Office web apps is working in Chrome not in IE

When I attempt to open a document using office web apps in IE, its throwing error like "sorry there was a problem and we can't open this document", I I open the same document using google Chrome I can able to open and edit the document too?
Any help please?
Thanks,
-Sendil

Hi,
I understand that you fail to open a document using office web apps in IE, but the document can be opened in Google Chrome.
I can suggest you to reset Internet Explorer settings. If system is Windows 8, we can
follow these steps:
Swipe in from the right edge of the screen, and then tap or click
Search. Enter Internet options in the search box, and then tap or click
Settings.
In the search results, tap or click Internet Options. Tap or click the Advanced tab and then tap or click
Reset
In the Reset Internet Explorer Settings window tap or click Reset
Close and then restart Internet Explorer for the changes to take effect.
If system is Windows 7, Windows Vista or Windows XP, we can reset Internet Explorer automatically.
More information:
How to reset Internet Explorer settings: http://support.microsoft.com/kb/923737/en-us#method1
If you have any question, please replay me.
Linda Li

Similar Messages

Office Web App - Use for viewing but not for editing

Hello,
i'm searching for a possibility to use the web app server only for viewing documents but not for editing.
I want to accomplish this for docs and ppts.
So the possibility to edit in Web App should be greyed out or even better, vanish completely.
Best regards
Stephan

You can remove the bindings for OWA for some actions.
https://social.technet.microsoft.com/Forums/sharepoint/en-US/34948782-74cb-452c-af32-af260a7f988a/document-library-new-document-office-web-apps-server?forum=sharepointgeneral

Exchange Office Web Apps Preview Does not work in OWA (web)

I have setup Exchange 2013, Lync 2013, SharePoint 2013, IIS as a Reverse Proxy Server, an Office Web Apps Server, etc, etc. Everything is setup to use SSl (https) and everything works great EXCEPT... Office Web Apps... and ONLY via Exchange and OWA (exchange
browser-based access).
I can login via the intranet or Internet for everything (SharePoint, Outlook, and Lync) and Office Web apps functionality works flawlessly for all... except for Exchange and OWA.
If I login in to a web-based Exchange seeion, everything works right and I can see the various attachments.
For all other scenarios, Office Web Apps works (SharePoint, Outlook, Lync, etc), but in owa (web version of Outlook) I see that Office Web Apps is triggered (I see the Office Web Apps text and the dots that indicate something is loading)... However, it just
crashes and eventually times out (see image):
If I look in the error logs for the Web Apps Server I see this:
Essentially, it looks like that owa uses a distinctly different path to load the attachments into the Web Apps Server such that the file is not found!
What is happening? Why does Exchange OWA (web version of Outlook) somehow use a different path that fails to locate attachments in Office Web Apps, but Lync, Outlook, and SharePoint (both in Intranet and Internet) work perfectly?
This is VERY frustrating. Can anyone help?
Please?
Clearly, the reverse proxy is working, the certificates are working, OAuth is working, etc. It seems there must be some variable/path that is only defined in Exchange for OWA that uses a different path for Office Web App attachments and that path is WRONG!
Please, help!
Thanks

Hi,
Thanks for sharing. It’s glad to hear the good news.
Thanks,
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Simon Wu
TechNet Community Support

