Office Jet 7500A E910, wide format, firmware reset failed.

Having problems with printer, reset firmware, failed Error code on firmware reset hang is 6203B0AD. Anyone have a clue??
Also, how to tell if ink cartridges are genuine??

Welcome to the forums ilosade
I read your post about the error you are seeing when trying to install your Officejet 7500A printer. I will certainly do my best to help you out with this!
I would first suggest trying the steps in this guide. Please disregard the actual title, I have reviewed the steps and would suggest you try them: Windows: During Network Software Installation, an 'Installation Error 2081883401: Failed to Uninstal...
If the above steps do not work, you can try creating a new user account with administrator privileges on your computer and then download and run the installation again to see if that will work.
Create a user account
HP Officejet Full Feature Software and Driver
Please keep me updated on your results!
Have a great Tuesday
R a i n b o w 7000I work on behalf of HP
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Printing Sizes for Office Jet 7000 and Office Jet 7500A Wide Format Printers

I have the Office Jet 7000 wide Format Printer and the Office Jet 7500 Wide format All In One Printer. Is there any way to customize the size of paper that you want to print Or can you only use the ones in the drop down menu. I do scrapbooking and would like the option to print full bleed 8 x 8 inch papers. I can print full bleed on the 7000, but I do not see an option for custom sizing.

I have the Office Jet 7000 wide Format Printer and the Office Jet 7500 Wide format All In One Printer. Is there any way to customize the size of paper that you want to print Or can you only use the ones in the drop down menu. I do scrapbooking and would like the option to print full bleed 8 x 8 inch papers. I can print full bleed on the 7000, but I do not see an option for custom sizing.

Operating manual for office jet 7500a

Is there a PDF anywhere for an operating manual/booklet for my HP Officejet 7500a anywhere?

Here is the User Guide for the HP Officejet 7500A (E910a and E910c) Wide Format e-All-in-One Printers. Here is the HP Officejet 7500A Wide Format e-All-in-One Printer - E910a Drivers page for the HP OJ7500A.
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Office Jet 7500A Wide Fomat 910a - Checking Low Ink Levels

I used to be able to select 'Devices and Printers', select my printer and then I would be given a few choices including Checking ink levels. I have recently tried to do this, but the option no longer seems to be there.
In addition I used to be warned, on the computer, when my ink levels were getting low. I have recently run of ink on a number of occasions and there is no longer a warning.
Can anyone help?
Robhorne

Welcome to the forums RobHorne
I saw your post about wanting to check ink levels and not receiving a low ink warning any longer. I will do my best to help!
Respond to me with your operating system and I will do some research.
Thank you!
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Why do I have to turn off and on my HP office jet 7500A every time I want to print a page? I can print one and imediatly try to print a second and it says it cant be found on the network.

Since going up to Lion I am having problems with my HP Officejet 7500A printer. It is on the network wirrelessly. After every page I have to turn the printer off and back on again because my mac cant find the printer on the network. The windows mechines here can still find it, but not my Mac Pro. What is going on?
Obviously I have it set up right because I can print to it. problem is my mac thinks it goes off line every time I tell it to print another document.
Anyone know of a fix?
Thanks!

Lion may have replaced files that partially made up your printer drivers. Either way, HP saw fit to make a new set of drivers specifically for 10.7 so you may want to use it simply to avoid any bugs tehy found.
Get it here:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-98095-2 &cc=us&dlc=en&lc=en&os=219&product=4083652&sw_lang=
Hope I helped

I don't a printer driver for hp office jet 7500A with mavericks

I have the printer "HP Officejet 7500A" and i don't find the driver for mavericks

Hi christianfromvohenstrauß
I'm glad you know where to check for drivers for your Photosmart 7500A. I have included a link for you to sign up to get an email when there is update to your printer.
I have included a document on installing and using the printer for Mavericks. The document walks you through installing the printer using Apple Software Update.
Get connected with updates from HP
https://h41183.www4.hp.com/signup_alerts.php?country=us&language=ESA
OS X v10.9 Mavericks: Installing and Using the Printer on a Mac
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c03967522
Happytohelp01
I work on behalf of HP

HP Office Jet 7500A can't get to work properly on home network

I have the printer listed in the subject. We have tried wireless connections and wired and we keep having problems like the printer dropping off the network. We currently run Windows 7. I am beginning to hate this printer and are ready to ship it back to HP. The HP software itself finds the printer and works with test pages. Windows 7 won't properly add the printer. We use a Linksys EA6500 wireless router. We have even wired into that. ARGH....can anyone please help? We try the add printer function in windows and no go.. This is getting really frustrating. Thanks!

