Office home and student 2013 product key

I did a System Reset on 7/28/2015. After that I lost Office Home and Student 2013 which I purchased and was installed on my laptop when I got it. I contacted HP and I was emailed an Office product key via email. I have entered it several times and even had a friend enter it. It will not activate the software. It says it is an invalid product key for a different version. I could not call HP today because I was away. Could I have received the wrong product key. Control Panel/Programs says Office is installed. But it will not open. I have been on HP's website and Microsoft's looking for answers. I certainly need help. Let this serve as a cautionary tale to others. ALWAYS – as I've always done before this – purchase the FULL VERSION of OFFICE – with the CD. Even though it costs more. It is worth the extra cost – to not have the headache I'm having with losing Office. Answers greatly appreciated – thanks.

Hi , Thank you for your update. You should not have to do a recovery to regain your Home Office. I suggest you contact Microsoft as they must have a record of your purchase and be able to help you. Have all your purchase information available for them to check. I provided contact link for Microsoft and a phone number. If you click on the contact Microsoft link, you should be able to contact them for assistance with this issue.Microsoft has a record someplace or you trial version would have expired. To answer your other question yes there are posts in the forum with a link to the recovery documents, but I am happy to provide them for you. HP PCs - Performing an HP system recovery (Windows 8) You will notice an option to backup your personal files to prevent data loss.. If you have not done a backup now is the perfect time.HP PCs - Restoring Files that were Backed Up Using HP Recovery Manager (Windows 8) Once you have your Office software running again you may wish to consider creating an iso image for future use should the need arise.Here is a link from How-To Geek that will explain what that is. What You Need to Know About Creating System Image Backups For your convenience I am also providing HP PCs - Creating a Recovery Image on Discs or Saving a Recovery Image to a USB Flash Drive (Windows 8) Hope this helps!

Similar Messages

Re: Microsoft Office Home and Student 2010 Product Key Card

send me my mail, product key as early as possible

will you please send me my microsoft office 2010 home and student product key

Microsoft Office Home and Student 2010 Product Key doesnt work

My Microsoft home and student 2010 key isn't working. I am entering the key that was printed off the internet from Microsoft when I purchased it off the Microsoft website. I also had to restart my computer, when I went to the Microsoft website to download
the program it verified the key and said it was valid. I've read that it can only be put on 3 computers but I only have one. I also have not shared the code with anyone.

this article should help:
http://support.microsoft.com/gp/esdentryoffice
Don
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This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Validating Microsoft Office Home and Student 2007 Product Key

I did a system recovery and loast office 2007 how do i get it back

Hi ampresume,
Welcome to the HP Support Forums!
I am sorry to hear that you lost your Microsoft Office 2007 when you did your system recovery. You will need to contact Microsoft Office support for help with your office.
In the meantime, here is some information from Microsoft for Microsoft Office 2007 that explains how to get the Product key.
I hope this helps, please let me know how it goes.
Thank you and have a nice day!
I worked on behalf of HP.

Office Home and Student 2013 error message with yellow triangle

I have been using my word and excel they were working fine. Now there is a yellow triangle top right corner by my initials. I finally got it to show me only for a moment what it means. Error Message: did not realize I should have copied it down but
after error message it said to sign-out and sign back in. I have never had to sign in before the Office was installed in Dec 2013 by Best Buy. All they returned was the card they had used to download. When I tried to click on sign in it does nothing. The error
seems to have the word program very mixed up as it will preform some task but seems to lock me out of other normal things I usually do like spacing or changing font size just to name a few. I already checked for all updates on my computer per your sites suggestions.
How do I make the error message /yellow triangle go away and allow me to use the office home and student 2013 like it was working before. Please help I live alone, and near 60, live in the boondocks, and do not have any computer people within a 4 hour drive
round trip. Thank you

Now there is a yellow triangle top right corner by my initials.
Hi,
As per the description, it looks like an issue with your microsoft account. Does the error message look like below?
ACCOUNT ERROR
Sorry, we can't get to your account right now.
To fix this, please sign in again.
Sign in
You mentioned that "a yellow triangle top right corner by my initials", you probably have already signed in with an acocunt. If you remember this account, I'd suggest you click
File>Account on the tab, click Sign out under
User Information, and then sign-in again. If you don't have this account, you probably need to contact the retailer for it.
If issue persists, please post back with the details of your system environment, then we will take a further look.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Microsoft office home and student 2013

laptop came with trial version of office 2013, it kept closing due to 'internal error'. tried to reload from office.com/setup but fif not correct the problem. deleted office thinking i could find trial version on line - i can't... is there any place that i can get copy of home and student 2013 trial version for download? i have already purchased a key code i just need to reload the program. thank you

