Office Web Apps don't open documents stored on Sharepoint server

We have Sharepoint Server 2013 installed on a AD domain controller and Office Web Apps installed on a machine in the same domain and configured for internal-http WOPI zone. Discovery XML works fine. When opening a MS Office document, Office Web Apps show
its label for a minute or two, and then display the message "Sorry, Web App can't open this document because the service is busy. Please try again later" or the message "Web App cannot open this document due to an unknown error."
Network logs show repeated requests to Docdatahandler.ashx to which Web Apps server each time responds with some XML saying it's busy, and to Reshandler.ashx to which the server each time responds with 404 status.
The ULC logs for Sharepoint server look like this:
Mapping URI from 'http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991' to 'http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991'
Entering monitored scope (Application Authentication Pipeline). Parent Request (GET:http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991)
Entering monitored scope (Getting Site Subscription Id). Parent [Loopback] Getting token from STS and setting Thread Identity
Leaving Monitored Scope (Getting Site Subscription Id). Execution time=0,0601117711447749
Entering monitored scope (Reading token from Cache using cacheKey claim value). Parent [Loopback] Getting token from STS and setting Thread Identity
Leaving Monitored Scope (Reading token from Cache using cacheKey claim value). Execution time=2,55094406980315
SPApplicationAuthenticationModule Authentication finished successfully for user:0#.w|vserver\0347 and actor:
Leaving Monitored Scope (Application Authentication Pipeline). Execution time=4,30284782797009
OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|vserver\0347, ClaimsCount=21
WOPI new request (GetFile), url: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
Site=/
WOPI Proof: Missing header [X-WOPI-ProofOld] for url: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
WOPI (GetFile) Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/files/…/CONTENTS?ACCESS_TOKEN=…' [1167 bytes], TimeStamp '635394648765830712' [8 bytes] CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000,
CorrelationId:]
WOPI Signature verification attempt succeeded with public key … [0 ms]
WOPI - InitAndValidateForFile Success [web: http://sharepoint, file: test/ы.docx]
UserAgent not available, file operations may not be optimized. at Microsoft.SharePoint.SPFileStreamManager.CreateCobaltStreamContainer(SPFileStreamStore spfs, ILockBytes ilb, Boolean copyOnFirstWrite, Boolean disposeIlb)
Spent 0 ms to bind 20365 byte file stream
WOPI GetFile - Completed http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[byes:20365, machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
WOPI PerfTrace: <o n="PreWopi" d="6" /><o n="ParseGetFile" d="0" /><o n="InitAndValidateForFile" d="8" /><o n="OpenBinaryStream" d="2" /><o n="WriteResponseStream"
d="17" />
WOPI new request End [Elapsed Time WOPI (ms): 35] [Elapsed Time HttpContext (ms): 42]
Leaving Monitored Scope (Request (GET:http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=… Execution time=42,173001152361
Leaving Monitored Scope (Request (GET:http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… Execution time=44,9670172749155
And the ULC logs for Office Web Apps server look like this:
WAC Server HttpModule: Beginning request at target [/wv/wordviewerframe.aspx?ui=ru%2DRU&rs=ru%2DRU&WOPISrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…&sc=http%3A%2F%2Fsharepoint%2Ftest%2FForms%2FAllItems%2Easpx] in session [044adcdc-0567-4727-8d82-2adb93efb266]
ReadStructuredDataFromXml: [C:\Programs\OfficeWebApps\AgentManager\LanguageMapping.xml]
Registering OnPreProcessTrace handler
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
WOPI Proof: Using Current private key (to sign) that matches Current public key …
Updated WOPI Proof Keys [Discovery] - Old Key (Public):
Updated WOPI Proof Keys [Discovery]- Current Key (Public): …
WOPI CheckFileInfo: Start [url:http://sharepoint/_vti_bin/wopi.ashx/files/…]
URL generated for WOPI CheckFile Request: http://sharepoint/_vti_bin/wopi.ashx/files/…?access_token=REDACTED_1040&access_token_ttl=1403904071991
WOPI Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/files/…?ACCESS_TOKEN=REDACTED_1040&ACCESS_TOKEN_TTL=1403904071991' [1158 bytes], TimeStamp '635394648734348738' [8 bytes]
WOPI Proof: Using Current private key (to sign) that matches Current public key …
WOPI Proof - Successfully signed the data with the Current private key [17 ms]
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
Cannot create WOPI Proof Token - could not find valid Old proof key data
HttpRequestAsync (WOPICheckFile,WACSERVER) Starting [mode: GET, url: http://sharepoint/_vti_bin/wopi.ashx/files/…?access_token=REDACTED_1040&access_token_ttl=1403904071991]
HttpRequestAsync (WOPICheckFile,WACSERVER) End Called
HttpRequestAsync::GetResponseCallback - ContentLength:2130
HttpRequestAsync::FProcessReadReturn - cbRead:2130
HttpRequestAsync::FProcessReadReturn - cbRead:0
HttpRequestAsync (WOPICheckFile,WACSERVER) Setting Completion [Time in ms: 116, Bytes Read: 2130]
HttpRequestAsync (WOPICheckFile,WACSERVER) SetCompletion Track start | setting trackers | WebRequest.Create() | Create() returned | _req.ContentLength 0 | setting request headers | setting user agent | setting keep alive | setting timeout callback | Start calling
StartResponseProcessing | StartResponseProcessing._req.BeginGetResponse() | BeginGetResponse() returned | StartResponseProcessing RETURNS | Start RETURNS | End.AsyncWaitHandle.WaitOne() | GetResponseCallback isSync:False | _req.EndGetResponse() | EndGetResponse()
returned | RecordResponse OK | _response.GetResponseStream() | _response.GetResponseStream() RETURNED | DoReadLoopFinished | _getStream.BeginRead() | BeginRead() -> sync:False | DoReadLoopFinished RETURNS False | GetResponseCallback DoReadLoopFinished ->
FALSE | GetResponseCallback RETURNS | ReadCallback.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 2130 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS True | FProcessReadReturn() -> TRUE | ReadCallback.DoReadLoopFinished()
| DoReadLoopFinished | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 0 | FProcessReadReturn._responseStream.Write() |
FProcessReadReturn RETURNS False | FProcessReadReturn() -> false | DoReadLoopFinished RETURNS true | DoReadLoopFinished() -> TRUE | SetCompletion False | WaitOne() returned |
WOPI Http Request Completed [host machine name:sharepoint, version:15.0.4420.1017, host correlation:044adcdc-0567-4727-8d82-2adb93efb266]
Returned from WOPI CheckFileInfo, [host:WACSERVER, user:2b80a4cac8ac4ba9aaeda4b2d11c1c2e]
CacheKey based on host-provided hash: 2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de
RoamingAppsAllowList config is empty. Roaming is disabled.
Librarian.BeginGetItem(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml)
ViewStore.ReadMainCache(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml)
FEMemoryCache.FReadFromCacheLine: key 2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de_00000000-0000-0000-0000-000000000602, length 10240, offset 0
GlobalListLoadBalancer: Refreshing list for service DiskCache. Reason: null hasher
GlobalListLoadBalancer: Creating consistent hasher for service DiskCache with 50 nodes.
GlobalListLoadBalancer: Next refresh time: 06/27/2014 11:22:14
GlobalListLoadBalancer: Finished refreshing list. [Agent: DiskCache; Time WriteLock held (ms): 15]
Creating channel to DiskCache: http://OfficeWebAppsServer:809/diskcache/DiskCache.svc