Hello TheCdnRock,
I am sorry to hear you are having issues installing your Officejet 7500a wireless/wired on your Windows 7 machine. I have researched this specific issue for you and would like to help. I have found a document which includes detailed information about network installations. There could be a firewall preventing the printer from being recognized on your network, among other factors that could be causing the issue. I recommend following the guide to help fix your issue.
I hope this helps you!
Network Installation Troubleshooting Guide
R a i n b o w 7000I work on behalf of HP
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Office Jet 7500A printer squeaks

I have this annoying squeak everytime I print. I've oiled the carriage rod with no results. Any ideas on how to end the squeak ..........??????????????????

Hi @kfb912,
Welcome to the HP Forums!
I noticed that your HP Officejet 7500A printer is making squeaking noises. I am sorry to hear this, but happy to help!
Please take a look through this guide, 'Out of Paper' Error Message and the Product Does Not Pick Up or Feed Paper. As it will explain how to clean the rollers. (Even though the guide title may not match your issue, I believe the solutions will help.)
Hope this helps!
RnRMusicMan
I work on behalf of HP
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Problems With my Office Jet 7500A

Im getting error message on printer screen when I select Print Email Address that the printer was unable to connect to the server. I confirmed that my printer is connected by printing wirelessly but I cannot retrieve my printer email address.'
Help!

Can you access the Internet from the front of the printer (thorough apps)? If so, that is good. If not, enable apps and try again.
Now, let's set a static IP address for the printer:
- Print a Network Config Page from the front of the printer. Note the printer's IP address.
- Type that IP address into a browser to reveal the printer's internal settings.
- Choose the Networking tab, then Wireless along the left side, then the IPv4 tab.
- On this screen you want to set a Manual IP. You need to set an IP address outside the range that the router automatically sets (called the DHCP range). If you know what that is, set an IP outside that range but no higher than 254 (the last number in the address). If you do not know this, enter the current IP address.
- Use 255.255.255.0 for the subnet (unless you know it is different, if so, use that)
- Enter the router IP address for the gateway and the first DNS entry. Leave the second blank.
- Click 'Apply'
Now, shut down the router and printer, start the router, wait, then start the printer.
After this you may need to redo 'Add a Printer' using the new IP address.
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I am employed by HP

HP Office Jet 7500a ink pigmented or dye?

Hi I would like to know if the HP 920 inks are pigment or dye based?
Thanks.

Hi,
Based on the following link, it's pigment ink :
http://www8.hp.com/au/en/products/oas/product-detail.html?oid=3798078
Regards.
BH
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HP Officejet 7500A Wide Format - Can't reset the paper size - won't print!!!

I have a new HP Officejet 7500A Wide Format All-in-one printer. I love it and have had no problems with it...until now. The other day I went into Photoshop and printed a 4x6 photo and now my printer will not allow me to print on 8.5X11. I have checked the paper size in Photoshop, Word, Excel, Acrobat...everything I used that day, but it all shows "letter" size paper in the properties. I also checked the printer utilities...letter size paper is selected.
But when I try to print, the printer and the computer both give me a "paper mismatch" error and my only option is to change the paper or cancel. I went back into photoshop again and was able to print a 4x6 photo again - once I put in 4x6 paper - but then I changed it back to an 8.5X11 size photo sheet and tried to print on letter size paper and..."paper mismatch'.
I changed the printer back to factory settings. Nothing. I just had to reset up my printer on my network, but it still won't print. I tried to re-install the printer software from the installation disk, but it won't install. It says "already installed".
HELP!!!!!! I honestly don't know what to do at this point!!!!!
Thanks in advance!!

