Office web apps feature not working after setup and configuration?

Hi I have installed the SP1 update and since then my office web apps features are not coming up in SharePoint. After running the updates and attaching the farm back i see the bindings and settings are applied but somehow the office web apps features are
not coming up in SharePoint. Can someone let me know what might be the issue?

Did you delete and recreate the WAC farm after you updated?
See: https://technet.microsoft.com/en-us/library/jj966220.aspx
Trevor Seward
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This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.

Similar Messages

  • Office web App Server Not Working Properly

    Hello Everyone,
    We have published Office Web Apps server externally through reverse proxy and it has some issues. Now if we browse the link
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    https://owa.schs.sharjah.ae/hosting/discovery (Externally) I get the XML Page.
    Now when I try to browse any other pages in the directory for example
    https://owa.schs.sharjah.ae/op/generate.aspx or another Url like
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    MVI - Most Valuable Indian

    What specific issue are you having?
    Are you wanting to use the WAC to open files using the URL? If so, have you set OpenFromUrlEnabled to true? You can
    check this using Get-OfficeWebAppsFarm cmdlet and Set-OfficeWebAppsFarm OpenFromUrlEnabled $true cmdlet.
    I have several Office WebApp instances that I've deployed for Lync PowerPoint sharing where the setting is not enabled and I am also unable to browse to those pages, but PowerPoint sharing works fine.
    If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As Answer" | Blog
    www.lynced.com.au | Twitter
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  • Office Web Apps is not working

       Hi,
         We have tried to deploy Office Web Apps Server but, after a number of tests, we haven't been able to view PowerPoint presentations. We tested "everything" but it didn't work.
         Finally, to simplify and focus the problem, we just deployed Office Web Apps Server "on its own", that is: just Internal URL, HTTP, Open From URL Enabled and sharing docs from a shared folder in the same server. So we have:
         \\wacserver\share\<Docs> (Excel, Word and PowerPoint)
         http://wacserver
         They work both "/hosting/discovery" and "/op/generate.aspx".
         If we try to view Excel doc, it works. If we try to view Word or PowerPoint, id doesn't work.
         For PowerPoint, it appears the PowerPoint Web Apps frame (FILE, START SLIDE SHOW, SLIDE - OF -, NOTES...) and, in the center, an animation 
    "PowerPoint Web App .....". After a couple of minutes, it stops with "Either you've lost network connectivity or our server is to busy to handle your request".
         What we have seen from different sources:
    FIDDLER
    ======
         /op/view.aspx?... Response 200
         /p/PowerPointFrame.aspx?... Response 200
         /p/imagehandler.ashx?... Response 202
         13 petitions to /p/ppt/view.svc/jsonAnonymous/GetPresentation Response 200
    PROCESS MONITOR
    ==============
         There were some folders and registry keys Network Service was trying to access with ACCESS DENIED response. We gave it permissions and they disappeared.
         SYSTEM is trying to access some registry keys (SpellingWcfprovider.exe => HKU\S-1-5-18, ImagingService.exe => HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options, and 2 or 3 more). It gets an ACCESS DENIED
    but SYSTEM, we have checked, has "Full control" permissions in those keys or folders.
         These errors appear by Office Web Server running itself, although we are not making a PowrPoint file request.
    ULS
    ===
         Several times, it tries to find the PowerPoint presentation in the caché, doesn't find it, manage to get it but, when trying to put it in the cache, it receives a disk space error:
    Determined file name [PowerPoint.pptx] from [\\wacserver\share\PowerPoint.pptx]
    AFileFetcher: Starting Unc download at [\\wacserver\share\PowerPoint.pptx]
    Begining UNC Download for [\\wacserver\share\PowerPoint.pptx]
    Reading next block of bytes for [\\wacserver\share\PowerPoint.pptx]
    End reading block of bytes for [\\wacserver\share\PowerPoint.pptx]
    Reading next block of bytes for [\\wacserver\share\PowerPoint.pptx]
    End reading block of bytes for [\\wacserver\share\PowerPoint.pptx]
    AFileFetcher: Done downloading file. [\\wacserver\share\PowerPoint.pptx]
    Downloaded file from final URL [\\wacserver\share\PowerPoint.pptx] with SHA256 [Y/whX0EzCZJQdHym/OPrMdrNVg0h8SwrC0TehaKIQdU=]
    AFileFetcher: Will cache web file info to memory cache. [\\wacserver\share\PowerPoint.pptx]
    Starting WriteStreamToDiskCache
    Creating channel to DiskCache: http://wacserver:809/diskcache/DiskCache.svc
    MachineTransfer [SourceMachine:wacserver, SourceMachineVersion:15.0.4543.1000, TargetMachine:wacserver, TargetMachineVersion:15.0.4551.1011, Method:DiskCacheService.PutCacheData]
    PutCacheData: [167F6AC792AE9B53BEA7CD135A35C18F0710CF5916C49DD5804C9E29CF9149CA55D1C8D1AD526B45B91801E1502B2BCD, d1c8d155-52ad-456b-b918-01e1502b2bcd, 50758, wacserver]
    PutCacheData: Writing to C:\ProgramData\Microsoft\OfficeWebApps\Working\d\1CA\167F6AC792AE9B53BEA7CD135A35C18F0710CF5916C49DD5804C9E29CF9149CA55D1C8D1AD526B45B91801E1502B2BCD
    Not enough disk space to write.  Sleeping once.
    Not enough disk space to write.  Giving up.
    PutCacheData Response: [False]
         The cache folder has enough disk size and PowerPoint.pptx file is just 30 KB.
         It repeats this flow 3 times (as for the first HTTP requests).
         During the 2 minutes test (until it fails) there are 14 traces like:
    Failed to create process object for pid 7780 with exception System.ArgumentException: Process with an Id of 7780 is not running.     at System.Diagnostics.Process.GetProcessById(Int32 processId)     at Microsoft.Office.Web.Common.RequestPipe.ProcessManager.TryGetProcessObject(Int32
    pid).
         We have tried a number of things but none has worked. The farm has just one server and it says ist's unhealthy. We have Windows Server 2008 R2 SP1. We have read some ways to fix the health, like HTTP Activation feature, but it only works
    for Windows Server 2012 as fas as we know.
         Has anybody experienced something like this or have a posible solution? Office Web Apps Server should be so easy to deploy but we have spent a lot of time with this.
         Thank you very much. Your help will be very appreciated.
         Kind regards.