Hi: If you have a valid product key, enter it in the boxes at the link below and you should be able to download the version of Office the key is good for. https://officesetup.getmicrosoftkey.com/?origin=HA102830243

Office Home and Student 2013 on Windows 8.1

I bought the above software for a new laptop from a company called Information Technology Clear Limited. I downloaded it using the key they sent me. To start with it worked on and off, opening some documents, not others, then telling
me it couldn't save the documents that I had amended, giving me 'open elsewhere' messages, then saving them after I kept trying.
Then it reached a point where it wouldn't open anything, even to get a new blank document.
I have tried uninstalling it and reinstalling it twice. Still not working.
Anyone know what the problem is or will I just have to resort to using my old laptop for paperwork?

Hi,
By "open elsewhere", is the document shared via network? If so, there may be other users who are working on it at the same time so you can't save your changes on it.
As I'm not sure about the exact error message, please provide more details about this issue, such as what the exact error message is, and some screenshots will be preferred.
Please also make sure the Office is already activated.
If you can't post images in this forum or there is any private information, you can send the information to our email address:
[email protected]
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Office Home and Student 2010 Install problems with a Key Code Err..

I had to install a new hard drive, lost everything..So I upgraded to Windows 7 Professional ..
I own a the 2010 Home and Student CD bought at the Microsoft store...Doesn't come with Outlook...
So I ordered the Home and Business 2010 disc with Service Pack 1 Included, this has 2010 outlook ...It loaded and worked fine up to the point I had to replace my Drive with New Windows 7 Pro...
Everything loaded find, but every time I try and use it, its acts like it is caught in some kind of loop...It keep trying install and configure, then ask for my Key Code every time, sort of like a OLMAP132.Dll err...I did manage to make it work once, I even
got back the test email from Microsoft after setting up Outlook....Then when I rebooted the system, this same loop action started ...
I have uninstalled this at least 4 times, searched for anything with ties to Microsoft office, and uninstalled it..Then did a New Clean Install...Still getting this key Code question every time I open up a Office program....So, I am saying without a doubt,
2010 Office Home and Student and Business WILL NOT RUN on Windows 7 professional ......If you have any idea how to fix this..Please respond with facts on how to repair this please....

Greta,,,After down loading ( Off Cat ) tools...I saved that program...However, there is another major problem with Your Instructions I ran into...It seems I'm not the trusted source to change files such as the Mapi32.dll files..So I was unable to attempt
your repair ...However I have found instructions for the task, but it seems very complicated for sure.. Here are the instructions, and I would like for you and maybe a co-worker to check these.. before I make any changes in system..
How to Change the Trusted Installer name...
1. Right Click on the File Or directory.
2.Click On properties, on the Right Click menu.
3.Click On "" Security "" tab
4.Click On " Advanced" Button on the bottom.
5.In the advance Security Dialog Window, Click on "" Owner "" tab
6.Here you will able to see the Current Owner ( ie: Trusted Installed )
7. To take owner ship of the object, click on the Edit button, Give permission to UAC , the highlight the user name in the " Change Owner To" box that you want to assign as the owner for the object. Then Click " OK " to finish the process.
8.Back in the Advanced Security Settings Window , You will see the current owner has changed to the user you just selected.
9.Click the ""OK "" and exit this window.
10. Click "'OK"" again, to exit completely from the Properties window..
11. Repeat Step 1 to 4 to open the object's Properties Window again...
12.Back in Object's Properties window, click on the edit button , and confirm the UAC elevation request.
13. Highlight the Administrators in the " group of users names"" box. If the user ID or group that you want to manage the permissions for the object doesn't exist, Click on.."" Add"" button, and type in the user name or
group name desired into the "" Enter Object names to select ( can use Everyone as user Name)" box and finish off by clicking on the "" OK""
14. In the permissions for Administrators box below ( or any other user name or group name you choose). click on ""Full Control"" under the ""Allow"" column to assign full access rights control permission to Administrator's
group....
http//windows.microsoft.com/en-us/windows-vista/troubleshoot-access-denied-when opening-files-or-folders.

Upgrading to Office home and student 2010

I purchased Office home and student 2007 a few months ago....It was my understanding that I would be able to upgrade it to 2010 free when it became available. How do I get the free upgrade?
Solved!
Go to Solution.