MachineTransfer [SourceMachine:OfficeWebAppsServer, SourceMachineVersion:15.0.4481.1000, TargetMachine:OfficeWebAppsServer, TargetMachineVersion:15.0.4481.1508, Method:DiskCacheService.ReadCacheData]
ReadCacheData: [2F8B6F928FF724D93C1151FB2430B9D837F1068C30654CC5B72131DF0796A8DE00000000000000000000000000000602, 00000000-0000-0000-0000-000000000602, 1048576, 0, OfficeWebAppsServer]
WACServer HttpModule: Completed request with status code [200]
WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…]
DiskCacheReader: TimeoutException [Machine: http://OfficeWebAppsServer:809/diskcache/DiskCache.svc, Exception:System.TimeoutException: The HTTP request to "http://OfficeWebAppsServer:809/diskcache/DiskCache.svc" has exceeded the allotted timeout of
00:00:01.9990000. The time allotted to this operation may have been a portion of a longer timeout. ---> System.Net.WebException: The request was aborted: The request was canceled. at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result) --- End of inner exception stack trace --- Server stack trace: at
System.Runtime.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Channels.ServiceChannel.SendAsyncResult.End(SendAsyncResult result) at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[]
outs, IAsyncResult result) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeEndService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage
message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type) at Microsoft.Office.Web.DiskCache.IDiskCacheAsync.EndReadCacheData(IAsyncResult result) at Microsoft.Office.Web.Apps.Common.DiskCacheReaderAsync.ReadCallBack(IAsyncResult asyncResult)]
ViewStore.SetCompleted(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - status = DocumentOutputNotFound
GlobalListLoadBalancer: Refreshing list for service WordConversionService. Reason: null hasher
GlobalListLoadBalancer: Creating consistent hasher for service WordConversionService with 50 nodes.
GlobalListLoadBalancer: Next refresh time: 06/27/2014 11:22:16
GlobalListLoadBalancer: Finished refreshing list. [Agent: WordConversionService; Time WriteLock held (ms): 3]
RequestDispatcher: dispatching request for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… to http://OfficeWebAppsServer:809/wvc/Conversion.svc [attempts remaining: 12].
MachineTransfer [SourceMachine:OfficeWebAppsServer, SourceMachineVersion:15.0.4481.1508, TargetMachine:OfficeWebAppsServer, TargetMachineVersion:15.0.4481.1508, Method:ConvertingService.ProcessRequest]
Request received for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, format: _v00000000-0000-0000-0000-000000000602, request id …, queued requests: 0, working requests: 0
Launching async job to add workers.
AppManager.BeginProcessRequest adding request to queue
DownloadManager: Download requested for document: http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…
MemoryDownloadCache::TryGetItem - Key:…
DownloadManager::BeginDownloadFile - Not cached. Adding to download queue
DownloadEntry::TryAddRequest - Adding request to DownloadEntry for BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… PendingRequestCount:0
DownloadManager::BeginDownloadFile - added DownloadRequest to DownloadEntry
DownloadManager: Starting download for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F….
RequestDispatcher: response received for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… from http://OfficeWebAppsServer:809/wvc/Conversion.svc.
URL generated for WOPI GetFile Request: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=REDACTED_1040&access_token_ttl=1403904071991
Conversion response received: InProgress
WOPI Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/FILES/…/CONTENTS?ACCESS_TOKEN=REDACTED_1040&ACCESS_TOKEN_TTL=1403904071991' [1167 bytes], TimeStamp '635394648765830712' [8 bytes]
Librarian.OnConversionResponseReceived(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - Response=InProgress, Data=NO
Librarian.SetCompleted(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - status = InProgress
Libriarian.OnItemRetrieved: InProgress
ReadStructuredDataFromXml: [C:\Programs\OfficeWebApps\AgentManager\LanguageMapping.xml]
WOPI Proof: Using Current private key (to sign) that matches Current public key…
WOPI Proof - Successfully signed the data with the Current private key [71 ms]
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
Cannot create WOPI Proof Token - could not find valid Old proof key data
HttpRequestAsync (WOPIGetFile,WACSERVER) Starting [mode: GET, url: http://sharepoint/_vti_bin/wopi.ashx/files/…]
HttpRequestAsync::GetResponseCallback - ContentLength:20365
HttpRequestAsync::FProcessReadReturn - cbRead:20365
HttpRequestAsync::FProcessReadReturn - cbRead:0
HttpRequestAsync (WOPIGetFile,WACSERVER) Setting Completion [Time in ms: 207, Bytes Read: 20365]
HttpRequestAsync (WOPIGetFile,WACSERVER) End Called
WOPI Http Request Completed [host machine name:sharepoint, version:15.0.4420.1017, host correlation:044adcdc-0567-4727-8d82-2adb93efb266]
WopiDocument::EndRead - using Content-Length for expectedSize
WopiDocument::EndRead - Content-Length:20365 BytesRead:20365
SHA256Hash: …, Extension: .docx, FileRep: http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…
DownloadManager: Download SUCCESS for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…; Time spent: 397ms; Bytes Read: 20365, FileSource: WACSERVER ExpectedBytes: 20365
DownloadEntry::CompletePendingRequestsFromSingleStream - BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… TotalRequests:1
DownloadEntry::CompletePendingRequestsFromSingleStream - completing 1 DownloadRequests
MemoryDownloadCache::TryAddItem - Key:2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de
MemoryDownloadCache::TryAddItem - TryAdd Key:2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de Success:True
DownloadManager::OnFileDownloaded - Added BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… to downloadcache fAdded:True
DownloadManager::OnFileDownloaded - Tried to remove http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… fRemoved:True
DownloadEntry::CompletePendingRequestsFromSingleStream - BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… TotalRequests:0
DownloadEntry::CompletePendingRequestsFromSingleStream - completing 0 DownloadRequests
HttpRequestAsync (WOPIGetFile,WACSERVER) SetCompletion Track start | setting trackers | WebRequest.Create() | Create() returned | _req.ContentLength 0 | setting request headers | setting user agent | setting keep alive | setting timeout callback | Start calling
StartResponseProcessing | StartResponseProcessing._req.BeginGetResponse() | BeginGetResponse() returned | StartResponseProcessing RETURNS | Start RETURNS | GetResponseCallback isSync:False | _req.EndGetResponse() | EndGetResponse() returned | RecordResponse
OK | _response.GetResponseStream() | _response.GetResponseStream() RETURNED | DoReadLoopFinished | _getStream.BeginRead() | BeginRead() -> sync:False | DoReadLoopFinished RETURNS False | GetResponseCallback DoReadLoopFinished -> FALSE | GetResponseCallback
RETURNS | ReadCallback.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 20365 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS True | FProcessReadReturn() -> TRUE | ReadCallback.DoReadLoopFinished()
| DoReadLoopFinished | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 0 | FProcessReadReturn._responseStream.Write() |
FProcessReadReturn RETURNS False | FProcessReadReturn() -> false | DoReadLoopFinished RETURNS true | DoReadLoopFinished() -> TRUE | SetCompletion False |
WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
ReadCacheData Response: NoDataFound
WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…]
WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
What went wrong, any suggestions?