    Hi John,
    According to your description, my understanding is that you cannot view the PowerPoint files in Office Web Apps in SharePoint.
    Was there any error when you view the PowerPoint files in Office Web Apps?
    You can troubleshoot the error following the link below:
    http://technet.microsoft.com/en-us/library/ff431687.aspx#tshoot
    I also recommend to re-configure SharePoint to use the Office Web Apps Server to see if the issue still occurs.
    http://technet.microsoft.com/en-us/library/ff431687.aspx#ConfigureMain
    Best regards.
    Thanks
    Victoria Xia
    TechNet Community Support

  • Office Web Apps server not working externally

    Hopefully someone with a functional OWA server can help.  When my users try to share a presentation, whiteboard, or poll as an external user or to an external user (coming through Edge), the content fails to share and this error occurs:
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    The server functions internally fine and content shares perfectly.  The OWA server has a certificate from an internal CA and it is published through a TMG reverse proxy.  When I hit the discovery URL, it works fine and triggers the reverse proxy
    rule.  However, when I try to share content, it does not hit the rule.
    Thanks for your help!
    Jim

    Hi,
    Looks like the external lync clients can't connect the office web app server. So please check if you publish the web office app to internet correctly.
    Please refer this document about Publishing Office Web Apps Server Using a Reverse Proxy Server:
    http://technet.microsoft.com/en-us/library/jj204665.aspx
    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
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    TechNet Community Support

