Office for Mac question - Excel crashing - EXC_BAD_ACCESS
I am getting this error message when I try to change a tab name in an Excel spreadsheet for Mac. Help please??
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-06-14 16:56:44 +0000
Application Name: Microsoft Excel
Application Bundle ID: com.microsoft.Excel
Application Signature: XCEL
Application Version: 12.3.6.130206
Crashed Module Name: Microsoft Excel
Crashed Module Version: 12.3.6.130206
Crashed Module Offset: 0x0023a1df
Blame Module Name: Microsoft Excel
Blame Module Version: 12.3.6.130206
Blame Module Offset: 0x0023a1df
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0 crashed:
# 1 0x0023b1df in __mh_execute_header + 0x0023A1DF (Microsoft Excel + 0x0023a1df)
# 2 0x001b0f05 in __mh_execute_header + 0x001AFF05 (Microsoft Excel + 0x001aff05)
# 3 0x0084f1fc in __mh_execute_header + 0x0084E1FC (Microsoft Excel + 0x0084e1fc)
# 4 0x001883e1 in __mh_execute_header + 0x001873E1 (Microsoft Excel + 0x001873e1)
# 5 0x00a3ee39 in __mh_execute_header + 0x00A3DE39 (Microsoft Excel + 0x00a3de39)
# 6 0x00a3ed5e in __mh_execute_header + 0x00A3DD5E (Microsoft Excel + 0x00a3dd5e)
# 7 0x0157d6be in _McpEnableTimers + 0x000000B8 (MicrosoftComponentPlugin + 0x000ac6be)
# 8 0x90dca5cf in _IdleTimerVector + 0x00000041 (HIToolbox + 0x0019b5cf)
# 9 0x94f4f2a6 in ___CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 0x00000016 (CoreFoundation + 0x0005d2a6)
# 10 0x94f4ec37 in ___CFRunLoopDoTimer + 0x000002E7 (CoreFoundation + 0x0005cc37)
# 11 0x94f2dcd0 in ___CFRunLoopRun + 0x00000760 (CoreFoundation + 0x0003bcd0)
# 12 0x94f2d1dc in _CFRunLoopRunSpecific + 0x0000014C (CoreFoundation + 0x0003b1dc)
# 13 0x94f2d088 in _CFRunLoopRunInMode + 0x00000078 (CoreFoundation + 0x0003b088)
# 14 0x90c31723 in _RunCurrentEventLoopInMode + 0x0000013E (HIToolbox + 0x00002723)
# 15 0x90c38a8b in _ReceiveNextEventCommon + 0x0000017D (HIToolbox + 0x00009a8b)
# 16 0x90dceaf0 in _ReceiveNextEventInMode + 0x00000043 (HIToolbox + 0x0019faf0)
# 17 0x90dceb88 in _ReceiveNextEvent + 0x00000048 (HIToolbox + 0x0019fb88)
# 18 0x015be358 in _McpRunApplicationEventLoop + 0x0000006A (MicrosoftComponentPlugin + 0x000ed358)
# 19 0x00a2e8ae in __mh_execute_header + 0x00A2D8AE (Microsoft Excel + 0x00a2d8ae)
# 20 0x00a2ee37 in __mh_execute_header + 0x00A2DE37 (Microsoft Excel + 0x00a2de37)
# 21 0x00886d2b in __mh_execute_header + 0x00885D2B (Microsoft Excel + 0x00885d2b)
# 22 0x0000236e in __mh_execute_header + 0x0000136E (Microsoft Excel + 0x0000136e)
# 23 0x00002295 in __mh_execute_header + 0x00001295 (Microsoft Excel + 0x00001295)
X86 Thread State:
eax: 0x00000000 ebx: 0x00000000 ecx: 0x00000000 edx:0x00000040
edi: 0xbfffe954 esi: 0xbfffe994 ebp: 0xbfffa8b8 esp:0xbfffa810
ss: 0x00000023 eip: 0x0023b1df cs: 0x0000001b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00010282
Thread 1:
# 1 0x9637c90a in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x0001990a)
# 2 0x99c9e85f in __dispatch_mgr_wakeup + 0x00000000 (libdispatch.dylib + 0x0000185f)
X86 Thread State:
eax: 0x0000016b ebx: 0xacdecc00 ecx: 0xb00805dc edx:0x9637c90a
edi: 0xb0080720 esi: 0x99c9fa58 ebp: 0xb0080738 esp:0xb00805dc
ss: 0x00000023 eip: 0x9637c90a cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x9637c02e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x94d006fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0103000 ecx: 0xb0102f9c edx:0x9637c02e
edi: 0x04975a80 esi: 0x94cfe9d8 ebp: 0xb0102fc8 esp:0xb0102f9c
ss: 0x00000023 eip: 0x9637c02e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x9637c02e in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x0001902e)
# 2 0x94d006fe in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x000606fe)
X86 Thread State:
eax: 0x00100170 ebx: 0xb0185000 ecx: 0xb0184f9c edx:0x9637c02e
edi: 0x04975a80 esi: 0x94cfe9d8 ebp: 0xb0184fc8 esp:0xb0184f9c
ss: 0x00000023 eip: 0x9637c02e cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x96379d36 in _mach_wait_until + 0x0000000A (libsystem_kernel.dylib + 0x00016d36)
# 2 0x94ca8f10 in _sleep + 0x0000003F (libsystem_c.dylib + 0x00008f10)
# 3 0x02186d7d in _MerpCreateSession + 0x00000B07 (merp + 0x00002d7d)
# 4 0x021863e5 in _MerpCreateSession + 0x0000016F (merp + 0x000023e5)
# 5 0x0218646c in _MerpCreateSession + 0x000001F6 (merp + 0x0000246c)
# 6 0x02186f25 in _MerpCreateSession + 0x00000CAF (merp + 0x00002f25)
# 7 0x94cfced9 in __pthread_start + 0x0000014F (libsystem_c.dylib + 0x0005ced9)
# 8 0x94d006de in _thread_start + 0x00000022 (libsystem_c.dylib + 0x000606de)
X86 Thread State:
eax: 0xffffffa6 ebx: 0x02186955 ecx: 0xb0206a9c edx:0x96379d36
edi: 0x34bc2481 esi: 0x00000fcf ebp: 0xb0206ae8 esp:0xb0206a9c
ss: 0x00000023 eip: 0x96379d36 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000206
Loaded modules:
0: Microsoft Excel (12.3.6.130206 Reg=en Loc=0x0409: /Applications/Microsoft Office 2008/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
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14: libcrypto.0.9.7.dylib: /usr/lib/libcrypto.0.9.7.dylib
15: OpenTransport: /System/Library/PrivateFrameworks/OpenTransport.framework/OpenTransport
16: Menu Extra Enabler (1.0.3 Reg=English Loc=0x0000: /Library/InputManagers/Menu Extra Enabler/Menu Extra Enabler.bundle/Contents/MacOS/Menu Extra Enabler
17: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
18: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
19: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
20: MSXML: /Applications/Microsoft Office 2008/Office/MSXML.framework/MSXML
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22: EntourageLegacy: /Applications/Microsoft Office 2008/Office/EntourageLegacy.framework/EntourageLegacy
