Office Jet Pro K550 Just Started Leaving Gaps (lines) of printing on page.

This printer was working fine yesterday. Today it started leaving regular horizontal gaps on the page. Have tried Line Feed calib - no help. Print Head clean - no help. Downloaded firmware update and installed.

Yes, as a JPG, and we have tried turning it and saving it, but it still isnt making a difference.  Gonna try something here, bare with me....
l                                     l
l                                     l
l                                     l
l                  ----------l
l                  l                  l
l                  l                  l
l                  l                  l
l                  l                  l
picture ends up in the small square, sideways, no matter how we save it.

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos, Thumbs Up" on the bottom to say “Thanks” for helping!

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    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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    Click the “Kudos Thumbs Up" at the bottom of this post to say
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    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

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    Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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