HI,
Have you checked that by using normal user account or system account? Check by using normal user account,if error is still there then Office Web App server may not be configured properly,plz check the link for one of the causes of the issue
https://sharepointdojo.wordpress.com/tag/word-web-app-cant-open-this-document-because-the-service-is-busy-please-try-again-later/
Please Mark it as answer if this reply helps you in resolving the issue,It will help other users facing similar problem

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Can somebody help me out?
Thanks. Frank.

Hi Henrik,
Did this. From the client tried Please see below the result of the Regards,
Frank
07/31/2013 09:19:39.01 w3wp.exe (0x19C4) 07/31/2013 09:19:39.01 w3wp.exe (0x19C4) 07/31/2013 09:19:39.01 w3wp.exe (0x19C4) 07/31/2013 09:19:39.04 w3wp.exe (0x1A28) 07/31/2013 09:19:39.04 w3wp.exe (0x1A28) 07/31/2013 09:19:39.06 w3wp.exe (0x1A28) 07/31/2013 09:19:39.06 w3wp.exe (0x19C4) 07/31/2013 09:19:39.12 w3wp.exe (0x19C4) 07/31/2013 09:19:39.12 w3wp.exe (0x19C4) 07/31/2013 09:19:39.15 w3wp.exe (0x19C4) 07/31/2013 09:19:39.15 w3wp.exe (0x19C4) 07/31/2013 09:19:39.18 w3wp.exe (0x19C4) 07/31/2013 09:19:39.18 w3wp.exe (0x19C4) 07/31/2013 09:19:39.20 w3wp.exe (0x19C4) 07/31/2013 09:19:39.23 w3wp.exe (0x19C4) 07/31/2013 09:19:39.24 w3wp.exe (0x19C4) 07/31/2013 09:19:39.32 w3wp.exe (0x19C4) 07/31/2013 09:19:39.32* w3wp.exe (0x19C4) 07/31/2013 09:19:39.32 w3wp.exe (0x19C4) 07/31/2013 09:19:39.32 w3wp.exe (0x19C4) 07/31/2013 09:19:39.32* w3wp.exe (0x19C4) 07/31/2013 09:19:39.32 w3wp.exe (0x19C4) 07/31/2013 09:19:39.32 w3wp.exe (0x19C4) 07/31/2013 09:19:39.32 w3wp.exe (0x19C4) 07/31/2013 09:19:39.32 w3wp.exe (0x19C4) 07/31/2013 09:19:39.32 w3wp.exe (0x19C4) 07/31/2013 09:19:39.32* w3wp.exe (0x19C4) to preview an existing Word document. Again I got the error. Looked up the ULS log for that particular moment.
log at that time.
0x1108 SharePoint Foundation Database ahjqp High [Forced due to logging gap, cached @ 07/31/2013 09:19:38.96, Original Level: Verbose] SQL connection time: 0.0734730252029238 585c349c-ad68-0044-6a70-50f379362daf
0x1108 SharePoint Foundation Database 8acb High [Forced due to logging gap, Original Level: VerboseEx] Reverting to process identity 585c349c-ad68-0044-6a70-50f379362daf
0x1108 SharePoint Foundation Topology e5mc Medium WcfSendRequest: RemoteAddress: 'net.pipe://localhost/SecurityTokenServiceApplication/appsts.svc' Channel: 'Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract' Action: 'http://schemas.microsoft.com/sharepoint/2011/05/securitytokenservice/IApplicationSecurityTokenServiceContract/Issue' MessageId: 'urn:uuid:119444a4-5ade-44a2-bb71-243d755a71e0' 585c349c-ad68-0044-6a70-50f379362daf
0x1570 SharePoint Foundation Monitoring nasq Medium Entering monitored scope (ExecuteWcfServerOperation). Parent No
0x1570 SharePoint Foundation Topology e5mb Medium WcfReceiveRequest: LocalAddress: 'net.pipe://sharepoint.mydomain.local/SecurityTokenServiceApplication/appsts.svc' Channel: 'System.ServiceModel.Channels.ServiceChannel' Action: 'http://schemas.microsoft.com/sharepoint/2011/05/securitytokenservice/IApplicationSecurityTokenServiceContract/Issue' MessageId: 'urn:uuid:119444a4-5ade-44a2-bb71-243d755a71e0' 585c349c-ad68-0044-6a70-50f379362daf
0x1570 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (ExecuteWcfServerOperation). Execution Time=7.76327717628917 585c349c-ad68-0044-6a70-50f379362daf
0x1108 SharePoint Foundation Application Authentication aiv3e High Self-issued token request for 'wopi/sharepoint.mydomain.local@c824f0b6-3030-475c-b673-f0ff1feed440' succeeded. 585c349c-ad68-0044-6a70-50f379362daf
0x1FD8 SharePoint Foundation Database ahjqp High [Forced due to logging gap, cached @ 07/31/2013 09:19:38.98, Original Level: Verbose] SQL connection time: 0.0709587391693637 585c349c-fd5b-0044-6a70-507059bed6c2
0x1FD8 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (EnsureListItemsData). Execution Time=153.4379369445 585c349c-fd5b-0044-6a70-507059bed6c2
0x1108 SharePoint Foundation Database ahjqp High [Forced due to logging gap, cached @ 07/31/2013 09:19:39.06, Original Level: Verbose] SQL connection time: 0.0662095322170835 585c349c-ad68-0044-6a70-50f379362daf
0x1108 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (EnsureListItemsData). Execution Time=101.429650975194 585c349c-ad68-0044-6a70-50f379362daf
0x1FD8 SharePoint Foundation Database ahjqp High [Forced due to logging gap, cached @ 07/31/2013 09:19:39.15, Original Level: Verbose] SQL connection time: 0.0659301671022434 585c349c-fd5b-0044-6a70-507059bed6c2
0x1FD8 SharePoint Foundation General g3ql High [Forced due to logging gap, Original Level: Verbose] GetUriScheme(/Shared Documents/TEST DOCUMENT.docx) 585c349c-fd5b-0044-6a70-507059bed6c2
0x1108 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://sharepoint.mydomain.local:80/_layouts/15/WopiFrame.aspx?sourcedoc=%2FShared%20Documents%2FTEST%20DOCUMENT%2Edocx&action=interactivepreview&wdSmallView=1)). Execution Time=331.520346859727 585c349c-ad68-0044-6a70-50f379362daf
0x1FD8 SharePoint Foundation Monitoring b4ly High Leaving Monitored Scope (Microsoft.SharePoint.SPObjectSharingInformation.GetListItemSharingInformation). Execution Time=313.289258830382 585c349c-fd5b-0044-6a70-507059bed6c2
