AppleFileServer 0x00064988 operator+(OSException&) + 205260
2 AppleFileServer 0x0006da4e operator+(OSException&) + 242322
3 AppleFileServer 0x000711f3 operator+(OSException&) + 256567
4 AppleFileServer 0x00071446 operator+(OSException&) + 257162
5 AppleFileServer 0x00076686 operator+(OSException&) + 278218
6 AppleFileServer 0x000790d7 operator+(OSException&) + 289051
7 AppleFileServer 0x0004560c operator+(OSException&) + 77392
8 AppleFileServer 0x00044269 operator+(OSException&) + 72365
9 AppleFileServer 0x00044343 operator+(OSException&) + 72583
10 libSystem.B.dylib 0x9587c155 pthreadstart + 321
11 libSystem.B.dylib 0x9587c012 thread_start + 34
This is followed by a lot of these entries in AppleFileService.log file:
IP xx.xx.xx.xx - - [12/Apr/2010:13:25:54 -0800] "Login username" 0 0 0
IP xx.xx.xx.xx - - [12/Apr/2010:13:25:54 -0800] "No matching key: username" 1271103954 1271103943 1
** - - [12/Apr/2010:13:26:15 -0800] "Mounted Volume VOLUME1" 0 0 0
** - - [12/Apr/2010:13:26:15 -0800] "Mounted Volume VOLUME2" 1 0 0
** - - [12/Apr/2010:13:26:15 -0800] "DiskArbStart -" 0 0 0
Our solution is to have all our users turn off the open recent option in Word, Excel, and PowerPoint. Not an ideal solution but it may get the AFP service running "good enough."
Has anyone had an experience like this before or can anyone duplicate the AFP service crashing when trying to open documents on a share via the open recent menu? Any other ideas?
ThanksUpdate.
I have been able to consistently reproduce a problem where the AFP service will crash if a file that a user has an alias to is moved to a folder and the user is denied access to .
1. On your Mac create an alias to a file or folder, that you have access to, that is stored on a share served via AFP. The alias can be in the Places section of a Finder window, on the Desktop, or anywhere an alias can be created. Lets call what the alias points to the target.
2. Move the target to a folder on the AFP share and deny the user or group Read & Write access to that folder.
3. Try accessing the target via the alias created in step 1.
The AFP service should crash.
Can anyone reproduce this crash scenario too? -
Office for Mac 2008 crashes after Mountain Lion upgrade
I've just upgraded to Mountain Lion and now Microsoft Office for mac 2008 won't work. Every time I try and open any of the apps it produces a Microsoft error report message.
Any ideas as to why & how I might fix this, please?
Thank you!spurs_on wrote:
that's strange as I pasted in a screen grab.
I think I have managed to solve the problem having explored other discussions on here. I restored to standard fonts in my Font Book and it all now seems to work. Hopefully!
Thanks for your support.
(PS, pasted graphics won't work, if you ever need to know how to post a picture here just ask) -
Office for MAC chrashes on Startup EXC_BAD_ACCESS
Office (Word, Powerpoint, Excel) 2011 for MAC chrashes on startup
Hi,
I am running Mountain Lion on a MacBook Pro Early 2011. I had the latest version of Office for Mac installed when it chrased.
I really need some help to solve this problem. Suddenly, my office for MAC chrashes on startup. It applies to all office programs (Word, PowerPoint and Excel). When I try to start either up, Microsoft Error Reporting immediately shows up.
It is definitely worth mentioning that I also fiddled with the Microsoft User Data folder, which to my much annoyance places itself in the "Documents" folder on the mac and REFUSES to go away. Then I placed it in the library preference folder and it hasn't returned since, but the problem might or might not be related to that... Who knows. I think I did a lot of damage when moving that folder around. And I really think it is related to the problem.
I have earlier, leading up to this, experienced problems in connection to a file/document or something called "Normal"(??)
About two months ago. I removed Office for Mac and did a clean install. However the problem returned after about 6 weeks.
This is the report, I get. I need some help to understand what is wrong here and what I can do to solve it.
Thank you very much
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-08-09 20:33:30 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.2.3.120616
Crashed Module Name: Microsoft Word
Crashed Module Version: 14.2.3.120616
Crashed Module Offset: 0x00005207
Blame Module Name: Microsoft Word
Blame Module Version: 14.2.3.120616
Blame Module Offset: 0x00005207
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0I too am having similar issues. I had Microsoft Office 2011 for Mac on auto update. The 2nd to last update (the latest update was ironically and error reporting update for Mac!) is what caused the problem as everything was working find until then.
