Office home and business outlook wont open
I just purcased and installed online MS office home and business 2013 on March 20th all the programs except outlook seem to be working when I try to open outlook a box comes up saying try again or reinstall there was an instalation error
since i puchased and installed online at the MS store I dont have a disk and dont know how to reinstall I need this fixed ASAP please contact or I would prefer a call at 530-957-3713
Hi,
Please first try to run a repair of your Office installation to check the result:
http://office.microsoft.com/en-in/outlook-help/repair-office-programs-HA010357402.aspx
If problem persists, please refer to the KB article below to reinstall your Office programs. See the "Is your problem solved?" section:
http://support.microsoft.com/kb/2827031
Hope this helps.
Best Regards,
Steve Fan
TechNet Community Support
Similar Messages
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We're deploying new Dell pc's.
Unfortunately we have a large existing install base of Office Home and Business in the field due to customers buying Office bundled on Dell machines. Buying Open License Outlook licenses is more cost effective than upgrading to Office Pro Plus for all
these users and is our preferred path. We aren’t sure how to apply these Open License Outlook licenses since the Home and Business installations work off a single license key for all the applicationsHi,
Isn't the Office bundled on Dell machines already activated?
If it's the OEM version that has been installed on the machines and you want to use retail product keys to activate the Office, it's not possible. You will need to uninstall the OEM version and install the retail version.
You can check the OEM licensing system here:
http://www.microsoft.com/OEM/en/licensing/productlicensing/Pages/office-2013-licensing-packaging.aspx
To find more help about OEM depolyment, I should recommend you to get contact with the OEM Reseller Support System
http://www.microsoft.com/OEM/en/Pages/contactus.aspx
If I misunderstood anything, please feel free to post back.
Regards,
Melon Chen
TechNet Community Support -
To start at the begining....no, that's not fair, that goes all the way back to March 24th!
My hard drive has been wiped clean twice now...First time was not by MY choice...the guy from India just talked me through it, with no warning of what was going to be the result. What a nightmare!
This 2nd time when I have "retrieved" my files from my external hard drive...my documents are there....just can't open them!
Following messages when opening Word or Outlook:
"Please wait...."etc. "Configuration in Progress Microsoft Office Home and Business".... which takes forever!
Then:
"Your AutoCorrect file: c:\users\Tosi\AppData\Roaming\Microsoft\Office\MSO1033.acl, could not be saved. the file may be read only, or you man not have permission to modify the file."
Then:
"Word cannot open existing file (Normal)
In tyring to open Outlook...
Big Red cirlce with an X in it: Could not install the custom actions. The form Cache file c:\users\Tosi\AppData\Local\Microsoft\Forms\FRMCACHE>DAT is not valid. Contact your administrator.
The same message as Word "Your AutoCorrcet....etc....MSO1033.acl ...etc. "
I have tried to change permissions...no luck. How to I get FULL control over my own computer? Please!
When I do finally get Outlook open, nothing is in there. I looked for my Outlook Data folder and I see that my .pst data file is in 5 places, yet it is not connecting with Outlook. No mail, address or calendar are in there. (to back
track...the first time I retrieved my stuff off the hard drive everything worked)
Microsoft has promissed numerous times to assit me to resolve these problems through very lovely emails but no one has called to follow up and help me. I really need help and I am running out of patience.
Soon I will be saying "Goodbye Microsoft! Goodbye Dell! Hello Apple!"
Help please!
Thank you,
SMTosiAs per your description, seems the installation of Office have got completely corrupted. I would suggest you to completely remove Office 2010 from your computer and then reinstall it.
For how to remove/uninstall Office from your computer, I would suggest you to use Microsoft Fix It tool:
http://support.microsoft.com/kb/971179
After uninstalling Office, please restart your computer then try a reinstallation. If you don't have the Office 2010 installation source or DVD, please go to this website to get Office 2010 installation package:
http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx (you might need to provide the product key of Office 2010)
Hope this helps. Thanks a lot for your patience.
Thanks,
Ethan Hua CHN
TechNet Community Support -
I've a PC running W7 32-bit SP1 and Office Home and Business 2010. The issue is that iTunes last version (10.5.2) doesn't work with Outlook 2010 and vice versa. With iTunes installed Outlook 2010 doesn't open itself.
No error message, but the program doesn't open.
I tried the restore, but nothing even so.
Either-or: or iTunes or Outlook. It's not possible. This is a seriou bug
I've really tried all suggestions found in this bolg, but in vain.
Can someone from Apple help me to fix this bug please?Hi guys, thanks for your responses.
