Office Open Xml (PPT Office 2013) - Drawing.xml looses the SmartArt Shapes Information

I am facing a weird problem. When I open and edit a PPT presentation containing SmartArt and then save it, it looses all the SmarArt shapes information present inside the drawing.xml (OXML) inside the diagrams folder. This happens only when I edit any other
slide (like changing title text) in the presentation not containing the SmartArt and then save it. The whole SmartArt shapes information just vanishes and somehow PPT is able to regenerate the presentation from this drawing.xml when i reopen the presentation
and doesn't show it as corrupt. Initially I thought its an issue specific to my machine but I checked it on other machines and its replicable on them as well. Is it an issue with PPT in Office 2013?

I called nViida thinking it might be an nVidia issue. He told me to download the 335.70 beta which I did and installed. Didn't help.
I think called Microsoft and first guy took control of my PC and suggested I install Office Pro 2013 x86 (32-bit) and then transferred me to 3 people before I got disconnected; very frustrating having to explain my issue 3 times.
I uninstalled Office Pro 2013 64 bit and installed x86 and my problems went away. The Tech told me that the 32 bit version is more stable and they haven't had as many issues and told me that 3rd party apps integrate (like ACT! Contact management which
I use) so I installed the x86 version and NOW WORD, EXCEL AND POWERPOINT ARE WORKING.
I need to get IE 11 x86 working but that isn't that important as I use Firefox as my main browser and Chrome secondarily.
Not the greatest resolution but something didn't like the 64 bit version of Office when I did the 8.1 Update and Office updates yesterday.

Similar Messages

In office 2013 xls file showing the document may be read only or encrypted

Hi,
I am using office 2013 home and business edition.
I got an error while opening the file with .xls extension
from my computer and the same file if i access from different pc
it is accessible.
Please help me it's very urgent........

Hi,
Do you get the whole error message like this:
Excel cannot access filename.xls. The document maybe read-only or encrypted.
If yes, and the files were stored in local disk, this might be happened because you are accessing a file which has read only permission or permission not set at all. Please go to properties of that particular file and uncheck the read only
check box. if the box is not ticked, then tick and un-tick it and apply. This will replace the file permission.
If the files were stored in network share, please try to remove the two files from the network share (copy them to your desktop). Open each file and save it and then copy them back to the network share.
Hope it's helpful.
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Ribbons in all programs in Microsoft Office 2013 Display different in the two user accounts

Purchased a Lenovo u530 and installed Office 2013 Home and Offce
There are two accounts and all the office programs when opened in one account the ribbon section display very large in one account and small in the other. The large ribbon in the programs is very annoying and take a lot of space.
I need to correct the problem. please help. Thanks
Tried to post pictures but not allowed to post.
Any idea how to fix the fonts in the ribbons.

I think that would be fixed from the Windows setting. Try modify the Menu size in the Display options, right mouse click on the desktop, choose personalize and then choose menus/Display from the bottom option, then 100% to fix the large ribbon problem.
Tony Chen
TechNet Community Support

Office 2013: can't retrieve the Product Key via Belarc Advisor

Hi,
Isn't it possible anymore to retrieve the Office Product Key installed on a computer via third party inventory software such as Belarc Advisor? I used to do that to see the Microsoft Office Product Key installed on a computer for previous Office versions.
However, I tried with a computer where Office 2013 Home and Business is installed and Belarc Advisor didn't show its Product Key. Is it due to the new license management that consists of linking it to a Microsoft account and only entering the account credentials
during the installation process instead of the Product Key? Isn't the Product Key stored somewhere on the computer anymore?