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24: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
25: libkeymgr.dylib: /usr/lib/system/libkeymgr.dylib
26: OpenScripting: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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30: libCoreVMClient.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
31: libcompiler_rt.dylib: /usr/lib/system/libcompiler_rt.dylib
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34: libGLImage.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
35: libvDSP.dylib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
36: HIToolbox: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
37: Carbon (153 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
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40: libDiagnosticMessagesClient.dylib: /usr/lib/libDiagnosticMessagesClient.dylib
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58: libJP2.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
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61: libxslt.1.dylib: /usr/lib/libxslt.1.dylib
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84: libresolv.9.dylib: /usr/lib/libresolv.9.dylib
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90: libsystem_c.dylib: /usr/lib/system/libsystem_c.dylib
91: libkxld.dylib: /usr/lib/system/libkxld.dylib
92: libsystem_sandbox.dylib: /usr/lib/system/libsystem_sandbox.dylib
93: CoreFoundation (635.21 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
94: libbz2.1.0.dylib: /usr/lib/libbz2.1.0.dylib
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103: libdnsinfo.dylib: /usr/lib/system/libdnsinfo.dylib
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133: NetAuth (3.0 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
134: CarbonSound (3.9.4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
135: libquarantine.dylib: /usr/lib/system/libquarantine.dylib
136: DebugSymbols (87 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
137: DiskArbitration (2.4.1 Reg=English Loc=0x0000: /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
138: libRadiance.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
139: Ink (110 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
140: AppKit (1138.47 Reg=English Loc=0x0000: /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
141: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
142: CoreSymbolication (73.2 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
143: libbsm.0.dylib: /usr/lib/libbsm.0.dylib
144: Foundation (833.25 Reg=en_US Loc=0x0000: /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
145: libcups.2.dylib: /usr/lib/libcups.2.dylib
146: libxml2.2.dylib: /usr/lib/libxml2.2.dylib
147: libJPEG.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
148: HTMLRendering (1.1.4 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
149: libGIF.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
150: OSServices (478.46 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
151: ApplicationServices (41 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
152: ImageCapture (7.0.1 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
153: libLAPACK.dylib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
154: QuartzCore (270.4 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
155: PrintCore (366.3 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
156: libdispatch.dylib: /usr/lib/system/libdispatch.dylib
157: libsystem_notify.dylib: /usr/lib/system/libsystem_notify.dylib
158: CarbonCore (960.24 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
159: libcommonCrypto.dylib: /usr/lib/system/libcommonCrypto.dylib
160: IOKit: /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
161: QuickTime (2330 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
162: libsystem_dnssd.dylib: /usr/lib/system/libsystem_dnssd.dylib
163: vecLib (vecLib 3.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
164: libcrypto.0.9.8.dylib: /usr/lib/libcrypto.0.9.8.dylib
165: libauto.dylib: /usr/lib/libauto.dylib
166: Accelerate (Accelerate 1.7 Reg=English Loc=0x0000: /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
167: RawCamera (615 Reg=English Loc=0x0000: /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
168: SearchKit (1.4.0 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
169: libGFXShared.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
170: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
171: libsystem_info.dylib: /usr/lib/system/libsystem_info.dylib
172: libCRFSuite.dylib: /usr/lib/libCRFSuite.dylib
173: libz.1.dylib: /usr/lib/libz.1.dylib
174: libPng.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
175: libGLU.dylib: /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
176: liblaunch.dylib: /usr/lib/system/liblaunch.dylib
177: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
178: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
179: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
180: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.7.4 (Build 11E53)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 4096 MB
gestaltSystemVersion err = 0, result = 0x1074
Screen: 1280 x 800, depth = 32, ltbr = 0, 0, 800, 1280
Microsoft Application Information:
Error Reporting UUID: 821BD91B-59C1-4EA6-8DBD-94EE507A2741
Time from launch: 0 hours, 0 minutes, 11 seconds
Total errors on this client: 34
Actually answered my own question on this one ...there was a link to another workbook inside this one. The linked workbook had been moved or deleted...thus confusing Excel and throwing this error. So there ya go...