Work, Excel and Power Point will load to about 44% and then crash. It appears to have also affected Microsoft Silverlight as Netflix will not play content on my computer anymore and says there is a DRM error (Digital Rights Management).
Here is there error log I get:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-05-13 05:34:01 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.4.130416
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0:
# 1 0x0a080b06 in ___read_nocancel + 0x0000000A (libsystem_kernel.dylib + 0x00014b06)
# 2 0x09fa062a in __sread + 0x00000023 (libsystem_c.dylib + 0x0007e62a)
# 3 0x09f9ff0f in ___srefill1 + 0x00000022 (libsystem_c.dylib + 0x0007df0f)
# 4 0x09f9c1e9 in _fgets + 0x000000CB (libsystem_c.dylib + 0x0007a1e9)
# 5 0x02386adc in _McpPushFontUser + 0x0000152A (MicrosoftComponentPlugin + 0x000dcadc)
# 6 0x02386cd9 in _McpPushFontUser + 0x00001727 (MicrosoftComponentPlugin + 0x000dccd9)
# 7 0x02301280 in _McpSetCursor + 0x00003311 (MicrosoftComponentPlugin + 0x00057280)
# 8 0x022fcd68 in _McpRunFontMenuIdleTasks + 0x00000A6F (MicrosoftComponentPlugin + 0x00052d68)
# 9 0x022fc347 in _McpRunFontMenuIdleTasks + 0x0000004E (MicrosoftComponentPlugin + 0x00052347)
# 10 0x022e28b1 in _McpFontIndexFromTokenString + 0x00001AB4 (MicrosoftComponentPlugin + 0x000388b1)
# 11 0x022cdfae in _McpStartupFontMenu + 0x000000CA (MicrosoftComponentPlugin + 0x00023fae)
# 12 0x000bb6de in __mh_execute_header + 0x000286DE (Microsoft Word + 0x000286de)
# 13 0x00095dd5 in __mh_execute_header + 0x00002DD5 (Microsoft Word + 0x00002dd5)
# 14 0x050b0c85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)
# 15 0x000954f5 in __mh_execute_header + 0x000024F5 (Microsoft Word + 0x000024f5)
# 16 0x000954a6 in __mh_execute_header + 0x000024A6 (Microsoft Word + 0x000024a6)
X86 Thread State:
eax: 0x000c018c ebx: 0x00000000 ecx: 0xbff69d2c edx:0x0a080b06
edi: 0x09feadb8 esi: 0x09feadb8 ebp: 0xbff69d48 esp:0xbff69d2c
ss: 0x00000023 eip: 0x0a080b06 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00000286
Thread 1:
# 1 0x0a0819ae in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x000159ae)
# 2 0x09ec07a9 in __dispatch_mach_notify_source_init + 0x00000000 (libdispatch.dylib + 0x000047a9)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0080700 ecx: 0xb00805ac edx:0x0a0819ae
edi: 0x00000000 esi: 0x09ec08a1 ebp: 0xb0080718 esp:0xb00805ac
ss: 0x00000023 eip: 0x0a0819ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0102f6c edx:0x0a0810ee
edi: 0xb0103000 esi: 0xb0103000 ebp: 0xb0102f88 esp:0xb0102f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0184f6c edx:0x0a0810ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0206f6c edx:0x0a0810ee
edi: 0xb0207000 esi: 0xb0207000 ebp: 0xb0206f88 esp:0xb0206f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x09fc2883 in _sleep$UNIX2003 + 0x00000042 (libsystem_c.dylib + 0x000a0883)
# 3 0x02ae7ce2 in _MerpCreateSession + 0x00000B3F (merp + 0x00002ce2)
# 4 0x02ae73ae in _MerpCreateSession + 0x0000020B (merp + 0x000023ae)
# 5 0x02ae7339 in _MerpCreateSession + 0x00000196 (merp + 0x00002339)
# 6 0x02ae88d6 in _MerpCreateSession + 0x00001733 (merp + 0x000038d6)
# 7 0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 8 0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0288ae8 ecx: 0xb0288a7c edx:0x0a080c72
edi: 0x09fc29a6 esi: 0xb0288ae0 ebp: 0xb0288ac8 esp:0xb0288a7c
ss: 0x00000023 eip: 0x0a080c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 6:
# 1 0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x06d73cb5 in +[NSThread sleepForTimeInterval:] + 0x00000097 (Foundation + 0x0009fcb5)
# 3 0x022b64d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)
# 4 0x06d727c8 in -[NSThread main] + 0x0000002D (Foundation + 0x0009e7c8)
# 5 0x06d7274b in ___NSThread__main__ + 0x00000574 (Foundation + 0x0009e74b)
# 6 0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 7 0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
X86 Thread State:
eax: 0x0000014e ebx: 0xb030a500 ecx: 0xb030a46c edx:0x0a080c72
edi: 0x09fc29a6 esi: 0x00000000 ebp: 0xb030a4b8 esp:0xb030a46c
ss: 0x00000023 eip: 0x0a080c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 7:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb040ef6c edx:0x0a0810ee
edi: 0xb040f000 esi: 0xb040f000 ebp: 0xb040ef88 esp:0xb040ef6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 8:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0490f6c edx:0x0a0810ee
edi: 0xb0491000 esi: 0xb0491000 ebp: 0xb0490f88 esp:0xb0490f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Loaded modules:
0: Microsoft Word (14.3.4.130416 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: Carbon (155 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
8: QuickTime (2599.24 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
9: merp (2.2.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
10: MSXML (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
11: MicrosoftOffice (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
12: OfficeArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
13: MicrosoftOleo (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
14: MicrosoftMathFont (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