0x0D04 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (POST:http://sharepoint.mydomain.local:80/_vti_bin/client.svc/ProcessQuery)). Execution Time=557.430343800679 585c349c-fd5b-0044-6a70-507059bed6c2
0x129C SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Request (GET:http://sharepoint.mydomain.local:80/_vti_bin/wopi.ashx/files/f13c7a26721a46f0bd03fb67f6d4b0fc?access_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsIng1dCI6IkdZa2RBc0tZRmM1NTFTbW9TSWE1Nk13VDUxWSJ9%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%252En6l4...
0x129C SharePoint Foundation Monitoring nasq Medium ...uNWiWQ4QDw96lCQXDilzh8SNR2Mk273a5Mbv0XF%252DkrSLzU3g1K3Kym775qSgdeaDu6WBhSdE784mxDkdrDngarPV2s03Ag0BYBdaBR%255FGg99jnEcbzpMR%255Fah1yOAHrlI5wGRLM1xZEkSkkVle0laLXAdwpkkDMz2ktPsvcMSqo4HGlL09ZpoB2H%252DjVBF%252DHx1hVz9adtIJdanDgMPjZNm7vUAm2uu4smONjYm981naviSCqpEVFw7Y0GSnF4eSV7Avsbia1CAYI%252DR8J0hYIJjc7JdBrk3p9Z%255FQdp0icelRLD1ZU1sujmsKuDbCCI8Wi%255F29MbO2a7%252Dvqp5sUyDA0g&access_token_ttl=1375283979046)). Parent No
0x129C SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (GET:http://sharepoint.mydomain.local:80/_vti_bin/wopi.ashx/files/f13c7a26721a46f0bd03fb67f6d4b0fc?access_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsIng1dCI6IkdZa2RBc0tZRmM1NTFTbW9TSWE1Nk13VDUxWSJ9%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%252En6l4uNWiWQ4QDw96lCQXDilzh 585c349c-0d84-0044-6a70-54627881dac8
0x129C SharePoint Foundation Monitoring nasq Medium Entering monitored scope (Application Authentication Pipeline). Parent Request (GET:http://sharepoint.mydomain.local:80/_vti_bin/wopi.ashx/files/f13c7a26721a46f0bd03fb67f6d4b0fc?access_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsIng1dCI6IkdZa2RBc0tZRmM1NTFTbW9TSWE1Nk13VDUxWSJ9%252EeyJhdWQiOiJ3b3BpL3NoYXJlcG9pbnQudGVuZHJpc3NvbHV0aW9ucy5sb2NhbEBjODI0ZjBiNi0zMDMwLTQ3NWMtYjY3My1mMGZmMWZlZWQ0NDAiLCJpc3MiOiIwMDAwMDAwMy0wMDAwLTBmZjEtY2UwMC0wMDAwMDAwMDAwMDBAYzgyNGYwYjYtMzAzMC00NzVjLWI2NzMtZjBmZjFmZWVkNDQwIiwibmJmIjoiMTM3NTI1NTE3OSIsImV4cCI6IjEzNzUyODM5NzkiLCJuYW1laWQiOiIwIy53fHRlbmRyaXNzb2x1dGlvblxcZi5tdWxkZXIiLCJuaWkiOiJtaWNyb3NvZnQuc2hhcmVwb2ludCIsImlzdXNlciI6InRydWUiLCJpc2xvb3BiYWNrIjoiVHJ1ZSIsImFwcGN0eCI6ImYxM2M3YTI2NzIxYTQ2ZjBiZDAzZmI2N2Y2ZDRiMGZjO2IyQUZmTGNKcXpMUFQvblk1RXkwN3pqdlJ2cz07... 585c349c-0d84-0044-6a70-54627881dac8
0x129C SharePoint Foundation Monitoring nasq Medium ...RGVmYXVsdDs7N0ZGRkZGRkZGRkZGRkZGRiJ9%252En6l4uNWiWQ4QDw96lCQXDilzh8SNR2Mk273a5Mbv0XF%252DkrSLzU3g1K3Kym775qSgdeaDu6WBhSdE784mxDkdrDngarPV2s03Ag0BYBdaBR%255FGg99jnEcbzpMR%255Fah1yOAHrlI5wGRLM1xZEkSkkVle0laLXAdwpkkDMz2ktPsvcMSqo4HGlL09ZpoB2H%252DjVBF%252DHx1hVz9adtIJdanDgMPjZNm7vUAm2uu4smONjYm981naviSCqpEVFw7Y0GSnF4eSV7Avsbia1CAYI%252DR8J0hYIJjc7JdBrk3p9Z%255FQdp0icelRLD1ZU1sujmsKuDbCCI8Wi%255F29MbO2a7%252Dvqp5sUyDA0g&access_token_ttl=1375283979046) 585c349c-0d84-0044-6a70-54627881dac8
0x129C SharePoint Foundation Application Authentication ajez0 High SPApplicationAuthenticationModule: Invalid token or signature. Exception: System.IdentityModel.Tokens.SecurityTokenException: Unsupported security token. at Microsoft.IdentityModel.S2S.Tokens.JsonWebSecurityTokenHandler.ReadTokenCore(String token, Boolean isActorToken) at Microsoft.SharePoint.IdentityModel.SPApplicationAuthenticationModule.TryExtractAndValidateToken(HttpContext httpContext, SPIncomingTokenContext& tokenContext) 585c349c-0d84-0044-6a70-54627881dac8
0x129C SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Application Authentication Pipeline). Execution Time=0.647847701313994 585c349c-0d84-0044-6a70-54627881dac8
0x129C SharePoint Foundation Application Authentication ajezq High SPApplicationAuthenticationModule: Error authenticating request, Error details { Header: {0}, Body: {1} }. Available parameters: 3000006;reason="Token contains invalid signature.";category="invalid_client" {"error_description":"Unsupported security token."} . 585c349c-0d84-0044-6a70-54627881dac8
0x129C SharePoint Foundation General 8nca Medium Application error when access /_vti_bin/wopi.ashx, Error=Unsupported security token. at Microsoft.IdentityModel.S2S.Tokens.JsonWebSecurityTokenHandler.ReadTokenCore(String token, Boolean isActorToken) at Microsoft.SharePoint.IdentityModel.SPApplicationAuthenticationModule.TryExtractAndValidateToken(HttpContext httpContext, SPIncomingTokenContext& tokenContext) 585c349c-0d84-0044-6a70-54627881dac8
0x129C SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://sharepoint.mydomain.local:80/_vti_bin/wopi.ashx/files/f13c7a26721a46f0bd03fb67f6d4b0fc?access_token=eyJ0eXAiOiJKV1QiLCJhbGciOiJSUzI1NiIsIng1dCI6IkdZa2RBc0tZRmM1NTFTbW9TSWE1Nk13VDUxWSJ9%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%252En6l4u... 585c349c-0d84-0044-6a70-54627881dac8
0x129C SharePoint Foundation Monitoring b4ly Medium ...NWiWQ4QDw96lCQXDilzh8SNR2Mk273a5Mbv0XF%252DkrSLzU3g1K3Kym775qSgdeaDu6WBhSdE784mxDkdrDngarPV2s03Ag0BYBdaBR%255FGg99jnEcbzpMR%255Fah1yOAHrlI5wGRLM1xZEkSkkVle0laLXAdwpkkDMz2ktPsvcMSqo4HGlL09ZpoB2H%252DjVBF%252DHx1hVz9adtIJdanDgMPjZNm7vUAm2uu4smONjYm981naviSCqpEVFw7Y0GSnF4eSV7Avsbia1CAYI%252DR8J0hYIJjc7JdBrk3p9Z%255FQdp0icelRLD1ZU1sujmsKuDbCCI8Wi%255F29MbO2a7%252Dvqp5sUyDA0g&access_token_ttl=1375283979046)). Execution Time=6.40668017862605 585c349c-0d84-0044-6a70-54627881dac8