Similar Messages
-
Office for MAC chrashes on Startup EXC_BAD_ACCESS
Office (Word, Powerpoint, Excel) 2011 for MAC chrashes on startup
Hi,
I am running Mountain Lion on a MacBook Pro Early 2011. I had the latest version of Office for Mac installed when it chrased.
I really need some help to solve this problem. Suddenly, my office for MAC chrashes on startup. It applies to all office programs (Word, PowerPoint and Excel). When I try to start either up, Microsoft Error Reporting immediately shows up.
It is definitely worth mentioning that I also fiddled with the Microsoft User Data folder, which to my much annoyance places itself in the "Documents" folder on the mac and REFUSES to go away. Then I placed it in the library preference folder and it hasn't returned since, but the problem might or might not be related to that... Who knows. I think I did a lot of damage when moving that folder around. And I really think it is related to the problem.
I have earlier, leading up to this, experienced problems in connection to a file/document or something called "Normal"(??)
About two months ago. I removed Office for Mac and did a clean install. However the problem returned after about 6 weeks.
This is the report, I get. I need some help to understand what is wrong here and what I can do to solve it.
Thank you very much
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2012-08-09 20:33:30 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.2.3.120616
Crashed Module Name: Microsoft Word
Crashed Module Version: 14.2.3.120616
Crashed Module Offset: 0x00005207
Blame Module Name: Microsoft Word
Blame Module Version: 14.2.3.120616
Blame Module Offset: 0x00005207
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0I too am having similar issues. I had Microsoft Office 2011 for Mac on auto update. The 2nd to last update (the latest update was ironically and error reporting update for Mac!) is what caused the problem as everything was working find until then.
Work, Excel and Power Point will load to about 44% and then crash. It appears to have also affected Microsoft Silverlight as Netflix will not play content on my computer anymore and says there is a DRM error (Digital Rights Management).
Here is there error log I get:
Microsoft Error Reporting log version: 2.0
Error Signature:
Exception: EXC_BAD_ACCESS
Date/Time: 2013-05-13 05:34:01 +0000
Application Name: Microsoft Word
Application Bundle ID: com.microsoft.Word
Application Signature: MSWD
Application Version: 14.3.4.130416
Crashed Module Name: unknown
Crashed Module Version: unknown
Crashed Module Offset: unknown
Blame Module Name: unknown
Blame Module Version: unknown
Blame Module Offset: unknown
Application LCID: 1033
Extra app info: Reg=en Loc=0x0409
Crashed thread: 0
Thread 0:
# 1 0x0a080b06 in ___read_nocancel + 0x0000000A (libsystem_kernel.dylib + 0x00014b06)
# 2 0x09fa062a in __sread + 0x00000023 (libsystem_c.dylib + 0x0007e62a)
# 3 0x09f9ff0f in ___srefill1 + 0x00000022 (libsystem_c.dylib + 0x0007df0f)
# 4 0x09f9c1e9 in _fgets + 0x000000CB (libsystem_c.dylib + 0x0007a1e9)
# 5 0x02386adc in _McpPushFontUser + 0x0000152A (MicrosoftComponentPlugin + 0x000dcadc)
# 6 0x02386cd9 in _McpPushFontUser + 0x00001727 (MicrosoftComponentPlugin + 0x000dccd9)
# 7 0x02301280 in _McpSetCursor + 0x00003311 (MicrosoftComponentPlugin + 0x00057280)
# 8 0x022fcd68 in _McpRunFontMenuIdleTasks + 0x00000A6F (MicrosoftComponentPlugin + 0x00052d68)
# 9 0x022fc347 in _McpRunFontMenuIdleTasks + 0x0000004E (MicrosoftComponentPlugin + 0x00052347)
# 10 0x022e28b1 in _McpFontIndexFromTokenString + 0x00001AB4 (MicrosoftComponentPlugin + 0x000388b1)
# 11 0x022cdfae in _McpStartupFontMenu + 0x000000CA (MicrosoftComponentPlugin + 0x00023fae)
# 12 0x000bb6de in __mh_execute_header + 0x000286DE (Microsoft Word + 0x000286de)
# 13 0x00095dd5 in __mh_execute_header + 0x00002DD5 (Microsoft Word + 0x00002dd5)
# 14 0x050b0c85 in __WlmMain + 0x00000061 (WLMKernel + 0x00004c85)
# 15 0x000954f5 in __mh_execute_header + 0x000024F5 (Microsoft Word + 0x000024f5)
# 16 0x000954a6 in __mh_execute_header + 0x000024A6 (Microsoft Word + 0x000024a6)
X86 Thread State:
eax: 0x000c018c ebx: 0x00000000 ecx: 0xbff69d2c edx:0x0a080b06
edi: 0x09feadb8 esi: 0x09feadb8 ebp: 0xbff69d48 esp:0xbff69d2c
ss: 0x00000023 eip: 0x0a080b06 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000000 gs: 0x0000000f eflags:0x00000286
Thread 1:
# 1 0x0a0819ae in _kevent + 0x0000000A (libsystem_kernel.dylib + 0x000159ae)
# 2 0x09ec07a9 in __dispatch_mach_notify_source_init + 0x00000000 (libdispatch.dylib + 0x000047a9)
X86 Thread State:
eax: 0x0000016b ebx: 0xb0080700 ecx: 0xb00805ac edx:0x0a0819ae
edi: 0x00000000 esi: 0x09ec08a1 ebp: 0xb0080718 esp:0xb00805ac
ss: 0x00000023 eip: 0x0a0819ae cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 2:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0102f6c edx:0x0a0810ee
edi: 0xb0103000 esi: 0xb0103000 ebp: 0xb0102f88 esp:0xb0102f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 3:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0184f6c edx:0x0a0810ee
edi: 0xb0185000 esi: 0xb0185000 ebp: 0xb0184f88 esp:0xb0184f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 4:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0206f6c edx:0x0a0810ee
edi: 0xb0207000 esi: 0xb0207000 ebp: 0xb0206f88 esp:0xb0206f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 5:
# 1 0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x09fc2883 in _sleep$UNIX2003 + 0x00000042 (libsystem_c.dylib + 0x000a0883)
# 3 0x02ae7ce2 in _MerpCreateSession + 0x00000B3F (merp + 0x00002ce2)
# 4 0x02ae73ae in _MerpCreateSession + 0x0000020B (merp + 0x000023ae)
# 5 0x02ae7339 in _MerpCreateSession + 0x00000196 (merp + 0x00002339)
# 6 0x02ae88d6 in _MerpCreateSession + 0x00001733 (merp + 0x000038d6)
# 7 0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 8 0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
X86 Thread State:
