Office for Mac upgrade

We just upgraded to Lion and our Mac for Office is not working...

Office '04 is not compatible. '08 and '11 are (though I think there are a few compatability issues with '08).
See this Microsoft Support Document for more information.

Similar Messages

  • Need help with Microsoft Office for Mac upgrade question.

    My MacBook died, great computer after six years! I just purchased my new MacBook Pro last night. I noticed that the MacBook Pro/OS X Lion does not support PPC software as I was trying to install MS Office 2004, which I have the 2008 upgrade for. Since the 2008 is just the upgrade it wants a previous version already installed and I cannot install 2004 MS Office, does this mean that I have to start over and just buy MS Office 2011?

    I'm afraid so. Too bad you didn't apply the 2008 upgrade while your old MacBook was working. Then you could have migrated 2008 to the new machine from the MacBook's hard drive even if the rest of the MacBook was dead.

  • After upgrade to 10.9.1 office for mac 2011 will not open most excel files.

    After upgrade to 10.9.1 office for mac will not open most excel files. The files will open in open office. I have tried re-saving as excel file, no joy.
    I have repaired permissions, no joy.
    below are the results of EtreCheck scan.
    Hardware Information:
              MacBook Pro (13-inch, Early 2011)
              MacBook Pro - model: MacBookPro8,1
              1 2.3 GHz Intel Core i5 CPU: 2 cores
              8 GB RAM
    Video Information:
              Intel HD Graphics 3000 - VRAM: 512 MB
    System Software:
              OS X 10.9.1 (13B42) - Uptime: 5 days 3:45:14
    Disk Information:
              Hitachi HTS545032B9A302 disk0 : (320.07 GB)
                        EFI (disk0s1) <not mounted>: 209.7 MB
                        Macintosh HD (disk0s2) / [Startup]: 319.21 GB (64.84 GB free)
                        Recovery HD (disk0s3) <not mounted>: 650 MB
              OPTIARC DVD RW AD-5970H 
    USB Information:
              Apple Inc. FaceTime HD Camera (Built-in)
              Apple Inc. Apple Internal Keyboard / Trackpad
              Apple Inc. BRCM2070 Hub
                        Apple Inc. Bluetooth USB Host Controller
              Apple Computer, Inc. IR Receiver
    FireWire Information:
    Thunderbolt Information:
              Apple Inc. thunderbolt_bus
    Kernel Extensions:
              org.virtualbox.kext.VBoxDrv          (4.1.2)
              org.virtualbox.kext.VBoxUSB          (4.1.2)
              com.logmein.driver.LogMeInSoundDriver          (1.0.3 - SDK 10.5)
    Startup Items:
              VirtualBox: Path: /Library/StartupItems/VirtualBox
    Launch Daemons:
              [System] com.adobe.fpsaud.plist 3rd-Party support link
              [System] com.logmein.logmeinblanker.plist 3rd-Party support link
              [System] com.logmein.logmeinserver.plist 3rd-Party support link
              [System] com.logmein.raupdate.plist 3rd-Party support link
              [System] com.microsoft.office.licensing.helper.plist 3rd-Party support link
              [System] com.oracle.java.Helper-Tool.plist 3rd-Party support link
              [System] com.sharpcast.xfsmond.plist 3rd-Party support link
              [System] com.teamviewer.teamviewer_service.plist 3rd-Party support link
              [System] com.zeobit.MacKeeper.AntiVirus.plist 3rd-Party support link
              [System] org.macosforge.xquartz.privileged_startx.plist 3rd-Party support link
    Launch Agents:
              [System] com.logmein.LMILaunchAgentFixer.plist 3rd-Party support link
              [System] com.logmein.logmeingui.plist 3rd-Party support link
              [System] com.logmein.logmeinguiagent.plist 3rd-Party support link
              [System] com.logmein.logmeinguiagentatlogin.plist 3rd-Party support link
              [System] com.oracle.java.Java-Updater.plist 3rd-Party support link
              [System] com.teamviewer.teamviewer.plist 3rd-Party support link
              [System] com.teamviewer.teamviewer_desktop.plist 3rd-Party support link
              [System] org.macosforge.xquartz.startx.plist 3rd-Party support link
    User Launch Agents:
              [not loaded] .dat0157.000 (hidden)/Users/fboyd3/Library/Application Support/Spotify/SpotifyWebHelper
              [not loaded] com.adobe.ARM.[...].plist 3rd-Party support link
              [not loaded] com.google.keystone.agent.plist 3rd-Party support link
              [not loaded] com.microsoft.LaunchAgent.SyncServicesAgent.plist 3rd-Party support link
              [not loaded] com.spotify.webhelper.plist 3rd-Party support link
              [not loaded] com.zeobit.MacKeeper.Helper.plist 3rd-Party support link
              [not loaded] org.virtualbox.vboxwebsrv.plist 3rd-Party support link
    User Login Items:
              iTunesHelper
              GrowlHelperApp
              Alarm Clock
              Canon IJ Network Scanner Selector2
              Microsoft Database Daemon
              SugarSync Manager
              Neat
              LogMeIn
              Dropbox
              Spotify
              Spotify
              AdobeResourceSynchronizer
    Internet Plug-ins:
              LogMeInSafari64: Version: 1.0.730 3rd-Party support link
              OVSHelper: Version: 1.0 3rd-Party support link
              Default Browser: Version: 537 - SDK 10.9
              Flip4Mac WMV Plugin: Version: 3.0.0.126   - SDK 10.8 3rd-Party support link
              AmazonMP3DownloaderPlugin101750: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4 3rd-Party support link
              AdobePDFViewerNPAPI: Version: 11.0.03 - SDK 10.6 3rd-Party support link
              FlashPlayer-10.6: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              DivXBrowserPlugin: Version: 2.1 3rd-Party support link
              LogMeIn: Version: 1.0.730 3rd-Party support link
              Flash Player: Version: 12.0.0.70 - SDK 10.6 3rd-Party support link
              iPhotoPhotocast: Version: 7.0 - SDK 10.8
              LogMeInSafari32: Version: 1.0.730 3rd-Party support link