Issue with office web apps sorry, there was a problem and we can't open this document.

Hi All,
i am having issue when trying to open the word file using office web apps farm. i have multi-tier farm (2 wfe, 2 apps and 2 owa). is that something wrong with certificate or the way AAM configured. Can anyone give me some direction please?

Hi,
According to your description, my understanding is that you failed to open the word file using office web app.
Please open the word file using office web app in other SharePoint sites and test whether this issue occurs. Also, please test whether all words have this issue.
Please reset IIS on the OWA server.
Please disconnect the SharePoint Farm from Office Web Apps and reconnect it. Then check the WOPIZone and TMG server.
Please created certificate for your PC and update mappings of IP addresses.
Some useful posts for your reference:
https://social.technet.microsoft.com/Forums/office/en-US/fdbf2198-5a62-422a-9015-a65599eabeb5/office-web-apps-2013-sorry-there-was-a-problem-and-we-cant-open-this-document-if-this-happens?forum=sharepointadmin
https://social.technet.microsoft.com/Forums/office/en-US/154e9673-8227-4913-9f2a-97677e4c5314/sorry-there-was-a-problem-and-we-cant-open-that-document?forum=sharepointadminprevious
http://sharepoint.stackexchange.com/questions/66013/a-problem-with-a-websites-security-certificate-for-apps
Best Regards,
Dean Wang
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected]

Office Web Apps - open Document

Hello,
we have a Problem with opening Documents in SharePoint 2013 with Office Web Apps.
By clicking the Document in SharePoint, Internet Explorer will we open and asked: "Show all content"
By clicking the Button, the Document will be shown by Office Web Apps.
By opening the Document in Firefox-Browser, the following Message appears:
Although this page is encrypted, the
information you have entered via an unencrypted connection
will be transmitted and can be easily read by third parties.
If this information is actually sent? By clicking "continue" - nothing happens!!!!!
Is there a Problem with the Certificate?
I´m looking Forward for some helping Hands.
Thanks a lot...!!!
HoGa

Hi HoGa,
Please enable "Display mixed content" as Tools->options->security->Internet->custom level->under miscellaneaous.
Here are some useful links for your reference:
http://answers.microsoft.com/en-us/ie/forum/ie9-windows_vista/only-secure-content-is-displayed/b5b31a5b-0b6f-4b6d-bf28-741ad30e9f37
http://support.microsoft.com/kb/2625928
http://answers.microsoft.com/en-us/ie/forum/ie9-windows_7/keep-getting-message-only-secure-content-is/b69346b3-1321-419f-aeeb-ab2d6bb7bbc6
I hope this helps.
Thanks,
Wendy
Wendy Li
TechNet Community Support

Office Web Apps 2013 Error 500

Below I configured Office Web Apps 2013, on 2 servers,
SharePoint 2013 SP1 Enterprise Edition August 2014 CU on Microsoft Windows Server 2013 R1
SP2013ServerWFE-AppServer
Office Web Apps 2013 August 2014 CU on Microsoft Windows Server 2013 R1
OFFICEWEBAPP2013SERVER
After my install, I can see that the preview displayes for the site I am on I am NOT logged on as the System Account or Site Collection Admin, just a user.
I then try to display the file below it and this is where I get the error 500
This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.
The website cannot display the page
These are the steps that I have just taken to try to enable this process.
I went to SP2013ServerWFE-AppServer – SharePoint 2013 Server
SharePoint 2013 Management Shell as Admin
Remove-SPWOPIBinding –All:$true
Went to OFFICEWEBAPP2013SERVER – Office Web Apps 2013 server.
PowerShell, as Admin.
New-OfficeWebAppsFarm –Verbose –InternalUrl "http://SP2013ServerWFE-AppServer" -ExternalUrl "http://SP2013ServerWFE-AppServer" -AllowHTTP –EditingEnabled
–ClipartEnabled -AllowCEIP
On the OFFICEWEBAPP2013SERVER server, open up IE
NETBIOS
http://OFFICEWEBAPP2013SERVER/hosting/discovery
FQDN
http://OFFICEWEBAPP2013SERVER.COMPANY.DOMAIN.local/hosting/discovery
Both worked!
Go to SP2013ServerWFE-AppServer – SharePoint 2013 Server
New-SPWOPIBinding -ServerName OFFICEWEBAPP2013SERVER –AllowHTTP
Worked, ran:
Get-SPWOPIZone
Set already but if needed to, could have changed, kept it as was below.
Set-SPWOPIZone -zone "Internal-http"
Now I get the error. Am I missing something?