eax: 0x0000014e ebx: 0xb0288ae8 ecx: 0xb0288a7c edx:0x0a080c72
edi: 0x09fc29a6 esi: 0xb0288ae0 ebp: 0xb0288ac8 esp:0xb0288a7c
ss: 0x00000023 eip: 0x0a080c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000246
Thread 6:
# 1 0x0a080c72 in ___semwait_signal + 0x0000000A (libsystem_kernel.dylib + 0x00014c72)
# 2 0x06d73cb5 in +[NSThread sleepForTimeInterval:] + 0x00000097 (Foundation + 0x0009fcb5)
# 3 0x022b64d8 in _RegisterWindowForMouseMoveEvents + 0x000003F3 (MicrosoftComponentPlugin + 0x0000c4d8)
# 4 0x06d727c8 in -[NSThread main] + 0x0000002D (Foundation + 0x0009e7c8)
# 5 0x06d7274b in ___NSThread__main__ + 0x00000574 (Foundation + 0x0009e74b)
# 6 0x09f385b7 in __pthread_start + 0x00000158 (libsystem_c.dylib + 0x000165b7)
# 7 0x09f22d4e in _thread_start + 0x00000022 (libsystem_c.dylib + 0x00000d4e)
X86 Thread State:
eax: 0x0000014e ebx: 0xb030a500 ecx: 0xb030a46c edx:0x0a080c72
edi: 0x09fc29a6 esi: 0x00000000 ebp: 0xb030a4b8 esp:0xb030a46c
ss: 0x00000023 eip: 0x0a080c72 cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 7:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb040ef6c edx:0x0a0810ee
edi: 0xb040f000 esi: 0xb040f000 ebp: 0xb040ef88 esp:0xb040ef6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Thread 8:
# 1 0x0a0810ee in ___workq_kernreturn + 0x0000000A (libsystem_kernel.dylib + 0x000150ee)
# 2 0x09f3ae79 in __pthread_wqthread + 0x000001C0 (libsystem_c.dylib + 0x00018e79)
# 3 0x09f22d2a in _start_wqthread + 0x0000001E (libsystem_c.dylib + 0x00000d2a)
X86 Thread State:
eax: 0x00100170 ebx: 0x09f3acc7 ecx: 0xb0490f6c edx:0x0a0810ee
edi: 0xb0491000 esi: 0xb0491000 ebp: 0xb0490f88 esp:0xb0490f6c
ss: 0x00000023 eip: 0x0a0810ee cs: 0x0000000b ds:0x00000023
es: 0x00000023 fs: 0x00000023 gs: 0x0000000f eflags:0x00000282
Loaded modules:
0: Microsoft Word (14.3.4.130416 Reg=en Loc=0x0409: /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
1: mbukernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbukernel.framework/Versions/14/mbukernel
2: MicrosoftSetupUI (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
3: MicrosoftComponentPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPl ugin
4: Netlib (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Netlib.framework/Versions/14/Netlib
5: MicrosoftOLE (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
6: MicrosoftOLEAutomation (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
7: Carbon (155 Reg=English Loc=0x0000: /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
8: QuickTime (2599.24 Reg=English Loc=0x0000: /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
9: merp (2.2.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/merp.framework/Versions/14/merp
10: MSXML (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MSXML.framework/Versions/14/MSXML
11: MicrosoftOffice (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
12: OfficeArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/OfficeArt.framework/Versions/14/OfficeArt
13: MicrosoftOleo (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
14: MicrosoftMathFont (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
15: MicrosoftChartPlugin (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
16: MicrosoftPTLS (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
17: MsgrLibClient (8.0.0.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MsgrLibClient.framework/Versions/14/MsgrLibClient
18: Cocoa (19 Reg=English Loc=0x0000: /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
19: MBURibbon (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MBURibbon.framework/Versions/14/MBURibbon
20: MViewLib (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MViewLib.framework/Versions/14/MViewLib
21: WLMUser (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMUser.framework/Versions/14/WLMUser
22: WLMGraphicsDevice (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
23: WLMKernel (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/WLMKernel.framework/Versions/14/WLMKernel
24: Gfx (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Gfx.framework/Versions/14/Gfx
25: SmartArt (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/SmartArt.framework/Versions/14/SmartArt
26: MicrosoftCloudServices (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
27: mbustrings (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbustrings.framework/Versions/14/mbustrings
28: mbulocale (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbulocale.framework/Versions/14/mbulocale
29: wlmstrings (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/wlmstrings.framework/Versions/14/wlmstrings
30: CocoaUI (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/CocoaUI.framework/Versions/14/CocoaUI
31: MicrosoftOfficeDRM (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
32: ThreadPool (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/ThreadPool.framework/Versions/14/ThreadPool
33: QuartzCore (304.2 Reg=English Loc=0x0000: /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
34: MicrosoftMenuLibrary (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
35: StdUrlMoniker (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
36: Uniscribe (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Uniscribe.framework/Versions/14/Uniscribe
37: mbuinstrument (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/mbuinstrument.framework/Versions/14/mbuinstrument