Hi,
Thanks for your answer although it's a typical half useless reply from an official Microsoft staff...
Actually, I understand that Microsoft doesn't support third party software to retrieve a product key but my question was rather technical and driven by curiosity rather by the need of retrieving the product key. Indeed, I took over a computer park in a company
and I'm performing an IT inventory. During this inventory, I retrieve Windows and Office Product Key. The licenses are genuine but since I'm not the one who purchased and installed these computer, I don't know them. Therefore, a simple solution is to use inventory
software such as Belarc Advisor. But I noticed that it can't retrieve Office 2013 Product Key anymore whereas it was able with previous versions of Office.
So to reformulate the question: isn't the Product Key stored somewhere locally on the computer anymore with Office 2013? Because if no, that would explain why third party software can't retrieve it anymore.
My question is rather technical about the new way of managing Product Key with Office 2013 and driven by curiosity. So I don't need any official technical assistance.
Thanks

Exchange 2010 Enterprise – Online Archive not visible in Office 2013 Professional Plus and the Share mailbox.

Hi!
Outlook 2013 professional plus was working perfectly weeks ago, then out of nowhere new profiles doesn't have visible in Outlook the online archive and the shared mailboxes, however it
shows up in OWA.
It was given full permission for those users with no results, online archive is enabled, profiles were already deleted and recriated.
The older profiles work perfectly.
We have the services ActiveSync, Autodiscover, Outlook Anywhere, OWA and they're all working with no errors.
Regards

Hi,
According to my known, this issue could be caused by Outlook cannot reach SCP so cannot get autodiscover.xml.Issue with creating folders caused by missing on TS following registry entry:
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\15.0\Outlook\Namespaces\{0006F017-0000-0000-C000-000000000046}\FolderTypes
Could you please check it?

Office 2013 (C2R) Connect to the server to view them

I have an Outlook 2013 Click-to-Run installation (version 15.0.4641.1003) that will not download all emails from the server. At the bottom of folders it says, "There are more items in this folder on the server. Connect to the server to view them."
This option is grayed out, though. It is currently running in Cached mode and set to download 12 months of mail. It says Connected to Microsoft Exchange at the bottom. The connection status (taskbar --> right-click Outlook icon --> Connection Status)
shows connected. At the bottom of folders it says, "There are more items in this folder on the server. Connect to the server to view them." This option is grayed out, though. This particular account has had a new Outlook profile built twice in the
last couple of months when it would not connect to O365. This location also has a fairly slow connection. Could the slow connection be causing issues even though it says connected? Looking for any ideas.

Hi,
This message generally means you do not have connectivity with your Exchange server:
http://support.microsoft.com/kb/2733062/en-us
This might has something to do with the slow connection to Exchange Online. Please first check for updates and install any required ones, then try again. It’s always a good idea to keep current with updates.
Also, do you have a proxy server configured? If your Outlook is going via a proxy server to Office 365, you might want to take a look at this article:
http://support.microsoft.com/kb/2916915/en-us
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

The configuration file did not contain well formed AppV configuration XML - When using Office 2013 ODT package

All,
I'm experiencing an issue where when using the Office 2013 package pulled down from ODT, that if I try to change the locations of either InfoPath Filler 2013 or Publisher 2013 from the default of Microsoft Office 2013 then I receive the message "The
configuration file did not contain well formed AppV configuration XML. Please check the management server event log for more information". If I check Applications and Services\Microsoft\AppV\Server-Management\Admin the error displayed there is "An
error was encountered parsing dynamic configuration file '0'. However I am able to change the shortcut location for all other applications except the above 2. I've tried redownloading the files using the ODT and also changing the version number (so far I've
tried both the 15.0.4631.1002 and 15.0.4659.1001 with the same result).
As all I'm interested in so far is having a package which contains Visio and Project I've tried following the article to exclude all the other Office elements:
http://technet.microsoft.com/library/jj219426(v=office.15).aspx#BKMK_ExcludeAppElement. However the package looks to be the same and when I load it into the management console all the options and elements to Office 2013 are available like they were before
when I hadn't set the exclude tags so I'm not sure whether the ExcludeApp parameters actually work correctly.
This then brings me onto the 3rd issue I've experienced. I have a group for the Visio users and I've set custom security for them to have Visio delivered to them but not Project and then a seperate group for just Project users who will have Project delivered
to them but not have Visio. When testing this sometimes seems to work but other times it seems to trip out and a user just in the Project or Visio group will get all of the Office 2013 applications and under the default location of Microsoft Office 2013. When
trying to spot correlation with this it appears random and can happen to any user on any device. We have sequenced a few applications ourselves where different parts are needed for different users and we have successfully managed this using different security
groups for different applications, just as I'm trying here with Office 2013.
Has anyone else experienced the issue with the "did not contain well formed XML" as at the start of the post and how were you able to resolve this? Also has anyone any advice on how to troubleshoot the issue with the security seeming to trip out
and publish all applications within a package to a user regardless of whether they are in the correct group or not?
The management / publishing servers are 5.0.1224.0 which is SP1 HF4 and the clients are on SP2 HF5.
Thanks