15: MicrosoftChartPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
16: MicrosoftPTLS (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
17: MsgrLibClient (8.0.0.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
18: Cocoa (19 Reg=English Loc=0x0000: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
19: MBURibbon (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
20: MViewLib (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
21: WLMUser (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
22: WLMGraphicsDevice (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
23: WLMKernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
24: Gfx (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
25: SmartArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
26: MicrosoftCloudServices (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
27: mbustrings (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
28: mbulocale (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
29: wlmstrings (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
30: CocoaUI (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
31: MicrosoftOfficeDRM (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
32: ThreadPool (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
33: QuartzCore (304.2 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
34: MicrosoftMenuLibrary (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
35: StdUrlMoniker (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
36: Uniscribe (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
37: mbuinstrument (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument
38: Quartz (1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
39: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
40: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
41: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
42: CoreServices (57 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
43: CoreFoundation (744.18 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
44: ApplicationServices (45 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
45: Foundation (945.16 Reg=en_US Loc=0x0000: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
46: AppKit (1187.37 Reg=English Loc=0x0000: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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242: MetEx (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MetEx.framework/Versions/14/MetEx
243: MicrosoftFBA (14.3.4.130416 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
244: XPG (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/XPG.framework/Versions/14/XPG
245: MicrosoftFS (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS
246: MicrosoftWlmFile (14.3.4.130416 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
247: MicrosoftWebServices (14.3.4.130416 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
248: Oimg (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Oimg.framework/Versions/14/Oimg
249: Librarian (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
250: CoreServicesInternal: /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
251: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
252: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
253: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
254: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
255: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
256: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
257: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libType1Scaler.dylib
258: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
259: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
260: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
261: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
262: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
263: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.8.3 (Build 12D78)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1083
Screen: 2560 x 1440, depth = 32, ltbr = 0, 0, 1440, 2560
Microsoft Application Information:
Error Reporting UUID: ED504BC3-7C57-4B20-A296-F8A887C9AE7C
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 39
Please help. I've tired virtually every single blog fix and done several clean installs of the program with no luck and trying to get Microsoft to respond, let alone help, is impossible!!! -
Is anyone else having problems with Office for Mac and Lion?
Since installing Lion 10.7.1 on a macbook pro 2.53 Ghz 4GB 1067 MHz DDR3 I have had no end of problems. Both Excel and Word hang, crash and saving an Excel file is a pain. A 12mb spread sheet just took 4 minutes to save! I have MS Office for Mac 2011 version 14.1.3.
Another problem that may not be related to Office is that opening Finder is so slow and most of the time it takes a minute to display folders in Desktop or Documents.
Any suggestions would be welcome .. I regret installing Lion .. I had no problems with Snow Leopard!botro wrote:
I'm unable to install the MS Office 14.1.3 update - I keep getting "Installation Failure"
I have not found a solution on this board or Microsoft community
This thread had some things to try. -
Kernel Panics : Office for Mac or Safari ?