  • SharePoint 2013 SP1 and Office Web Apps SP1 not working using HTTP

    Hi I had problems installing and configuring Office Web Apps 2013 SP1 integrated with SP 2013 SP1.
    Do you know if there is any issue?
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    Event code: 3005
    Event message: An unhandled exception has occurred.
    Event time: 4/24/2014 10:04:54 PM
    Event time (UTC): 4/24/2014 9:04:54 PM
    Event ID: 86c0893b9e89427babde2c4e931e0a28
    Event sequence: 17
    Event occurrence: 2
    Event detail code: 0
    Application information:
    Application domain: /LM/W3SVC/2/ROOT/wv-1-130428459380785645
    Trust level: Full
    Application Virtual Path: /wv
    Application Path: C:\Program Files\Microsoft Office Web Apps\WebWordViewer\
    Machine name: SPS-OWAS01
    Process information:
    Process ID: 13696
    Process name: w3wp.exe
    Account name: NT AUTHORITY\NETWORK SERVICE
    Exception information:
    Exception type: HttpUnhandledException
    Exception message: Exception of type 'System.Web.HttpUnhandledException' was thrown.
    at System.Web.UI.Page.HandleError(Exception e)
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    at System.Web.HttpContext.InvokeCancellableCallback(WaitCallback callback, Object state)
    at System.Web.UI.Page.LegacyPageAsyncInfo.CallHandlersPossiblyUnderLock(Boolean onPageThread)
    at System.Web.UI.Page.LegacyPageAsyncInfo.CallHandlers(Boolean onPageThread)
    Unable to determine zone from request
    at Microsoft.Office.OpenWebApplication.WopiOM.DecomposeWopiUrl(List`1 actionList, HttpRequest request, WopiAction currentAction, String extension, Boolean forceSsl)
    at Microsoft.Office.Web.Apps.Environment.WacServer.WSUrlAdapter.ChangeActionInWacUrl(HttpRequest request, WacUrlApplication application, WacUrlAction currentAction, WacUrlAction targetAction)
    at Microsoft.Office.Web.WordViewer.Controls.Application.RegisterApplicationInit()
    at Microsoft.Office.Web.Common.AApplication.OnPreRender(EventArgs e)
    at Microsoft.Office.Web.WordViewer.Controls.Application.OnPreRender(EventArgs e)
    at System.Web.UI.Control.PreRenderRecursiveInternal()
    at System.Web.UI.Control.AddedControl(Control control, Int32 index)
    at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
    at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
    at System.Web.UI.Page.Render(HtmlTextWriter writer)
    at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    Request information:
    Request URL:
    http://sps-owas01/wv/wordviewerframe.aspx?ui=en-US&rs=en-US&WOPISrc=http://sharepoint.internal/_vti_bin/wopi.ashx/files/8b568ecdf89c44d8afd4132bc0b82b32&sc=http://sharepoint.internal/SitePages/Home.aspx&wdEnableRoaming=1
    Request path: /wv/wordviewerframe.aspx
    User host address: 10.10.199.27
    User:
    Is authenticated: False
    Authentication Type:
    Thread account name: NT AUTHORITY\NETWORK SERVICE
    Thread information:
    Thread ID: 7
    Thread account name: NT AUTHORITY\NETWORK SERVICE
    Is impersonating: False
    Stack trace: at System.Web.UI.Page.HandleError(Exception e)
    at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
    at System.Web.HttpContext.InvokeCancellableCallback(WaitCallback callback, Object state)
    at System.Web.UI.Page.LegacyPageAsyncInfo.CallHandlersPossiblyUnderLock(Boolean onPageThread)
    at System.Web.UI.Page.LegacyPageAsyncInfo.CallHandlers(Boolean onPageThread)
    Custom event details:
    José Quinto Zamora SharePoint and Search Specialist MCITP and MCPD in SharePoint 2010
    http://joSharePoint.com