What is this vboxnetflt for? Which modules are the essential modules for virtualbox? What I mean is: do those nice features like mouse point integration, full screen supportment etc... rely on vboxnetflt and vboxnetadp?
What I have in my configuration file is:
MOD_AUTOLOAD="yes"
#MOD_BLACKLIST=() #deprecated
MODULES=(vboxdrv vboxnetflt vboxnetadp)
I think vboxnetadp is used for networkiing. and vboxnetflt sounds like network filtering stuff. Can someone please confirm me? I think the problem was the sequence of upgrading. Firstly it updated the kernel and then installed the new version of virtualbox. I think if it could install the new version of virtualbox first and then the kernel, it would go without any problem, just my opinion as I said.
Let's keep tracked on this. Maybe someone will find a solution before virtualbox developers :-) -
Exchange Online Plan 1 use with Office Home and Business 2013 License
Question: Does the Office Home & Business 2013 Outlook work properly with Exchange Online Plan 1? (are there limitations?)
As a farm dealership needing 44 licenses (very light Office product use except email), I'm struggling with the sustaining cost of Office365 Bus Prem. I've pretty much settled on buying Outlook 2013 instead of any subscription models. Office Home
and Business list price is $219 making a one time purchase cost $9639. I can do that once. (O365BP is $7,920 annual). Outlook 2013 stand-a-lone will run me around $3500 once plus $2112 annual. I'd really like the full office package. I wish
the pricing worked out better for rural, light use businesses.Hi GHopf,
Great advice from scottylat2486.
I find some article about the difference of Office production, please refer to:
Compare Office 365 Business Plans:
https://products.office.com/en-us/business/compare-office-365-for-business-plans?legRedir=true&CorrelationId=de56e70f-2f8a-4633-87e2-7cf478e1adb2
Choose Microsoft Office Products:
https://products.office.com/en-us/buy/compare-microsoft-office-products?legRedir=true&CorrelationId=5770b405-d067-42b4-b799-fc3dbc4cc21c
Outlook license requirements for Exchange features:
https://support.office.microsoft.com/en-us/article/Outlook-license-requirements-for-Exchange-features-46b6b7c5-c3ca-43e5-8424-1e2807917c99?CorrelationId=736f8dec-4c9f-4501-a070-191e5833bd71&ui=en-US&rs=en-US&ad=US
This question may be related to Office 365, please contact Office 365 Team so that you can get more professional suggestions. For your reference:
http://community.office365.com/en-us/default.aspx
Best Regards,
Allen Wang -
Is Office Home and Business 2013 fully compatible with Sharepoint Online (Office 365)?
My client recently upgraded 3 Windows 7 PCs (2-32 & 1-64-bit OS) from Office 2007 32-bit (which was actually working fine against Exchange/SharePoint Online) to Office Home and Business 2013 (32-bit)
Now, for all 3 PCs, while Office 2013 Word/Excel can open, check out/in, and save SharePoint Online files, there is ALWAYS a 2 minute delay in closing the file which is apparently waiting for the Local Security Authority call to return. This seems
to indicate an issue related to SharePoint security on the client side.
Problem Event Name: AppHangXProcB1
Application Name:
WINWORD.EXE
Application Version:
15.0.4657.1000
Waiting on Application Name:
lsass.exe:lsasspirpc
This is the Local Security Authority Security Support Provider Interface Remote Procedure Call (LSA SSPI RPC)
My client has 66 licenses for SharePoint Online (Plan 2) and 73 Exchange Online (Plan 1) "stand alone" services. The same failure is happening on 3 Win 7 PCs. All of which I've carefully reviewed against the MS Office trouble shooting guides (start
Windows OS w/out non-MS services, Word/Excel safe mode w/out add-ons, O365 readiness checks, Office repair, etc.). We have PCs running Win 7 (32 & 64-bit) w/Office 365 ProPlus & Office Professional Plus 2013 that work fine. it's JUST these 3 Win 7
PCs that were upgraded from Office 2007 to Office Home and Business 2013 that have the 2 min. SharePoint file close time.
Can you please confirm that Office Home and Business 2013 is compatible w/SharePoint Online
at least for Excel and Word?
The "slow close" problem can be demonstrated on multiple site collections/sub sites and w/Excel & Word docs in doc libs and lists
After many hours capturing information, following the MS Office trouble shooting guides, and repairing the Office install, I've had no luck in resolving this.While Word/Excel will eventually close SharePoint Online files after about
2 minutes, this is certainly unacceptable. Otherwise, locally stored files close normally and new files were created by the Office 2013 Excel/Word for this testing.
