Office Jet Pro 8500 Offline Will Not Print

Please help! I cannot get my Officejet Pro 8500 Wireless to print. I have had this printer since early September and have not gotten it to work wirelessly on my laptop with the exception of using the USB configuration.
I have a Dell laptop that I had issues in the begining to recognize the printer, but it does now. But when I go to print I get an error message that the printer is "offline" and I'll get another error message  "document failed to print". I have made sure that the printer is on line by going through the control panel, printers etc sequence. I have shut off the printer and unplugged the router, too which is a Linksys WRT350N Wireless N. But to no avail. I  have a Dell desktop which is wired through the router works fine as does two other wireless laptops which are HP and a Sony Vaio which print wireless. The latter two running Vista, while the Dell laptop in questions runs XP Professional and the Dell desktop runs XP. I have the same issue with a HP C4500 wireless which works fine with all the computers in my home except the Dell laptop. Any help is appreciated.
Sincerely,
DeeDubb
This question was solved.
View Solution.

Yes that is your problem.  VPN will not allow any network device attachment, including printers, while VPN is active.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

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