For those of you who do not wish to follow several links to get to the page you need, here you go:
http://office.microsoft.com/en-us/tech-guarantee/
And before you click the link, here are the instructions:
1.
Buy & validate
Validate that you have purchased a qualifying Office 2007 product from Microsoft or an authorized reseller between March 5, 2010, and September 30, 2010. Note: Trial versions of Office 2007 are not eligible.
See the eligibility requirements for more information.
2.
Install & activate
To take advantage of Microsoft Office 2010 Technology Guarantee, you will need to:
Install and activate your qualifying Office 2007 product by September 30, 2010.
Provide your Product ID-it is required to redeem your Technology Guarantee Office 2010 upgrade.
Retain your activated Office 2007 25-character Product Key.
3.
Download Office 2010
Once you’ve purchased and activated Office 2007, you can redeem your Office 2010 upgrade online. You have the choice to download Office 2010 free or purchase a DVD for a fee.
You must request your Office 2010 upgrade no later than October 31, 2010, and must meet all eligibility requirements.
Note: Your Office 2010 upgrade may not have the same programs as your Office 2007 suite. See the FAQ for more information.
I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
: Open Mailbox

Office Home and Student 2010

I purchased a new laptop and received a produce key for Office Home and Student. During the trial version I had access to Outlook. Once the trial version expired and I entered the product key I received when I purchased my laptop but no longer have access to Outlook. So, I guess I have to purchase Outlook and Publisher separately??

True, I've heard of that. Unless you saved the email server side, the items are locked until you purchase. I suggest contact 1-800-Microsoft as that is a 'feature' of their specific software.
Since importing your emails is important to you, for the future I would suggest using an IMAP compatible service. A free, well known one is gmail.com. This will allow you to keep a copy of your emails server-side in the event of a system crash or other event. Outlook is compatible with it.
I am a Bestbuy employee who volunteers on these boards on my own time. I am not paid for posting here, and you should understand that my opinions are exactly that - opinions. I do not represent Bestbuy in any way.
: Open Mailbox

Microsoft Office Home and Student 2007 trial

5 days ago I purchased a Toshiba Satelilte 300 laptop, and have a 60 day trial for Microsoft Office Home and Student 2007 but am experiencing problems with installing it. I have obtained a Trial Activation Key and entered it when prompted; when the conversion process is complete I close all open Microsoft windows, as instructed, but when I re-open them I get a message telling me that the trial has expired!!
PLEASE, PLEASE tell me what I'm doing wrong, and how I can begin to enjoy my trial!
Many thanks

Maybe these help.
Activate Your Microsoft Office System Trial Product
How to troubleshoot problems that you may experience when you try to activate a 2007 Office product
Request a trial activation key
Which Satellite 300?
-Jerry

Microsoft office - home and student for Mac?!?!?!

Hi,
If anybody can help me that would be a great big huge help!
Basically i have just got my first Apple MacBook and i have the Pro version, so when i bought it i found out that it doesn't already have an office or word type of product in it, so i decided to buy microsoft office home and student for mac, which i was told would be fine on my macbook.
when i installed it yesterday i decided to start working on a word document and tried to save it onto my usual memory stick that i generally use all the time. Upon saving it and trying to reopen it, it wouldnt let me do this...came up with this ...
Process: Microsoft Word [160]
Path: /Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier: com.microsoft.Word
Version: ??? (???)
Build Info: Unknown-100825~0
Code Type: X86 (Native)
Parent Process: launchd [89]
Date/Time: 2011-03-12 17:58:41.165 +0000
OS Version: Mac OS X 10.6.6 (10J3210)
Report Version: 6
Interval Since Last Report: 9468 sec
Crashes Since Last Report: 10
Per-App Crashes Since Last Report: 10
Anonymous UUID: CBC85B25-EF82-45DE-9AFD-8ACE04FBECA3
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0
Dyld Error Message:
Library not loaded: @rpath/mbukernel.framework/Versions/14/mbukernel
Referenced from: /Applications/Microsoft Word.app/Contents/MacOS/Microsoft Word
Reason: image not found
Binary Images:
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <283EE026-C0FE-1FF9-DB81-BFB155793157> /usr/lib/dyld
Model: MacBookPro8,1, BootROM MBP81.0047.B04, 2 processors, Intel Core i5, 2.3 GHz, 4 GB, SMC 1.68f96
Graphics: Intel HD Graphics 3000, Intel HD Graphics 3000, Built-In, 384 MB
Memory Module: global_name
AirPort: spairportwireless_card_type_airportextreme (0x14E4, 0xD6), Broadcom BCM43xx 1.0 5.100.198.10.1)
Bluetooth: Version 2.4.3f1, 2 service, 12 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: Hitachi HTS545032B9A302, 298.09 GB
Serial ATA Device: MATSHITADVD-R UJ-898
USB Device: FaceTime HD Camera (Built-in), 0x05ac (Apple Inc.), 0x8509, 0xfa200000 / 3
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfa100000 / 2
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0246, 0xfa120000 / 5
USB Device: BRCM2070 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000 / 4
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x821a, 0xfa113000 / 8
USB Device: Hub, 0x0424 (SMSC), 0x2513, 0xfd100000 / 2
USB Device: USB Mass Storage Device, 0x1307 (USBest Technology Inc.), 0x0165, 0xfd120000 / 4
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd110000 / 3
If anyone could help me that would be fantastic!
Thanks for reading

