Office jet 4500 wireless cannot print from Internet Explorer 9

Since I installed IE9 I can no longer print webpages and I get an errormessage when I try to, whereas printing in MS Office works just fine.
My OJ 4500 Wireless is installed on a Windows 7 (64 bit) machine.
I tried solving the problem by downloading and installing the latest full version driver, but the problem persists.
Who can help me?

Hi ATOL,
It sounds like you might be selecting properties instead of "printer properties".
Double check and make sure that you're selecting "printer properties" from the list.

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Office jet pro 8600 cannot print from tray 1

We have an officejet pro 8600 with a second tray installed. Plain paper in the second tray which is on default on actual printer. Headed paper in tray one which is locked on printer.
Cannot print letterhead. If I manually go into printer preferences and select tray 1 to print on letter head printer will only print from tray 2.
Please help!
I know I can also go into printer on PC and make some settings under the installed device but no matter what I do printer will only print from tray 2 plain paper.

Hello @polecat123 , and welcome to the HP Forums, I hope you enjoy your experience!
I see you are experiencing tray selection issues. I would love to try and help you, but I do need a little information first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Also, do you have the same issue making a copy as opposed to a print?
Good luck and please let me know the results of your findings. Thank you for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

Switched to external monitor lost access to Diagnostic Policy, Basic Filtering Engine, cannot print from interenet explorer

Laptop running windows 7
I switched to an external monitor (broke the LCD) and lost all sorts of things
1) Diagnostic Policy was not running, and could not be started via services.msc - I received "Access Denied" Error.
Fixed with
net localgroup Administrators /add networkservice
net localgroup Administrators /add localservice
2) Base Filtering Engine was not running, and could not be started via services.msc - I received "Access Denied" Error.
Still not running - tried all the usual suspects
a) virus scan
b) SFC
c) registry entry looks fine
d) adding "Everyone" with full access to the ControlSet/services/BFE registry key
3) Cannot print from Internet Explorer
There are probably other issues .. I suspect there is a common underlying problem, but have no idea of where to look
Thanks
Jonathan
JonW

I dropped the unit on the floor on 6/11 around 1PM, and then tried to turn it on. I hooked the laptop up to an external monitor at 9:34PM.
This is a trimmed down subset of the log (I do not see any way to attach files to this post)
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Dhcp-Client        1004
Service State Event
Error      6/11/2014 9:35:13 PM
Dhcp-Client        50038
Service State Event
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7023       None
Error      6/11/2014 9:35:13 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
Dhcp-Client        1004
Service State Event
Error      6/11/2014 9:35:13 PM
Dhcp-Client        50038
Service State Event
Error      6/11/2014 9:35:12 PM
Service Control Manager
7001       None
Error      6/11/2014 9:35:13 PM
DistributedCOM
10005    None
Error      6/11/2014 9:34:52 PM
Service Control Manager
7024       None
Error      6/11/2014 9:34:52 PM
Service Control Manager
7001       None
Error      6/11/2014 9:34:49 PM
Eventlog
1101       Event processing
Error      6/11/2014 9:34:47 PM
Service Control Manager
7001       None
Error      6/11/2014 9:34:45 PM
Service Control Manager
7023       None
Error      6/11/2014 9:34:45 PM
Service Control Manager
7023       None
Error      6/11/2014 9:34:41 PM
Service Control Manager
7001       None
Error      6/11/2014 9:34:41 PM
Service Control Manager
7023       None
Error      6/11/2014 9:34:41 PM
VSS        8193
None
Error      6/11/2014 9:34:40 PM
Service Control Manager
7023       None
Error      6/11/2014 9:34:40 PM
Dhcp-Client        1004
Service State Event
Error      6/11/2014 9:34:40 PM
Dhcp-Client        50038
Service State Event
Error      6/11/2014 9:34:38 PM
Shell-AuthUI      5007
None
Critical   6/11/2014 9:34:27 PM
Kernel-Power    41
(63)
Error      6/11/2014 9:34:37 PM
EventLog
6008       None
Critical   6/11/2014 1:15:48 PM
Kernel-Power    41
(63)
Error      6/11/2014 1:16:06 PM
EventLog
6008       None
Error      6/11/2014 1:07:22 PM
WMI      10
None
Error      6/11/2014 1:07:14 PM
DistributedCOM
10016    None
Error      6/11/2014 1:05:59 PM
Eventlog
1101       Event processing
Error      6/11/2014 1:05:58 PM
Shell-AuthUI      5007
None
Critical   6/11/2014 1:05:38 PM
Kernel-Power    41
(63)
Error      6/11/2014 1:05:58 PM
EventLog
6008       None
Error      6/11/2014 1:02:17 PM
Diagnostics-Performance
300         Standby Performance Monitoring
Error      6/11/2014 1:02:15 PM
WLAN-AutoConfig
8002       AcmConnection
Error      6/11/2014 1:02:15 PM
WLAN-AutoConfig
11002    MsmAssociation
JonW