              QuickTime Plugin: Version: 7.7.3
              AdobePDFViewer: Version: 11.0.03 - SDK 10.6 3rd-Party support link
              SharePointBrowserPlugin: Version: 14.3.4 - SDK 10.6 3rd-Party support link
              Silverlight: Version: 5.1.20125.0 - SDK 10.6 3rd-Party support link
              EPPEX Plugin: Version: 3.0.0.0 3rd-Party support link
              WidevineMediaTransformer: Version: (null) 3rd-Party support link
              JavaAppletPlugin: Version: Java 7 Update 25 Outdated! Update
    Safari Extensions:
              DivX Plus Web Player HTML5 <video>: Version: 2.1.0.900
              Open in Internet Explorer: Version: 1.0
              ClickToPlugin: Version: 2.5.3
              DivX HiQ: Version: 2.1.0.900
    Audio Plug-ins:
              BluetoothAudioPlugIn: Version: 1.0 - SDK 10.9
              AirPlay: Version: 1.9 - SDK 10.9
              AppleAVBAudio: Version: 2.0.0 - SDK 10.9
              iSightAudio: Version: 7.7.3 - SDK 10.9
    iTunes Plug-ins:
              Quartz Composer Visualizer: Version: 1.4 - SDK 10.9
    User Internet Plug-ins:
              Move-Media-Player: Version: npmnqmp 071705000010 3rd-Party support link
              WebEx64: Version: 1.0 - SDK 10.6 3rd-Party support link
    3rd Party Preference Panes:
              DivX  3rd-Party support link
              Flash Player  3rd-Party support link
              Flip4Mac WMV  3rd-Party support link
              Growl  3rd-Party support link
              Java  3rd-Party support link
    Old Applications:
              Microsoft Language Register:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Additional Tools/Microsoft Language Register/Microsoft Language Register.app
              /Users/[redacted]/Library/Application Support/WebEx Folder/1326
                        Cisco WebEx Event Center:          Version: 1304.07.2811.0 - SDK 10.5 3rd-Party support link
                        convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
                        asannotation2:          Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
              Neat ADF Scanner 2008 10_5:          Version: 1.0.0.15 - SDK 10.5 3rd-Party support link
                        /Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
              SLLauncher:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              /Users/[redacted]/Library/Application Support/WebEx Folder/1324
                        convertpdf:          Version: 1.2 - SDK 10.5 3rd-Party support link
                        Cisco WebEx Meeting Center:          Version: 1304.23.2811.0 - SDK 10.5 3rd-Party support link
                        asannotation2:          Version: 1206.25.2804.0 - SDK 10.5 3rd-Party support link
                        atmsupload:          Version: 1209.12.2806.0 - SDK 10.5 3rd-Party support link
              Amazon MP3 Downloader:          Version: INFO_PLIST_VERSION - SDK 10.4 3rd-Party support link
              /Applications/Microsoft Office 2011
                        Microsoft PowerPoint:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Excel:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Outlook:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Word:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Document Connection:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
              Solver:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              /Applications/Microsoft Office 2011/Office
                        Microsoft Graph:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Database Utility:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Office Reminders:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Upload Center:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        My Day:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        SyncServicesAgent:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Open XML for Excel:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Alerts Daemon:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Database Daemon:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Chart Converter:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
                        Microsoft Clip Gallery:          Version: 14.3.4 - SDK 10.5 3rd-Party support link
              /Applications/iWork '09
              Microsoft AutoUpdate:          Version: 2.3.6 - SDK 10.4 3rd-Party support link
                        /Library/Application Support/Microsoft/MAU2.0/Microsoft AutoUpdate.app
              /Library/Application Support/Microsoft/MERP2.0
                        Microsoft Error Reporting:          Version: 2.2.9 - SDK 10.4 3rd-Party support link
                        Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4 3rd-Party support link
              /Users/[redacted]/Downloads
                        Install Spotify 7:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 3:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 2:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 4:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 5:          Version: 1.0 - SDK 10.5 3rd-Party support link
                        Install Spotify 6:          Version: 1.0 - SDK 10.5 3rd-Party support link
    Time Machine:
              Time Machine not configured!
    Top Processes by CPU:
                  97%          Microsoft Outlook
                  16%          Google Chrome
                   5%          WindowServer
                   3%          Finder
                   2%          EtreCheck
    Top Processes by Memory:
              180 MB          Finder
              164 MB          soffice
              156 MB          mds_stores
              147 MB          Google Chrome
              131 MB          Numbers
    Virtual Memory Information:
              928 MB          Free RAM
              2.59 GB          Active RAM
              1.22 GB          Inactive RAM
              1.57 GB          Wired RAM
              31.52 GB          Page-ins
              1.33 GB          Page-outs