Nicke,
The config files are UTF-8. I did find the same article as yourself, however when searching for the value ‘TakeoverExtensionPointsFrom46=’ within either of the configuration.xml files that text isn’t found.
No sinister reason not to share the file used, just it’s the same structure as referenced in the article:
http://technet.microsoft.com/en-us/library/dn745895(v=office.15).aspx. The only difference being that I’m using ProPlusVolume and I’ve set a version number (which is the October
2014 update). I’ve even looked to follow the above example as closely as possible in just using the ExcludeApp ID of Access and InfoPath, just to try and prove the process. However I still get the usual full package. The version of the Click-to-Run setup.exe
I’m using is 15.0.4623.1001, so later than the version specified at the end of that article which is 15.0.4619.1000. Where can I expect to see the elements excluded? Will it be when loading the package into the management console or would it just not appear
on the machine when delivered?
<Configuration>
<Add SourcePath="C:\OfficeDeploymentToolV2" Version="15.0.4659.1001" OfficeClientEdition="32">
    <Product ID="ProPlusVolume">
      <Language ID="en-us" />
<ExcludeApp ID="Access" />
<ExcludeApp ID="InfoPath" />
    </Product>
</Add>
</Configuration>
3). We’ve not used global publishing in our environment yet so I will try that. I’ve set both GlobalRefreshEnabled and GlobalRefreshOnLogon to True and when using the command Get-AppvPublishingServer on the client I’m testing with I can see this is pulled
through correctly. I’ve also added the client name to the AD group used to grant access to the package and it is published. However nothing is pulling through onto the Client, so are there any steps I’ve missed or misinterpreted when looking to set this up?
I guess the global publishing is there to keep in with licensing for Office being per device? On a slight aside, as Windows licensing is being changed to allow per user licensing
http://www.zdnet.com/microsoft-to-make-per-user-windows-licensing-available-to-enterprise-customers-7000035401/ does anyone know if there are any plans to allow for Office / Project / Visio licenses to go per user as well? We’re a volume license customer
rather than subscription based so I think a lot of the options to selectively deploy Visio and Project are excluded for us.
Dan,
Ok that explains why the security could be tripping out then and leading to this result. As above I’ll try with global publishing and see how I get on.
From what I’ve read / watched I think only one Office 2013 package can be published to a machine, so we would be unable to have a separate package for Visio and a separate package for Project and then attempt to deliver
them both together. If a user wanted both Project and Visio then I guess we’d need to have a combined Project and Visio package to cover than scenario, but then 2 more separate Project and Visio packages for those who would only want either Project and Visio
(I think).
The scenario we’re looking at is to see whether we are able to deliver Project and / or Visio to different users through an AppV package and this will then cover users on XenApp or on fat clients. Only a small proportion of our
users will need access to Project and / or Visio so therefore we’d only have a small amount of Project and Visio licenses.
However from what I’ve tested up to this point and from what I’ve picked up from Forum posts / watched on TechEd sessions is that as publishing is Global and is unable to use different security groups for different elements of the
suite, then using Office through AppV is only suitable if you will be delivering the whole suite (including Project and Visio) to all of your users. So in a scenario where you’d only want certain elements to be delivered to a handful of users then you’d need
to keep with traditional ESD methods to have this installed onto fat clients and steer clear of XenApp. If wanting to install to XenApp then a lockdown tool like AppSense or AppLocker would also need to be brought into the equation.
Is my understanding above correct or have I missed some options / methods?
If the full Office package is always delivered but a company only has Office licenses and no Project and Visio licenses for all its users, how do they stop Project and Visio being delivered and being available? Or again if you have
this use case is the AppV method one which will be unsuitable?
Thanks