    It show me also this message:
    <meta content="width=device-width" name="viewport" /><style></style>
    Server Error in '/wv' Application.
    Unable to determine zone from request
    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
    Exception Details: Microsoft.Office.OpenWebApplication.DiscoveryEntryNotFoundException: Unable to determine zone from request
    Source Error:
    An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
    Stack Trace:
    [DiscoveryEntryNotFoundException: Unable to determine zone from request]
    Microsoft.Office.OpenWebApplication.WopiOM.DecomposeWopiUrl(List`1 actionList, HttpRequest request, WopiAction currentAction, String extension, Boolean forceSsl) +598
    Microsoft.Office.Web.Apps.Environment.WacServer.WSUrlAdapter.ChangeActionInWacUrl(HttpRequest request, WacUrlApplication application, WacUrlAction currentAction, WacUrlAction targetAction) +161
    Microsoft.Office.Web.WordViewer.Controls.Application.RegisterApplicationInit() +1766
    Microsoft.Office.Web.Common.AApplication.OnPreRender(EventArgs e) +1531
    Microsoft.Office.Web.WordViewer.Controls.Application.OnPreRender(EventArgs e) +17
    System.Web.UI.Control.PreRenderRecursiveInternal() +113
    System.Web.UI.Control.AddedControl(Control control, Int32 index) +12375740
    System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +150
    System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +246
    System.Web.UI.Page.Render(HtmlTextWriter writer) +40
    System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +150
    System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +5363
    José Quinto Zamora SharePoint and Search Specialist MCITP and MCPD in SharePoint 2010
    http://joSharePoint.com

  • How to hide "View in Browser" and "Edit in Browser" from ECB injected by Office Web Apps Feature

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    Best Regards
    Bog
    Developers Field Notes | www.bog1.de

    May be this can help
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  • Office Web App Feature doesn't exist in Site Collection Features