    Follow these instructions to uninstall MacKeeper. They have been tested with the most recent version of MacKeeper (v 2.8). Earlier versions than the one released in 2012 require more extensive work to uninstall all its components.
    The effects of having actually used MacKeeper to do anything are a completely different matter. The fastest way to take an exquisitely designed and painstakingly engineered Mac and make it run like a steaming pile of dung is to install and use such ill-conceived "cleaning" or "security" products. This is just one example of a broad category of time- and money-wasters capable of causing damage that can only be rectified by reinstalling OS X, restoring from a backup, or completely erasing your system and rebuilding it from the ground up. Never install such junk on a Mac.
    If you used MacKeeper to encrypt any files or folders, use MacKeeper to un-encrypt them first.
    Quit the MacKeeper app if it is running.
    Open your Applications folder: Using the Finder's Go menu, select Applications.
    Drag the MacKeeper icon from your Applications folder (not the Dock) to the Trash.
    You will be asked to authenticate (twice):
    You do not need to provide a reason for uninstalling it:
    Just click the Uninstall MacKeeper button. You will be asked to authenticate again.
    After it uninstalls you may empty the Trash and restart your Mac. All that will remain is an inert log file that does nothing but occupy space on your hard disk.

  • I upgraded my Mac from OSX 10.5.8 to Snow Leopard and then to Mountain Lion 10.8.2.  I did have Microsoft Office for Mac 2004 in my applications and now get a message "can't open Office because Power PC applications are no longer supported."

    I just upgraded my MAC from OSX 10.5.8 to Snow Leopard and then to Mountain Lion 10.8.2.  When I try to access my Microsoft Office for MAC (2004 edition) files I am getting a message "can't open Office because Power PC applications are no longer supported.  How can I access all of my save Word documents?  I just want to be able to retrieve all of my documents that were in Microsoft Office for Mac (2004).  If I purchase the newest version of MS office for Mac from Apple will I be able to retrieve my old documents?

    Use any number of free alternatives to your nearly decade old version of MS Office.
    Consider
    LibreOffice (donation-supported)
    NeoOffice (free)
    OpenOffice (free)
    In addition to the above I also recommend Apple's Pages ($19.99). I use OpenOffice and Pages and have been completely Microsoft - free for years. Life is better without Microsoft.

  • Upgraded Office for Mac 2011 to 14.1.4 and now Outlook will not sync with iCal and Contacts

    I have upgraded my iMac to Microsolf Office 2011 version 14.1.4 and now Outlook will not sync the calender contents and contacts to iCal and Address Book. Prior to the installation of 14.1.4 all worked well. Discovered the problem when I sync'ed my iPad and the addresses and calendar went missing. New entries to the calendar will sync. Help.