38: Quartz (1.5 Reg=English Loc=0x0000: /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
39: libstdc++.6.dylib: /usr/lib/libstdc++.6.dylib
40: libSystem.B.dylib: /usr/lib/libSystem.B.dylib
41: libobjc.A.dylib: /usr/lib/libobjc.A.dylib
42: CoreServices (57 Reg=English Loc=0x0000: /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
43: CoreFoundation (744.18 Reg=en_US Loc=0x0000: /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
44: ApplicationServices (45 Reg=English Loc=0x0000: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
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241: MicrosoftCSI (14.3.4.130416 Reg=en Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftCSI.framework/Versions/14/MicrosoftCSI
242: MetEx (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MetEx.framework/Versions/14/MetEx
243: MicrosoftFBA (14.3.4.130416 Reg=(null) Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFBA.framework/Versions/14/MicrosoftFBA
244: XPG (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/XPG.framework/Versions/14/XPG
245: MicrosoftFS (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftFS.framework/Versions/14/MicrosoftFS
246: MicrosoftWlmFile (14.3.4.130416 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWlmFile.framework/Versions/14/MicrosoftWlmFile
247: MicrosoftWebServices (14.3.4.130416 Reg=en-US Loc=0x0000: /Applications/Microsoft Office 2011/Office/MicrosoftWebServices.framework/Versions/14/MicrosoftWebServices
248: Oimg (14.3.4.130416 Reg=English Loc=0x0000: /Applications/Microsoft Office 2011/Office/Oimg.framework/Versions/14/Oimg
249: Librarian (1 Reg=English Loc=0x0000: /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
250: CoreServicesInternal: /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
251: libCSync.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
252: libCGXType.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
253: ATSHI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/ATSHI.dylib
254: libTraditionalChineseConverter.dylib: /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
255: libRIP.A.dylib: /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
256: libTrueTypeScaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libTrueTypeScaler.dylib
257: libType1Scaler.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libType1Scaler.dylib
258: libFontRegistryUI.dylib: /System/Library/Frameworks/ApplicationServices.framework/Frameworks/ATS.framewo rk/Resources/libFontRegistryUI.dylib
259: libSimplifiedChineseConverter.dylib: /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
260: libCyrillicConverter.dylib: /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
261: libJapaneseConverter.dylib: /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
262: libKoreanConverter.dylib: /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
263: libLatin2Converter.dylib: /System/Library/CoreServices/Encodings/libLatin2Converter.dylib
Operating System Information
Operating System: Mac OS X 10.8.3 (Build 12D78)
CPU: Intel Core Duo, Number: 4, Speed: 2147 MHz
gestaltPhysicalRAMSizeInMegabytes err = 0, result = 8192 MB
gestaltSystemVersion err = 0, result = 0x1083
Screen: 2560 x 1440, depth = 32, ltbr = 0, 0, 1440, 2560
Microsoft Application Information:
Error Reporting UUID: ED504BC3-7C57-4B20-A296-F8A887C9AE7C
Time from launch: 0 hours, 0 minutes, 2 seconds
Total errors on this client: 39
Please help. I've tired virtually every single blog fix and done several clean installs of the program with no luck and trying to get Microsoft to respond, let alone help, is impossible!!! -
Microsoft Office for Mac questions
Hi,
I've just bought Microsoft Office for Mac (student teacher version) for my new 20" iMac. I seem to remember reading somewhere that I need to uninstall the test version that comes with the iMac before installing the "real" software.
Is this true, & if so, how do I do it?
Does it install fairly easily or is it problematical?
Will it be available to the 4 user a/c's we have set up (i.e. not just the main a/c) or do I have to do anything to achieve this?
Thanks.In the MS Office folder is a folder named Addtional Tools. Inside that folder is the uninstaller. You must uninstall the Trial version (if you have installed it) before installing the normal version of Office. If you have never installed the Trial version then simply drag the entire Trial folder to the Trash and delete it. Then install your normal version of Office.
Any application installed in the Applications folder is available to any user unless specifically restricted in the account.
Why reward points?(Quoted from Discussions Terms of Use.)
The reward system helps to increase community participation. When a community member gives you (or another member) a reward for providing helpful advice or a solution to their question, your accumulated points will increase your status level within the community.
Members may reward you with 5 points if they deem that your reply is helpful and 10 points if you post a solution to their issue. Likewise, when you mark a reply as Helpful or Solved in your own created topic, you will be awarding the respondent with the same point values. -
Office for MAC 2011 Excel opening 17 workbooks upon open of program
Hello all,
My client is having an unusual error. When he opens Excel, or opens a workbook (.xlsx) all the workbooks on the computer open. When I counted, there were 17. We would like this to not occur, and to have only the program, or one workbook
that was meant to open come up.
Any information you need from me, please ask. I am not sure what to provide. He is using a MAC, with Office 2011 for MAC.