Any thoughts or guidance would be appreciated.Hi raygabe,
I couldn't find the document mentioned there is any compatibility between Office365 SharePoint online and Office Home and Business 2013 version, I would recommend that you check if the issue could be reproduced on other Win7 machines installed with Office
Home and Business 2013 installed directly instead of upgrading from Office2007, see if issue is related to Office application upgrade.
I also recommend that you post this issue on our dedicated Office365 SharePoint online forum and Office 2013 forum for a better assistance with more experts regarding this issue from the following links.
http://community.office365.com/en-us/f/154.aspx
https://social.technet.microsoft.com/Forums/office/en-us/home?category=officeitpro
Thanks,
Daniel Yang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you havefeedback for TechNet Subscriber Support, contact [email protected]
Daniel Yang
TechNet Community Support -
Microsoft Office Home and Business Edition 2013
Dear Team,
We are planning to procure microsoft office home and business edition 2013. We want to procure 50- Microsoft office home and business edition. Please let us know if there is any limitations in the licensing part as you have spoken to one of your
executive in microsoft. As per him we procure as many as per our requirement, it is legal for 200 users.
Thanks,
Rakesh KumarHi,
I haven't found any other limitation in the licensing part except you should install Office on one PC at a time.
If you want to purchase 50 copies, I'm pretty sure there's no problem. But you may have to maintain 50 licence keys along with boxes and invoice, be careful and don't mess them up :)
Regards,
Melon Chen
TechNet Community Support -
What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear
You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.
-
Is office home and business 2013 compatible with windows 8.1?
I have read several issues with installing Microsoft home and business 2013 and the system running right on windows 8.1 has the issue been resolved or is there another version of Microsoft home and business I should download?
Hello,
In theory, Microsoft Office Home and Business 2013 is
compatible with Windows 8.1. You can check if your system meets the requirements by clicking the Requirements tab in the webpage below:
http://www.microsoftstore.com/store/msusa/en_US/pdp/Office-Home-and-Business-2013/productID.259321600
Thanks,
Steve Fan
TechNet Community Support -
I have the key for office home and business, can anyone advise how to use it to install office on mac
Install the software. The first time you use it you will be prompted to enter your key.
-
Issues with Office Home and Business 2013 Online redeem
Hi Guys,
I am wondering if anyone has experienced this issue:
We purchased some office licenses via local suppliers, they're medialess, and it's just an email with redeem site's URL and product key.
If i click on the Download link to redeem, it forward to Office Online website and request a Microsoft account to login. We then login use a company based microsoft account. Then what it shows is list of Office 2013 Home and Business items with "Install"
button underneath. I then started look for the one with the right product key, but none of them match the one I've been given from supplier's email.
If i use an installation media, then type in the product key, it will show Redeem Online button again, if I click on it, it ask me to login, once I logged in, it shows list of Office 2013 Home and Business with numbers in the () like (1), (2), (3)....etc.
No matter which way i use, if i continue the installation of selecting any of them in the list, I have to go through Microsoft's telephone activation. Often, we have customer's office 2013 installation corrupted and suddenly none of the office program can
be opened, and we have to uninstall / reinstall office and redo activation and etc.
I am wondering if anyone has experienced this, and whether this is something local supplier's issue or it's something Microsoft should be improving. Right now, we have to order the normal retail version with media, rather than this online version in order
to avoid drama, but for those computers which already installed with online version, we have having issue from time to time.
Any help or comment will be much appreciated!
Thank you very muchHi,
Usually, you can download and activate Office with the Microsoft Account that associated with your Office 2013 Home and Business subscription on Office Online site.
For example:
https://support.office.com/en-ie/article/Install-Office-365-Home-Personal-or-University-7a28382b-7015-4b5a-9d9b-650d15742c95
I would suggest you contact your local supplier directly, they should give you the detailed instructions on how to do this.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Home and Business Outlook Archiving
I believe to have Outlook mailbox archiving and retention period using Exchange 2010 I need Outlook separate from the Home and Business Version of Outlook that I have currently installed which is a mixture of 2010 Outlook with Home and Business and 2013.
Can i just uninstall Outlook and install a stand alone version? or should i juts upgrade Office to a business version?
Any help with this would be ideal.Hi,
The Personal Archive and retention policies features require a Microsoft Exchange Online account or Microsoft Exchange Server account, as well as a Microsoft Exchange Server Enterprise Client Access License (CAL) and specific Microsoft Outlook licenses.