    Office is not an Apple product. You are much more likely to find a resultion in the MS forums:
    Office for Mac forums

  • Trying to do an upgrade to microsoft office for mac. Asks to Stop deamon and other processes How do I stop?

    trying to do an upgrade to microsoft office for mac. Asks to Stop deamon and other processes How do I stop?

    You switch to the applications that are named, and quit them. But sometimes they are, like daemons, not normal applications. For those, you need to open Activity Monitor, find the name of the daemon in the list of processes in the Activity Monitor window, select the process and choose View/Quit Process.

  • I am running 10.6.8 on an iMac7,1 with 2.4GHz, 4Gb RAM.  Other than usual Apple apps, I also run Microsoft Office for Mac.  Am i better off upgrading to Mountain Lion or Mavericks rather than trying to go to Yosemite ?  Thanks!

    I am running Snow Leopard 10.6.8 on an iMac 7,1 system with 2.4GHz processor and 4Gb RAM.   I also use Microsoft Office for Mac.
    I am wondering whether i should upgrade to Yosemite or first go to Mountain Lion or Maverics to avoid sluggishness and other potential issues with using Yosemite on this iMac.

    i had thought Snow Leopard was no longer supported hence my idea to upgrade.
    It isn't being supported any longer.
    If you haven't done this you might want to consider doing it for security.
    NTP fix for Snow Leopard: https://drive.google.com/folderview?id=0BxQCbeIgpA2uVjFiN1h4bGZNQ2c&usp=sharing
    Firefox

  • Office for Mac 2008 crashes after Mountain Lion upgrade

    I've just upgraded to Mountain Lion and now Microsoft Office for mac 2008 won't work. Every time I try and open any of the apps it produces a Microsoft error report message.
    Any ideas as to why & how I might fix this, please?
    Thank you!

    spurs_on wrote:
    that's strange as I pasted in a screen grab.
    I think I have managed to solve the problem having explored other discussions on here. I restored to standard fonts in my Font Book and it all now seems to work. Hopefully!
    Thanks for your support.
    (PS, pasted graphics won't work, if you ever need to know how to post a picture here just ask)

  • HT1199 Why do I have to re-purchase MS Office for mac after OS 10.7 upgrade?

    I upgraded to OS 10.7.4 and now I have to re-purchase Microsoft Office for Mac?  What's up with that?

    If you use Office 2004, you need to update to Office 2008 or 2011 because 2004 isn't compatible with Lion (PowerPC). Also, you can buy iWork

  • Recently upgraded to Mavericks from 10.6.8. Now I can't access Segoe UI Light when in any Microsoft 2011 Office for Mac app.

    I recently upgraded to Mavericks from 10.6.8. Now I can't access Segoe UI Light when in any Microsoft 2011 Office for Mac app. When I open files using Segoe UI Light created before the OS upgrade, another font shows up on the page, yet checking the ribbon, it lists the font as Segoe UI Light. Only Light ( Regular, SemiLight, Semibold, Bold, etc. are all accessible) and only Microsoft apps (works fine in Adobe suite). The Segoe UI family is enabled in Font Book. This font is used extensively in company presentations and documents, so I absolutely need access to it. Anyone have any suggestions?
    Thanks,
    laurieatwork

    Please tell me where I can download Mavericks 10.9.5....
    I have updated the OSX  on my iMAC (mid 2010 ) to YOSEMITE 10.10.1 and I am not liking it, and want to go back to Mavericks. Foolishly I did not make a backup prior to updating to yosemite.   :-(
    iPAD;  Macbook Pro;  iMAC 2010
    Batduck

  • Office for Mac Trial - upgrade to full version?

    If I download a Office for Mac Trial, can I upgrade to the full version by simply purchasing online and entering a serial number to activate right there and then? (Without waiting for the box to arrive?)

    Yes.