I will google this, and see if there is any information. Thank you all for your help.Preventing Microsoft Office to open recent documents at startup in Mac OS, Please see:
http://www.frenchguys.com/wordpress/preventing-microsoft-office-open-documents-startup-mac-os-lion/
It seems that the solution works for most people.
In a terminal, enter the following:
defaults write com.microsoft.Excel NSQuitAlwaysKeepsWindows -bool false -
After installing Yosemite, all office for mac 2011 apps crash after opening
Using 2013 MBP, installed Yosemite Friday and when opening Word, Excel, Powerpoint, & Outlook, they open for 5 seconds and then error out and crash. Any ideas? Thanks
Completely uninstall Office. Reinstall it from scratch using the original media. If you don't have the uninstaller then follow these procedures for getting it all removed:
Uninstalling Software: The Basics
Most OS X applications are completely self-contained "packages" that can be uninstalled by simply dragging the application to the Trash. Applications may create preference files that are stored in the /Home/Library/Preferences/ folder. Although they do nothing once you delete the associated application, they do take up some disk space. If you want you can look for them in the above location and delete them, too.
Some applications may install an uninstaller program that can be used to remove the application. In some cases the uninstaller may be part of the application's installer, and is invoked by clicking on a Customize button that will appear during the install process.
Some applications may install components in the /Home/Library/Applications Support/ folder. You can also check there to see if the application has created a folder. You can also delete the folder that's in the Applications Support folder. Again, they don't do anything but take up disk space once the application is trashed.
Some applications may install a startupitem or a Log In item. Startupitems are usually installed in the /Library/StartupItems/ folder and less often in the /Home/Library/StartupItems/ folder. Log In Items are set in the Accounts preferences. Open System Preferences, click on the Accounts icon, then click on the LogIn Items tab. Locate the item in the list for the application you want to remove and click on the "-" button to delete it from the list.
Some software use startup daemons or agents that are a new feature of the OS. Look for them in /Library/LaunchAgents/ and /Library/LaunchDaemons/ or in /Home/Library/LaunchAgents/.
If an application installs any other files the best way to track them down is to do a Finder search using the application name or the developer name as the search term. Unfortunately Spotlight will not look in certain folders by default. You can modify Spotlight's behavior or use a third-party search utility, EasyFind, instead.
Some applications install a receipt in the /Library/Receipts/ folder. Usually with the same name as the program or the developer. The item generally has a ".pkg" extension. Be sure you also delete this item as some programs use it to determine if it's already installed.
There are many utilities that can uninstall applications. Here is a selection:
1. AppZapper
2. AppDelete
3. Automaton
4. Hazel
5. AppCleaner
6. CleanApp
7. iTrash
8. Amnesia
9. Uninstaller
10. Spring Cleaning
For more information visit The XLab FAQs and read the FAQ on removing software. -
Actually it's a Microsoft Office for Mac question
I couldn't find anywhere on the board that covers office, so I thought I'd give this room a shot. When I open up a "blank" word document it's not blank...it comes up as the same document I first ever saved, so each time I have to erase it, and set up my own blank document...the annoying part is that the first file I saved has different text boxes then a normal document so I have to mess around with formatting of the paper each time. If you know a discussion forum that discusses office that would also help if you don't know the answer.
ThanksDino,
You would have to look on Microsoft's site, not Apple's, to find a forum to cover Microsoft products. Click here to get to Microsoft's forums.
-Dennis -
Office for Mac 2011 "Excell 2011" Problem with Ex "$A12 and $A$12"
Dear community ,
Normally we are using the function F4 to change the cells into relatifs or not.
Is there somebnody who knows how to do it in "Mountain Lion".
ThXPost on the Microsoft Mac forums as its their software you're having trouble with
http://answers.microsoft.com/en-us/mac -
HT1338 Office for Mac 2011 won't work with with System 10.8.4
My Office for Mac 2011 (Excel) won't work on my Power Book with System 10.8.4
Tried to redownload the software and restart - still won't work.
Need helphttp://www.microsoft.com/mac/downloads?pid=Mactopia_Office2011&fid=877700ED-3D03 -4D46-A77B-5063D8F7D2E3#viewer
-
Microsoft Office for Mac open recent File menu option causing AFP to crash
Hi all,
We have an Xserve running Mac OS X Server Leopard 10.5.8. The Xserve hosts three file shares for about 60 users. Our network is 99% Mac based running mostly 10.5.8 with a few 10.6.x. We have historically over the past several years had the AFP service become unreliable and crash frequently. Late last week the AFP service crashes constantly. The quick solution to getting it up and running is to delete the AFP.conf file in /etc.
We have troubleshot one cause of AFP crashing to the Open Recent... File menu option in Microsoft Office for Mac applications. That is, through some amount (haven't been able to narrow it down to how much) of opening documents on the share via the Open Recent menu the AFP service will crash.
