Office Pro 7580 AIO wont print Red

I have an OfficeJet Pro 7580 that no longer prints Red. Toolbox indicates that the cartridge is almost full. It indicates that all heads are in good condition. I have cleaned the print heads multiple times. There are no error messages. Other cartridges print fine. What can I do next???

Hi - Try following the steps in this document to help narrow things down. If you're seeing a lack of magenta or red on the test page (as show in the document), you'll probably need to replace the printhead as discussed in the document.
If you have to replace the printhead, here is the ink cartridge warranty info, assuming it is an HP printhead and hasn't been refilled. If it is refilled, you'll want to replace it with a new Hp printhead.
Hope that helps.
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HP Officejet Pro 7580 networked & not printing via PC or Mac

I have a hp officejet pro 7580 and I'm unable to print. I'm unable to communicate with the printer via Mac or PC. I have added the printer again and downloaded a recent update via the PC. I have restarted the ethernet router and the printer, still not printing. I have had this problem before but it "magically" started printing. Now the communication problem is back and I need help! On the PC (HP Officejet Pro L7500) shows the port in the print que address so it does see it but there is a printing error. I have an iMac (intel) running Mac OS 10.5.4 and a PC running XP Pro We have had the printer for about 3 months and this has happenned twice before. I am able to print an "Self Test Diagnostic Page" from the Mac. But any other document results in a communication error.
The first time I reloaded the software on both computers and it still didn't work then later it worked and later it happenned again and then worked days later.
Now, I've tried a "fixed IP address: 192.168.173; Subnet mask: 255.255.255.0; default gateway 192.168.1.2; Configuration source: manual; DNS Server: 192.168.1.2; Link configuration: 10TX - half (network printing). It was working for awhile.
Now, It is back again communication error (not printing), why is this happenning? Please, please help! Thanks.

Hi,
Follow the link below to solve the issue :
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01849855&tmp_task=solveCategory&cc=us&dlc=en&la...
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HP Officejet Pro 8000 wireless wont print with iPhone 5s

This printer billed as Wireless that I purchased in 2011 wont print with IPhone or iPad because it is not on list of Air Print devices So I was told by HP to buy a new one and since it wasnt equipped with HP's "eprint" the app thats out there to make up for this will not work. I was speaking to sales person to avoid paying but I cant believe this. There are better printers but that doesnt make this a throw away. and who wants to buy a wireless printer that wont print wirelessly? Help!
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Hi there Hank,
Sorry to hear you're having a rough go with the printer.
As for the 8000 wireless, I would guess that you got a newbie tech rep on the phone. I couldn't figure out why they said there's no workaround, because I had been able to get older printers going with HP troubleshooting documents. So here are a few that might help:
1. Install the printer on your network (if it isn't already) Installing the Printer Software for a Wireless Network Connection
2. Download the HP E-Print Mobile App for iOS. It should still work with non- eprint printers: https://itunes.apple.com/ca/app/hp-eprint/id299531647?mt=8
3. Take a glance at this tutorial video, for some quick tips on getting started: http://www.youtube.com/watch?v=l1z1pSC8WHI
Hope this helps
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Officejet Pro 8600 Plus wont print from Mac 10.5.8

Hello,
I just purchased the Officejet Pro 8600 Plus and I'm running it wired through my router. I'm able to print with my PC, my IPad and my phone but I cant print with my mac running OS 10.5.8.
When I try to print it puts the document in the print que and says "printing" but nothing happens at the printer. I can scan to my mac from the printer and everything seems to indicate that the printer is connected.
I have downloaded the latest HP driver for Mac 10.5. Also i have reset the printer (holding down the option key while deleting the printer from the system preferences) several times and re-added the printer. Still nothing.
Any ideas?
Greg

Reset the printing system:
- Go to System Preferences > Print & Scan
- Option click the '+' sign and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
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HP Officejet Pro 8000 Wireless wont print from Hotmail with HP e print app