Get-OfficeWebAppsMachine
MasterMachineName             MachineName                   Roles
HealthStatus
2013OWAOFFWA01                 2013OWAOFFWA01                 {All}
Unhealthy
It shows unhealthy, thanks to your having me check.
I just went and did Remove-OfficeWebAppsMachine and
Remove-SPWOPIBinding –All:$true and then tried what I have in my original post. Not sure why it is saying unhealthy!
Excel Calculation Services is running, I know that that will cause an issue with Excel Services and Excel Web Apps. Testing with Word Documents, and or putting in SharePoint to get to the main page, to see an image rendition in search.
I went to open a word document as search gave me an error message, so I thought I'd try, but I didn't see it in office web apps ULS but on SharePoint 2013
10/20/2014 14:59:37.41 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (GET:http://sharepoint2013:80/site/subsite/_layouts/15/WopiFrame2.aspx?sourcedoc=/site/subsite/Shared%20Documents/ADP%20Portal%20Registration%20Instructions%20Contractor%20Rev%20061212.docx&action=default) aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.42 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Authentication Authorization agb9s Medium Non-OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|DOMAIN\mcarter, ClaimsCount=70 aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.42 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Logging Correlation Data xmnv Medium Site=/ aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.44 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Authentication Authorization aib35 Medium SPShareByLinkHandler.Initialize : Not a ShareByLink request - missing access token aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.46 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Claims Authentication amcbl Medium Trusted provider is missing. Provider: '00000003-0000-0ff1-ce00-000000000000' aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.46 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Topology e5mc Medium WcfSendRequest: RemoteAddress: 'net.pipe://localhost/SecurityTokenServiceApplication/appsts.svc' Channel: 'Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract'
Action: 'http://schemas.microsoft.com/sharepoint/2011/05/securitytokenservice/IApplicationSecurityTokenServiceContract/Issue' MessageId: 'urn:uuid:5244ce59-b4fd-4d2b-83fd-c07c58a79061' aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.50 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Application Authentication aiv3c Exception System.ServiceModel.ServiceActivationException: The requested service, 'net.pipe://localhost/SecurityTokenServiceApplication/appsts.svc'
could not be activated. See the server's diagnostic trace logs for more information.    Server stack trace:      at System.ServiceModel.Channels.ConnectionUpgradeHelper.DecodeFramingFault(ClientFramingDecoder decoder,
IConnection connection, Uri via, String contentType, TimeoutHelper& timeoutHelper)     at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble(IConnection connection, ArraySegment`1 preamble, TimeoutHelper&
timeoutHelper)     at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper& timeoutHelper)     at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan
timeout)     at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)     at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan
timeout)     at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)
at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan
timeout)     at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)     at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)     at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type)     at Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract.Issue(RequestApplicationSecurityToken request)     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
StackTrace: at onetnative.dll: (sig=8299e000-0f80-4b71-8567-479075c2110d|2|onetnative.pdb, offset=28B42) at onetnative.dll: (offset=152A9) aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.50 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Unified Logging Service c91s Monitorable Watson bucket parameters: Microsoft SharePoint Foundation 4, ULSException14, 269cd32d "sharepoint foundation",
0f0011db "15.0.4571.0", c180aef3 "mscorlib", 0400766f "4.0.30319.0", 528fdae1 "fri nov 22 17:29:53 2013", 00005387 "00005387", 00000051 "00000051", b742a024 "serviceactivationexception",
00215742 "aiv3c" aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.50 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Unified Logging Service b6ig Medium Data collection is not enabled for tag 'aiv3c' in the configuration or configuration file not available. Not reporting
to Watson aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Application Authentication agmxo Exception System.ServiceModel.ServiceActivationException: The requested service, 'net.pipe://localhost/SecurityTokenServiceApplication/appsts.svc'
could not be activated. See the server's diagnostic trace logs for more information.    Server stack trace:      at System.ServiceModel.Channels.ConnectionUpgradeHelper.DecodeFramingFault(ClientFramingDecoder decoder,
IConnection connection, Uri via, String contentType, TimeoutHelper& timeoutHelper)     at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble(IConnection connection, ArraySegment`1 preamble, TimeoutHelper&
timeoutHelper)     at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper& timeoutHelper)     at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan
timeout)     at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)     at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan
timeout)     at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)
at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan
timeout)     at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)     at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)     at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type)     at Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract.Issue(RequestApplicationSecurityToken request)     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.RequestRawLoopbackToken(OAuth2EndpointIdentity endpointIdentity, JsonWebSecurityToken onBehalfOf, String applicationContext)     at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri
endpointAddress, SPIdentityContext identityContext, String applicationContext, DateTime& validTo) StackTrace: at onetnative.dll: (sig=8299e000-0f80-4b71-8567-479075c2110d|2|onetnative.pdb, offset=28B42) at onetnative.dll: (offset=152A9) aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Unified Logging Service c91s Monitorable Watson bucket parameters: Microsoft SharePoint Foundation 4, ULSException14, 269cd32d "sharepoint foundation",
0f0011db "15.0.4571.0", c180aef3 "mscorlib", 0400766f "4.0.30319.0", 528fdae1 "fri nov 22 17:29:53 2013", 00005387 "00005387", 00000051 "00000051", b742a024 "serviceactivationexception",
0018c5ce "agmxo" aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Unified Logging Service b6ig Medium Data collection is not enabled for tag 'agmxo' in the configuration or configuration file not available. Not reporting
to Watson aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation WOPI ajc39 Unexpected WOPIFrame - Unhandled exception: System.ServiceModel.ServiceActivationException: The requested service, 'net.pipe://localhost/SecurityTokenServiceApplication/appsts.svc'
could not be activated. See the server's diagnostic trace logs for more information.    Server stack trace:      at System.ServiceModel.Channels.ConnectionUpgradeHelper.DecodeFramingFault(ClientFramingDecoder decoder,
IConnection connection, Uri via, String contentType, TimeoutHelper& timeoutHelper)     at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble(IConnection connection, ArraySegment`1 preamble, TimeoutHelper&
timeoutHelper)     at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper& timeoutHelper)     at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan
timeout)     at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout)     at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan
timeout)     at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)
at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout)     at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan
timeout)     at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation)     at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]:      at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)     at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type)     at Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract.Issue(RequestApplicationSecurityToken request)     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode)     at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.RequestRawLoopbackToken(OAuth2EndpointIdentity endpointIdentity, JsonWebSecurityToken onBehalfOf, String applicationContext)     at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri
endpointAddress, SPIdentityContext identityContext, String applicationContext, DateTime& validTo)     at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri endpointAddress, SPUser user,
String applicationContext, DateTime& validTo)     at Microsoft.SharePoint.Utilities.SPWOPIHost.GetAccessToken(SPWeb web, Guid uniqueId, String proofKeyId, SPUrlZone zone, SPBasePermissions perms, Boolean hasEditLicense, Int64& ttl)
at Microsoft.SharePoint.Utilities.SPWOPIHost.GetAccessToken(SPFile file, String proofKeyId, SPUrlZone zone, Int64& ttl)     at Microsoft.SharePoint.Utilities.SPWOPIHost.GetWOPITargetInternal(HttpContext httpContext, SPWeb web, Object&
spPrimeObject, SPWOPIAction& requestedAction, SPRegionalSettings spSettings, String& wopiAppUrl, String& wopiFavIconUrl, String& wopiAccessToken, Int64& wopiAccessTokenTtl, String& errorMessageToDisplay, String& redirectUrl)
at Microsoft.SharePoint.ApplicationPages.WOPIFrameHelper.OnLoadHelper(WOPIFrame frame)     at Microsoft.SharePoint.ApplicationPages.WOPIFrameHelper.OnLoad(WOPIFrame frame) aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation General aat87 Monitorable An error has occurred on the server. aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Micro Trace uls4 Medium Micro Trace Tags: 0 nasq,8 agb9s,16 aib35,11 amcbl,0 e5mc,62 ajc39,1 aat87 aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://sharepoint2013:80/site/subsite/_layouts/15/WopiFrame2.aspx?sourcedoc=/site/subsite/Shared%20Documents/ADP%20Portal%20Registration%20Instructions%20Contractor%20Rev%20061212.docx&action=default)).
Execution Time=108.9893 aa11c49c-5974-a070-b2c8-1829a3b17e45

