Office Jet Pro 8000 Does Not Recognize Legal Paper

I have an Officejet Pro 8000 and added a second paper tray for legal paper.  I know I'm not doing something simple but can't remember how to get printer preferences to show both letter and legal for available paper.  I chatted with tech support for an hour and still no answer.  Would appreciate any help in getting my printer to recognize legal paper.  When I empty the top tray, it does grab the legal paper.  Thanks!

OK, good.
Have you gone to: Start, Control Panel, Printers...right click on the printer and selected Printing Preferences?  It should be in there.
Also, when you open a print dialog (by selecting File, Print or cntl-P from any program) you should be able to select which tray it prints from.
If you have been on the phone about this for an hour you have probably done this, but it should really be there.
There is a relatively new software/driver package for XP and your printer here.
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