I am able to add gmail as an email to print wirelessly but when I try to add my hotmail accountI get a verification errorHostname is filled out as pop3.live.com and port is 995 it refuses withssl checked. and without it checked it just loops and loops on and on verifying account. Why wont hotmail work?
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Hi hankbuck,
Thank you for clarifying, I appreciate it. I'm also sorry for misunderstanding what you had said.
You shouldn't have to change any settings on your iPhone for the HP ePrint app to accept your hotmail account. Let's try adding your Hotmail account using the 'Other' option and enter the IMAP settings for Hotmail. I've included screen shots for where to add the Hotmail account.
Regards,
Happytohelp01
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HP Officejet Pro 8600 Plus wont print on 5x7 cardstock using LibreOffice

Hello,
I am trying to print a file on 5x7 cardstock (I am using LibreOffice) and the printer comes up with an error message that reads "Paper Missmatch: The paper size selected does not match the paper size selected in software.
If the paper loaded in the printer is the correct size, change the selected paper size in your software and re-send the print job. If the paper loaded in the printer is not the correct size, change paper and resend the print job."
However, it doesn't give me an option to change it in the software. How do I do this?
The page settings are correct in LibreOffice.
Thank you,
Shelby

Thank you,
I tried a whole bunch of things, I ended up having to convert the file to a PDF, change a couple of the size properties there and then when printing I had to choose the Hagaki option. It printed it off centre and smaller but I could work with it. It wouldn't print any other way, otherwise it would print it landscape (but not all the wording and pictures would be on) and I needed it portrait.
If I ever have to print on 5x7 cardstock again, I'll try all those steps and let you know for sure!
Thank you for taking the time to answer my question.
Shelby

Office Pro 8000: Can't Print/Out of Ink Error even after installing new cartridge.

When I tried to use my printer a few days ago, I received a "Can't Print: Out of Ink" error message concerning the magenta cartridge. I had used the printer a few days before that, and had not received a low ink warning. It seemed suspicious to me that I would have received an empty cartridge error message without first receiving a low cartridge warning. The yellow and cyan cartridges read 70% full - all 3 were original cartridges.
I purchased a new 940XL magenta cartridge and installed it per instructions. Now I am getting a message that the new 940XL cartridge is empty. I can shake the old 940 cartridge and hear liquid inside. Obviously, the new cartridge is also full. I've tried cycling power, reinstalling the software, etc, with no change in status. If I swap back and forth between the old 940 and new 940XL cartridge, they are properly identified by type on my screen as the 940 or 940XL. Due to the way the problem has presented itself, I don't believe it is a cartridge issue.
Of course, problem first arouse on May 8th, and my warrantee expired April 26th. Any suggestions?
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I've solved my own problem, which was clearly a factory assembly defect. I looked inside my printer with a flashlight in the area where the ink cartridges are installed, and found magenta ink sprayed inside the printer. I disassembled the printer, and found that the magenta line had been damaged during assembly. There are four ink tubes which exit from behind the ink cartridges, then make a U turn back toward the front of the printer. Just after the U turn, they make another bend up-wards. It is at this point that I found the damaged magenta line, directly above a screw on the right-hand side of the ink cartridge housing. The lines are in a very narrow passage, and are held in place by several keepers molded out of plastic. It appears that the lines were put in place in the keepers, then the screw inserted from above. As I said, it is a very tight passage, and it would be very easy to damage the ink line at that point if the lines weren't carefully held back to insert the screw during assembly.
To solve the problem, I removed approximately 1/4 inch of damaged magenta ink line. I carefully cut the line with a sharp razor, to prevent collapsing the line or causing burrs to the tubing. I then placed about 3/4" of self-sealing heat shrink tubing over one end of the ink line. Next I spliced the line with a small piece of stiff plastic tubing from the handle of a cotton swab, which was a perfect, snug fit over the ink line. Being careful not to collapse the ink tube or cause further damage, I gently twisted the ink line back and forth until the ends were butted up inside the cotton swab splice. I then positioned the heat-shrink tubing over the splice, and shrunk it with a hair dryer. The heat-shrink tubing I used has hot-melt glue applied to the inside, which further aided in making a leak-proof splice. Again, there is not a lot of room, so the splice had to be kept small.
I reassembled the printer, reinstalled the ink cartridges, and powered up the printer. After the normal, long start-up delay, I printed several full-color test sheets, and all was fine. The magenta cartridge that I had installed previously now shows that it is full, and the remaining cartridges also read the levels that they had prior to disassembly.