Office Web Apps issue

Ive got an issue where Office Web Apps has stopped working if you access Sharepoint via the external url of the Sharepoint site, it works fine internally and externally from Exchange and also internally from Sharepoint.
As soon as i browse to the external url it fails with "Sorry there was a problem and we cant open this document. If this happens again try opening the document in MS Word" (Same issue with all apart from Excel which shows an IIS config page).
Ive unregistered and reregisterd OWA in Sharepoint but the same result.
It may be worth adding that at around the same time the server lads disabled SSL 3.0 on the servers, ive had them change the reg key back to enable it again and tested if it is working but it may have caused some other issue in IIS im unaware of, they also
did this on exchange but OWA is working fine on this.
The above issue happens in chrome so im asuming there is come caching going on, in IE i get
Sorry, something went wrong
An error has occurred on the server.
Technical
Details
Troubleshoot issues with Microsoft SharePoint Foundation.
Correlation ID: 477bde9c-ed9d-008e-2a95-b5ec02edd170
Date and Time: 1/10/2015 8:27:23 PM
Im not using a system account.

try this link:
http://technet.microsoft.com/en-au/library/jj219439(v=office.15).aspx
\http://blogs.technet.com/b/office_web_apps_server_2013_support_blog/archive/2013/12/27/office-web-apps-2013-quot-sorry-something-went-wrong-quot.aspx
http://support.microsoft.com/kb/2761265
https://manojviduranga.wordpress.com/2013/10/27/sorry-something-went-wrong-error-when-opening-a-document-using-office-web-apps-2013-within-sharepoint/

Office web Apps preview of SharePoint 2010 source in SharePoint 2013 search results

Hi Team,
We have crawled SharePoint 2010 source in SharePoint 2013 and able to get results successfully. Now our requirement is to show Office Web Apps previes of 2010 documents in 2013 search results.
Any guidance on this please.
Thanks,
Manjeera

Hi,
Take a look at this blog post on how to do this: http://blogs.msdn.com/b/murads/archive/2012/10/11/utilizing-web-apps-2010-to-get-powerpoint-previews-of-sharepoint-2010-content-from-sharepoint-2013-search.aspx
Thanks,
Mikael Svenson
Search Enthusiast - SharePoint MVP/MCT/MCPD - If you find an answer useful, please up-vote it.
http://techmikael.blogspot.com/
Author of Working with FAST Search Server 2010 for SharePoint

Office Web Apps Error

hi -
I have Office Web Apps 2013 installed and configured on my dev server. It's set to allow HTTP.
When I try to preview a Word document, the frame displays the following message:
This content cannot be displayed in a frame.
To help protect the security of information you enter into this website, the publisher of this content does not allow it to be displayed in a frame.
According to this
link, low memory conditions can cause this error in the preview. I have checked that and we are OK with memory.
For Excel documents, I get the following error in preview:
The website cannot display the page
Most likely causes:
•The website is under maintenance.
•The website has a programming error.

HI,Seems to be issue with the connection between sharepoint and office webapp.Check the below URL to get the connection successed and work succesfully.
http://expertsharepoint.blogspot.de/2013/12/microsoft-office-web-apps-server-2013_19.html
Anil Avula[MCP,MCSE,MCSA,MCTS,MCITP,MCSM] See Me At: http://expertsharepoint.blogspot.de/

Office web apps feature not working after setup and configuration?

Hi I have installed the SP1 update and since then my office web apps features are not coming up in SharePoint. After running the updates and attaching the farm back i see the bindings and settings are applied but somehow the office web apps features are
not coming up in SharePoint. Can someone let me know what might be the issue?

Did you delete and recreate the WAC farm after you updated?
See: https://technet.microsoft.com/en-us/library/jj966220.aspx
Trevor Seward
Follow or contact me at...
&nbsp&nbsp
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Got errors when trying to open word document with Office Web App Server and customized WOPI host

I am configuring the Office Web App Server with our ASP.NET MVC WOPI host based on this example. https://code.msdn.microsoft.com/office/Building-an-Office-Web-f98650d6. While both the OWA server and WOPI server has been set up and I can use Excel and PowerPoint
app to open and edit xls and ppt file now, there are problems opening word documents no matter I enable or disable the editing function of OWA server.
When I open a word document while enabling editing I got this error:
If I disable editing I got this message:
I have tried several file so I thought it is not the files' problem. Also I didn't find any exception in the log of OWA server.

Hi Gary Jiang,
Thanks for posting in MSDN forum.
This forum is for developers discussing issues about
apps for Office.
Based on the description, it seems that you got an issue when you deploy the code sample. If I understood clearly, I suggest that you contact the author of the code sample from the "Q and A" tab.
Also if you have the question about WOPI, I suggest that you get more effective response from
Office
Protocols forum.
Regards & Fei
We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
Click
HERE to participate the survey.

