Office for Windows files won't open on mac

Why won't Word documents and Excel files created on a Windows machine open on my new MacBook Air?  I never had this problem on my old MacBook Air.  I'm running Mavericks and all software up to date.

I am running Office 365 and yes it all works fine other than this specific problem.  I have a machine that was used by another employee for 6 months.  It was wiped clean and set back to factory conditions according to the IT group and then set up for me.  I transferred all my files from my old Mac Air to this one through an external hard drive.  Those open fine. All files have extenders based on the vintage; doc and docx, xls and xlsx.   Denise has a company Dell and a personal iMAC.  Denise can open the files on either machine at home.  She copied all files to a flash drive (from the Dell) and I loaded them onto my Mac.  I was able to open one of the docx files in text edit and then close (not save) it.  It will now open in Word.  But this didn't work on any of the others.

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