Office Open XML word processing document

I am getting the following message when I try to open a Word (docx) Document on my iPhone 6 running iOS 8 (latest build at 08/10/14) from within an email account:
"Office Open XML word processing document"
I have tried installing Microsoft Office Mobile and a third part App called Documents.
I have been sent different emails in DocX format (.docx) and I can not open any of them.
I have tried pages on my iPhone and that does not work eaither.
I can however open PDF documents.
I have rebooted/restarted the iPhone twice.
I have a coleage with an iPhone 5 with iOS 8 and they have the same problem.
I have another coleage who has an iPhone 4 on an older version of iOS and theirs works fine.
Any ideas?
Cheers,
Anthony

I have had this problem for a while now. The only thing that worked is:
On your iOS Device:
Settings > General > Reset > Erase All Content & Settings
Once it restores, connect to iTunes
do not Restore from Back Up (this doesn't work) - instead select Set up as New Device
This resolved the problem opening all mail attachments (PDF, .docx, .doc, .pptx, .ppt, .xlsx, etc.)
Good luck.

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