Office Web Apps 2013 - Sorry, there was a problem and we can't open this document. If this happens again, try opening the document in Microsoft Word

Hello
I had configured Office Web Apps for SharePoint 2013 which was working fine for about 2 months until this morning.
The error message I get for WORD, PDF and Excel files is:
The ULS logs on the WFE give me this:
WOPI (CheckFile) Proof Data: AccessToken Hash '1572676699' [1054 bytes], URL
01/08/2014 11:01:58.01*   w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             afk59   Monitorable
WOPI                             agxqc   Medium     WOPI Signature verification
attempt failed with public key 01/08/2014
11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             agxqc   Medium     WOPI
Signature verification attempt failed with public key
01/08/2014 11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             agxqb   Medium     WOPI
Signature verification attempt failed - no public key   e75ead18-af27-4d44-ba50-b38b408011e8
01/08/2014 11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             ahdzz   Monitorable   WOPI
Proof: All WOPI Signature verification attempts failed   e75ead18-af27-4d44-ba50-b38b408011e8
01/08/2014 11:01:58.01    w3wp.exe (0x1368)                          0x09B4   SharePoint Foundation
    WOPI                             ag7pj   Unexpected   WOPI
(CheckFile) - Invalid Proof Signature for file Letterhead Template.docx url: http://site.contoso.com/_vti_bin/wopi.ashx/files/9c5d0d7077aa43e9a9538c02deb57580?access_token=eyJ0eXAiOiJKV1QiLCJhbGciOi
The ULS Logs on my Office Web Apps server gives me this:
Error message from host: Verifying signature failed, host correlation:    d197d187-ef9d-42f6-ae4f-c4b8199c1078
WOPICheckFile,WACSERVER FileNotFound
WOPI CheckFile: Catch-All Failure [exception:Microsoft.Office.Web.Common.EnvironmentAdapters.FileUnknownException: WOPI 404
Any idea what may have caused this issue all of a sudden?
Thank you.
Yoshi

Hi Waqas
Thanks for your help with this. I had a look at both posts, the URL works fine from the WAC server and I am not using a System account to test docs.
Also, this is a production site that is accessible over the Internet, so we are using https therefore the WOPIZone is external-https.
Issue #3 in the above blog link does not reflect the same error I see on my servers.
I also had a look at the information in this link: http://technet.microsoft.com/en-us/library/ff431687.aspx#oauth
Problem: You receive a "Sorry, there was a problem and we can't open this document" error when you try to view an Office document in Office Web Apps.
If you added domains to the Allow List by using the
New-OfficeWebAppsHost cmdlet, make sure you’re accessing Office Web Apps from a host domain that’s in the Allow List. To view the host domains in the Allow List, on the Office Web Apps Server open the Windows PowerShell prompt as an administrator and run
the Get-OfficeWebAppsHost cmdlet. To add a domain to the Allow List, use the
New-OfficeWebAppsHost cmdlet.
I have not added any domains to the Allow list so this did not help either. Should I add the domain?
Any further help with this is much appreciated.
Thanks again.
Yoshi

Error word web app can not open this document for viewing in office web apps 2010

Hi
i am receiving office web apps error.
i installed sharepoint 2010 on windows server 2012 datacenter,
and installed office web apps 2010 and sp2
adil

Hi Adil,
From the error message, I recommend to check the things below:
Check if Word Viewing service is started in Central Administration. If it is started, stop and re-start it.
Check if the Word Viewing service proxy is created.
Check if the Word Viewing service proxy is associated with web application with issue.
If above cannot work, please check the ULS log for further research.
More reference:
https://amalhashim.wordpress.com/2013/01/29/sharepoint-word-web-app-cannot-open-this-document-for-viewing-because-of-an-unexpected-error/
Best regards.
Thanks
Victoria Xia
TechNet Community Support

Office Web Apps Issue - "Sorry, something went wrong" message when opening a document (any MS docx,ppt etc) in IE. With Chrome, it pops (Microsoft Office needs your permission) message and on RUN, it opens the document.

When opening any Microsoft documents ( docx, ppt etc) in SharePoint 2013,
Internet Explorer behavior : "Sorry, something went wrong" An unexpected error has occurred message and then nothing happens.
In Chrome : Pops (Microsoft Office needs your permission) message and on clicking RUN, it opens the document.
In Firefox : the documents opens, after asking which application do you want to use to open it.
The feature (Open Documents in Client Applications by Default) is not activate.
Why the MS documents are not working in IE 10?

Hi,
According to your post, my understanding is that you failed to open Microsoft documents in SharePoint 2013.
I recommend to Run the following PowerShell in OWA Server :
Remove-OfficeWebAppsHost # To Remove any restriction
Or
New-OfficeWebAppsHost -Domain <String> # To allow specific domain Name
In addition, you can allow OAuth via HTTP using the following commands:
$config = (Get-SPSecurityTokenServiceConfig)
$config.AllowOAuthOverHttp = $true
$config.Update()
Here are two similar articles for you to take a look at:
http://blogs.msdn.com/b/fabdulwahab/archive/2013/10/30/office-web-apps-with-sharepoint-2013-issues.aspx
http://stevemannspath.blogspot.in/2013/03/sharepoint-2013-office-web-apps-issue.html
Best Regards,
Linda Li
Linda Li
TechNet Community Support

Opening an embedded document in office web apps

Hi,
I have a test site configured to use office web apps and it works to open documents in OWA. I have a requirement to open a powerpoint presentation embedded in page in office web apps. I used the page viewer web part to do the embedding, but the document
is not opening in office web apps. There is a prompt to open the document in the desktop version of power point. I have checked that the site is configured to open the documents in OWA by default in the site collection features.
Does anybody have a suggestion on how to fix this?
thanks
Sherazad

Hi,
According to your post, my understanding is that you want to embed a PowerPoint document which is opened in office web apps(OWA) in a page.
Here are two solution for your reference:
1.Open the document in OWA, go to File -> Share -> Embed, then copy the Embed Code and add the code into a Content Editor Web Part in the page.
2.Use Page Viewer web part to achieve it, we can get the link from the address bar after the document is opened in OWA. The link like this:
/sites/DennisSite/_layouts/15/WopiFrame.aspx?sourcedoc={D95516CC-6912-4F5B-BF13-C40286BC27A4}&file=Test.pptx&action=default
Thanks,
Dennis Guo
TechNet Community Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Dennis Guo
TechNet Community Support

Open Documents with Office Web App - SharePoint 2013

We have configured Office Web App for our SharePoint 2013 Farm and in Site settings, Site Collection Features, have disabled "Open Documents in Client Applications by Default" . Out of 15 sites, all documents in 13 sites open in Office
Web App. One of the 2 sites where the document still open using Client Application is a Wiki site.
Advanced propertied for the libraries settings has been set to "Use the server default (Open in the browser)". Anything else to check to open documents in Office Web App?
Thanks
MP

Hi,
As I understand, you encountered the issue when you want to open documents with Office Web App.
Check things below:
1. In the library setting->advanced setting, you can choose the open in the browser to see if the same situation will occur.
2. Check if you have not enable the Open Documents in Client Applications by Default feature.
If you choose Activate to enable the Open in Client feature (documents will open in the client application), or
Deactivate to disable the Open in Client feature (documents will open in the browser).
You can go to Site setting->site collection administration->site collection feature->Open
Documents in Client Applications by Default to set the feature.
The article below is about how to set the default open behavior for browser-enabled documents.
https://technet.microsoft.com/en-us/library/ee837425(v=office.15).aspx
The article below is about how to configure office web apps for SharePoint 2013.
Configure Office Web Apps for SharePoint 2013
Best regards
Sara Fan
TechNet Community Support

Office Web Apps don't open documents stored on Sharepoint server

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