The short answer to your question is Yes, the following retail licenses are supported:
Outlook 2013 stand-alone
Outlook 2010 stand-alone
Outlook 2010 included with Microsoft Office Professional Plus Subscription
Outlook 2007 stand-alone
Outlook 2007 included with Microsoft Office Ultimate 2007
This link provides the detailed information you need:
http://office.microsoft.com/en-001/outlook-help/license-requirements-for-personal-archive-and-retention-policies-HA102576659.aspx
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
If you have any feedback on our support, please click
here -
Previewer for office files is not working from the same application: i.e. can't preview Excel files when attempting to open one from Excel, same with Word and PowerPoint. I can preview all files from Outlook, and, funny, I can preview files other than Excel
from the Excel previewer, files other than Word from the Word previewer, etc.
I can preview all files from Explorer.
I've looked at previous threads and there are some with the same problem dating back to 2009, all UNSOLVED.
This is a new lap top, new Windows 8.1 and just-installed Office 2013, and 8.1 and Office have these persistent glitches.
Very frustrating to say the least.Hi CALQ59,
Unfortunately, the article you were referred to, by Melon, is simply an article that is explaining a behaviour (some would say bug) in Windows and the Office previewer system. There appears to be a limitation that occurs whereby, if you have an instance
of the Office application open, for which you would like to preview something in an Explorer window, it will not be able to preview the file. To be able to preview the file, this article states that you "must open another instance of the program to preview
the document." So, either open another instance of the Office application in question or quit any instances of the Office application in question and then preview the file of that same type in your Explorer windows to your heart's content. That is of
course until the next time you are working on an Office document of some sort and the previewer has a hissy fit!
This is an incredibly lame bug/limitation that exists in Windows/Office. It's of no current commercial concern to Microsoft to fix it, so we just have to work around it until the problem bubbles to the surface of the development team's bug-fix to-do list,
if ever.
Unfortunately, the way software development is going these days it's all moving towards providing Minimum Viable Product (MVP - Yes, this is a term software developers use) for the same cost as a fully functional product. The bar on software QA is falling,
but the price isn't.
Cheers,
David -
Lightroom conflicting with Microsoft Office Home and Business 2010
This is a third posting on what is the same topic/experience.
See postings under ROBBIECRAFT:
http://forums.adobe.com/thread/947181?tstart=60
http://forums.adobe.com/message/4137324#4137324
Hal and Beat were very helpful at that time.
Quick background and current situtation (after some 5 plus weeks)
- Shortly after ver 3.6 was released, Lightroom 3.6 began crashing while in the DEVELOP module after 30 minutes plus or minus.
By ``Crashing``, I mean the computer shuts down, no blue screen, and reboots to screen recommending START WINDOWS NORMALLY
- Computer is 6 months old, Computer shop replaced, in sequence with my testing,
Video Card
Memory
CPU
- crashing continued, so they installed a temporay new C drive to see what would happen.
- With LR only running, all was fine so Win 7 (home premium) was re-installed on my C drive and I stared re-installing the software.
With each installation LR was tested twice for 60-90 minutes, before proceeding to next software install
RESTORE POINT created after FIREFOX ``ìnstalled``
- Lightroom 3.0 installed
tests run
- Lightroom 3.6 installed
tests run
RESTORE POINT created
- Photoshop CS5 installed
tests run
RESTORE POINT created
- MS Office installed, some issues with setting up OUTLOOK
- drive permissions fixed
tests run and LR crashed
-Uninstalled Office
- crashes continued (much quicker)
- worked back through RESTORE POINTS and eventually ended up at inital RESTORE POINT
Then worked back through the installs again (and restore points)
- No crashes until I installed MS Office.
- I have backed up to the RESTORE POINT before Office install and still crashing.
At this point I am ready to set up Lightoom in a Virtual machine within the computer and run everything else normally. (not sure I said that correctly, but that was what I thought my technical assistant said)
But before doing that, has anyone else had this problem and solved it ???
Thank you
Jim RobertsonSet up Speed fan (not sure I did it right as you will see below)
Ran Prime95, crashed within 3-4 seconds
Went to Speedfan log, the most recent one and imported the csv into Google Docs spread sheet. I thought it looked strange, so I doubel checked it ona another compouter runnign excel.
Here is the screen print:
Here is how I had set up Speedfan: (I went with the default as I didn't know what I was really looking at)
The subitems for each box was not checked:
Here is screen print of SPEEDFAN initial screen -
How do i get a new download of office home and business 2013
I have had to replace my computer and need to get office on my new machine.
Hi,
this article should be helpful:
http://products.office.com/en-AU/download-back-up-restore-microsoft-office-products
Don
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