Here's what's happening in the AppleFileServer .crash file:
Process: AppleFileServer [26065]
Path: /usr/sbin/AppleFileServer
Identifier: AppleFileServer
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]
Date/Time: 2010-04-12 13:25:54.666 -0700
OS Version: Mac OS X Server 10.5.8 (9L34)
Report Version: 6
Anonymous UUID: 273147DD-D725-4DAB-B403-95391FF85FE1
Exception Type: EXCBADACCESS (SIGBUS)
Exception Codes: KERNPROTECTIONFAILURE at 0x0000000000000015
Crashed Thread: XX
******** blah *********
Thread XX Crashed:
0 AppleFileServer 0x0004bc15 operator+(OSException&) + 103513
1 AppleFileServer 0x00064988 operator+(OSException&) + 205260
2 AppleFileServer 0x0006da4e operator+(OSException&) + 242322
3 AppleFileServer 0x000711f3 operator+(OSException&) + 256567
4 AppleFileServer 0x00071446 operator+(OSException&) + 257162
5 AppleFileServer 0x00076686 operator+(OSException&) + 278218
6 AppleFileServer 0x000790d7 operator+(OSException&) + 289051
7 AppleFileServer 0x0004560c operator+(OSException&) + 77392
8 AppleFileServer 0x00044269 operator+(OSException&) + 72365
9 AppleFileServer 0x00044343 operator+(OSException&) + 72583
10 libSystem.B.dylib 0x9587c155 pthreadstart + 321
11 libSystem.B.dylib 0x9587c012 thread_start + 34
This is followed by a lot of these entries in AppleFileService.log file:
IP xx.xx.xx.xx - - [12/Apr/2010:13:25:54 -0800] "Login username" 0 0 0
IP xx.xx.xx.xx - - [12/Apr/2010:13:25:54 -0800] "No matching key: username" 1271103954 1271103943 1
** - - [12/Apr/2010:13:26:15 -0800] "Mounted Volume VOLUME1" 0 0 0
** - - [12/Apr/2010:13:26:15 -0800] "Mounted Volume VOLUME2" 1 0 0
** - - [12/Apr/2010:13:26:15 -0800] "DiskArbStart -" 0 0 0
Our solution is to have all our users turn off the open recent option in Word, Excel, and PowerPoint. Not an ideal solution but it may get the AFP service running "good enough."
Has anyone had an experience like this before or can anyone duplicate the AFP service crashing when trying to open documents on a share via the open recent menu? Any other ideas?
ThanksUpdate.
I have been able to consistently reproduce a problem where the AFP service will crash if a file that a user has an alias to is moved to a folder and the user is denied access to .
1. On your Mac create an alias to a file or folder, that you have access to, that is stored on a share served via AFP. The alias can be in the Places section of a Finder window, on the Desktop, or anywhere an alias can be created. Lets call what the alias points to the target.
2. Move the target to a folder on the AFP share and deny the user or group Read & Write access to that folder.
3. Try accessing the target via the alias created in step 1.
The AFP service should crash.
Can anyone reproduce this crash scenario too? -
Excel - microsoft office for Mac 2008
Can someone tell me how to delete empty text boxes from an excel spreadsheet (microsoft office for mac 2008). I must be overlooking something. Thank you for your reply.
Hmmmm...I'm guessing somebody else has run into this...is there a better place for me to post my question in the forum? Or does everybody in the forum see the question regardless of the catagory it is posted under? I wasn't sure which catagory it should go under.
-
After latest Apple software update (3/24/12), Office for Mac crashes when trying to open Excel or Word.
Which eact version (year) of Office for Mac are you using? And are you really using OSX 10.5.1 as your profile says?
Hope this helps -
After upgrade to 10.9.1 office for mac 2011 will not open most excel files.
After upgrade to 10.9.1 office for mac will not open most excel files. The files will open in open office. I have tried re-saving as excel file, no joy.
I have repaired permissions, no joy.
below are the results of EtreCheck scan.
Hardware Information:
MacBook Pro (13-inch, Early 2011)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2 cores
8 GB RAM
Video Information:
Intel HD Graphics 3000 - VRAM: 512 MB
System Software:
OS X 10.9.1 (13B42) - Uptime: 5 days 3:45:14
Disk Information:
Hitachi HTS545032B9A302 disk0 : (320.07 GB)
EFI (disk0s1) <not mounted>: 209.7 MB
Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)
Recovery HD (disk0s3) <not mounted>: 650 MB
OPTIARC DVD RW AD-5970H
USB Information:
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Computer, Inc. IR Receiver
FireWire Information:
Thunderbolt Information:
Apple Inc. thunderbolt_bus
Kernel Extensions:
org.virtualbox.kext.VBoxDrv (4.1.2)
org.virtualbox.kext.VBoxUSB (4.1.2)
com.logmein.driver.LogMeInSoundDriver (1.0.3 - SDK 10.5)
Startup Items:
VirtualBox: Path: /Library/StartupItems/VirtualBox
Launch Daemons:
[System] com.adobe.fpsaud.plist 3rd-Party support link
[System] com.logmein.logmeinblanker.plist 3rd-Party support link
[System] com.logmein.logmeinserver.plist 3rd-Party support link
[System] com.logmein.raupdate.plist 3rd-Party support link
[System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
[System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
[System] com.sharpcast.xfsmond.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
[System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
[System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
Launch Agents:
[System] com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
[System] com.logmein.logmeingui.plist 3rd-Party support link
[System] com.logmein.logmeinguiagent.plist 3rd-Party support link
[System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
[System] com.oracle.java.Java-Updater.plist 3rd-Party support link
[System] com.teamviewer.teamviewer.plist 3rd-Party support link
[System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
[System] org.macosforge.xquartz.startx.plist 3rd-Party support link
User Launch Agents:
[not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper
[not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
[not loaded] com.google.keystone.agent.plist 3rd-Party support link
[not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
[not loaded] com.spotify.webhelper.plist 3rd-Party support link
[not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
[not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
User Login Items:
iTunesHelper
GrowlHelperApp
Alarm Clock
Canon IJ Network Scanner Selector2
Microsoft Database Daemon
SugarSync Manager
Neat
LogMeIn
Dropbox
Spotify
Spotify
AdobeResourceSynchronizer
Internet Plug-ins:
LogMeInSafari64: Version: 1.0.730 3rd-Party support link
OVSHelper: Version: 1.0 3rd-Party support link
Default Browser: Version: 537 - SDK 10.9
