Office Jet 4620

I just bought a Office jet 4620 printer. I have a question. Can the printer prints only black and white copies if needed?
Thanks
This question was solved.
View Solution.

Hello,
Please click on the below link to access the steps that should resolve.
Printing in Black
Regards,
Jabzi
Help the community by marking this post .
Was your question answered? Mark it as an Accepted Solution!
See a great post? Give it a Kudos!
I work for HP
Regards,
Jabzi
Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
Click "Accept as Solution" if it solved your problem, so others can find it.
Although I am an HP employee, I am speaking for myself and not for HP.

Similar Messages

Office jet 4620 on network, will not print

I have an Office Jet 4620 on my wireless network at home.
It has worked well until I installed a new router. The network sees the printer, I have entered my network password into the printer software.
When I try to print the printer makes a little noise then locks up. The only way to get the printer to turn off is to pull the power cord.
Any ideas?

Hello kalister1,
Welcome to the HP Forums!
I understand your Officejet 4620 will not print. I will do my best to assist you! I am going to suggestion two options for you to try:
Please follow this entire HP document on Printer Does Not Maintain Wireless Connection. Also, I would recommend following this HP document on Sleep Mode Issues. Your printer could be going into a sleep mode, this is why you're experiencing this kind of issue.
Looking forward to hearing from you. Have a great night.
I worked on behalf of HP.

Office jet 4620 power cuts off

Hello Folks.....Please help!!
I have an Office Jet 4620. I have tried numerous times today to get the power to stay on. The power button on the printer does not work and I've had to switch it on/off at the wall switch to power up again. The printer will start up, briefly show the menu screeen, the blue wireless button lights up and then it immediately shuts down by it self! Same result in any socket in the house.
I have quite a few docs to scan and print today, does anybody know what is causing this? Am I looking at a repair (it's out of warranty by 3 months) or do I need a new printer? :-(
Any advice greatly received.
Kind regards
Barbara

Hello,
It's not advisable to direct switch on/off from the power souce. Dirty or hard power cycling may hurt your power or eletrical devices.
In your case, there's chance for your internal power adapter is having problem.
Thanks
Although I am an HP employee, I am speaking for myself and not for HP.

Installed new black ink , printer will not print black and white on the office jet 4620

HP Office jet 4620 Windows 7
I can not get the printer to print the black cartridge. i have installed a new one and I cleaned the print head still nothing. It will not copy please advise what steps i should take

The troubleshooting steps in this document may help resolve the issue.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Printer office jet 4620

Dear all,
i have serious problem i got printer from Europe it printer office jet 4620 my problem it is take cartridge ink number 564
right now i am Egypt i search for that ink in all hp reseller and they all i have to contact support to discible how to change the frim wire to accept meddle east inks that belong for that model which is no 178
so is there any solution

Hi @Ciara_B could you assist this individual they have Print Cartridge questions.
Regards,
George
I work for HP

Issue with installation of a printer hp office jet 4620.

I was installing a hp officejet 4620 printer and messed with the printer drives, and now it don't work properly, i need to restore my drives for this printer in macintosh HD/Library/Printers/PPDS/Contents/Resources ? maybe? I really don't what to do.

Hello Leca, I'd try this first...
Mac OS X: About the Reset Printing System feature ...
http://support.apple.com/kb/HT1341?viewlocale=en_US
10.5/10.6/10.7/10.8 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..."       As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

HP office jet 4620 has good wi-fi connection but, cannot print directly .via my computer?

I have spent 2 full days trying to print from my computer (also wi-fi enabled) through to my HP Officejet 4620.
I have had splendid downloads from HP trying to sort the problem but no luck so far.
I have windows Vista and my computer is a faithful old Toshiba Satelite L300 and, I have not connected to a printer before on this computer. To enable the printer to engage with my wi-fi rovider was easy and successful. It prints test papers great.
Any help would be so appreciated.
moneypenny

Hello missmoneypenny,
Welcome to the HP Support Forums!
I see that you are unable to print over a wireless network with the Officejet 4620 with a Windows Vista computer. When you try to print, what happens? Is there an error, is the printer not found, does the software not install, etc?
Have you tried the Print and Scan Dr, if not, run it and let me know the results.
Regards,
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