HP Office Pro L7480 All in One Printer only prints half test page then stops - Windows 8.1

Hi
wonder if anyone can help with this one
Just replaced an old pc with a new Windows 8.1 Machine
I have 2 printers - An A3 HP printer and the Office Pro L7480
My A3 printer prints fine but the Office Pro starts to print a test page....gets half way down the DLL listing then ends and pushes the page out then prints another page with a line of garbage then pushes the page out then the printer stops responding and I have to turn on and off to try and print again with the same result.
Printer is connected via USB
I have tried different USB ports
Uninstalled the printer driver and resintalled
Tried both 32 and 64 bit versions
My Windows install is WIndows 8.1 64 bit
If I use the same usb cable as my A3 printer the issue remains
If I switch back to my old windows vista machine the printer works fine
I'm convinced that the printer driver is the issue with windows 8.1 as other printers work fine and the problem printer works fine on windows vista and my windows 7 laptop
The drivers I installed are from the HP drivers download and the printer is on the compatability list for windows 8.1
Any advice would be appreciated

Hi @Martyn1060
I have a couple of ideas.
Let's first run the Print and Scan Doctor to see if it can identify and/or resolve the issue for us; Click here to download and run the Print and Scan Doctor> www.hp.com/go/tools.
If the issue persists, try the following Microsoft Hotfix; A wireless, high-quality print job to a WSD port is automatically canceled on a Windows 8.1 computer.
Please keep me posted.
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Sunshyn2005 - I work on behalf of HP

I have a Office Jet Pro L7780. When I try to print red, the color comes out brown

I have a Office Jet Pro L7780. When I try to print red, the color comes out brown. I have tried replacing all of the ink cartridges, printing from within two different programs (microsoft word and belight business card composer V5) from my Mac, and from within MS Word on my Windows lap top. In all cases if red is called for, I get brown.
I have gone through the printhead cleaning procedure, the alignment procedure and the print quality diagnostics, all to no avail.
Thanks in advance for your help
Tim

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Hp laserjet pro p1606dm with yosemite with usb wont print but printed on a network

hp laserjet pro p1606dm with Mac Yosemite using a USB wont print. Printed however when used on a network. Downloaded a driver again, though driver already installed. Driver was a dmg file and wouldn't open. Forum told me to use Safari to open a dmg file but that didn't work. Help! Want to use the printer at home that I was using at the office.

Hi @soneighbor ,
I understand that you are having issues printing from a USB connection, but you were able to print by a Wired Network connection. I will certainly do my best to help you.
The drivers for 10.8 are installed by the Apple Updates.
Once the printer is connected by a USB cable directly to the Mac, you should be able to just run the Apple Updates to install the drivers automatically. Installing a Mac Printer Driver Using Apple Software Update.
Delete any of the older drivers first.
Check the driver name that is installed for the printer. Make sure it shows just the printer's name.
Click the Apple menu and then click System Preferences. Click Printers & Scanners, highlight the printer name on the left side and on the right side of the screen it should show the printer's name. (Laserjet P1606dn)
If the full printer name isn't listed correctly, delete it and add the printer name back in from the list. Click the - sign to delete the driver and then click the + sign to add the driver, might have to click the drop down to select the printer's name to add it in.
Try printing again.
If you run into any issue, please do the following:
Repair the Disk Permissions on the Mac:
Close all applications.
On the Apple menu bar, click Go, click Applications and then click Utilities.
Double-click Disk Utility.
Highlight your hard drive/partition on the left.
Click Verify and then Repair Disk Permissions.
Restart the computer..
Reset the Printing System:
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Click the Apple icon and then click System Preferences.
Click Printers & Scanners.
Right-click (or Ctrl +click) in the left white side panel, then click Reset printing system.
Click OK to confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system.
Then click the + sign to add the driver, highlight the printer. (you might have to click the drop down to select the printer's name) Then click on the Add button.
Try printing again.
If you are still having any issues, download and install the HP Printer Drivers v3.0 for OS X.
If you need further assistance, just let me know.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