Hi everyone,
Happy New Year 2015 for a start !
I have been experiencing Kernel panics with my mac book pro mid 2010radomly for a few months now but I am not very good in reading the reports provided once the mac reboots. I observed that Powerpoint and Safari are usually the softwares I am using when experiencing the crash.
Last time, maybe it was because of Word office 2011.
I migrated to Yosemite 2 months ago (version 10.10.1) and I guess my office for mac is updated : Version 14.4.7. Same thing for Safari (version 8.0.2).
Here is the report below : Anyone would understand my problem ?
Thanks in advance to the community.
Greuz.
Anonymous UUID: 00D6F638-B3AD-4A04-68D1-AD47554AAB65
Thu Jan 8 16:17:06 2015
*** Panic Report ***
panic(cpu 2 caller 0xffffff7f85952f63): "GPU Panic: [<None>] 5 3 7f 0 0 0 0 3 : NVRM[0/1:0:0]: Read Error 0x00000100: CFG 0xffffffff 0xffffffff 0xffffffff, BAR0 0xc0000000 0xffffff80ab683000 0x0a5480a2, D0, P2/4\n"@/SourceCache/AppleGraphicsControl/AppleGraphicsControl-3.7.21/src/Apple MuxControl/kext/GPUPanic.cpp:127
Backtrace (CPU 2), Frame : Return Address
0xffffff8098ea2ca0 : 0xffffff8002d3a811
0xffffff8098ea2d20 : 0xffffff7f85952f63
0xffffff8098ea2e00 : 0xffffff7f838c2b9f
0xffffff8098ea2ec0 : 0xffffff7f8398c18e
0xffffff8098ea2f00 : 0xffffff7f8398c1fe
0xffffff8098ea2f70 : 0xffffff7f83c0b056
0xffffff8098ea30a0 : 0xffffff7f839af82d
0xffffff8098ea30c0 : 0xffffff7f838c95f1
0xffffff8098ea3170 : 0xffffff7f838c70fc
0xffffff8098ea3370 : 0xffffff7f838c8a4b
0xffffff8098ea3440 : 0xffffff7f84f257aa
0xffffff8098ea3520 : 0xffffff7f84f22a7c
0xffffff8098ea35a0 : 0xffffff7f84f23631
0xffffff8098ea3620 : 0xffffff7f84f23e56
0xffffff8098ea3760 : 0xffffff7f84f248fb
0xffffff8098ea3890 : 0xffffff7f84f57bce
0xffffff8098ea38d0 : 0xffffff7f84f58923
0xffffff8098ea3910 : 0xffffff7f84f5234c
0xffffff8098ea3a70 : 0xffffff7f84f52c5c
0xffffff8098ea3ab0 : 0xffffff7f84f4e213
0xffffff8098ea3ae0 : 0xffffff7f84f313a4
0xffffff8098ea3b30 : 0xffffff8003301c92
0xffffff8098ea3b60 : 0xffffff8003302859
0xffffff8098ea3bc0 : 0xffffff8003300003
0xffffff8098ea3d00 : 0xffffff8002dea517
0xffffff8098ea3e10 : 0xffffff8002d3e91c
0xffffff8098ea3e40 : 0xffffff8002d235a3
0xffffff8098ea3e90 : 0xffffff8002d33e8d
0xffffff8098ea3f10 : 0xffffff8002e0a142
0xffffff8098ea3fb0 : 0xffffff8002e3ac66
Kernel Extensions in backtrace:
com.apple.driver.AppleMuxControl(3.7.21)[32B7E2DE-1F9D-3555-B687-7A76A62B81D2]@ 0xffffff7f85944000->0xffffff7f85957fff
dependency: com.apple.driver.AppleGraphicsControl(3.7.21)[62689710-EEA7-307A-AC83-B8F25DA88 A6A]@0xffffff7f8593c000
dependency: com.apple.iokit.IOACPIFamily(1.4)[70E2B65E-A91A-3522-A1A0-79FD63EABB4C]@0xfffff f7f837a9000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f83524000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8381b000
dependency: com.apple.driver.AppleBacklightExpert(1.1.0)[0183904C-6A16-32C4-9405-EEFD7F820B 02]@0xffffff7f8593f000
com.apple.nvidia.classic.NVDAResmanTesla(10.0)[796AE430-39FB-3255-8161-D52AFA28 EE2B]@0xffffff7f83872000->0xffffff7f83adbfff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f83524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f83862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8381b000
com.apple.nvidia.classic.NVDANV50HalTesla(10.0)[7FE40648-F15F-3E18-91E2-FDDDF4C DA355]@0xffffff7f83ae6000->0xffffff7f83d8ffff
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f83872000
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f83524000
com.apple.GeForceTesla(10.0)[67CD214F-0F26-3BEF-BAD0-CF0F83C2616D]@0xffffff7f84 ef4000->0xffffff7f84fc1fff
dependency: com.apple.iokit.IOPCIFamily(2.9)[766FC23F-452C-3B74-951C-598BB17BCF06]@0xffffff 7f83524000
dependency: com.apple.iokit.IONDRVSupport(2.4.1)[F4738C55-B507-3627-A9CA-3D29A5230A03]@0xff ffff7f83862000