Flip4Mac WMV Plugin: Version: 3.0.0.126 - SDK 10.8 3rd-Party support link
AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
DivXBrowserPlugin: Version: 2.1 3rd-Party support link
LogMeIn: Version: 1.0.730 3rd-Party support link
Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
iPhotoPhotocast: Version: 7.0 - SDK 10.8
LogMeInSafari32: Version: 1.0.730 3rd-Party support link
QuickTime Plugin: Version: 7.7.3
AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link
Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
EPPEX Plugin: Version: 3.0.0.0 3rd-Party support link
WidevineMediaTransformer: Version: (null) 3rd-Party support link
JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
Safari Extensions:
DivX Plus Web Player HTML5 <video>: Version: 2.1.0.900
Open in Internet Explorer: Version: 1.0
ClickToPlugin: Version: 2.5.3
DivX HiQ: Version: 2.1.0.900
Audio Plug-ins:
BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
AirPlay: Version: 1.9 - SDK 10.9
AppleAVBAudio: Version: 2.0.0 - SDK 10.9
iSightAudio: Version: 7.7.3 - SDK 10.9
iTunes Plug-ins:
Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
User Internet Plug-ins:
Move-Media-Player: Version: npmnqmp 071705000010 3rd-Party support link
WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
3rd Party Preference Panes:
DivX 3rd-Party support link
Flash Player 3rd-Party support link
Flip4Mac WMV 3rd-Party support link
Growl 3rd-Party support link
Java 3rd-Party support link
Old Applications:
Microsoft Language Register: Version: 14.3.4 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1326
Cisco WebEx Event Center: Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
Neat ADF Scanner 2008 10_5: Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
/Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
SLLauncher: Version: 1.0 - SDK 10.5 3rd-Party support link
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
/Users/[redacted]/Library/Application Support/WebEx Folder/1324
convertpdf: Version: 1.2 - SDK 10.5 3rd-Party support link
Cisco WebEx Meeting Center: Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
asannotation2: Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
atmsupload: Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
Amazon MP3 Downloader: Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
/Applications/Microsoft Office 2011
Microsoft PowerPoint: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Outlook: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Word: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Document Connection: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Solver: Version: 1.0 - SDK 10.5 3rd-Party support link
/Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
/Applications/Microsoft Office 2011/Office
Microsoft Graph: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Utility: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Office Reminders: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Upload Center: Version: 14.3.4 - SDK 10.5 3rd-Party support link
My Day: Version: 14.3.4 - SDK 10.5 3rd-Party support link
SyncServicesAgent: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Open XML for Excel: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Alerts Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Database Daemon: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Chart Converter: Version: 14.3.4 - SDK 10.5 3rd-Party support link
Microsoft Clip Gallery: Version: 14.3.4 - SDK 10.5 3rd-Party support link
/Applications/iWork '09
Microsoft AutoUpdate: Version: 2.3.6 - SDK 10.4 3rd-Party support link
/Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
/Library/Application Support/Microsoft/MERP2.0
Microsoft Error Reporting: Version: 2.2.9 - SDK 10.4 3rd-Party support link
Microsoft Ship Asserts: Version: 1.1.4 - SDK 10.4 3rd-Party support link
/Users/[redacted]/Downloads
Install Spotify 7: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 3: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 2: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 4: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 5: Version: 1.0 - SDK 10.5 3rd-Party support link
Install Spotify 6: Version: 1.0 - SDK 10.5 3rd-Party support link
Time Machine:
Time Machine not configured!
Top Processes by CPU:
97% Microsoft Outlook
16% Google Chrome
5% WindowServer
3% Finder
2% EtreCheck
Top Processes by Memory:
180 MB Finder
164 MB soffice
156 MB mds_stores
147 MB Google Chrome
131 MB Numbers
Virtual Memory Information:
928 MB Free RAM
2.59 GB Active RAM
1.22 GB Inactive RAM
1.57 GB Wired RAM
31.52 GB Page-ins
1.33 GB Page-outsFollow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
Quit the MacKeeper app if it is running.
Open your Applications folder: Using the Finder's Go menu, select Applications.
Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
You will be asked to authenticate (twice):
You do not need to provide a reason for uninstalling it:
Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk. -
Office for mac 2011 - Windows Excel pivot error
Hello All
I have a mac book air runnin 10.7.4 and i have also office 2011.
the company have windows users with office 2007 and 2010.
Excel with pivot tables made at office 2010 cannot be used at office for mac 2011.
Any idea?
thx in advance.Thats good to hear..
Not sure if you know about the apple support videos available at http://www.apple.com/findouthow/mac/ to help the change over from windows to mac go as smoothly as possible.. -
How do I open a Numbers file sent to me that has been converted to Excel? I already have MS office for Mac, but nothing comes up when I click on the imported file.
If it indeed has been converted from Numbers to Excel, it will have a .xlsx suffix at the end of the name. Do a Get Info on the file if the suffix doesn't show. Else, it may still be in Numbers format and be unreadable by Excel.
If it is in the right format, and you don't want to have to do what mende1 has instructed above for every successive file, click on the "Always open with..." option. That will associate the .xlsx suffix to Excel from thereon. -
I have problems with office for mac screen resolution, specially with excel
I have problems with office for mac screen resolution, specially with excel ?
For starters, make sure to Check for Updates on any of the Help menus, and make sure the product has all the latest patches. MS did come out with a patch addressing the display issues on Retina Macs. Latest patchlevel is 14.3.2.
We are talking about Office:Mac 2011, right?
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