Office 2013 converting to app-v gives xml error in manifest file

Hello,
I'm trying to create na app-v package (v.5 SP2) of Office 2013.
I downloaded the Office Deployment Tool for Click-to-Run from here:
http://www.microsoft.com/en-us/download/details.aspx?id=36778
I installed it into C:\Office2013pck shared that folder as
\\APPVMANAGER\Office2013 and mapped as Z:\.
I changed the configuration.xml file to:
<Configuration>
<Add OfficeClientEdition="32" >
<Product ID="ProPlusVolume">
<Language ID="en-us" />
</Product>
<Product ID="VisioProVolume">
<Language ID="en-us" />
</Product>
</Add>
</Configuration>
Then I ran in na elevated cmd:
>Z:
>\\APPV-CL-WIN7DEF\Office2013\setup.exe /download \\APPV-CL-WIN7DEF\Office2013\configuration.xml
and
>\\APPV-CL-WIN7DEF\Office2013\setup.exe /packager \\APPV-CL-WIN7DEF\Office2013\configuration.xml \\APPV-CL-WIN7DEF\Office2013\Appv
Everything seemed to work fine.
The creted folder had Office\Data\15.0.4649.1001 folder (I guessed this is a version number)
When I tried to add the package to App-V Server (in the Console) I get the following error:
An unexpected error occurred while retrieving AppV package manifest. Windows error code: 1465 - Windows was unable to parse the requested XML data.
From the Event Log I got this additional information:
There was a problem retrieving the requested package \\APPVMANAGER\AppVpck\Office\VisioProVolume_ProPlusVolume_en-us_x86.appv for import. Error message: Unspecified error
Element '{http://schemas.microsoft.com/appv/2010/manifest}UsedKnownFolders' is unexpected according to content model of parent element '{http://schemas.microsoft.com/appx/2010/manifest}Package'.
I tryied creating a package for 32 and 64 bits, only office, office and visio, and office visio and project.
I haven't found any indication of which file is the manifest app-v file.
I also haven't found any .xml with the "UsedKnownFolders" tag (I changed the .appv package extension to .zip and explored some of the files).
So... what's happening?
Thanks in advance for any help.

Sounds like the same issue as this thread:
http://social.technet.microsoft.com/Forums/en-US/98e5508b-7898-4b2b-b24d-3fd0194bbbc7/office-2013-with-visio-and-project-error-package-manifest-is-invalid?forum=mdopappv
What I would suggest is try to add the package manually via powershell, and if you get the same error post in the above forum so its in the same place.

Office Open XML PowerPoint in Keynote?

Has anybody found a way to import Office 2007 .pptm files in Keynote? One of my profs last quarter posted everything in his online class in the latest version of PowerPoint (instead of just simple docs...) and I was hopelessly stuck having to go into the school to convert them on their computers which defeated the reasons for taking an online class. I saw that Pages was able to import Office Open XML files and hoped that Keynote would be able to also.
I have Windows installed under BootCamp and Parallels for some modeling tools, but I don't feel like getting an old copy of Office and Microsoft's XML document converter just to be able to convert one type of document. This latest iWork successfully replaced NeoOffice for everything I needed and saves me from going into Windows that much more. (Numbers is brilliant!)
Maybe more XML document importing will be added with a point release of iWork?