dependency: com.apple.iokit.IOGraphicsFamily(2.4.1)[6D99A3BE-D531-3780-880B-13F2FC894A4A]@0 xffffff7f8381b000
dependency: com.apple.nvidia.classic.NVDAResmanTesla(10.0.0)[796AE430-39FB-3255-8161-D52AFA 28EE2B]@0xffffff7f83872000
BSD process name corresponding to current thread: WindowServer
Mac OS version:
14B25
Kernel version:
Darwin Kernel Version 14.0.0: Fri Sep 19 00:26:44 PDT 2014; root:xnu-2782.1.97~2/RELEASE_X86_64
Kernel UUID: 89E10306-BC78-3A3B-955C-7C4922577E61
Kernel slide: 0x0000000002a00000
Kernel text base: 0xffffff8002c00000
__HIB text base: 0xffffff8002b00000
System model name: MacBookPro6,2 (Mac-F22586C8)
System uptime in nanoseconds: 9211021577444
last loaded kext at 78884099433: com.apple.driver.AudioAUUC 1.70 (addr 0xffffff7f851e1000, size 32768)
last unloaded kext at 236404384869: com.apple.driver.AppleUSBUHCI 656.4.1 (addr 0xffffff7f840df000, size 65536)
loaded kexts:
com.apple.driver.AudioAUUC 1.70
com.apple.driver.AppleHWSensor 1.9.5d0
com.apple.driver.AGPM 100.14.37
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.3.1f2
com.apple.driver.AppleOSXWatchdog 1
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleHDA 267.0
com.apple.GeForceTesla 10.0.0
com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
com.apple.driver.AppleUpstreamUserClient 3.6.1
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.iokit.IOUserEthernet 1.0.1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleHV 1
com.apple.driver.AppleMikeyDriver 267.0
com.apple.driver.AppleLPC 1.7.3
com.apple.driver.AppleMuxControl 3.7.21
com.apple.driver.AppleMCCSControl 1.2.10
com.apple.driver.AppleIntelHDGraphics 10.0.0
com.apple.driver.AppleIntelHDGraphicsFB 10.0.0
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleUSBCardReader 3.5.0
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.driver.AppleIRController 327.5
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.iokit.SCSITaskUserClient 3.7.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.6.5
com.apple.driver.AirPort.Brcm4331 800.20.24
com.apple.driver.AppleUSBHub 705.4.1
com.apple.driver.AppleFWOHCI 5.5.2
com.apple.iokit.AppleBCM5701Ethernet 10.1.2b3
com.apple.driver.AppleAHCIPort 3.0.7
com.apple.driver.AppleUSBEHCI 705.4.14
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 3.1
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.1
com.apple.driver.AppleACPIEC 3.1
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 218.0.0
com.apple.nke.applicationfirewall 161
com.apple.security.quarantine 3
com.apple.security.TMSafetyNet 8
com.apple.driver.AppleIntelCPUPowerManagement 218.0.0
com.apple.AppleGraphicsDeviceControl 3.7.21
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 11
com.apple.driver.DspFuncLib 267.0
com.apple.kext.OSvKernDSPLib 1.15
com.apple.iokit.IOAudioFamily 200.6
com.apple.vecLib.kext 1.2.0
com.apple.nvidia.classic.NVDANV50HalTesla 10.0.0
com.apple.iokit.IOFireWireIP 2.2.6
com.apple.nvidia.classic.NVDAResmanTesla 10.0.0
com.apple.driver.IOPlatformPluginLegacy 1.0.0
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.3.1f2
com.apple.iokit.IOUSBUserClient 705.4.0
com.apple.iokit.IOSurface 97
com.apple.iokit.IOBluetoothFamily 4.3.1f2
com.apple.driver.AppleHDAController 267.0
com.apple.iokit.IOHDAFamily 267.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.driver.IOPlatformPluginFamily 5.8.0d49
com.apple.driver.AppleGraphicsControl 3.7.21
com.apple.driver.AppleBacklightExpert 1.1.0
com.apple.driver.AppleSMBusController 1.0.13d1
com.apple.iokit.IONDRVSupport 2.4.1
com.apple.iokit.IOGraphicsFamily 2.4.1
com.apple.driver.AppleSMC 3.1.9
com.apple.iokit.IOSCSIBlockCommandsDevice 3.7.0
com.apple.iokit.IOUSBMassStorageClass 3.7.0
com.apple.driver.CoreStorage 471
com.apple.driver.AppleUSBMultitouch 245.2
com.apple.iokit.IOUSBHIDDriver 705.4.0
com.apple.driver.AppleUSBMergeNub 705.4.0
com.apple.driver.AppleUSBComposite 705.4.9
