Office Jet 8600 All-in-one TWAIN problem

I have read through this forum and none of the suggestions have helped. I have uninstalled the printer and re-installed it. I have tried to re-install the software, no luck. I can't figure out how to un-intall the HP software on win 8.
I have windows 8 and can't scan to make a bank deposit. I believe the problem is TWAIN.
I can't figure it out.
Can soneone help?
Thanks so much

This is an issue usually if you're running Windows. Download the HP Print and Scan and Doctor and run it in your computer system. Click the link here. If uninstalling and reinstalling the software won't work, call Windows 'cause its a Windows thing.

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Office Jet 8600 All in One

My printer was working fine wirelessly when I noticed it flashing and a message to turn off and back on, which I did. All I get it what looks like a timer button on the display with a code. I have tried to reset several times and sometimes the code changes but that is all. Present code is B87FFDB8. I have tried to run troubleshooting but to no avail. The printer is set up to work with my desktop and laptop and air print but nothing works. Please help!

I have the same problem, and have spent AGES, trying to get it sorted. Believe it or not, the first solution I was given was to check that the powersupply was working!! When I replied, saying I had done all I was told to do, and it didnt work, I got a phonecall, basically asking was I using 950 ink, or 951!! Anyone knowing anything about the 8600 will know that one is the coloured and the other is the black ink. Anyway, I was told I was going to receive an email, and that the ink wasnt coverd in the replacement!!! SO they sent another printer!!! (thought it was a new one, but when I got the software to check the warrenty, apperently this ran out on 01/04, despite only getting the printer on 30.08.13 and having 3 years warrenty!!) But this printer has the same problem as the old one (which actually was a replacement for a different problem....which this new one has too!!) Anyway, I am none the wise, and because it claims to be out of date, I cannot find a phone number to contact HP! Can you help? I live in West Cork, in Ireland.

HP Office Jet J6480 All In One - will not scan with Mac OS 10.8 .3

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View Solution.

Try scanning from your Mac. Use Image Capture app in your Applications folder.
Click once on the scanner on the left side, then click on Show Details along the bottom. Along the right side you will see LOTS of options for scanning and saving.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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Hi jdz198,
You will load the photo paper face-down on the right side of the paper tray. Here is a document to follow.
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Use the Setup (wrench icon) button on the front of the printer to look through the settings menu to set the printer time and date.
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Use the Setup (wrench icon) button on the front of the printer to look through the settings menu to set the printer time and date.
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Welcome to the community @Larrypat
I understand your printer is not connecting wireless and only connecting USB. I have some questions and ideas for you that should help. Let's get to it!
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Also let me know which model from the C7200 series you have:
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R a i n b o w 7000I work on behalf of HP
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“Thanks” for helping!
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Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Dear Dee809,
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View Solution.

HP is continually updating and adding additional features to the Print Diagnostic Utility.
The latest release can always be found here: HP Print Diagnostic Utility
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HP Office Jet Pro 8600 all in one

I fax documents from word with my printer. Every once in a while, but more frequently as of late, the document will fax, shows send in the log, I hear the the fax completely send and hang up, but then it will fax it over and over, even though I only set it to fax one time. Only way then to stop it from sending is to turn off printer and then I either have to reboot my computer or log off to get it to clear. When computer comes back up, I turn printer back on and it is ready for use. It has done this since I bought it, but like I said seems more frequent.
It is an HP office jet pro 8600 all in one, running on Windows 8.1. It is hard wired, not running wirelesslym with desktop. Anybody have any clues as to what is causing this and how to fix it. It is so frustrating. Thanks.

Hi LFoskey,
Does the printer send multiple faxes when you fax directly from the printer, or only when you fax from Word?
You can check for a firmware update in cause the issue is being caused by the printer itself;
HP Officejet Pro 8600 N911a Firmware
HP Officejet Pro 8600 N911g_n Firmware (Plus and Premium models)
Please also try the HP Print and Scan Doctor, it can quickly resolve any issues including but not limited to;
Driver Check : Checks for missing or corrupt driver files.
Device Manager : Checks for problems in Device Manager that would prevent printing.
Device Online : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match : Checks the port settings for the HP product.
Device Conflicts : Checks for conflicts with other drivers, such as other printer brands.
Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools
Please post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks ( ), the tool did not find any problems.
If you see green wrenches ( ), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points ( ), the test failed and required user action, but the step was skipped.
If you see a red X ( ), follow the on-screen instructions to resolve the issue.
I look forward to hearing from you. Thanks.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Office jet 8600 won't scan more than one page

My Office jet 8600 will only scan one page at a time. It doesn't matter if I use the document feeder or put the document on the glass. When the scanner asks if I have another page I select yes and then I receive a message telling me the scanner is already in use and can't scan another page. I have talked to HP tech support twice and downloaded new drivers. The scanner worked perfectly until the last few days when it started having this problem. HP tech support was not able to help.

Hi @LonghornJack
I am really not certain what would cause the message stating that the printer is in use when you try to scan a second page, but running the Print and Scan Doctor might help. The HP Print and Scan Doctor is a free utility (tool) that helps to quickly resolve common printing, scanning and connectivity issues including but not limited to:
Connectivity:
USB: Verifies that the USB connection from your computer to the HP product is working correctly.
Network: Verifies that the network connection between your computer and your network is working correctly.
Device Status Test: Checks for device errors such as out of paper, paper jams, carriage stalls, and paper feed issues, and then provides instructions for fixing the error.
Driver Check: Checks for missing or corrupt driver files.
Device Manager: Checks for problems in Device Manager that would prevent printing.
Device Online: Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
Print Queue: Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
Port Match: Checks the port settings for the HP product.
Device Conflicts: Checks for conflicts with other drivers, such as other printer brands.
Ink Issues: Checks the cartridges and ink levels for issues that affect print quality.
Print Settings: Checks and adjusts the print quality settings.
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Scan Tests: Checks the scan mechanism, drivers, and registry entries.
Source:Try the HP Print and Scan Doctor for Windows
Click here to download and run the Print and Scan Doctor >>>>> www.hp.com/go/tools
If this does not resolve the issue, post back and let me know if there are any symbols other than green check marks and what they are next to of course. The wrench is not always easy to spot as the wrench and the check mart are in the green circle.
If you see only green check marks (), the tool did not find any problems.
If you see green wrenches (), the utility identified an issue and corrected it automatically.
If you see yellow exclamation points (), the test failed and required user action, but the step was skipped.
If you see a red X (), follow the on-screen instructions to resolve the issue.
I look forward to hearing back from you.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Office Jet 8600 All-in-one TWAIN problem

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