This problem bit one of my Mac users, and it took me a little while to figure out what was going on.
In Office 2008 for Windows, there are two new types of file formats. One type ends with an 'x', the other with an 'm'. Both are OOXML-based ("Office Open XML"), but the latter is "macro-enabled". For some reason, Keynote and Pages (and possibly Numbers?) seem to be unable to open or import the 'm' files, but AFAIK all are capable of importing the 'x' files.
I'll refrain from expressing my opinion on Microsoft's choice to invent and use this new "standard" format, but it seems the fact that it's XML-based seems to work in our favor here. On a whim, I tried changing the extension of an unopenable .pptm presentation to .pptx (without making any further modifications) and opening it in Keynote. And boom! It imported smoothly.
I'm not sure if this works the same with other types by converting .docm to .docx or .xlsm to .xlsx, but it's worth a try. Post your results here, I'm curious.

With multiple Office 2013 items opened, Word opens an invisible document

Using Windows 7 64-bit, 4GB RAM, and Office Plus 2013, fully updated as of 03/31/2015:
User has multiple Excel windows open, multiple Outlook windows open and multiple Word windows open (4 word docs/windows) -
When the user opens a 5th Word document, a 5th item appears on the taskbar, but it is invisible (just a document outline). This happened today as a result of a mail merge. The merge happened, opened the new resulting doc, but was not visible.
We hit the red "X" on the taskbar item to which it asked if we wanted to save. We did, and then opened the saved doc from her docs directory and it opened fine. Obviously Word is working but just not showing up. This seems
to happen only when multiple Office items are open. Is this an Office bug? User has about 79% RAM in use at the time of this glitch, but never over-subscribed.
IT Specialist

Hi,
As far as I know, this issue usually occurs with Windows7 and Office 2013. Please try the below methods:
File - Options - Advanced - General section - check the box for "ignore other apps that use DDE".
File - Options- Advanced - Display - uncheck Disable hardware graphics acceleration.
Update display card driver
Increase virtual memory (We'd better use more RAM)
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]

Opening files through network location is not working in Office 2013

Dear Colleagues!
We have faced the following problem. On our Windows 7 Professional computers were installed Office 2013 Standard. softwares. As before we have defined network locations. After the step into the folder through the dfined network location
the Word and Excel do not open the files and the base Office 2013 screen appears with the icons. If we define a shortcut onto the desktop of the computer the same way and step into this folder through the mentioned shortcut the Word and Excel 2013 opens
the files. For Exemple a pdf file opens in Acrobat Reader through the dfined network location and through the mentioned shorcut as well. It would be important to solve the file handling through network locations too.
Thanks in advance your answers.
Best regards
LAMBDA61 László

Hi,
As per the description, I understand that your Office 2013 cannot open files through a network share directly.
I would like to know that how many clients/users are affected by this in your environment. It could be some specific user account settings, that the Office applications are being affected by.
I'd first suggest you try with a new Windows user profile, then verify result.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

InfoPath form cannot be opened on Windows 8.1, Office 2013 32-bit

We develop an InfoPath form using InfoPath 2013 on Windows 7 64-bit, Office 2013 64-bit. The most common user environment is Windows 7 64-bit, Office 2010 32-bit, and the form runs just fine there.
Some of our users are upgrading to Windows 8.1 and cannot run the form. They are using Office 2013 32-bit as that is our corporate standard. The form opens correctly using Office 64-bit.
We cannot even open the form in InfoPath Designer when running Office 2013 32-bit, getting the message:
Not enough storage is available to process this command
If we make a small form, it can be opened, but our full production form fails.
Is there a resource we are short on? Has our form gotten too big to be run on Office 32-bit? We have spent a good deal of time trying to find an answer, but have had no luck.
Paul

We understand there’s an error “Not enough storage
is available to process this command” when you try to open a list in InfoPath 2013. After some research, I found some users ran into similar issues, and
finally resolved them by clearing the temporary file folders, changing the disk usage space, or increasing the value of a registry entry. Here I offer these threads, and if it’s convenient, you can take a look at them and check if they could offer something
useful: (Refer this link) -
Link &
Link
Please 'propose as answer' if it helped you, also 'vote helpful' if you like this reply.