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.7.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.1
com.apple.iokit.IOSCSIArchitectureModelFamily 3.7.0
com.apple.iokit.IO80211Family 700.52
com.apple.iokit.IOFireWireFamily 4.5.6
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b8
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOAHCIFamily 2.7.0
com.apple.iokit.IOUSBFamily 705.4.14
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 300.0
com.apple.kext.AppleMatch 1.0.0d1
com.apple.driver.AppleKeyStore 2
com.apple.driver.AppleMobileFileIntegrity 1.0.5
com.apple.driver.AppleCredentialManager 1.0
com.apple.driver.DiskImages 389.1
com.apple.iokit.IOStorageFamily 2.0
com.apple.iokit.IOReportFamily 31
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 3.1
com.apple.iokit.IOPCIFamily 2.9
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.Libm 1
com.apple.kec.pthread 1
Model: MacBookPro6,2, BootROM MBP61.0057.B0C, 2 processors, Intel Core i7, 2.66 GHz, 4 GB, SMC 1.58f17
Graphics: Intel HD Graphics, Intel HD Graphics, Built-In, 288 MB
Graphics: NVIDIA GeForce GT 330M, NVIDIA GeForce GT 330M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x802C, 0x384A53463235363634485A2D314731443120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x93), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.1f2 15015, 3 services, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST9500325ASG, 500,11 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: Hub
USB Device: IR Receiver
USB Device: Built-in iSight
USB Device: Hub
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Internal Memory Card Reader
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:Unfortunately, I did not manage to contact them. They more orientated me to do usual tests by myself.
I have a question for the community, knowing that I have a strong feeling that my problem is due to Powerpoint.
What do you guys think about uninstall/reinstall Office for Mac 2011 on my macbook pro now that I updated to Yosemite ?
I would follow this modus operandi : http://support.microsoft.com/kb/2398768
Thank you guys for your answers.
Greuz. -
IMac Freezing & Microsoft Office for Mac
I took my 7 day old iMac back to the store I purchased from. After two days of solid testing, the techs there were unable to make my machine freeze or crash. This is after I experienced either a freeze or completely black screen/reboot every 2 to 5 minutes.
I brought the machine back to my office, fired it up and you guessed it...it froze. Here's the thing...the only software open was Microsoft's Entourage.
Yeah, I know...seems to go against all things good to have to load Microsoft products on a Mac, but my clients all use Office.
I uninstalled Entourage and so far so good...no crashing or freezing or black screens or anything.
I'm keeping a log of the software I have open for the next few days just in case the freezing happens again. That way, I'll know exactly what I have open at the time of the failure.
So I'm wondering if anyone else with a freezing iMac has Office 2004 loaded and could this perhaps be the culprit?Hi Bee,
Thanks for the welcome. My original post about my iMac problems are over in the Freezing iMac thread. After talking with AppleCare, I decided to take my new machine back to the store I bought it. They are what I think called a boutique Mac store. Anyway, they have a 7 day return policy...get all your money back.
I was so frustrated with the freezing, crashing, black screens, I went in with the intent of returning it for a refund. This small neighborhood store has been averaging selling 3 iMacs a week for since these Alum ones were released. Mine is the only one they have heard of with these issues. They were mystified and were really curious about this problem.