I have struggled with a similer problem with my new 7500A. I've done all the things you did. I made sure I had all updates and the firm ware update. I spent time on the phone with a lady who meant well but clearly didn't know the product. I had a difficult time communicating with her. Her accent was in the way. This morning I realy didn't want to face another day of this struggle. As I walked into my studio I had a idea. Instead of going to the computer to try to solve my problem through menues, HP Customer Service and or communities. I went dirrectly to the printer. I turned the printer on, the little screen on the printer lit up I touched the arrow to go to the next screen of menus. I touched "Set Up" then scrolled down through the choices. I picked "Preferences". At the bottom of the list was.............. Media Width/Type Sensing (ON)............I promptly turned it (OFF) ......................I am printing as I was told I would be able to do prior to buying. I am not getting that anoying screen "Paper Mismatch" . The printer is printing now on my 12 x 12 stock regardless of the type. ie: cardstock, plain paper, colored paper, construction paper. I hope this helps some of you out there. Clearly HP was of "NO" help to me. I have read that others are installing HP 7000 drivers etc. I've solved the problem without going to those lengths, no thanks to HP.

How do I get my Macbook Pro to print with HP Officejet 7500a Wide Format printer

My Macbook Pro (Retina Display) seems to have a problem to print with the HP Officejet 7500a - Wide Format printer - Is it the OS X 10.10.2 causing the problem. It works when connected to the USB cable - but wireless print is a problem.

let's see-on printer control panel, you've pressed the right arrow, then "network" then "wireless" then "wireless setup wizard" then OK,
and the wireless capability has been turned on, yes? (I didn't know you could turn it off) -either press the wireless button, or press setup on the printer's control panel, then wireless menu, then touch "On". A blue light should be lit up.
Failing that, restart the wireless components-turn off router, then printer, then turn on router and then turn on printer. dunno what else to suggest
apparently, you can do a wireless test from the printer-right arrow, then network, then wireless, then wireless network test.. .
also see if there are any updates for your printer-there has been a firmware update for this printer from 2012-try that, there is also a software update for 10.10 apparently it adds direct wireless printing...
JB

HP Officejet 7500A Wide Format e-All-in-One Printer - E910a

HP Officejet 7500A Wide Format e-All-in-One Printer - E910 scaner & copy not workser:-MY4C8510F9

Hello bondcip ,
Welcome to the HP Forums.
I see that you are having an issue when attempting to Print on A3 paper.
What program are you printing from? Does this happen with Microsoft word or emails?
Run the HP Print and Scan Doctor and let me know if it finds any errors and what they are.
Cheers,
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

I receive the error "The Selected Color Format is not supported" when I try to scan from my HP Office Jet Pro 8610.

I receive the error "The Selected Color Format is not supported" when I try to scan from my HP Office Jet Pro 8610 using Adobe Acrobat Pro 11. I recently purchased the printer. I believe I ame using all of the defaults. How can I correct the problem?

Hi,
Both printer and computer seem to be on same network.
Please download and run the following utility to troubleshoot on the issue.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c03275041&cc=us&dlc=en&jumpid=reg_r1002_usen_c-0...
Also download and install the firmware update from the link below.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-89897-4&cc=us&dlc=en&lc=en&...
Although I am an HP employee, I am speaking for myself and not for HP.
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Custom paper size with HP Officejet 7500A Wide Format e-All-in-One Printer

I am wanting to print on a paper size 12x18. I do not find a "Custom" paper size on my printer HP Officejet 7500A Wide Format e-All-in-One Printer. Is there another driver which I can download which would allow me to enter custom paper sizes?

I am wanting to print on a paper size 12x18. I do not find a "Custom" paper size on my printer HP Officejet 7500A Wide Format e-All-in-One Printer. Is there another driver which I can download which would allow me to enter custom paper sizes?

Office Jet 7500A E910, wide format, firmware reset failed.

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