Hi,
I was looking for help with this same problem on my Wifes MBP but with Excel, while I was looking for solutions, I tried installing Messenger again, fixing disk permissions with disk utility, as well as other things, none worked. Then I was looking for where this nasty mbukernel file lived.
That was when I noticed that "Microsoft Excel.app" was in the /Applications folder instead of the "/Applications/Microsoft Office 2011", so I moved the Microsoft Excel.app back into the office folder and wallah it all works as intended.
Hopefully that will help yourself and others with this obscure problem.
Cheers
Keith

Good afternoon.I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninst

What's error 1 in adobe photoshop elements configuration? I have a computer with W Vista 8, Windows office home and business 2013. I recently tried to install Photoshop Elements by CD with serial number but on the desktop appears the following message: error 1 (configuration problem) try to uninstall and reinstall. I have done this but the message continues to appear

You haven't mentioned which version of PSE. If it is PSE 13, that requires a minimum of windows 7.

Is office home and business 2013 compatible with windows 8.1?

I have read several issues with installing Microsoft home and business 2013 and the system running right on windows 8.1 has the issue been resolved or is there another version of Microsoft home and business I should download?

Hello,
In theory, Microsoft Office Home and Business 2013 is
compatible with Windows 8.1. You can check if your system meets the requirements by clicking the Requirements tab in the webpage below:
http://www.microsoftstore.com/store/msusa/en_US/pdp/Office-Home-and-Business-2013/productID.259321600
Thanks,
Steve Fan
TechNet Community Support

Is Office Home and Business 2013 fully compatible with Sharepoint Online (Office 365)?

My client recently upgraded 3 Windows 7 PCs (2-32 & 1-64-bit OS) from Office 2007 32-bit (which was actually working fine against Exchange/SharePoint Online) to Office Home and Business 2013 (32-bit)
Now, for all 3 PCs, while Office 2013 Word/Excel can open, check out/in, and save SharePoint Online files, there is ALWAYS a 2 minute delay in closing the file which is apparently waiting for the Local Security Authority call to return. This seems
to indicate an issue related to SharePoint security on the client side.
Problem Event Name: AppHangXProcB1
Application Name:
WINWORD.EXE
Application Version:
15.0.4657.1000
Waiting on Application Name:
lsass.exe:lsasspirpc
This is the Local Security Authority Security Support Provider Interface Remote Procedure Call (LSA SSPI RPC)
My client has 66 licenses for SharePoint Online (Plan 2) and 73 Exchange Online (Plan 1) "stand alone" services. The same failure is happening on 3 Win 7 PCs. All of which I've carefully reviewed against the MS Office trouble shooting guides (start
Windows OS w/out non-MS services, Word/Excel safe mode w/out add-ons, O365 readiness checks, Office repair, etc.). We have PCs running Win 7 (32 & 64-bit) w/Office 365 ProPlus & Office Professional Plus 2013 that work fine. it's JUST these 3 Win 7
PCs that were upgraded from Office 2007 to Office Home and Business 2013 that have the 2 min. SharePoint file close time.
Can you please confirm that Office Home and Business 2013 is compatible w/SharePoint Online
at least for Excel and Word?
The "slow close" problem can be demonstrated on multiple site collections/sub sites and w/Excel & Word docs in doc libs and lists
After many hours capturing information, following the MS Office trouble shooting guides, and repairing the Office install, I've had no luck in resolving this.While Word/Excel will eventually close SharePoint Online files after about
2 minutes, this is certainly unacceptable. Otherwise, locally stored files close normally and new files were created by the Office 2013 Excel/Word for this testing.
Any thoughts or guidance would be appreciated.

Hi raygabe,
I couldn't find the document mentioned there is any compatibility between Office365 SharePoint online and Office Home and Business 2013 version, I would recommend that you check if the issue could be reproduced on other Win7 machines installed with Office
Home and Business 2013 installed directly instead of upgrading from Office2007, see if issue is related to Office application upgrade.
I also recommend that you post this issue on our dedicated Office365 SharePoint online forum and Office 2013 forum for a better assistance with more experts regarding this issue from the following links.
http://community.office365.com/en-us/f/154.aspx
https://social.technet.microsoft.com/Forums/office/en-us/home?category=officeitpro
Thanks,
Daniel Yang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you havefeedback for TechNet Subscriber Support, contact [email protected]
Daniel Yang
TechNet Community Support

Office home and student 2013 product key

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