Office Reinstallation

Hi, I'm Ronald.
My mother bought Microsoft Office online on September 28th 2014. She used her e-maill adress ([email protected]) to activate and buy Microsoft Office and this was as well her Microsoft account. Sadly, <sympatico.ca> is a really old e-mail
service gaven by our last Internet Service Provider (ISP) which is Bell. We switched ISP about three months ago and Bell deleted the e-mail account about two three days ago.
Since we could no longer use our last e-mail acount ([email protected]) to log in into the computer,we had to factory reset it. Now trying to install Microsoft Office we're experiencing problems because the adress used back then is not valid
anymore and we do not have the 25 word key, how would we be able to get Microsoft Office back ?
Thank you for your cooperation,
Ronald Larose

I'd try them over here.
http://answers.microsoft.com/en-us/office/forum/office_install?tab=Threads
http://www.microsoftstore.com/store/msusa/en_US/DisplayHelpContactUsPage
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows]
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees , and confers no rights.

Similar Messages

Microsoft Office wont' work after merging to a new computer and reinstallation

I just merged my old computer to a new one. However, now my Microsoft Office 2011 won't work anymore. I have tried reinstalling it, but it still won't work. Here is the error report I keep getting:
Process:         Microsoft Word [2917]
Path:            /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
Identifier:      com.microsoft.Word
Version:         14.3.1 (14.3.1)
Build Info:      Unknown-130117~0
Code Type:       X86 (Native)
Parent Process: launchd [318]
User ID:         502
Date/Time:       2013-03-10 19:12:49.346 -0500
OS Version:      Mac OS X 10.8.2 (12C3012)
Report Version: 10
Interval Since Last Report:          59311 sec
Crashes Since Last Report:           241
Per-App Crashes Since Last Report:   8
Anonymous UUID:                      AFAE0026-05EF-FDA6-CAA3-892E0EA63894
Crashed Thread: 0
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Application Specific Information:
dyld: launch, loading dependent libraries
Dyld Error Message:
Library not loaded: @rpath/molc.framework/Versions/14/molc
Referenced from: /Applications/Microsoft Office 2011/Office/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
Reason: image not found
Binary Images:
   0xb5000 - 0x1e2effb +com.microsoft.Word (14.3.1 - 14.3.1) <9C7C4149-2881-D410-8158-BE74945A3B19> /Applications/Microsoft Office 2011/Microsoft Word.app/Contents/MacOS/Microsoft Word
0x2226000 - 0x223fff7 +com.microsoft.mbukernel (14.3.1 - 14.3.1) <ED98FCAF-4DDE-B06E-3DFC-9D4F64CBD002> /Applications/Microsoft Office 2011/*/mbukernel.framework/Versions/14/mbukernel
0x2256000 - 0x2293fe3 +com.microsoft.setupui (14.3.1 - 14.3.1) <0665F602-B588-BE14-3228-F53D887EC5C8> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Versions/14/MicrosoftSetupUI
0x22d0000 - 0x2506ff3 +com.microsoft.mcp (14.3.1 - 14.3.1) <C657D264-C5BC-EED7-2EA0-608FEEA27124> /Applications/Microsoft Office 2011/*/MicrosoftComponentPlugin.framework/Versions/14/MicrosoftComponentPlugin
0x25c4000 - 0x2635fff +com.microsoft.netlib (14.3.1 - 14.3.1) <D94B52F7-A8B6-DF66-A343-75B9D94EFAFE> /Applications/Microsoft Office 2011/*/Netlib.framework/Versions/14/Netlib
0x264b000 - 0x26f0feb +com.microsoft.ole (14.3.1 - 14.3.1) <A170787D-27DD-A4C8-D864-2BFF1B010446> /Applications/Microsoft Office 2011/*/MicrosoftOLE.framework/Versions/14/MicrosoftOLE
0x2713000 - 0x27b2ffb +com.microsoft.oleautomation (14.3.1 - 14.3.1) <EEE24DF1-D671-6D6A-C07F-E0947C751CE7> /Applications/Microsoft Office 2011/*/MicrosoftOLEAutomation.framework/Versions/14/MicrosoftOLEAutomation
0x27e0000 - 0x27ecfeb +com.microsoft.merp (2.2.4 - 2.2.4) <8FFE3EF4-6792-5159-93C5-A660B413DBD9> /Applications/Microsoft Office 2011/*/merp.framework/Versions/14/merp
0x27f6000 - 0x29eafeb +com.microsoft.msxml (14.3.1 - 14.3.1) <6AA97B72-FBAE-3CF3-B65D-6E38E0084965> /Applications/Microsoft Office 2011/*/MSXML.framework/Versions/14/MSXML
0x2a5c000 - 0x31c6ffb +com.microsoft.office (14.3.1 - 14.3.1) <47CC1F48-C7F9-4E3A-B4FC-4DEE00C9422F> /Applications/Microsoft Office 2011/*/MicrosoftOffice.framework/Versions/14/MicrosoftOffice
0x331f000 - 0x41aeff7 +com.microsoft.officeart (14.3.1 - 14.3.1) <DA23757C-D260-E6DE-B425-400AC9136DF1> /Applications/Microsoft Office 2011/*/OfficeArt.framework/Versions/14/OfficeArt
0x446f000 - 0x4479ff7 +com.microsoft.oleo (14.3.1 - 14.3.1) <ED6C4731-C4C3-CD1B-F8BF-9723710FBC42> /Applications/Microsoft Office 2011/*/MicrosoftOleo.framework/Versions/14/MicrosoftOleo
0x4485000 - 0x449cff3 +com.microsoft.mathfont (14.3.1 - 14.3.1) <3CBE8D18-6762-D39E-C367-D5172FA97E61> /Applications/Microsoft Office 2011/*/MicrosoftMathFont.framework/Versions/14/MicrosoftMathFont
0x44a4000 - 0x491bff7 +com.microsoft.chart (14.3.1 - 14.3.1) <6DE5E5F5-7357-6CAE-E05B-7979C8E691CD> /Applications/Microsoft Office 2011/*/MicrosoftChartPlugin.framework/Versions/14/MicrosoftChartPlugin
0x4a63000 - 0x4baaff7 +com.microsoft.msls3 (14.3.1 - 14.3.1) <B5308A44-49AE-EA64-62AC-759B33BD4E97> /Applications/Microsoft Office 2011/*/MicrosoftPTLS.framework/Versions/14/MicrosoftPTLS
0x4bb6000 - 0x4becff7 +com.microsoft.msgrlibclient (8.0.0 - 8.0.0) <201CDD65-D53F-EEEF-509A-EDE6097E4139> /Applications/Microsoft Office 2011/*/MsgrLibClient.framework/Versions/14/MsgrLibClient