HP Office Jet Pro 8610 will not print but will only fax

We have a HP Office Pro Jet 8610 and it worked fine until we hooked it up as a fax machine also on Thursday.
It used to copy, print, scan perfectly but we need a new fax machine so we went out and bought the phone cord and hooked up a fax line and telephone with built in answering to the Office Jet and the fax works , but now it will not print a document from Open Office to the printer because it tries to make a fax cover page.
I have run out of ideas can you please help?
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There are two "printer" drivers on there, to print, choose the "Officejet Pro 8610 Printer" instead of the "Officejet Pro 8610 FAX". You probably set the second one as default when the fax function is added, which is for PC fax. If you use the print function more often than fax, make the non-fax one the default printer.

Printing problem - HP Officejet Pro 8500 Wireless All-in-One Printer, Red color fads on 4th copy

I have an HP HP Officejet Pro 8500 Wireless All-in-One Printer, and am trying to print 75 copies of a program for our event. After the first 5-6 pages the RED in my program starts to turn magenta. I have brand new HP ink, and am printing on HP Color Injet Paper. I have renectly replaced the Black/Yellow printhead (at least 6 months ago). At first when I cleaned the printheads, I could print 2 or 3 pages showing my RED color. Then turns back to magenta. When I received the test patterns after cleaning the print heads they are all perfect with no lines.
What is going on and how can I fix it?
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View Solution.

Hi TM1997,
I understand you have an Officejet 8500 Wireless that is not printing red properly, it keeps turning to magenta. I'm sorry to hear this, but I will definitely do my best to help you!
As I'm sure you saw, when replacing the black and yellow printhead, that there are two printheads in the Officejet 8500 and the second one controls the magenta and cyan. I would suggest that you first have a look through this Troubleshooting Print Quality Issues document. You can also manually clean your printhead with the steps in this 'The Following Printhead Appears to be Missing or Damaged' or 'The Following Printhead has a Problem... document.
Hope this helps, have a great day!!
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**MissTeriLynn**
I work on behalf of HP

HP Office Pro 8600 e all in one, Printer Assistant has disappeared

I am running Windows 7, Office Pro 8600 e- all in one
Out of the blue both laptops in the house lost priner assistant and all its functions (fax to folder, etc).
Windows has had a few updates within the last few weeks so I can only assume it stems from there.
For both laptops I have uninstalled and reinstalled both from the CD and from the most current driver software from the hp website with no success.
I have run HP print and scan doctor with no success.
Any and all help would be greatly appreciated...I am at a loss.
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View Solution.

Hi,
From the start menu click on Programs and select HP, next select the HP Officejet Pro 8600 folder and follow the Uninstall.
Next download and install the following software, do not use any older software from the CD or a software you may saved from the HP site in the past as the issue will remain while any previous software being used:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=bi-108858-3&cc=us&dlc=en&lc=en...
Once you are done, reboot your PC and click the HP Officejet Pro 8600 icon, located on your desktop.
Please let me know the results,
Shlomi
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How do i change my hp office pro 8600 printer from offline to online

how do i change my hp office pro 8600 printer from offline to online

Please read this post then provide some details. What operating system? How is the printer connected - USB, wired LAN, or Wireless LAN?
Running the diagnostics at http://www.hp.com/go/tools may help resolve the issue if you are using some recent version of Windows.
Bob Headrick, HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
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Macbook Pro wont print color on Savin

So at my office we have a shared Savin C3528 printer. It took me forever to just figure out how to connect to my computer and now that I did, it wont print in color. HELP!!!! Its really annoying having to ask other people to print for me

Did you ever solve your problem?
Which driver did you install in order to print from your mac to the C3528?

Office Pro 7580 AIO wont print Red

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