HP Office Jet 4620 Will Not Print Black

I have had my HP Officejet 4620 for almost two years. Until a couple of weeks ago, it was printing perfectly - no problems at all. In the last couple of weeks, however, the printer is having problems printing in black. At first, the black was rather staggered (e.g. the top half of a line would be black, bottom half of line would be grey or non-existent). The only way to get it print consistently in black was to set the print quality to "best". This only worked for a couple of days. Now the black will only print out in the most very faded grey - almost invisible. I have tried everything suggested on the forum - new cartridges, venting, alignments, printhead cleaning and so forth and so forth. Nothing works. I have run HP Print and Scan Doctor 4.3 but to no avail. The printer simply appears to be unable to print any longer in black. I notice that many people seem to be experiencing the same problem with no solution. I am somewhat inclined to believe that there is a product deficiency or problem associated with this printer that HP does not want to discuss on the Forum. I am at my wit's end. The only solution I see is to purchase a new printer. This is unfortunate since I hate to scrap a piece of hardward as new as this. I also suspect there is no point in trying to get it repaired since the repairs will probably cost more than a new printer (my printer is no longer under warrantly). Does anyone have any further thoughts, suggestins or comments? Can someone from HP please explain why this problem seems to be so common and unfixable? Many thanks!!

Hi Donocan
I'm going to private msg you on this (check out envelope at top right)
Thanks, Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

Office jet 4620 - black ink not printing

Even though the ink level was at about 20% level, black ink was not printing. I cleaned the printer head but no resolution. I then bought a new HP cartridge at Staples and replaced the old one. Still not printing black. Other colors ok. Have gone through cleaning a few times
Any help? Thanks!
This question was solved.
View Solution.

Ok thanks for the feedback @allenf , glad to hear it
Ciara
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

How do I print from my ipad to my office jet 4620?

How do I get my ipad to print on my printer?

Hi,
Download the HP eprint app for iPad. And you should be able to print using the app.
Thanks
Happy Printing
Click on the "Thumbs up"button on the left to say "Thanks"
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

How do I print from my Samsung NC10 netbook to my HP Office jet 4620 wireless printer

I have set up my wireless printer on my HP desktop PC. - works fine - Windows 8
How do I set up my Samsung NC10 Netbook to enable me to see the printer - Windows XP.
My netbook does not have a CD/DVD driver.
I am not sure what software I need to downoad as I am a novice.

Hi,
Please download drivers from the following link and install on your Windows XP machine:
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=228&lc=en&cc=us&dlc=en&sw_lang=&product=51916...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Newly installed office jet 4620

Printer is working connect via usb but trouble getting code for eprint
This question was solved.
View Solution.

The printer is not able to use ePrint if you have the USB cable connected. The unit has to be connected to the network. Once you connect the printer to the network you should be good to go!
These steps typically resolve the issue:
1. Press the ePrint button on the printer's front-panel.
2. Head over to the ePrintCenter website (http://www.eprintcenter.com/), and log in (or sign up for a new account if you don't have one).
3. Click the "+Add Printer" button and enter the printer code from the ePrint info page (“Print Report” page from step 1). Create a customized ePrint email address.
If I have SOLVED your issue, please feel free to provide KUDOS and make sure you mark this thread as SOLUTION PROVIDED!
Although I work for HP, my posts and replies are my own opinion and not those of HP.

Is hp office jet 4620 able to prints?

m

Hello @51959 , and thanks for contacting the HP Forums!
I would like to verify, what issues are you experiencing?
I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Also, are you connected via a USB cable, or wireless?
Please let me know. Thanks again for contacting the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

How do I set up a 4620 office jet on an airport network with only an iPad?

I only have an iPad and set up airport network no problem, but HP office jet 4620 printer won't connect without wps or computer. Any ideas?

Hi Neil1950,
You will be doing this wirelessly without the need for a cable. From the iPad Settings icon, click on Wi-Fi>Network>Select the printer's network to connect using the same steps listed above.
After your iPad is connected,
1. Open Safari in the iPad and enter 192.168.223.1in the addressbar and press enter.
2. Navigate to the WIreless Setup Wizard to setup your printer on your network.
3. Follow the steps to join your printer on the network.
Please click the blue Kudos star in the post that helped you.

HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One (a) difference (b) install on one desktop

Given:
HP OfficeJet 7410xi All-in-One connected to 2 desktops (Visa and Win8.1 - 64-bit) via usb network hub (i.Connect). Able to print from both computers. Vista machine has HP Solution Center installed (able to import pictures from camera SD card, scan documents to PDF, etc).
Q1: Are print drivers and sw for 2 different HP printers (HP Office Jet 8625 and HP OfficeJet 7410xi All-in-One) compatible on the same computer?
What is the installation procedure for the SW and driver for HP Office Jet 8625 and connect via Wireless to Visa and Win8.1 - 64-bit desktop such that the 7410xi All-in-One current setup not impacted.
Objective: Ability to select the desired printer for printing,Reason: the 7410 HP Solution Center has additional functions (scan to Pdf, import from camera SD card, etc) than the 8625 so need both.
Q2: Does the HP Office Jet 8625 have similar HP Solution Center ... please provide link to the HP Solution Center SW for the the 8625.
Q3: Where is the user guide manual for the HP Office Jet 8625? The user guide manual refers to 8610, 8620, 8630. Is 8620 same as HP Office Jet 8625; what's the difference?
Q4: Where is the text installation for the HP Office Jet 8625? The only installation guide is a poster -- no words on the poster. Please provide text based setup instructions starting from unpacking out of the box.
Concern with users comments regarding the HP8625: http://reviews.costco.com/2070/100116415/united-stationers-hp-officejet-pro-8625-e-all-in-one-printe...
Q5: "..print envelopes, it thought it was "out of paper". Looks like the plastic "switch" that releases the tray springs is not properly designed...." Please provide instructions to correct the "switch" that releases the tray springs.
Q6: "..unable to print using the black ink cartridge if any of the other three color cartridges are empty..." How to print black and white if the other color cartridges are empty or is this statement an HP design?
Q7: "...after 15 min goes into sleep mode and wont come out unless I unplug machine..." How to turn off 'sleep mode'? If printer enters 'sleep mode', how to turn on without having to unplug/plug printer?
Q8: "..8625 went into powersave mode, then it was Printer OFFLINE...The problem was the HP8625 has a VERY POOR WEAK wireless system. " How to prevent HP going into powersave mode then Offline without doing anything to my network setup?
Q9: "... Windows 8.1 will not print via wireless to this printer ... Download the latest drivers from the HP website for the 8620 series - not from the supplied CD. Then download the "HP Print and Scan Doctor" and run the program. It should render the printer functional with windows 8.1. .. The printer works out of the box with the "old" version of windows perfectly..." Please provide a solution if this user's solution may cause other compatibility issues?

