Office jet 4620 on network, will not print

I have an Office Jet 4620 on my wireless network at home.
It has worked well until I installed a new router. The network sees the printer, I have entered my network password into the printer software.
When I try to print the printer makes a little noise then locks up. The only way to get the printer to turn off is to pull the power cord.
Any ideas?

Hello kalister1,
Welcome to the HP Forums!
I understand your Officejet 4620 will not print. I will do my best to assist you! I am going to suggestion two options for you to try:
Please follow this entire HP document on Printer Does Not Maintain Wireless Connection. Also, I would recommend following this HP document on Sleep Mode Issues. Your printer could be going into a sleep mode, this is why you're experiencing this kind of issue.
Looking forward to hearing from you. Have a great night.
I worked on behalf of HP.

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Message Edited by remleys_west on 06-23-2009 10:29 AM
Message Edited by remleys_west on 06-23-2009 10:35 AM

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Office jet 4620 on network, will not print

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