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    - <EventData>
      <Data><?xml version="1.0" encoding="utf-16"?> <HealthReport xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <HealthMessage>UlsControllerWatchdog reported status for UlsController in category 'Verify Trace Logging'. Reported status: Could not find trace string in ULS logs in C:\ProgramData\Microsoft\OfficeWebApps\Data\Logs\ULS.</HealthMessage>
    <ComponentOwner>ServicesInfrastructure</ComponentOwner>
    </HealthReport></Data>
      </EventData>
     </Event>
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider
    Name="Office Web Apps Monitoring" />
      <EventID
    Qualifiers="0">2204</EventID>
      <Level>2</Level>
      <Task>1</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated
    SystemTime="2014-02-04T20:49:37.000000000Z" />
      <EventRecordID>3043247</EventRecordID>
      <Channel>Microsoft Office Web Apps</Channel>
      <Computer>wac15pd-01.fqdn</Computer>
      <Security
    />
      </System>
    - <EventData>
      <Data><?xml version="1.0" encoding="utf-16"?> <HealthReport xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <HealthMessage>UlsControllerWatchdog reported status for UlsController in category 'Verify Trace Logging'. Reported status: Could not find trace string in ULS logs in
    C:\ProgramData\Microsoft\OfficeWebApps\Data\Logs\ULS.</HealthMessage> <ComponentOwner>ServicesInfrastructure</ComponentOwner>
    </HealthReport></Data>
      </EventData>
      </Event>
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider
    Name="Office Web Apps Monitoring" />
      <EventID
    Qualifiers="0">1004</EventID>
      <Level>2</Level>
      <Task>10002</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated
    SystemTime="2014-02-04T20:49:39.000000000Z" />
      <EventRecordID>3043266</EventRecordID>
      <Channel>Microsoft Office Web Apps</Channel>
      <Computer>wac15pd-01.fqdn</Computer>
      <Security
    />
      </System>
    - <EventData>
      <Data><?xml version="1.0" encoding="utf-16"?> <HealthReport xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <HealthMessage>AgentManagerWatchdog reported status for
    AgentManagerWatchdog in category 'Recent Watchdog Reports'. Reported status: Machine health is Unhealthy</HealthMessage> </HealthReport></Data>
      </EventData>
     </Event>
    - <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
    - <System>
      <Provider
    Name="Office Web Apps Monitoring" />
      <EventID
    Qualifiers="0">2004</EventID>
      <Level>2</Level>
      <Task>10002</Task>
      <Keywords>0x80000000000000</Keywords>
      <TimeCreated
    SystemTime="2014-02-04T20:49:39.000000000Z" />
      <EventRecordID>3043267</EventRecordID>
      <Channel>Microsoft Office Web Apps</Channel>
      <Computer>wac15pd-01.fqdn</Computer>
      <Security
    />
      </System>
    - <EventData>
      <Data><?xml version="1.0" encoding="utf-16"?> <HealthReport xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"> <HealthMessage>AgentManagerWatchdog reported status for
    AgentManagerWatchdog in category 'Recent Watchdog Reports'. Reported status: Machine health is Unhealthy</HealthMessage> </HealthReport></Data>
      </EventData>
      </Event>
    Further exploration of ULS log files (C:\ProgramData\Microsoft\OfficeWebApps\Data\Logs\ULS) did not yield particularly much, except the following;
    02/04/2014 20:48:04.48  UlsControllerWatchdog.exe (0x1244)       0x0F60 Services Infrastructure        Uls Controller Watchdog        ajbam Assert 
     We're about to trace a string for category MsoSpUlsControllerWatchdog at level Info and we expect to find in the log later, but it appears that the category has been throttled. We will never be able to find the string and this watchdog will always fail.
    StackTrace:   at Microsoft.Office.Web.UlsControllerWatchdog.Program.CheckServiceInstance(ServiceInstance serviceInstance)     at Microsoft.Office.Web.Common.WatchdogHelperThreadManager.GetHealthResults(WatchdogExecutionContext
    context, ServiceInstance si)     at Microsoft.Office.Web.Common.WatchdogHelperThreadManager.WatchingThreadMethod(Object o)     at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback
    callback, Object state, Boolean preserveSyncCtx)     at System.Threading.ExecutionContext.Ru... 345fbec5-e958-4f1f-bf56-d65c1c0d472a
    02/04/2014 20:48:04.48* UlsControllerWatchdog.exe (0x1244)       0x0F60 Services Infrastructure        Uls Controller Watchdog        ajbam Assert 
     ...n(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)     at System.Threading.QueueUserWorkItemCallback.System.Threading.IThreadPoolWorkItem.ExecuteWorkItem()    
    at System.Threading.ThreadPoolWorkQueue.Dispatch()   345fbec5-e958-4f1f-bf56-d65c1c0d472a
    02/04/2014 20:48:05.52  UlsControllerWatchdog.exe (0x1244)       0x0F60 Services Infrastructure        Services Infrastructure Health adhog Unexpected Health report
    by UlsControllerWatchdog: Agent: UlsController, eventId: 1204, eventType: Error, categoryId: 1, eventMessage: <?xml version="1.0" encoding="utf-16"?>  <HealthReport xmlns:xsd="http://www.w3.org/2001/XMLSchema"
    xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">    <HealthMessage>UlsControllerWatchdog reported status for UlsController in category 'Verify Trace Logging'. Reported
    status: Could not find trace string in ULS logs in C:\ProgramData\Microsoft\OfficeWebApps\Data\Logs\ULS.</HealthMessage>    <ComponentOwner>ServicesInfrastructure</ComponentOwner>  </HealthReport> 345fbec5-e958-4f1f-bf56-d65c1c0d472a
    02/04/2014 20:48:05.52  UlsControllerWatchdog.exe (0x1244)       0x0F60 Services Infrastructure        Services Infrastructure Health adhoh Unexpected Health report
    by UlsControllerWatchdog (persistent): Agent: UlsController, eventId: 2204, eventType: Error, categoryId: 1 345fbec5-e958-4f1f-bf56-d65c1c0d472a
    I suspect these might be related, but can't seem to find any logical explanation why this should cause the Get-OfficeWebAppsMachine to report HealthStatus of Unhealthy.  If related, is there a way to disable this check or remove throttling in a safe
    way?  Alternatively if this is some coding issue (I've not found any other blog/QA dealing with this particularly) it would be nice to get confirmation of this and potentially a fix/solution.
    Any help would be greatly appreciated. Thank you!

    Hi ChristiaanB,
    You get this ULS error because you change the log verbosity of the OWA farm. I wrote an article for this on my blog : OWA unhealthy uls issue
    Regards,
    Wes

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