How to migrate Office 2010 Pro application most recently opened document (MRU) to Office 2013 applications

I am upgrading from Office 2010 Pro to Office 2013 Pro. In my test, we discovered that the MRUs are not getting migrated over from the Office 2010 Pro applications into the Office 2013 Pro applications. I am using the Microsoft
Office 2013 OCT to do the configurations. In the OCT, I have "migrate user settings" checked, but that did not work for the users MRUs. I came across the following link
http://social.technet.microsoft.com/Forums/office/en-US/67b3622f-5b7c-4c57-b71d-c8c7de6f7da9/office-2010-pro-to-2013-not-migrating-settings-and-recent-history?forum=officeitpro
That suggests manually creating the Migration key with sub keys like below
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\Common\Migration\Word]
"UpgradeVersion"=dword:0000000d
"Lang"=dword:00000409
On the test machine that I was using and had installed Microsoft Office 2013 Pro on, I found the keys listed as follows
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\Common\Migration\Word]
"UpgradeVersion"=dword:0000000e
"Lang"=dword:00000000
1) I would like to know which is correct subkey ("UpgradeVersion" and "Lang") to use?
2) Since I am using the OCT, can I add or import them into the OCT add registry entries section?
Thanks for your help.

Since you are doing an uninstall-upgrade the MRU list will not migrate by default.
"UpgradeVersion"=dword:0000000d means Office 14.0, also known as Office 2010
"UpgradeVersion"=dword:0000000e means Office 15.0, also known as Office 2013
"Lang"=dword:00000409 means Locale ID = English_United_States, and the "Lang"=dword:00000000 means default.
In this case, you plan to migrate Office 2010 to 2013. thus, the correct one is
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\Common\Migration\Word]
"UpgradeVersion"=dword:0000000e
"Lang"=dword:00000409 (00000000 is ok as well)
Yes, you may import them into OCT registry entries section, or you may deploy these registry keys before migration.
Tony Chen
TechNet Community Support

Unable to install 32 bit version of Office 2013

We had several computers deployed with the 64 bit version of Office 2013. Due to some unforeseen compatibility issues, we needed to remove the 64 bit version and then install the 32 bit version. While we have been able to remove the 64 bit version,
we are not able to install the 32 bit version. After we click setup.exe, We simply see the Office 2013 splash page that mentions "Please wait while setup prepares the necessary files" and then it disappears. Nothing in the event log either.
Any idea what is going on and how to resolve this?