0x4c0d000 - 0x4c4ffe7 +com.microsoft.ribbon (14.3.1 - 14.3.1) <C015841D-6EE6-3473-71D1-662AB4369343> /Applications/Microsoft Office 2011/*/MBURibbon.framework/Versions/14/MBURibbon
0x4c74000 - 0x4cb6fe3 +com.microsoft.mviewlib (14.3.1 - 14.3.1) <F5128D8C-6A31-C16E-EDB4-66B3F2EE310E> /Applications/Microsoft Office 2011/*/MViewLib.framework/Versions/14/MViewLib
0x4cdf000 - 0x4d3cff7 +com.microsoft.wlmuser (14.3.1 - 14.3.1) <06D31A7C-DA3C-0F88-459C-6A756D27BF00> /Applications/Microsoft Office 2011/*/WLMUser.framework/Versions/14/WLMUser
0x4d60000 - 0x4d8afff +com.microsoft.wlmgraphicsdevice (14.3.1 - 14.3.1) <0D33DD97-EF45-A231-E0EF-67D9C0E367E4> /Applications/Microsoft Office 2011/*/WLMGraphicsDevice.framework/Versions/14/WLMGraphicsDevice
0x4da5000 - 0x4dd2fe3 +com.microsoft.wlmkernel (14.3.1 - 14.3.1) <059F861E-F892-EE39-D2AB-458EA9E39B26> /Applications/Microsoft Office 2011/*/WLMKernel.framework/Versions/14/WLMKernel
0x4de8000 - 0x597afeb +com.microsoft.gfx (14.3.1 - 14.3.1) <C6E09DF9-4185-3C68-6ED3-B2429772183A> /Applications/Microsoft Office 2011/*/Gfx.framework/Versions/14/Gfx
0x59f4000 - 0x5db0ff7 +com.microsoft.igx (14.3.1 - 14.3.1) <4D7E94BB-460A-5263-9445-CFEEBC04F62E> /Applications/Microsoft Office 2011/*/SmartArt.framework/Versions/14/SmartArt
0x5e7b000 - 0x5ee1fe7 +com.microsoft.mbuCloudServices (14.3.1 - 14.3.1) <A81C5F35-D471-C23B-AA3E-8D1EA18D6493> /Applications/Microsoft Office 2011/*/MicrosoftCloudServices.framework/Versions/14/MicrosoftCloudServices
0x5f03000 - 0x5f07ff3 +com.microsoft.mbustrings (14.3.1 - 14.3.1) <242F1F83-0C27-E119-3499-2C14E6B4483E> /Applications/Microsoft Office 2011/*/mbustrings.framework/Versions/14/mbustrings
0x5f0f000 - 0x5f11ff7 +com.microsoft.mbulocale (14.3.1 - 14.3.1) <CCE93C69-BA8E-F752-25FC-1A81666924D4> /Applications/Microsoft Office 2011/*/mbulocale.framework/Versions/14/mbulocale
0x5f18000 - 0x5f39feb +com.microsoft.wlmstrings (14.3.1 - 14.3.1) <CF5816D2-7A6F-B6BB-7E65-1DC5ABA8F4C6> /Applications/Microsoft Office 2011/*/wlmstrings.framework/Versions/14/wlmstrings
0x5f46000 - 0x5f9dffb +com.microsoft.CocoaUI (14.3.1 - 14.3.1) <412FADEA-EC2D-033D-C1F1-249C39BACE09> /Applications/Microsoft Office 2011/*/CocoaUI.framework/Versions/14/CocoaUI
0x5fd0000 - 0x610efef +com.microsoft.MicrosoftOfficeDRM (14.3.1 - 14.3.1) <43AD597E-AB49-EEAD-ECE9-6EC98F629F0F> /Applications/Microsoft Office 2011/*/MicrosoftOfficeDRM.framework/Versions/14/MicrosoftOfficeDRM
0x613c000 - 0x6154feb +com.microsoft.threadpool (14.3.1 - 14.3.1) <26675112-0284-9057-3D8D-ADC31AE81508> /Applications/Microsoft Office 2011/*/ThreadPool.framework/Versions/14/ThreadPool
0x6162000 - 0x61acfef +com.microsoft.menulib (14.3.1 - 14.3.1) <E30A1C88-07F4-B5B4-76D8-AA0066CDA326> /Applications/Microsoft Office 2011/*/MicrosoftMenuLibrary.framework/Versions/14/MicrosoftMenuLibrary
0x61c3000 - 0x61f7fe3 +com.microsoft.urlmon (14.3.1 - 14.3.1) <39F65E66-5425-3CD8-7396-F915241C70E8> /Applications/Microsoft Office 2011/*/StdUrlMoniker.framework/Versions/14/StdUrlMoniker
0x6206000 - 0x625dfe7 +com.microsoft.uniscribe (14.3.1 - 14.3.1) <5C2DC627-1BA9-F4AB-A27B-D97538BE5542> /Applications/Microsoft Office 2011/*/Uniscribe.framework/Versions/14/Uniscribe
0x627b000 - 0x6289fe7 +com.microsoft.mbuinstrument (14.3.1 - 14.3.1) <7A704621-F09D-EC0B-4002-C95BD4A08EE7> /Applications/Microsoft Office 2011/*/mbuinstrument.framework/Versions/14/mbuinstrument
0x6296000 - 0x62a7fff +com.microsoft.frameworks.wincrypto (14.3.1 - 14.3.1) <05F3E1FA-1ECB-6497-1264-C0F030EE5960> /Applications/Microsoft Office 2011/*/WinCrypto.framework/Versions/14/WinCrypto
0x62b3000 - 0x63ceff7 +mbupgx.dylib (14) <26E50DFC-0EFA-76F0-FB25-1EB3655DDEE3> /Applications/Microsoft Office 2011/*/MicrosoftSetupUI.framework/Libraries/mbupgx.dylib
0x63e9000 - 0x6494fff libcrypto.0.9.7.dylib (106) <041B3399-5033-3395-9A71-6693F3A33D94> /usr/lib/libcrypto.0.9.7.dylib
0x8feb4000 - 0x8fee6e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x90007000 - 0x90053fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x90054000 - 0x90055ffd libunc.dylib (25) <58599CBF-E262-3CEA-AFE1-35560E0177DC> /usr/lib/system/libunc.dylib
0x90056000 - 0x900bcfff com.apple.print.framework.PrintCore (8.1 - 387.1) <F8CF762B-B707-3021-958F-BB8D33DB3576> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9010d000 - 0x90166fff com.apple.AE (645.3 - 645.3) <6745659F-006D-3F25-94D6-DF944E9A01FD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x901f7000 - 0x901fbfff com.apple.IOSurface (86.0.3 - 86.0.3) <E3A4DB0A-1C1A-31E3-A550-5C0E1C874509> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x901fc000 - 0x90281ff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x90282000 - 0x902d1ff6 libTIFF.dylib (845) <989A2EB9-3A49-3157-8E9C-B16E6005BC64> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x90303000 - 0x9030afff libsystem_dnssd.dylib (379.34) <885F324F-43A3-30A9-8A6B-3665065CC588> /usr/lib/system/libsystem_dnssd.dylib
0x9030b000 - 0x90317ff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x90318000 - 0x9031afff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x90871000 - 0x90879fff libcopyfile.dylib (89) <4963541B-0254-371B-B29A-B6806888949B> /usr/lib/system/libcopyfile.dylib
0x9087a000 - 0x9087afff com.apple.Cocoa (6.7 - 19) <354094F0-F36B-36F9-BF5F-FD60590FBEB9> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x908bf000 - 0x90aa7ff3 com.apple.CoreFoundation (6.8 - 744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x90ab3000 - 0x90ba4ffc libiconv.2.dylib (34) <B096A9B7-83A6-31B3-8D2F-87D91910BF4C> /usr/lib/libiconv.2.dylib