Hello @xandux,
I would like to assist you today with the answers to the questions that you have regarding the HP Officejet Pro 8625 e-All-in-One Printer.
Q1: The print drivers for the HP Officejet Pro 8625 e-All-in-One Printer and HP Officejet 7410xi All-in-One Printer are compatible on the same computer.
For the Officejet Pro 8625 you would first run the Wireless Setup Wizard on the front panel of the printer to connect it to the network.
How to Configure Wireless:
On the printer touch screen, touch the Right Arrow () to display the second navigation screen.
Touch the Setup icon (). The Setup Menu screen displays.
Touch Network, touch Wireless Setup Wizard, and then touch Continue.
Wait while the printer searches for routers that are within range of the printer. The Select Network Name menu displays.
Scroll down the list of network names until you find the name of your network.
Touch the name of your network, and then touch OK.
If prompted, enter the WEP or WPA key. This is case sensitive.
The printer will now connect to the network.
Once your printer is successfully connected to the network than you may run the installation of your printer.
The driver package for both Windows Vista and Windows 8.1 is the same. Should you want the latest drivers for the HP Officejet 8625 on both computers please click here to download the drivers. You will need to open that link on both the Vista and the 8 Computers. Once the website opens select the Download button on the top left. Once the download is complete the installation window will pop open. The onscreen prompts will walk you through the quick and easy install. You simply select that you are connecting a Wireless printer when prompted, the installer will search and find your printer and complete the install. You simply sit back and hit 'next' a few times. For additional install assistance and documentation please click here.
I can assure you that your HP Officejet 7410xi All-in-One Printer will not be affected by the installation of the HP Officejet Pro 8625 e-All-in-One Printer as they use completely different drivers.
Q2: The HP Officejet Pro 8625 e-All-in-One Printer uses the HP Printer Assistant Software rather than the HP Solutions Center Software. The Printer Assistant Software installs with the printer. Therefore, there is no separate link available for this. The Printer Assistant will load an icon on your computer that looks like this:
Once you click on that icon you will see a similar screen to this:
Q3: The User Guide for your HP Officejet Pro 8625 e-All-in-One Printer can be found here. It is for the Officejet Pro 8610/8620/and 8630 products as they are all within the same series.
The Officejet Pro 8625 is identical to the Officejet 8620. For specific specifications for just the Officejet Pro 8620 (8625) series printer please click here.
There are slight differences between the 8610, 8620, and 8630 products.
The Officejet Pro 8610: Print speeds are slightly slow (19 ppm in black and 14.5 ppm in colour), letter size flatbed glass, no automatic duplex copies/scans. The specifications for this printer can be found here.
The Officejet Pro 8620 and Officejet Pro 8630: both models are identical with their specifications. The only difference is that the Officejet Pro 8630 comes with 2 paper trays. The specifications for the Officejet Pro 8630 can be found here.
Q4: For detailed setup and install instructions please refer to the two documents below.
For out-of-box hardware setup instructions please click here.
For installation instructions for Windows Vista and Windows 8.1 please click here.
Q5: There is no switch that should have to be altered when printing envelopes. You simply load the envelope within the paper tray and select Print, just like any other printer. For instructions on how to properly load envelopes please click here. The only issue I have seen is that people aren't 'telling' the program on the computer that the printer is printing envelopes. This may cause a 'paper mismatch' error as your machine 'thinks' it's supposed to pull letter size paper and doesn't detect that as loaded in the tray. If there was a hardware defect with the switch when the HP Officejet 8625 first came out, we are not seeing those issues now so the switch issue must have been corrected.
Q6: Because of the Printhead design within these printers, there must be ink inside the printer to print. Therefore, if you run out of yellow ink, you must replace the yellow ink to continue using your printer. Once a cartridge is empty the printer goes into a 'depleted cartridge' error state. When this happens you are not able to use any features of the printer. The best course of action would be to keep an eye on your ink levels. When you start getting prompts that your cartridge is low, have a cartridge on hand for when the ink finally does run out. What I would recommend is if you're not planning on printing a lot in colour from your computer set the 'Black Ink Only' feature under the driver to ON. If you do not have this feature enabled, when you print from your computer certain print jobs are sent to your printer as 'image' files. If a document is sent to the printer as an 'image' file the printer will use colour ink to enrich the black on the document. This causes the colour ink to run out much faster than anticipated. If you turn Black Ink Only ON only black will be used for black documents. If you want to print a colour document you simply disable the Black Ink Only feature for that specific print job.
For more information regarding why this occurs and how to set Black Ink Only please click here.
Q7: Your machine is designed to go into sleep mode after about 10-15 minutes. This is not a design flaw. Ideally, once your printer enters sleep mode, if you need to print something you simply send the print command and the printer will wake up and respond for you. Occasionally sleep mode has issues. One issue for instance is when you have a networked printer. Sometimes the routers don't send the print command to the sleeping printer properly and that causes the printer not to 'wake up'. This can be corrected with altering settings on your router. The other issue may lie with a programming issue within the printer. The best course of action to avoid sleep mode issues would be to ensure that your printer is running the latest Firmware. The latest Firmware can be downloaded here.
Q8: Again, powersave mode is the same thing as sleep mode. You should have no issues allowing your wireless Officejet 8625 to go into a sleep mode. Once the printer is asleep you simply send a print job to your printer and the printer will 'wake up' and print for you. It is rare to see 'sleep mode' or 'powersave' issues. Always keep the Firmware up to date to avoid programming issues.
Q9: Microsoft has recently released a HotFix to correct wireless printing issues as they have found printing issues within the Windows 8 and Windows 8.1 Operating Systems. This issue is not specific to HP or the HP Officejet 8625. Rather, the issue seems to affect all wireless printers on the Windows 8 and Windows 8.1 Operating Systems. The HotFix can be found here. Once the website opens you simply select the button for HotFix Download Available. Follow any onscreen prompts to install the HotFix. There has been a lot of luck with running this fix.
I hope this information helps to clear up any issues you may have. Please let me know if you have any further questions or concerns. Thanks for reaching out to the HP Support Forums!
X-23
I work on behalf of HP
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

Office Jet 4620

Similar Messages

Maybe you are looking for