Hi,
Do you mind telling us which category of Event viewer have you checked?
Most of the setup error log may be stored in Setup category, and some in Application category.
If there are some error logs, please upload, they'll help us to troubleshoot this issue.
Then, this issue also may be due to the remain of Office 2013 64bit. I recommend we remove it manually and clean the registry key:
==========
Method 1
Open C:\Program Files\Microsoft Office 15\root\integration\
Delete all C2RManifest*.xml files in that folder.
Open an elevated command prompt. Tap on Windows, enter cmd, right-click on the result and select run as administrator from the menu.
Type cd "C:\Program files\Microsoft Office 15\root\integration".
Type integrator.exe /U.
To remove the Office 2013 preview scheduled tasks run the following commands.
Type schtasks.exe /delete /tn "FF_INTEGRATEDstreamSchedule"
Type schtasks.exe /delete /tn "FF_INTEGRATEDUPDATEDETECTION"
Type schtasks.exe /delete /tn "FF_INTEGRATEDOffice 15 Subscription Heartbeat"
Keep the command prompt open.
Open the Task Manager with Ctrl-Shift-Esc.
Click on the Process tab and kill the following processes: integratedoffice.exe,
appvshnotify.exe, firstrun.exe and setup*.exe.
Type sc delete OfficeSvc at the command prompt.
Open Windows Explorer and delete the Microsoft Office 15 folder
Open %ProgramData%\Microsoft and delete the ClickToRun folder
Open %ProgramData%\Microsoft\office and delete the
FFPackageLocker file
Press Windows, type regedit and hit enter to open the Registry editor
Delete the following Registry keys.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\ClickToRun
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\AppVISV
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Microsoft Office 15 - ProfessionalRetail - en-us
Note that the name of the last Registry key depends on the installed version of Office.
Delete Office 2013 start menu shortcuts
Open %ALLUSERSPROFILE%\Microsoft\Windows\Start Menu\Programs and delete the Office 2013 folder
Go to the command prompt and run one of the following commands:
If you are running an x86 version of Office 2013 and an x64 operating system run the following command:
MsiExec.exe /X{50150000-008F-0000-1000-0000000FF1CE}
If you are running an x86 version of Office 2013 and an x86 operating system run the following command:
MsiExec.exe /X{50150000-007E-0000-0000-0000000FF1CE}
If you are running an x64 version of Office 2013 and and x64 operating system run the following command:
MsiExec.exe /X{50150000-008C-0000-1000-0000000FF1CE}
Run the following command afterwards: MsiExec.exe /X{00150000-008C-0000-0000-0000000FF1CE}
Method 2
Open the %windir%\Installer folder. Make sure you can view Hidden files and folders on your system
Select View, then Choose Details
Select Subject, type 340 in the width of the column and click ok. This may take several minutes before subjects appear.
Select View > Sort by > Subject
Locate all .msi files that have Microsoft Office 2013 product names and uninstall them.
Use Windows-R to open a run box
Enter services.msc and hit the enter key
Locate Office Source Engine and right-click the service and select
Stop from the context menu.
Open the %CommonProgramFiles%\Microsoft Shared folder or
%CommonProgramFiles(x86)%\Microsoft Shared on a 64-bit operating system
Delete the folders Office15 and Source Engine from the folder list.
Open the %ProgramFiles%\Microsoft Office folder or %ProgramFiles(x86)%\Microsoft Office on 64-bit systems
Delete the Office15 folder.
Open the MSOCache folder on the root of the hard drive
Open the All Users folder and delete every folder that contains 0FF1CE} in the name
Open the folder %appdata%\microsoft\templates
Delete the following files Normal.dotm and Welcome to Word.dotx
Open the folder %appdata%\microsoft\document building blocks
Delete the building blocks.dotx file
Press Windows-r, type regedit and hit enter
Open the following Registry key: HKEY_CURRENT_USER\Software\Microsoft\Office\15.0
Delete the following Registry keys if you are running a 32-bit version of Windows.
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\Delivery\SourceEngine\Downloads\*0FF1CE}-*
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\*0FF1CE*
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\Upgrade Codes\*F01FEC
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\*F01FEC
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose
HKEY_CLASSES_ROOT\Installer\Features\*F01FEC
HKEY_CLASSES_ROOT\Installer\Products\*F01FEC
HKEY_CLASSES_ROOT\Installer\UpgradeCodes\*F01FEC
HKEY_CLASSES_ROOT\Installer\Win32Assemblies\*Office15*
Delete the following Registry keys if you are running a 64-bit version of Windows
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\15.0
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\Delivery\SourceEngine\Downloads\*0FF1CE}-*
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\*0FF1CE*
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ose
HKEY_CLASSES_ROOT\Installer\Features\*F01FEC
HKEY_CLASSES_ROOT\Installer\Products\*F01FEC
HKEY_CLASSES_ROOT\Installer\UpgradeCodes\*F01FEC
HKEY_CLASSES_ROOT\Installer\Win32Asemblies\*Office15*
On a 32-bit version of Windows, open the following Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall
On a 64-bit version of Windows, open the following Registry key: HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall
Select File > Export, type UninstallKey01 and select Save.
Under the uninstall key determine the subkey that has the following values:
Name: UninstallString
Data: file_name path\Office Setup Controller\Setup.exe path
Delete the keys that match the data and repeat the process until all keys have been processed.
====
On the other hand, the installation source also may be a factor, please try to change one and test.
https://products.office.com/en-us/download-back-up-restore-microsoft-office-products?legRedir=true&CorrelationId=9398947d-5b49-4e53-a203-0ef5ff858293
Hope it's helpful.
Regards,
George Zhao
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office 2013 with Visio and Project Error - Package manifest is invalid