0x90c00000 - 0x90fe3ff3 com.apple.HIToolbox (2.0 - 625) <5A312E41-9940-363E-B891-90C4672E6850> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x90fe4000 - 0x90fe4fff com.apple.Accelerate.vecLib (3.8 - vecLib 3.8) <908B8D40-3FB5-3047-B482-3DF95025ECFC> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x90fe5000 - 0x9127eff3 com.apple.AddressBook.framework (7.1 - 1167) <AF7B18F2-D0FF-33AA-9CE9-4106B1CDAE1D> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x9127f000 - 0x91281fff libCVMSPluginSupport.dylib (8.6.1) <8A174BD9-992E-351D-8F9A-DF6991723ABE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x91282000 - 0x912bdfe7 libGLImage.dylib (8.6.1) <A3442557-18D5-332E-8859-423D5A20EBBE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x912be000 - 0x912caff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x912cb000 - 0x91418ffb com.apple.CFNetwork (596.2.3 - 596.2.3) <1221EF86-659B-3136-AB57-0CC6B130CDA2> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x916a6000 - 0x916a6fff com.apple.ApplicationServices (45 - 45) <677C4ACC-9D12-366F-8A87-B898AC806DD9> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x919d8000 - 0x91a1aff7 libauto.dylib (185.1) <B2B5B639-6778-352A-828D-FD8B64A3E8B3> /usr/lib/libauto.dylib
0x91a1b000 - 0x91b37ff7 com.apple.desktopservices (1.7.2 - 1.7.2) <8E74D101-8398-34F1-A463-B4950680A597> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x91b43000 - 0x91c4eff7 libJP2.dylib (845) <D409C913-6FA4-3D60-BFE0-B9FC6A02FEE0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91d4c000 - 0x91e00fff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x91e01000 - 0x91e5efff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x91e5f000 - 0x91e7fffd com.apple.ChunkingLibrary (2.0 - 133.2) <FE5F0F1E-B15D-3F76-8655-DC2FE19BF56E> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x91e80000 - 0x91ee4fff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x91ee5000 - 0x91ee7ffb libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x91ee8000 - 0x92164ff7 com.apple.QuickTime (7.7.1 - 2599.13) <FE609160-E1EF-341D-9B6A-205D3E03A4D2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x92165000 - 0x92165fff com.apple.quartzframework (1.5 - 1.5) <9018BE5B-4070-320E-8091-6584CC17F798> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x92166000 - 0x92322ffd libicucore.A.dylib (491.11.1) <B19E450A-BAF1-3967-9C95-7F77DC0B4639> /usr/lib/libicucore.A.dylib
0x923a1000 - 0x923a2fff libsystem_sandbox.dylib (220) <4E42390B-25EC-3530-AF01-337E430C16EB> /usr/lib/system/libsystem_sandbox.dylib
0x923a3000 - 0x923b8fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x923b9000 - 0x923bafff libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
0x923bb000 - 0x923d1fff com.apple.CFOpenDirectory (10.8 - 151.10) <56C3F276-BD1F-3031-8CF9-8F4F481A534E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x923d2000 - 0x924bbff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x924bc000 - 0x924bfff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x924c0000 - 0x92552ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92553000 - 0x92554ffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/Tru stEvaluationAgent
0x92558000 - 0x925a6ff3 com.apple.SystemConfiguration (1.12.2 - 1.12.2) <7BA6C58B-0357-356F-BB69-17ACB5E35988> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x925a7000 - 0x925f5ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x925f6000 - 0x92635ff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x92718000 - 0x9274bff3 com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x9274c000 - 0x9277dfff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x9277e000 - 0x92781ff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x92782000 - 0x9278cfff com.apple.speech.recognition.framework (4.1.5 - 4.1.5) <B855E8B4-2EE3-3BFF-8547-98A0F084F9AF> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x927d2000 - 0x927f0ff3 com.apple.openscripting (1.3.6 - 148.2) <55738D66-CC15-3F43-9265-00C3322D39C4> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x927f1000 - 0x927fbfff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x927fc000 - 0x9280aff3 libsystem_network.dylib (77.10) <7FBF5A15-97BA-3721-943E-E77F0C40DBE1> /usr/lib/system/libsystem_network.dylib
0x9281b000 - 0x9281fff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x929cc000 - 0x929e8ff7 libPng.dylib (845) <14C43094-C670-3575-BF9B-3A967E05EAC0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x929e9000 - 0x92a65ff3 com.apple.Metadata (10.7.0 - 707.3) <6B6A6216-23D0-34CE-8099-BEE9BA42501E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x92a66000 - 0x92b73ff3 com.apple.ImageIO.framework (3.2.0 - 845) <BF959BCB-C30A-3680-B7C2-91B327B2B63B> /System/Library/Frameworks/ImageIO.framework/Versions/A/ImageIO
0x92b74000 - 0x92b9dfff libxslt.1.dylib (11.3) <0DE17DAA-66FF-3195-AADB-347BEB5E2EFA> /usr/lib/libxslt.1.dylib
0x92c3c000 - 0x92cb6ff7 com.apple.securityfoundation (6.0 - 55115.4) <A959B2F5-9D9D-3C93-A62A-7399594CF238> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x92ceb000 - 0x92cebffd libOpenScriptingUtil.dylib (148.2) <907E25B1-4F50-3461-B8D5-733C687EB534> /usr/lib/libOpenScriptingUtil.dylib
0x92cec000 - 0x92cfafff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x92cfb000 - 0x92d02ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x92d03000 - 0x92d48ff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x92d49000 - 0x92d5cff9 com.apple.MultitouchSupport.framework (235.29 - 235.29) <451701B6-03CE-3F26-9FF0-92D8DA1467EE> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/Multit ouchSupport