Cannot print from internet

I have an HP computer, HP office jet 6600 hooked up wirelessly, can print from windows but cannot print from the internet. When I did a windows trouble shooter, it came up with missing microsoft teredo tunneling adaptor/driver. I tried downloading the repair for it and it started a scan that started at 10 PM and was still running the next morning. I removed tht from the computer but still cannot print from internet. Can anyone help me?

Hi @Cabon,
Welcome to the HP Forums!
I see that you can print from Windows, but not from the internet. I am happy to help you with this printing issue!
What version of Windows are you using? If you do not know the operating system you are using, please visit this website. Whatsmyos.
In the meantime, please see this printing guide, Print Jobs from Your HP Printer are Stuck in the Print Queue. (Even though the guide title may not match your issue, I believe the solutions will help).
Hope this guide helps, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

I have a HP office Jet 4500 wireless All- In One, how do I delete the customer participation program

Hi
The customer Participation Program is taking up so much space that I want to remove it from my laptop.
I have a HP Office Jet 4500 wireless All In One. When I attempt to remove it I get a message that says if I remove the program
my device will no longer work.. How can I safely remove it without damaging my equiptment from working?

couple of questions about this:
Are you scanning from the printer, or with software on the computer? If from the computer, are you initiating the scan from Windows, HP software, or Word?
If you put a legal size document in the feeder, and press scan, unless the defaults have been changed to letter size, it should scan the entire legal size sheet. You should be able to go into the settings and change that if the default has been set to letter.
007OHMSS
I was a support engineer for HP.
If the advice resolved the situation, please mark it as a solution. Thank you.

I cannot print from web pages with mozilla, can print from internet explorer and all other programs. I have a Cannon Imageclass MF8100.

I cannot print from any web pages with Mozilla as my browser. The printer gives me a blank page. I can print from internet explorer and all other programs. I have a
Cannon Imageclass MF8100 printer. I spoke to Cannon as I thought it was a Cannon issue and it is not.

Try the '''''reset''''' described here: <br />
http://kb.mozillazine.org/Problems_printing_web_pages#Reset_printer

Office jet 6100 series not printing from Mac OS X 10.9.3

office jet 6100 series not printing from Mac OS X 10.9.3. This seems to have happened suddenly. USB hardwired to a new Macbook Pro. HP Inkjet 6 Driver 2.0.3 Any ideas?
This question was solved.
View Solution.

I would recommend resetting the printing system, then rebooting the mac to allow it to scan for the usb connection to the printer. It should then automatically add the printer back, and if any other updates are needed, it'll ask you to install htem
http://support.apple.com/kb/PH14141
*** If my reply was helpful, please click on the "Kudos Thumbs-Up" on the right, as a way to say "Thanks!".
If this reply also fixed your issue - please click the "Accept as Solution" button, so that others can find the same answer. ***

Officejet 4500 will not print from internet.

Printer will only print e-mails, will not print anything from internet. "Unspecified error, Line 2107, Char1, Code0 res://ieframe.dll/preview.js" appears when ever I try to print from internet.