Anyway, I uninstalled the trial software before installing my copy of Microsoft Office. So even though your suggestion is very thoughtful and helpful, it doesn't apply to my machine.
I'm going to continue to monitor and record what I'm doing, although if I have many more unproductive days due to this machine, I will simply have to return it. As I've posted before, I'm self-employed...no workey, no eatey.
I was just wondering since Office for Mac 2004 was written as universal and not specifically for Intel Macs, could they be the culprit...although it looks like the problem people are having is pretty wide and so most likely the software is not the problem. Just trying to grasp for an answer... -
Does Time Machine backup my Office for Mac Email and Calendar?
I am using Microsoft Office for Mac for my business. I utilize the Email and the Calendar.
Time Machine periodically backs up my PC to an external hard drive. Does it also back up my Email and My Office Calendar?
and how do I get it back if my internal hard drive crashes?Yes, it does.
(111686) -
Lightroom 6 for Mac crashes when trying to open preferences dialog
Hi,
I just installed an upgrade from LR 5.x to Lightroom 6 (not CC). Unlike other people who seem to have a problem with Lightroom 6 crashing on startup, the application works fine for me, except that it immediately crashes every time I try to open the Preferences dialog.
It does not matter if I try to access the preferences using the Cmd-, shortcut or through the Lightroom → Preferences menu item. There is an immediate crash every time.
Not that I have any urgent need to change any preferences—I just wanted to check if any preferences that might be new to Lightroom 6 needed adjustment.
It is on a MacBook Air running Yosemite 10.10.3.
Best regards,
OttoHi,
Since you are using Outlook for Mac, please note our forum supports Office for Windows. To get more specific support, I suggest you post this question in Office for Mac forum:
http://answers.microsoft.com/en-us/mac
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction with us. Thank
you for your understanding.
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install Configuration
Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs. -
I upgraded to Yosemite now my office for mac 2011 will not work
HELP!!!! Everything was fine until I upgraded. I really need my office products and I realy dont feel like buying a new laptop (although, I guess I *could* use one )
My specs:
Late 2010 MacBook Air (13") - 2.13 GHz Intel Core 2 Duo
Here is the error log:
Process:
Microsoft Excel [800]
Path:
/Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Identifier:
com.microsoft.Excel
Version:
Build Info:
Unknown-141003~0
Code Type:
X86 (Native)
Parent Process:
??? [1]
Responsible:
Microsoft Excel [800]
User ID:
501
Date/Time:
2014-11-02 12:06:46.841 -0500
OS Version:
Mac OS X 10.10 (14A389)
Report Version:
11
Anonymous UUID:
8A55B2C7-7F03-CE6B-81C2-E5DC23FD3726
Time Awake Since Boot: 2400 seconds
Crashed Thread:
0
Exception Type:
EXC_BREAKPOINT (SIGTRAP)
Exception Codes:
0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/OfficeWindowLocalizer.framework/Versions/14/OfficeWindowLocalizer
Referenced from: /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
Reason: Incompatible library version: Microsoft Excel requires version 14.0.50 or later, but OfficeWindowLocalizer provides version 14.0.40
Binary Images:
0x8fe78000 - 0x8feabe03 dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
Model: MacBookAir3,2, BootROM MBA31.0061.B07, 2 processors, Intel Core 2 Duo, 2.13 GHz, 4 GB, SMC 1.66f61
Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D5946382020
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D5946382020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.106.98.100.24)
Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD TS256C, 251 GB
USB Device: iPhone
USB Device: FaceTime Camera (Built-in)
USB Device: Internal Memory Card Reader
USB Device: BRCM2070 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus:Here is a very easy possible solution, worth trying before uninstalling Office. It worked for us so hopefully might work for you.
We installed Yosemite on a test machine to check for problems. Office 2011 for Mac ran and still does run fine on that machine with Yosemite.
As a result we installed Yosemite on our main machines. At the same time we updated Office for Mac 2011 using the latest update 14.4.7. It was at this point that Office started crashing every time a document was opened.
Solution that worked for us.
1 Using Font Book (comes with your Mac) we removed all duplicate fonts. We selected the automatically remove option.
2 Restart computer.
3 Shut down computer.
4 Restart computer in 'safe boot' to do this:
a) Shut down the computer.
b) Press the power button.
c) Immediately after hearing start-up tone, hold down SHIFT key.
d) Release SHIFT key after Apple logo and progress indicator appears.
e) Once computer has opened, restart the computer without holding down any keys.