0x92d5d000 - 0x92db4ff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x93535000 - 0x9357aff5 com.apple.opencl (2.1.21 - 2.1.21) <8B48DA40-593C-36D1-8E1B-6739448F38F7> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9357b000 - 0x93933ffa libLAPACK.dylib (1073.4) <9A6E5EAD-F2F2-3D5C-B655-2B536DB477F2> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x93934000 - 0x9399cff7 com.apple.framework.IOKit (2.0.1 - 755.20.4) <12C97562-CBBD-3255-A998-28A341128FC8> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x9399d000 - 0x9399dfff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x93c71000 - 0x93cccfff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x93ccd000 - 0x93d35fe7 libvDSP.dylib (380.6) <55780308-4DCA-3B10-9703-EAFC3E13A3FA> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x93d36000 - 0x93d40ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x93d41000 - 0x93da5ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x93e26000 - 0x93e6afff libGLU.dylib (8.6.1) <06BAFDCA-800C-35E3-B1A3-F05E105B86AB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x93e6b000 - 0x93e98ffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x93e99000 - 0x93e9bfff libdyld.dylib (210.2.3) <05D6FF2A-F09B-309D-95F7-7AF10259C707> /usr/lib/system/libdyld.dylib
0x93e9c000 - 0x93ea0fff com.apple.CommonPanels (1.2.5 - 94) <6B3E7E53-7708-3DA2-8C50-59C2B4735DE1> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x93ea1000 - 0x93ea2fff liblangid.dylib (116) <E13CC8C5-5034-320A-A210-41A2BDE4F846> /usr/lib/liblangid.dylib
0x93ec9000 - 0x94a85ffb com.apple.AppKit (6.8 - 1187.34) <06EDB1D1-3B8A-3699-8E3A-D8F50A27AB7C> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94a97000 - 0x94aa0fff com.apple.DiskArbitration (2.5.1 - 2.5.1) <05EF69BB-5D55-3A9E-9E5E-2EF9F84B3985> /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x95d3f000 - 0x95d48ff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x95d49000 - 0x95ec1ff5 com.apple.QuartzCore (1.8 - 304.0) <0B0EC55A-9084-3E28-9A84-1813CE3FAA9B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95ec2000 - 0x95ed0fff com.apple.opengl (1.8.6 - 1.8.6) <1AD1AE7B-B57B-35B5-B571-32A34F0DA737> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x95f2b000 - 0x95f44fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x95f74000 - 0x95fcbff3 com.apple.HIServices (1.20 - 417) <561A770B-8523-3D09-A763-11F872779A4C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x95fcc000 - 0x95fccfff com.apple.vecLib (3.8 - vecLib 3.8) <83160DD1-5614-3E34-80EB-97041016EF1F> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x95fcd000 - 0x95fdffff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x95fe0000 - 0x960ed057 libobjc.A.dylib (532.2) <FA455371-7395-3D58-A89B-D1520612D1BC> /usr/lib/libobjc.A.dylib
0x96467000 - 0x96474ff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x96475000 - 0x9650dfff com.apple.CoreServices.OSServices (557.4 - 557.4) <C724AB29-A596-3E1E-9FF1-A4E509AD843A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x96511000 - 0x9652bffc libsystem_kernel.dylib (2050.20.9) <561E35E5-E32E-3BFB-9E8B-C977BA6C4F85> /usr/lib/system/libsystem_kernel.dylib
0x9656d000 - 0x96810ffb com.apple.CoreImage (8.2.2 - 1.0.1) <85BFFB09-D765-3F5F-AF65-FB136DDCAEF3> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x96811000 - 0x96833fff libc++abi.dylib (24.4) <06479DA4-BC23-34B6-BAFC-A885814261D0> /usr/lib/libc++abi.dylib
0x96834000 - 0x96a4bfff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x96a4c000 - 0x96a8dff7 libcups.2.dylib (327) <F46F8703-FEAE-3442-87CB-45C8BF98BEE5> /usr/lib/libcups.2.dylib
0x96a8e000 - 0x96a8efff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x96a8f000 - 0x96aaeff3 com.apple.Ubiquity (1.2 - 243.10) <D2C9F356-1681-31D2-B292-5227E2DDEB0B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x96aef000 - 0x96e0cff3 com.apple.Foundation (6.8 - 945.11) <03B242AC-519C-3683-AA52-E73536B3D55F> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x96e0d000 - 0x96e0dfff libkeymgr.dylib (25) <D5E93F7F-9315-3AD6-92C7-941F7B54C490> /usr/lib/system/libkeymgr.dylib
0x96e0e000 - 0x96e12fff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x96e13000 - 0x96e82ffb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x96e83000 - 0x96f1aff7 com.apple.ink.framework (10.8.2 - 150) <D90FF7BC-6B90-39F1-AC52-670269947C58> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x96fb8000 - 0x96fd5ff7 libresolv.9.dylib (51) <B9742A2A-DF15-3F6E-8FCE-778A58214B3A> /usr/lib/libresolv.9.dylib
0x96fd6000 - 0x96ff3fff libxpc.dylib (140.41) <1BFE3149-C242-3A77-9729-B00DEDC8CCF2> /usr/lib/system/libxpc.dylib
0x96ff4000 - 0x97002ff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x97003000 - 0x97003fff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x97004000 - 0x972c4fff com.apple.security (7.0 - 55179.1) <CB470E48-621B-34D9-9E78-8B773358CB6B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x972c5000 - 0x972eaffb com.apple.framework.familycontrols (4.1 - 410) <5A8504E7-D95D-3101-8E20-38EADE8DEAE1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x972ed000 - 0x9770afff FaceCoreLight (2.4.1) <571DE3F8-CA8A-3E71-9AF4-F06FFE721CE6> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLi ght