The issue is caused when Windows creates the printer profile in the control panel that it doesn't correctly create it with the drivers.
We're not going to completely uninstall all the HP software, instead we're going to remove the corrupt Windows printer profile and reinstall it. Total time for this on an average computer is about 5-10 minutes to completely repair (including reboot).
1) Navigate to Start Menu > Devices and Printers or Start Menu > Control Panel > Printers
2) Select each printer profile for the printer with an issue, then select remove device/printer.
3) Reboot
4) Navigate to Start Menu > All Programs > HP > insert model # here > Add Printer (or Setup Wizard)
5) Follow the setup prompts to reinstall the printer profile and it recreates the Windows printer.
6) Test by printing google.com (uses very little ink when the test page comes out).
Let me know if you have any questions or issues.
Thanks,
Dan
I work for an internation tech company and personally perform thousands of computer repairs a year. I'm based out of the US working for a US company, and have been working on computers for over 13 years.
****Click the White Kudos star to say thanks****
****Please mark Accept As Solution if it solves your problem****

One account on computer cannot print from internet

Mac mini with separate accounts, using HP Officejet J4550 as printer. From one account cannot print anything from the internet, including web pages and email.

Hi @Cabon,
Welcome to the HP Forums!
I see that you can print from Windows, but not from the internet. I am happy to help you with this printing issue!
What version of Windows are you using? If you do not know the operating system you are using, please visit this website. Whatsmyos.
In the meantime, please see this printing guide, Print Jobs from Your HP Printer are Stuck in the Print Queue. (Even though the guide title may not match your issue, I believe the solutions will help).
Hope this guide helps, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Cannot print from internet connection

For several weeks now, I've been unable to print pages from the net. I can print documents in hard drive programs just fine (Word, Excel, etc.), but whenever I try to print from the net, it loads up the printer pane, but there's nothing to preview and pressing print does nothing.
It used to work just fine. I've tried to figure out if I loaded anything on here a few weeks back that might've affected it and the only program I added was an updated version of Quicktime to allow me to rotate movies.
We can print from our other Mac which is linked to mine.
What should I be checking?
TIA

Hi ! Welcome to the HP Forums, and thanks for posting. I understand you are having some wireless communication issues with your HP Deskjet 3520 e-All-in-One series after restarting your modem. I'd love to help you with this. The first thing I would recommend doing would be to do a network power refresh. When the signal to the router or modem is interrupted, the printer will often lose connection without giving any signs of it.Let's leave the router on and unplug the power cable (NOTE: Do not reset the router.), then do the same with the printer, and shut down the computer. After a full minute, plug the router back in, wait for it to fully power up, then plug the printer back in and wait for the wireless light to become solid. Once both the router and printer are on, go ahead and turn the computer back on. Doing this will refresh the network connection. Once everything is back on and running, is the blue wireless light on your printer on and solid? Or is it blinking? If it is blinking it means that it is searching for a network connection and is unable to connect. If the light is blinking, I would suggest following these steps to reconfigure your printer on your wireless network:Setting Up the Printer for a Wireless network for the HP Deskjet 3520 e-All-in-One and HP Deskjet Ink Advantage 3520 e-All-in-One Printer Series If the wireless light is on and solid, try printing from the iPad and iPhone again (you may need to restart these devices as well for them to work). Hope this helps! Please respond to let me know if this resolved your issue.

Cannot Print from Internet Pages

Hi, I have my HP Photosmart 5510 Printer connected to my laptop via Wi Fi. I can print successfully from files on the laptop ( such as word docs ), but if I try to print from an internet page, including E-mails, nothing happens. No items even appear in the printing list ( when I select 'see what is printing' ). I have reinstalled printer drivers from the HP website, but this does not cure the problem. Please help. Regards, Bob P.