In July I successfully created an App-V install of Office 2013 VL using the ODT. This week I decided to try just doing Visio as we don't install it or Project on all systems. I used my same customconfig.xml and just changed the ProPlusVolume to VisioProVolume
and changed the source path. Everything downloaded and packaged fine. I was able to import into SCCM just fine and create a deployment to my test collection. However when I run the install out of Software Center I get (as part of a much longer error) the message
in AppEnforce.log that the package manifest is invalid. Thinking that maybe I had to include Office as long with Visio I tried packaing all three items but still get the same error. Has anyone else seen this behavior and/or ideas how to fix it? Can I sequence
just Visio or just Project? I'm including my config.xml just in case I've got something wrong with it that I haven't caught. Thanks
<Configuration>
<Add SourcePath="<networkpath>\Microsoft\AppVOffice2013\Sept\" OfficeClientEdition="32" >
<Product ID="ProPlusVolume">
<Language ID="en-us" />
</Product>
<Product ID="VisioProVolume">
<Language ID="en-us" />
</Product>
<Product ID="ProjectProVolume">
<Language ID="en-us" />
</Product>
</Add>
<Display Level="None" AcceptEULA="TRUE" />
<Logging Name="OfficeSetup.txt" Path="%temp%" />
<Property Name="AUTOACTIVATE" Value="1" />
</Configuration>

Hy. I'm having the same problema.
I'm trying to create na app-v package (v.5 SP2) of Office 2013.
I downloaded the Office Deployment Tool for Click-to-Run from here:
http://www.microsoft.com/en-us/download/details.aspx?id=36778
I installed it into C:\Office2013pck shared that folder as
\\APPVMANAGER\Office2013 and mapped as Z:\.
I changed the configuration.xml file to:
<Configuration>
<Add OfficeClientEdition="32" >
<Product ID="ProPlusVolume">
<Language ID="en-us" />
</Product>
<Product ID="VisioProVolume">
<Language ID="en-us" />
</Product>
</Add>
</Configuration>
Then I ran in na elevated cmd:
>Z:
>\\APPV-CL-WIN7DEF\Office2013\setup.exe /download
\\APPV-CL-WIN7DEF\Office2013\configuration.xml
and
>\\APPV-CL-WIN7DEF\Office2013\setup.exe /packager
\\APPV-CL-WIN7DEF\Office2013\configuration.xml
\\APPV-CL-WIN7DEF\Office2013\Appv
Everything seemed to work fine.
The creted folder had Office\Data\15.0.4649.1001 folder (I guessed this is a version number)
When I tried to add the package to App-V Server (in the Console) I get the following error:
An unexpected error occurred while retrieving AppV package manifest. Windows error code: 1465 - Windows was unable to parse the requested XML data.
I tryied to publish it from powershell, getting the same error message agalluci image post shows.
From the Event Log I got this additional information:
There was a problem retrieving the requested package \\APPVMANAGER\AppVpck\Office\VisioProVolume_ProPlusVolume_en-us_x86.appv for import. Error message: Unspecified error
Element '{http://schemas.microsoft.com/appv/2010/manifest}UsedKnownFolders' is unexpected according to content model of parent element '{http://schemas.microsoft.com/appx/2010/manifest}Package'.
I haven't found any indication of which file is the manifest app-v file.
I also haven't found any .xml with the "UsedKnownFolders" tag (I changed the .appv package extension to .zip and explored some of the files).
I tryied creating a package for 32 and 64 bits, only office, office and visio, and office visio and project running Windos 7 and Windows 2012.
Thanks in advance for any help.

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