0x9770b000 - 0x97720fff com.apple.speech.synthesis.framework (4.1.12 - 4.1.12) <DE68CEB5-4959-3652-83B8-D2B00D3B932D> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x97721000 - 0x97796ff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x97797000 - 0x977a9ff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x977ac000 - 0x9780efff libc++.1.dylib (65.1) <C0CFF9FF-5D52-3EAE-B921-6AE1DA00A135> /usr/lib/libc++.1.dylib
0x9780f000 - 0x97816fff liblaunch.dylib (442.26.2) <310C99F8-0811-314D-9BB9-D0ED6DFA024B> /usr/lib/system/liblaunch.dylib
0x9786f000 - 0x9787afff libcommonCrypto.dylib (60027) <D9337AF4-C094-370E-858C-059AB6560719> /usr/lib/system/libcommonCrypto.dylib
0x97b46000 - 0x97c04ff3 com.apple.ColorSync (4.8.0 - 4.8.0) <EFEDCB37-4F20-3CEC-A185-5D2976E11BAC> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x97c6c000 - 0x97d6aff7 libFontParser.dylib (84.5) <B3006327-7B2D-3966-A56A-BD85F1D71641> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x97d6b000 - 0x97e28feb libsystem_c.dylib (825.25) <B1F6916A-F558-38B5-A18C-D9733625FDC9> /usr/lib/system/libsystem_c.dylib
0x97f87000 - 0x97f87fff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x97f88000 - 0x97f8fff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x97f90000 - 0x97f96fff com.apple.print.framework.Print (8.0 - 258) <12AEAD24-6924-3923-9E4A-C5D21231E639> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x97f97000 - 0x97f98fff libremovefile.dylib (23.1) <98622D14-DAAB-3AD8-A5D9-C322BF572A98> /usr/lib/system/libremovefile.dylib
0x97f99000 - 0x97fa2ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x98243000 - 0x98244fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x98245000 - 0x98248ffd libCoreVMClient.dylib (24.4) <C54E8FD0-61EC-3DC8-8631-54288AC66AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x9833e000 - 0x9836aff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x9836b000 - 0x9836efff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x9836f000 - 0x98372ffc libpam.2.dylib (20) <FCF74195-A99E-3B07-8E49-688D4A6F1E18> /usr/lib/libpam.2.dylib
0x983a9000 - 0x983c0fff com.apple.GenerationalStorage (1.1 - 132.2) <93694E0D-35D3-3633-976E-F354CBD92F54> /System/Library/PrivateFrameworks/GenerationalStorage.framework/Versions/A/Gene rationalStorage
0x983c1000 - 0x983cdffd libkxld.dylib (2050.20.9) <29C6FCF5-E450-3724-BEA5-278A954A5247> /usr/lib/system/libkxld.dylib
0x98419000 - 0x9843eff7 com.apple.CoreVideo (1.8 - 99.3) <5B872AC0-E82D-3475-A3F9-FD95F380560D> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x9843f000 - 0x9844cfff libGL.dylib (8.6.1) <C7A3917A-C444-33CC-8599-BB9CD8C12BC4> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9844d000 - 0x98545ff9 libsqlite3.dylib (138.1) <AD7C5914-35F0-37A3-9238-A29D2E26C755> /usr/lib/libsqlite3.dylib
0x98546000 - 0x98552ffa com.apple.CrashReporterSupport (10.8.2 - 415) <BAE9900A-51E7-3AD4-A7FB-7E6CCFFB2F21> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x9860b000 - 0x98794ff7 com.apple.vImage (6.0 - 6.0) <1D1F67FE-4F75-3689-BEF6-4A46C8039E70> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x98acc000 - 0x98ad0ffc libGIF.dylib (845) <714E9F0D-D7A3-3F58-B46E-FCBE0F144B23> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x98ad1000 - 0x98dd6ff7 com.apple.CoreServices.CarbonCore (1037.3 - 1037.3) <4571EDDC-704A-3FB1-B9A6-59870AA6165F> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x98de1000 - 0x98e81ff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x98e8e000 - 0x98eb2fff libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x98eb3000 - 0x98f62ff7 com.apple.CoreText (260.0 - 275.16) <873ADCD9-D361-3753-A220-CDD289196AD8> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x98ff3000 - 0x9914bffb com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <9205DFC2-8DAE-354E-AD87-46E229B5F2F1> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x99ecd000 - 0x99eddff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x99ede000 - 0x99f88fff com.apple.LaunchServices (539.7 - 539.7) <AF33EBD3-BC0B-30B5-B7DA-5CCCF12D7EDD> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x99fbc000 - 0x9a3feff7 com.apple.CoreGraphics (1.600.0 - 328.0.4) <E1D5CF68-B1CB-370E-A326-DA4292C0C096> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9a48c000 - 0x9a490ffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x9a491000 - 0x9a492fff libdnsinfo.dylib (453.18) <41C7B8E2-2A81-31DE-BD8B-F0C29E169D4F> /usr/lib/system/libdnsinfo.dylib
0x9a493000 - 0x9a499fff libGFXShared.dylib (8.6.1) <E32A7266-FCDD-352C-9C2A-8939265974AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9a4e2000 - 0x9a4fffff libCRFSuite.dylib (33) <C9D72D0C-871A-39A2-8AFB-682D11AE7D0D> /usr/lib/libCRFSuite.dylib
0x9a500000 - 0x9a508fff com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x9a509000 - 0x9a644ff7 libBLAS.dylib (1073.4) <FF74A147-05E1-37C4-BC10-7DEB57FE5326> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x9a76b000 - 0x9a76bfff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
Model: MacBookPro9,2, BootROM MBP91.00D3.B08, 2 processors, Intel Core i5, 2.5 GHz, 4 GB, SMC 2.2f41
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x802C, 0x384A54463235363634485A2D3147364D3120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.100.14)
Bluetooth: Version 4.1.2f9 11046, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB
Serial ATA Device: HL-DT-ST DVDRW GS31N
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 6
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 8
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

