Office mac 2011 won't install

purchased office mac 2011 for mac desktop.  office keeps telling us it's not a valid product code.  already tried going into preferences and deleting this com.microsoft.office.licensing.plist.  STILL won't recognize the key code

What happens when you try to install Microsoft Office? Do you see a message? Also, have a look at this site > http://support.apple.com/kb/ht5290
If you have installed Microsoft Office but you have problems opening the applications, install the most recent version > http://www.microsoft.com/mac/downloads

Similar Messages

  • HT3986 I've had MS Office:mac 2011 on my imac for around 18 months now.  Outlook has just disappeared and when I find the file and open it it tells me that there is a problem and I may need to re-install it.  I've just done this using the installation dis

    I've had MS Office:mac 2011 on my imac for around 18 months now.  Outlook has just disappeared and when I find the file and open it it tells me that there is a problem and I may need to re-install it.  I've just done this using the installation disc which, then said the installation had been successful.
    Outlook is still not working.  Can anyone please advise me on what to do next.

    Remove MS Office 2011 completely (here are instructions) and reinstall it.
    It's not a simple or fast process but it is important to follow all of the steps in order to get all the files that Office scatters around. This will not affect your data files, only MS Office and its preferences.

  • How do install Office: Mac 2011?  I am getting an error message when I go to the page...

    trying to install microsoft office: mac 2011 home and student.  i am directed to a page and when i click on the link I get an error message about security.  i don't have the option anywhere of entering the product key.  not sure what to do. 

    You need to download the installer from Microsoft after you purchase it. Then you will have to run that application and it will request the product key as it goes thru the motions of setting up the product.
    If you're trying to download an illegal version for free, that will explain the security message. The browser would be trying to protect you from yourself.

  • I installed Office:mac 2011 on my new iMac running 10.8.3 and discovoed my file transfer from my old macbook installed Office:mac 2088. Now I have both installed and none of the office apps work - I keep getting the same error message

    I recently purchased an iMac to replace my 2008 macbook.
    I used migration assitant to transfer all of my macbook files to the iMac. I noticed that I had the old 2008 version of Office:mac 2008 on the iMac and decided to install Office:mac 2011 which installed successfully.
    However, now I can't open excel or word or powwerpoint now using either 2008 or 2011.... I just get an error message saying there was an error and the app had to close. It offers to send a report to Microsoft.
    I tried moving Office:mac 2008 to trash but this didn't resolve the issue.
    Can anyone help (I am not a really sohpisticated user so be gentle)
    Thanks Dave

    Hello Dave,
    This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
    http://www.officeformac.com/productforums

  • I just bought a new IMAC and i want to install the Office Mac 2011, but it doesn´t have a CD unit. How can I do it?

    I just bought a new IMAC and I want to install the Office Mac 2011, but it doesn´t have a CD unit. How can I do it?

    Howard has the easiest answer. Or at least, cheapest, since you don't need to purchase an external CD/DVD drive.
    The "demo" software from Microsoft's site is exactly the same as what's on the DVD. Install that and activate it with the key in your software box.
    From Microsoft's site:
    How do I install Office for Mac 2011 if my Mac doesn't have a DVD drive?
    There are two options for installing Office for Mac if your Mac doesn't have a DVD drive.
    Option 1: Convert your Office for Mac 2011 trial. To convert a trial version, you must have a valid product key. The product key will convert your trial into a fully licensed version of Office for Mac.
    1. Locate the 25-character product key in your product package or confirmation email.
    2. Open any Office for Mac application, like Word, PowerPoint, or Excel.
    3. On the first screen of the Microsoft Office Setup Assistant, click Enter your Product Key.
    4. Enter your product key and complete the installation instructions.
    Option 2: If you have not previously installed the trial version, you can download Office for Mac from the Office for Mac website. To download, install, and activate the software you must have a valid Office 2011 product key.
    1. Locate your 25-character product key found in your product package or confirmation email.
    2. Go to www.officeformac.com/download
    3. Click Get Started to start the download process.
    4. When prompted, enter your 25-character product key and select your product language.
    5. When prompted, sign in with your Windows Live ID or sign up and create a new Windows Live ID account.
    6. After you enter your Windows Live ID, you will see a link to download the software. (You will also receive a confirmation email with a link to your My Account page if you prefer to wait and download your software at a later time.)
    7. Click Download Now to start the download.
    8. Save the file to your desktop. Do not change the file name.
    9. When the download is complete, double-click the .dmg file icon on your desktop. This opens the Installer application in Mac OS X.
    10. Follow the instructions in the installer screens to complete your installation.

  • I purchased office: mac 2011 for my mac book air, how do I install it?

    I purchased office: mac 2011 for my mac book air, how do I install it?

    mprattfree wrote:
    I purchased office: mac 2011 for my mac book air, how do I install it?
    Do you see a file named Office Installer.mpkg.  If so, double click it and and follow the prompts.

  • I deleted my microsoft office:mac 2011 word from my toolbar. I have Mac OS X version 10.6.8.  I tried to reinstall but it won't work. I get an error message each time. Please help!!!!!!!!!!!!!!