  • I upgraded to Yosemite now my office for mac 2011 will not work

    HELP!!!!  Everything was fine until I upgraded.  I really need my office products and I realy dont feel like buying a new laptop (although, I guess I *could* use one )
    My specs:
    Late 2010 MacBook Air (13") - 2.13 GHz Intel Core 2 Duo
    Here is the error log:
    Process:         
    Microsoft Excel [800]
    Path:            
    /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
    Identifier:      
    com.microsoft.Excel
    Version:         
    Build Info:      
    Unknown-141003~0
    Code Type:       
    X86 (Native)
    Parent Process:  
    ??? [1]
    Responsible:     
    Microsoft Excel [800]
    User ID:         
    501
    Date/Time:       
    2014-11-02 12:06:46.841 -0500
    OS Version:      
    Mac OS X 10.10 (14A389)
    Report Version:  
    11
    Anonymous UUID:  
    8A55B2C7-7F03-CE6B-81C2-E5DC23FD3726
    Time Awake Since Boot: 2400 seconds
    Crashed Thread:  
    0
    Exception Type:  
    EXC_BREAKPOINT (SIGTRAP)
    Exception Codes: 
    0x0000000000000002, 0x0000000000000000
    Application Specific Information:
    dyld: launch, loading dependent libraries
    Dyld Error Message:
      Library not loaded: @rpath/OfficeWindowLocalizer.framework/Versions/14/OfficeWindowLocalizer
      Referenced from: /Applications/Microsoft Office 2011/Microsoft Excel.app/Contents/MacOS/Microsoft Excel
      Reason: Incompatible library version: Microsoft Excel requires version 14.0.50 or later, but OfficeWindowLocalizer provides version 14.0.40
    Binary Images:
    0x8fe78000 - 0x8feabe03  dyld (353.2.1) <EBFF7998-58E8-32F5-BF0D-9690278EC792> /usr/lib/dyld
    Model: MacBookAir3,2, BootROM MBA31.0061.B07, 2 processors, Intel Core 2 Duo, 2.13 GHz, 4 GB, SMC 1.66f61
    Graphics: NVIDIA GeForce 320M, NVIDIA GeForce 320M, PCI, 256 MB
    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D5946382020
    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1067 MHz, 0x80CE, 0x4D34373142353237334348302D5946382020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xD1), Broadcom BCM43xx 1.0 (5.106.98.100.24)
    Bluetooth: Version 4.3.0f10 14890, 3 services, 19 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD TS256C, 251 GB
    USB Device: iPhone
    USB Device: FaceTime Camera (Built-in)
    USB Device: Internal Memory Card Reader
    USB Device: BRCM2070 Hub
    USB Device: Bluetooth USB Host Controller
    USB Device: Apple Internal Keyboard / Trackpad
    Thunderbolt Bus:

    Here is a very easy possible solution, worth trying before uninstalling Office. It worked for us so hopefully might work for you.
    We installed Yosemite on a test machine to check for problems. Office 2011 for Mac ran and still does run fine on that machine with Yosemite.
    As a result we installed Yosemite on our main machines. At the same time we updated Office for Mac 2011 using the latest update 14.4.7. It was at this point that Office started crashing every time a document was opened.
    Solution that worked for us.
    1 Using Font Book (comes with your Mac) we removed all duplicate fonts. We selected the automatically remove option.
    2 Restart computer.
    3 Shut down computer.
    4 Restart computer in 'safe boot' to do this:
    a) Shut down the computer.
    b) Press the power button.
    c) Immediately after hearing start-up tone, hold down SHIFT key.
    d) Release SHIFT key after Apple logo and progress indicator appears.
    e) Once computer has opened, restart the computer without holding down any keys.
    5 Hopefully all should be ok now. Your machine might run a little slow for a while as it rebuilds caches etc but all ours were back at full speed after a few minutes.
    Best Wishes
    Bob

  • Upgrading from Office for Mac 2011 Home & Student to Home & Business

    I just switched from PC to Mac and bought my first Macbook Pro. I also bought, from Apple, Office for Mac 2011 Home & Student version without realizing that it didn't have outlook. I am going to upgrade to the Home & Business version to get outlook. Should I completely uninstall teh Home & Student version before upgrading?

    Contact Microsoft it's their product.

  • With my Lion OS, if I upgrade to Office for Mac 2011, it will not work?

    LIke the title says, with Lion OS, even if I upgrade to Office for Mac 2011, I will still be unable to use word docs. The reason it bothers me so much is that I need both my mac.com email and the ability to send Wrod docs to my publisher. I feel stumped.

    even if I upgrade to Office for Mac 2011
    That implies you haven't upgraded yet. Yes?
    I will still be unable to use word docs.
    Why would you presume that? You'll be able to open and create any Word documents.

  • If i upgrade will office for mac work since this is important for my work

    if I decide to upgrade to Lion from my current OS , will my Microsoft office for Mac work, since i heard it will not

    If you have Office 2004 or a copy of Office 2008 you haven't yet installed, no. If you've installed Office 2008 or have Office 2011, yes.
    (59615)

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