This forum is for troubleshooting Apple Software Update for Windows, a software package for Windows designed to update Apple products that run on Windows, and not related to Microsoft Office in any way. I suggest you post Office related questions on Microsoft's own forums for their Mac products.
http://www.officeformac.com/productforums

Reinstallation and Microsoft Office

Hi!
I want to reinstall my OS to clean my harddrive however, I fear losing the Microsoft Office that came with my MacBook when I bought it from school. Is there any way to wipe my harddrive, while saving Microsoft Office?

Do you have Tiger on the DVD that came with your Mac, or do you have a retail Tiger install DVD?
When you reinstall the OS, do it via Archive & Install. See About the Archive and Install feature http://support.apple.com/kb/HT1710
Be sure to select Preserve Users & Settings. Also, repair permissions before and after the install. This will install a new system & disable the old 10.4.11 system, which you can trash.
After you install the base 10.4.x, update to the final Tiger version 10.4.11. Here's the link for the 10.4.11 combo update http://support.apple.com/kb/TA24901?viewlocale=en_US
Look at this link Mac OS X v10.4 Tiger Installing Software Support Page
http://www.apple.com/support/tiger/install/
You can also download the Tiger Installation and Setup Guide
http://manuals.info.apple.com/en/TigerInstall_SetupGuide.pdf
What problems are you having? There may be an alternative solution. It is recommended that you buy an external hard drive & make regular backups of you Mac's hard drive. Would it be a disaster for you if you hard drive failed & you didn't have a backup? All hard drives fail, sooner or later.
 Cheers, Tom
Look at this link for reinstall instructions. http://www.wikihow.com/Reinstall-Mac-OS-X How much free/available space do you have on your hard drive?
Message was edited by: Texas Mac Man

Epson stylus office tx610fw Filter failed error - repeating even after reinstallation

I have been having trouble printing since updating my system.
I have looked at some other discussions and have checked that the name is in the computer sharing. I did actually get it to print once about a week ago, after deleting and reinstalling the epson driver, but now the same error is happening again.
Has this happened to anyone else?

Reset your printing system, as per > OS X Mavericks: Reset the printing system

Reinstalling Microsoft Office Home and Business 2010 - OS 64 bit Windows 7 Home Premium on Dell Inspiron

To start at the begining....no, that's not fair, that goes all the way back to March 24th!
My hard drive has been wiped clean twice now...First time was not by MY choice...the guy from India just talked me through it, with no warning of what was going to be the result. What a nightmare!
This 2nd time when I have "retrieved" my files from my external hard drive...my documents are there....just can't open them!
Following messages when opening Word or Outlook:
"Please wait...."etc. "Configuration in Progress Microsoft Office Home and Business".... which takes forever!
Then:
"Your AutoCorrect file: c:\users\Tosi\AppData\Roaming\Microsoft\Office\MSO1033.acl, could not be saved. the file may be read only, or you man not have permission to modify the file."
Then:
"Word cannot open existing file (Normal)
In tyring to open Outlook...
Big Red cirlce with an X in it: Could not install the custom actions. The form Cache file c:\users\Tosi\AppData\Local\Microsoft\Forms\FRMCACHE>DAT is not valid. Contact your administrator.
The same message as Word "Your AutoCorrcet....etc....MSO1033.acl ...etc. "
I have tried to change permissions...no luck. How to I get FULL control over my own computer? Please!
When I do finally get Outlook open, nothing is in there. I looked for my Outlook Data folder and I see that my .pst data file is in 5 places, yet it is not connecting with Outlook. No mail, address or calendar are in there. (to back
track...the first time I retrieved my stuff off the hard drive everything worked)
Microsoft has promissed numerous times to assit me to resolve these problems through very lovely emails but no one has called to follow up and help me. I really need help and I am running out of patience.
Soon I will be saying "Goodbye Microsoft! Goodbye Dell! Hello Apple!"
Help please!
Thank you,
SMTosi