    I deleted my microsoft office:mac 2011 word from my toolbar. I have Mac OS X version 10.6.8.  I tried to reinstall but it won't work. This has never happened before.  I get an error message each time. Please help!!!!!!!!!!!!!!  I don't have time machine. 

    By Toolbar, do you mean the Dock?  The Translucent bar normally at the bottom of the screen, but sometimes at the right or left side?
    If that's what you mean, the Dock is merely a shortcut to what is already inside the Applications folder's Microsoft Office 2011 folder.  If you have Word inside your Microsoft Office 2011 folder, you can drag it back to the Dock.
    If you deleted the Microsoft Office folder, or it is empty, you'll have to reinstall it. 
    If you don't have your registration code, you'll have to call Microsoft for a new one.

  • I bought parallels for my mac but unable to install, as i also installed microsoft office mac 2011..but unsure to what to do next.

    i bought parallels for my imac but unable to install as it is asking for a PC harddrive now..., as i also installed microsoft office mac 2011..but unsure to what to do next. I plan to install microsoft flight sim on the pc side....als do I need an  anti virus when I open microsoft format...heard various answers.

    You can probably get a better response by posting on the windows Compatibility forum here:
    https://discussions.apple.com/community/windows_software/windows_compatibility
    We're not uncooperative over here but merely focused on BootCamp.

  • Office:mac 2011 was working ok after installed last month which I bought with the new macbook air.  Suddently I no longer can use it (Work, Excel

    Office:mac 2011 was working ok after I installed it last month on my new macbook air.  Suddently I no longer can use these programs (Word, Excel, PP) when it's opening a message "Microsoft Word has encountered a problem and needs to close.  We are sorry for the inconvenience" appears... I tried to reinstalled it but it's the same.  Can anyone help please?  Thanking you.

    Replying to myself here fyi ...    I've just got a MS AutoUpdate 'popup' saying Office 2011  14.3.6 Update ...   After a few minutes ... voila problem was fixed.  Thanks to 'whom it may concern'   I'm happy 

  • HT5287 I am trying to install Office:Mac 2011 on my Air using a remote disc. I have gotten all the way to where I am installing it on my air, but it is telling me to select a disk to install office on and there is nothing to select. The box is empty.

    I am trying to install Office:Mac 2011 on my Air using a remote disc. I have gotten all the way to where I am installing it on my air, but it is telling me to select a disk to install office on and there is nothing to select. The box is empty.

    It might be easier to download the trial version from the microsoft site and then use the code off your box set to activate it.

  • HT1338 If I install Microsoft office mac 2011 can I also install Microsoft 365 as well if I can will I lose my Microsoft office mac 2011 when the 365 expires?

    Hi can anyone help im new to MAC
    If I install Microsoft office mac 2011 can I also install microsoft 365?
    If I can will my Microsoft Office Mac 2011 uninstall when the 365 expires?
    How do I install the aforementioned I have purchassed them?
    Thanking you in antispation

    You can probably get a better response by posting on the windows Compatibility forum here:
    https://discussions.apple.com/community/windows_software/windows_compatibility
    We're not uncooperative over here but merely focused on BootCamp.

  • How can I install office mac 2011 on my iMac G5 without intel???

    How can I install office mac 2011 on my iMac G5, it says I need intel??? thanks

    You can still get Office 2008, the last version that had PPC Mac code:
       Office Mac 2008 Retail for 3 Users  For Apple PowerPC G3/G4/G5 & Intel Macs!  Only $89.99  Save $60       

  • How to install office mac 2011

    I am tying to install the office mac 2011 student thing, it installed but when i type in the key thing on the back it says that the one i type in is too much numbers and letters..

    If the letters and numbers are separated by dashes or other punctuation, try ignoring them.
    btw This is the Pages forum, not the MsOffice forum.
    That you can find at:
    http://www.microsoft.com/mac/support
    Peter

  • To install office mac 2011

    i am not able to install office mac 2011

    I started the install of U2011 office365. I entered the PIN and then got my email verified, which I was able to do, but then all I got was an email saying it was verified,....but now I do not see how to continue the install? How do I continue the install now?

  • Installing Office Mac 2011 Home

    I had Office Mac 2011 Home & Student on my MacBook Pro. I decided to uninstall, realized that was a mistake, and decided to reinstall. In the process of reinstallation Microsoft Outlook showed up on my Doc in Open mode. A window popped up and said I must close Outlook before installation can be fininshed. I right clidk on the icon, window with close option pops up, but when I try to close I am blocked from doing so. Any ideas how to close Outllook

    Hello RSHead,
    It sounds like you are not able to quit Outlook.  In situations like this, where you are not able to quit an application from the menu, you may need to Force Quit the application:
    To force quit an application, choose Force Quit from the Apple menu (or press Command-Option-Esc), then choose the unresponsive application in the Force Quit window, and click Force Quit.
    Additionally, you can force quit the front-most application in Mac OS X v10.5 or later by pressing Command-Option-Shift-Esc for three seconds.
    You can find the full article here:
    Mac OS X: How to quit an unresponsive application using Force Quit
    http://support.apple.com/kb/ht3411
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

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