Hi , I have done some research and found a few things for you to try. Please perform the steps outlined below and let me know the outcome of your efforts: Method 1: Try printing a webpage running Internet Explorer as an Administrator. To start Internet Explorer as an Administrator, follow these steps: a) Close all Internet Explorer windows.b) Click Start, click All Programs, right-click Internet Explorer and select Run As Administrator.c) Browse to a website and try test printing a page while running as the Administrator. If the issue persists, try next method. Method 2: Try printing after disabling Protected Mode. Try printing a webpage after disabling Protected Mode, to do this, follow these steps: a) Click the Tools icon in Internet Explorerb) Click the Security tab and uncheck the checkbox beside Enable Protected Mode (requires restarting Internet Explorer)c) Click Apply, and then click OK.d) Close all open Internet Explorer windows, and then restart Internet Explorer.e) Browse to a website and try test printing a page while running as the Administrator. If the issue persists, try next method. Method 3:
Set IE as default browser. Follow the steps for the same: a. From the Start screen, type Default Programs, and select the Apps filter.
b. Click Default Programs in the search results.
c. Click Set your Default Programs.
d. Choose Internet Explorer from the list.
e. Select Set this program as default, and then click OK. For further reference, refer the following Microsoft article. http://windows.microsoft.com/en-US/windows-8/choose-programs-windows-uses-default - Source If the issue persists, it might be a good idea to run the Microsoft fix it utility to Diagnose and fix printer and printing problems automatically. Please let me know if you can print after you try these suggested solutions. Thanks.

Hp printer Office Jet Pro 8600 wont print from my Mac running Mavericks. Worked fine with PC.

I am having trouble getting my printer to print with my MAC. It recognizes jobs in the queue, but keeps telling me the printer isn't connected? I have uninstalled and re installed it, updated the drivers. Grrrrr
Need this for school. Not sure what else to try?

Hi @zeern2003,
Welcome to the HP Forums!
I see that your HP Officejet 8600 will not print from your Mac running Mac OS X Mavericks. I am happy to help you with your printing!
Please see this printing guide, Print Jobs are Stuck in the Print Queue. As it has information on what to do if your printer is offline, not printing, or not responding.
Hope this guide helps, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Laserjet 1020. Cannot print with Internet Explorer 9

I have downloaded the latest Microsoft Internet Explorer 9 and now find that I cannot print emails with my HP Laserjet 1020. Previously when using IE8 printing was OK. I use Windows Live Mail and Windows Vista as my OS. I also have an Epson printer that works OK with IE9 and Live Mail but the HP does not. I would like to keep IE9 if possible

Hi ATOL,
It sounds like you might be selecting properties instead of "printer properties".
Double check and make sure that you're selecting "printer properties" from the list.

Invalid pointer when printing from Internet Explorer 64 bit with Adobe Reader 11.0.7

If I print a PDF file in Internet Explorer 8 or 9 64 bit with Adobe Reader 11.0.7 on a Windows 2008 R2 server with the File --> Print (or CTRL+P) option, the file won't print. It generates the error "Er is een onjuiste parameter" (Dutch version). I can print the PDF file with the Adobe Reader option. The 32 bits version of IE8 or IE9 works fine. Also the Adobe Reader versions before 11.0.7 works fine. One fix in 11.0.7 is "64 bit IE plugin - required to run IE 11 with Enhanced Protected Mode on in Win 7". Is this the reason that IE8 or IE9 64 bits doesn't work anymore with the CTRL+P option?

You can try using this tool to first remove all traces of Reader from your computer: http://labs.adobe.com/downloads/acrobatcleaner.htmlThen, you can download the full offline Reader installer from http://get.adobe.com/reader/enterprise/ After downloading, restart your computer and run the installer before doing anything else.

My HP Laserjet 1020 will not print from Internet Explorer 9

I just get an error message saying that "an error occurred on the script on this page." The printer works fine with other software. Moreover, Internet Explorer will print perfectly on my old HP deskjet 940c. I've downloaded the latest driver for the Laserjet 1020, but it doesn't help. Any suggestions?

My Hp 1020 Laserjet will not print when using Explorer 9, it did when using Explorer 8.
I get an error :
Unexpected call to method or property access
Code: 0
Url: res://ieframe.dll/preview:js
It will print when using Mozilla FireFox
What can I do ?

Office jet 4500 wireless cannot print from Internet Explorer 9

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