As per your description, seems the installation of Office have got completely corrupted. I would suggest you to completely remove Office 2010 from your computer and then reinstall it.
For how to remove/uninstall Office from your computer, I would suggest you to use Microsoft Fix It tool:
http://support.microsoft.com/kb/971179
After uninstalling Office, please restart your computer then try a reinstallation. If you don't have the Office 2010 installation source or DVD, please go to this website to get Office 2010 installation package:
http://office.microsoft.com/en-us/products/microsoft-office-2010-backup-FX101853122.aspx (you might need to provide the product key of Office 2010)
Hope this helps. Thanks a lot for your patience.
Thanks,
Ethan Hua CHN
TechNet Community Support

Sorry, something went wrong and Word was unable to start (6) Office 2013

Ok this is just so annoying.
Whenever I try to open Word, it gives the error "Sorry, something went wrong and Word was unable to start.(6)". Other office applications either freeze or crash. Only Excel works fine. Running Win7 64 bit.
Tried all possible ways of installation/reinstallation. Did repair, uninstalled and reinstalled manually, uninstalled with FixIt from Microsoft, removed every leftover thing from registry. Also removed some other applications that I thought could cause this
problem for Office.
Uninstalled 64 bit Office, and installed 32 bit, same exact problems.
!!!Don't suggest me to run as administrator please!!!

Hi,
According to your description, I suppose that Word 2013 was blocked by some other applications after you opening it.
Which operation system do you use? Have you installed the Office 2013 SP1?
Then, we try to do some tests to narrow down the issue:
1. Collect the Event log
http://windows.microsoft.com/en-us/windows/what-information-event-logs-event-viewer#1TC=windows-7
2. Use the
Process Monitor to collect the detailed information.
Open process monitor, and reproduce this issue, if there is any files or keys were blocked during the process.Please let me know, and you could save as the file from process monitor, upload the file through One Drive and share the link to me. I'll
analysis it.
Regards,
George Zhao
TechNet Community Support

Office Professional Plus 2013

G,day
I purchased this package online some 18 months ago.. All has been working well until my computer died. I have installed it on the new "Aspire Switch 10" computer..
Now I cannot use Outlook for my emails. ( can receive, but not reply) cos it says the product is unlicensed.?? I have tried signing in with my account .. It keeps saying that the product is not associated to my account.. So I use the product key but still
comes up with an error.
I did what the online help suggested & go to Control Panel highlight the program & click change. It repairs the product & reinstalls it, but when I try to activate it, All the above scenario happens time after time. I am loathed to buy a new
product, I thought that once you have the program.. its yours. ?????

Hi,
It seems you didn't migrate the licence when you installed Office on the new computer. If so, you need to migrate the install and don't have to purchase a new product.
For this licensing issue, as we don't have the access to the licensing status, I suggest you contact the local customer service to help you on this case:
http://support.microsoft.com/gp/customer-service-phone-numbers/en-us
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

I need guidance on restoring apps & MS Office to MacBook Pro

HI. I have recently had my MacBook Pro reset to factory settings, and had OS X Yosemite installed from scratch. I have taking a Time Machine backup before the laptop was passed to Apple Store for solving the upgrade to Yosemite OS X.
When I got laptop back, i was assisted by Apple genius staff until I mentioned I need to re-install MS Office, which had been installed on PC at date of purchase. I have no disk for reinstall of MS Office. Can I recovery this application from backup, or do I need to contact Microsoft to assist with its reinstallation?
There are other apps that I would want to reinstall.
ON opening the laptop, I get to a screen where I have the optio of recovery from Time Machine backup or to continue without recovery. I was advised that I could partition the recovery files from the existing OS, so that the new OS is not over-written from backup files.
Do I re-open laptop and follow onscreen options, and select recovery from Time Machine, and then select specific files to restore? Alternatively, do I turn on my laptop, by using (Crtl/R), and use the recovery fiction to restore specific files only?
PLease advise me on the best way to perform the recovery of fils & applications from Time Machine backup. Please give instruction in a simple manner as I am not very tech experience in this subject.
Iain

All sales are final.
You will receive an emailed receipt in 24 to 48 hours. Use the Report a Problem link to ask for your refund.

Office 365: dropdown menus don't stay open + theme problem

Hello
I recently encountered some problems that make the Office 365 unusable. Could you help me figure it out?
Problems:
These problems appear in every office program: word, excel, power point...
Windows are in some very old 98 looking theme
Office programs appear to be in a window within a window (Image 2)
Dropdown menus in ribbon and in settings stay open less than a second - makes them unusable
Situation:
Office worked well for 2 months, then problems started
Graphic drivers are up to date
Windows is up to date
All the other programs work normally
No recent hardware changes
Comodo Internet Security installed recently
Automatic updates enabled for pretty much everything
When reinstalling, even the installation windows goes to 98 theme
My actions:
Selected default theme from control panel, no effect
Restarted, no effect
Reinstalled Office (Image 1), no effect
Disabled Comodo Internet Security, no effect
Tried running in safe mode, no effect
My setup:
Acer R7-572
Windows 8.1 Pro N
Office 365
I would post some screenshots, but seems that it is not allowed for me.
Any help is appreciated.

Hi,
Seems you've already tried lots of steps, including a complete reinstallation of Office, but to no avail. As per your description above, I'm thinking it might be something on Windows side that is interfering with Office product.
Have you ever tried to disable the hardware graphics acceleration in Office? Sometimes a recent updated video driver might be incompatible with Office. Please have a try and see if it helps:
Open any Office 2013 component, for example Word 2013, then go to FILE>Options>Advanced
Tick the option of "Disable hardware graphics acceleration" under the section
Display
If issue persists after the steps above, I would suggest we try to perform a clean boot in Windows and then verify result. This will help to determine whether any program conflict is causing the issue:
http://support.microsoft.com/kb/929135
Hope this helps.
Regards,
Ethan Hua
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs.

Office Test Drive

Wasn't sure where to put this. I've installed Office on my iBook without removing the test drive version first. If I uninstall the lot and then reinstall the full version, will I have to use up another one of my 3 product keys or will it let me use the same one again?

If you use the product key again it won't be a big deal since they only wonder if the product key appears i don't know say 50 times for so called "reinstalls" on different computers(it was a while ago some friends tested it and on their cheaper office they don't care as much but more expensive software they got stopped about the 30th register on different computers).