5 Hopefully all should be ok now. Your machine might run a little slow for a while as it rebuilds caches etc but all ours were back at full speed after a few minutes.
Best Wishes
Bob -
Lync for Mac Crash upon Startup - EXC_BAD_ACCESS
I am receiving the following error when attempting to launch Lync on my Mac
Stats:
OS X 10.9.1
Lync 2011 14.0.7
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2014-01-23 17:21:02 +0000
Application Name: Microsoft Lync
Application Bundle ID: com.microsoft.Lync
Application Signature: UCCP
Application Version: 14.0.7.131205
Crashed Module Name: libobjc.A.dylib
Crashed Module Version: unknown
Crashed Module Offset: 0x000044a7
Blame Module Name: Microsoft Lync
Blame Module Version: 14.0.7.131205
Blame Module Offset: 0x002cd7ab
Application LCID: 1033
Extra app info: Reg=English Loc=0x0409
Crashed thread: 0
I have tried EVERY idea/suggestion/reply I've been able to track down - without success.
Removed the 'unknown' entry in KeyChain (there was not one, but I checked)
Removed the OC_..... KeyChain entry
Removed the Application entirely (including Log, ByHost, Preferences, etc)
Reinstalled the Application and updates.
Have performed both 'Verify Disk', 'Verify Disk Permissions' and 'Repair Disk Permissions',
All variety of fixes/combinations still result in immediate crash. The Application does not even show up - just straight crashes.
I have Office for Mac installed as well (running fine).
Any help/suggestions are greatly appreciated.Hi,
It seems to be a known issue about Lync 14.0.7 version. You can try to uninstall Lync client with the help of the link below and then install Lync 14.0.6 manually on Mac to have a test:
http://technet.microsoft.com/en-us/library/jj945448%28v=office.14%29.aspx
Here is a similar case may help you:
http://social.technet.microsoft.com/Forums/lync/en-US/1ea7487f-5ded-4713-93c8-1abd594aea74/lync-for-mac-2011-crashing-since-update-to-1407?forum=ocsclients
Best Regards,
Eason Huang
Eason Huang
TechNet Community Support -
Parallel Desktop or Office for Mac?
Hi all,
I work heavily on Microsoft Excel in the office, and have been experiencing all the problems while trying to convert my numbers file to Excel or vice versa. I'm seriously considering of installing an Office for Mac to eliminate such problems. But I got a few questions regarding this issue.
Does the Office for Mac work perfectly in normal Microsoft Windows environment under normal PC? Any issues relating to the conversion so far?
Also I heard from a Mac seller that by using Parallel Desktop I can install all the windows programme that I like. Does this applies to Microsoft version of Office as well? Will it be working fine in my Mac OS? Or still by using Office for Mac would be a better option?
Sorry for the stupid questions that I asked, but I really do need some guidance here. Thanks in advance for replying.jac1230 wrote:
Does the Office for Mac work perfectly in normal Microsoft Windows environment under normal PC? Any issues relating to the conversion so far?
For general use fine, though we have had issues with Excel 2008 conversions to Excel 2003. Is your office using Excel 2003 or 2007 on the Windows side?
We have also had issues with some "features" when opening existing Excel (ie converting) documents with Excel 2008 and some crashes.
Also I heard from a Mac seller that by using Parallel Desktop I can install all the windows programme that I like.
Yes, you will need a copy of Windows.
Windows XP Home
Windows XP Professional
Does this applies to Microsoft version of Office as well?
It will work fine using either Parallels or VMWare.
Will it be working fine in my Mac OS? Or still by using Office for Mac would be a better option?
For "perfect" compatibility then running the Windows version of Office on your Mac is the "best" solution.
From my experience for 99% of the stuff I need to do either iWork or Office 2008 (even Office 2004) I don't have too many issues.
iFelix
I may receive some form of compensation, financial or otherwise, from my recommendation or link. -
Communicator for Mac crashes with Lion
Microsoft Communicator for Mac 13.1.1 crashes when using Lion. Any idea for a workaround or fix?
Hello chrisr1965,
If it's helpful, have a look at http://blog.officeformac.com/office-for-mac-2011-and-mac-os-x-10-7-lion/ - Microsoft's Mac team are working to resolve this known issue with Communicator in the Lion's environment.
Hopefully it won't be too long before it's remedied.
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