Restoring from recovering partition also MS Office bought from Dell

I bought from Dell a Vostro 3550 including a MS Office 2010 licence 3 years and half ago. The PC always worked fine but in the last few months its startup with Windows 7 Professional is getting slower and slower, while with Ubuntu (it is now a dual boot machine) performances continue to be good. So I decided to restore the original operating system from the recovery partition, but I'm not sure that this will restore not only Windows 7 Professional but also the legal and activated copy of MS Office I bought from Dell.
I was able to get with Belarc Advisor and similar tools the activation key for MS Office, but I would like to know if
- there are ways to check if in the recovery partition there is also what is required for restoring MS Office
- from you experience when Dell sells Ms Office with one of its PCs, MS Office is included in the recovery partition too
Last point: I went to Dell download center by providing my service tag / express service code, but MS Office is not in the list of software I can download for my PC.
Thanks in advance for any help

Some paid software is in My Dell Downloads. Office might not be in the restore partition, but as long as you have the key that came on the card you received with the computer, you can download from Office Downloads. The Belarc key might not be your individual key, but your Dell OEM generic key. That won't work. See if you have a sticker on the computer with the Office key.
Office downloads for US--
https://www2.downloadoffice2010.microsoft.com/usa/registerkey.aspx?culture=EN-US&ref=backup&country_id=US
See if you can download a copy before doing a restore. Also run a disk check to see if the drive is failing. And remember that after 3-4 years, restore to factory settings might not work at all. Have good copies of important files and all reinstallation media for programs.

How do I reinstall MS Office on my mac?

I have an iMac with 1 T? Not much of a computer person. It's a big flat screen. Love it...it's great. However, I set up my son with his own log in/account. He has word for his homework etc. Somehow word was put in the trash....and now does not want to run. How do I fix this?

Hi Big Debi
ms office installation and reinstallation is very easy for mac,
1. go to application folder delete ms office application,
2. go to spotlight search and type msoffice and delete msoffice application related folders,now msoffice application cleared.
3. pls run msoffice software and install same.
4. any permission related issue,please right click msoffice application and select getinfo options.
5.please view permision option and avilable your name here.
Message was edited by: Dhinakaran.subramani

Premiere Pro CS5 locks after reinstallation of Vista Ultimate

When CS5 Production Premium was launched I upgraded from CS4. The programs have worked (nearly) without problems - I mostly use Premiere Pro and Encore for creating DVD's and BD's (hobby).
Some months ago Windows update (Vista Ultimate 64 bit) could not install 3 update files and came up with the message: Windows update error 80070490, which means that an update file in Vista is damaged. I ignored the problem but decided recently that I would follow Microsoft's recommendation and repair the file. I used the Dell Vista 64 DVD that came with the PC, but as the update option was deactivated I unfortunately departed from the recommended Microsoft procedure and chose 'install'. This was a stupid decision, because all programs and drivers were 'wrapped up' in a file called Windows.old, and could not be activated. There is a procedure were you to a certain extent can go back, but I have chosen to update drivers and reinstall all the programs. Everything works apart from Premiere Pro. I cannot open my Premier projects, I cannot open a Premiere CS4 project and if I create a new project , the program locks (no response) when I create a sequence. In short: it locks no matter what I do.
I have uninstalled CS5 Premium Production and reinstalled it again, but it did not help. I have uninstalled it and installed CS4 and here everything works incl. Premiere Pro CS4.
The other CS5 64 bit programs - After Effects and Photoshop - works . The only program that does not work is Premiere Pro 64 bit.
Vista is updated (SP1 and SP2), Bios is updated, Video cards are updated with the latest drivers from NVIDIA.
My system is:
Dell Precision T7500
Vista Ultimate 64 bit, latest update incl. SP1 and SP2.
Two Intel Quad core Xeon W5580, HT enabled
Two 4 GB NVIDIA Quadro FX 5800 (latest drivers)
48 GB RAM
HD: 3 SAS (15.000 rpm)
The system is only used for video editing (hobby).
I have run out of ideas - can anybody help?
Ernst Lunding
Hørsholm
Denmark

No,
the only programs installed apart from Production Premium CS4 and CS5 are:
Cyberlink Powerlink9 (updated) - was also installed before Vista reinstallation.
Microsoft Security Essentials - was also installed before Vista reinstallation.
Norton 360 v. 4.0 - was also installed before Vista reinstallation, but problem occured before it was reinstalled.
Microsoft Office 2007 - was also installed before Vista reinstallation, but problem occured before it was reinstalled.
It is very peculiar!!
Ernst

How to uninstall unwanted programs on Office 365 ProPlus

Dear Sir,
I use Windows 8.1 and use Office 365 ProPlus. When I install it, the Office is streamed and installed as a whole in my computer.
How can I remove the unwanted program (like Access) ?
Thanks,
Joe.

The setup.exe version is 15.0.4623.1001
I also use your configuration's content to test, but it still get the same error.
It refers to below link :
http://support.microsoft.com/kb/2696484/en-us
As a test I tried this:
<Configuration>
<Add SourcePath="" OfficeClientEdition="32" >
<Product ID="VisioProRetail">
<Language ID="en-us" />
<ExcludeApp ID="Visio" />
</Product>
</Add>
</Configuration>
This installed VisioPro, with the Visio application "Excluded".
The end result = VisioPro was "installed" without the Visio "application".
(yes, it's kind of a stupid test, but it verified the syntax on the XML file)
To make this work, I needed to uninstall VisioPro first.
You may need to uninstall/reinstall Office, since your Office installation state may be inconsistent?
[if you do this, apply your modified XML file during the reinstallation (/configure) phase]
Don
(Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)

Accidentally deleted Microsoft Office:(

I have a 3000 N200 laptop. In my eagerness to cleanup my computer, I accidentally deleted Microsoft Office 2007. Is there any way of reinstallling just Office, without having to reinstall the operating system? Thanks!

restoring your computer to the previous restore points may help you.

Office Reinstallation

Similar Messages

Maybe you are looking for