PowerPoint presentations not working with Office Web Apps

Hi,
I have deployed Lync 2013 and Office Web Apps Server in order to share PowerPoint presentations. All te sharings are working fine (Desktop, Program, Whiteboard, Poll) but PowerPoint presentations.
I have re-installed Office Web Apps Server several times but it doesn't work:
Discovery URL is OK
Event IDs in Lync Server Event Viewer are OK
I have checked certificate and created it twice and that's not the problem (when tried to use a wrong certificate, the behaviour was different).
Tried aspnet_regiis but didn't worked.
Both Lync Server and Office Web Apps Server are updated.
Servers are Windows Server 2008 R2 SP1.
I have tested both Lync 2013 and Lync 2013 Basic clients but no one works.
When I share a PowerPoint, I can see it follows the whole way through LyncShare, Lync Server and Office Web Apps Server. PowerPoint files get to Office Web Apps Server (different name but I can move then to other workstation and check
they are the files shared).
Clients begin showing a "Loading..." but end showing "Network connectivity lost or server too busy" (after 90 seconds more or less).
If I get URL from Lync-UccApi-0:
https://wacserver.domain/m/Presenter.aspx?a=0&e=true&WopiSrc=https%3A%2F%2Flyncpool.domain%2FDataCollabWeb%2Fwopi%2Ffiles%2F11-1-90C848&access_token=AAMFEECCjUt7489YhSlhQY4GBWcGEIsJ8vG8JQH9w0g_TTTVe3aBEECCjUt7489YhSlhQY4GBWeCApwQgyBHjXVmSaUT70sAAlMNX4oAfTt5Nqgy5sJwqlLneNAxGYYIsFS5edC90AgIDURhdGFDb2xsYWJXZWI&<fs=FULLSCREEN&><rec=RECORDING&><thm=THEME_ID&><ui=UI_LLCC&><rs=DC_LLCC&>
If I put this URL in the browser, it turns black and shows "Loading..." and, after a long while, "PowerPoint Web App...", but it remains in this state (loading) without working.
In the Office Web Apps Server Event Viewer there are some errors related to other services I'm not using, as OneNote, or for Monitoring with the "PositiveDirect" and "NegativeDirect" tokens. Machine also answers it's
Unhealthy, but as I have read, this is not a problem.
In the ULS Logs I just see errors related to these events but logs for PowerPoint work fine. And IIS is answering with "200" (although there are a number of petitions that seem to be repeated:
2013-12-02 16:23:15 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001395077
443 - Client_IP Mozilla/4.0+(compatible;... 200 0 0 218
2013-12-02 16:23:15 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001396078
443 - Client_IP Mozilla/4.0+(compatible;... 200 0 0 203
2013-12-02 16:23:17 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001397093
443 - Client_IP Mozilla/4.0+(compatible;... 200 0 0 203
2013-12-02 16:23:18 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001398093
443 - Client_IP Mozilla/4.0+(compatible;... 200 0 0 218
2013-12-02 16:23:19 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001399078
443 - Client_IP Mozilla/4.0+(compatible;... 200 0 0 328
2013-12-02 16:23:20 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001400076
443 - Client_IP Mozilla/4.0+(compatible;... 200 0 0 234
2013-12-02 16:23:20 WACSERVER_IP GET /m/getdata.ashx s=a%3D0%26WopiSrc%3Dhttps%253a%252f%252flyncpool.domain%252fDataCollabWeb%252fwopi%252ffiles%252f11-1-90C848%26access_token%3DAAMFEECCjUt7489YhSlhQY4GBWcGEBpfUkNifoaqnZCEMbqB4haBEECCjUt7489YhSlhQY4GBWeCApwQgyCHF8jSo70Xws4SrDZyRP3zgH8FZLobf75sHXgxfCmyK4YIxsoPfNC90AgIDURhdGFDb2xsYWJXZWI%26rec%3Dfalse%26thm%3D1%26ui%3Des-ES%26rs%3Des-ES%26%3D&n=-1&r=1386001401076
443 - Client_IP Mozilla/4.0+(compatible;... 200 0 0 203
It seems that something is not working between the clients and Office Web Apps Server. There is not a firewall and machines see each other. Certificate is accepted.
I have tried so many thing but none of them worked.
Does anybody have an idea?
Thanks!

Hi Thamara,
There is a HLB but I thought of that and tested both: with HLB and pointing just a Front End, without HLB. In both cases, results were the same.
I can access the Front End pool web services from the WAC server using the IE.
I'm watching now this event:
<?xml version="1.0" encoding="utf-16"?>
<HealthReport xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<HealthMessage>BroadcastServicesWatchdog_Wfe reported status for BroadcastServices_Host in category '3'. Reported status: Contacting Participant.svc failed with an exception: The remote server returned an error: (404) Not Found.</HealthMessage>
</HealthReport>
Reading some posts, it's a known issue fixable by adding HTTP-Activation feature... in Windows 2012. I have a Windows 2008 and .NET Framework 4.5 is installed. I've tried to add HTTP-Activation feature from .NET Framework 3.5, but a number
of format errors appear. I don't know how I could fix it in Windows 2008.
In addition, as I'm making test for share PPT and they aren't finally showed, this error appears also:
<?xml version="1.0" encoding="utf-16"?>
<HealthReport xmlns:xsd="http://www.w3.org/2001/XMLSchema" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<HealthMessage>PowerPointViewingServicesWatchdog_App reported status for PPTConversionService in category '0'. Reported status: AppManager: A request appears to be stuck in the queue. [State: ReadyToWork] [Start Time: 12/03/2013 10:35:07] [CorrelationId:
ec4db345-0e8c-477e-ac0e-71afcb9a8efd] [DocId: https%3A%2F%2FLYNCPOOL.DOMAIN%2FDataCollabWeb%2Fwopi%2Ffiles%2F1-1-2BCF63F] [ClusterId: 0] [RequestId: 51e9263e-fc78-46b0-93ca-de48272dd2bc] [Current InProgress Queue Length: 4]</HealthMessage>
</HealthReport>
It seems that PPTs are being queued as they aren't actually showed.
Does this give you any clue?
Thank you very much.
Kind regards.

Office Web Apps not working externally SharePoint 2013

In the production farm we have connected office web apps server which is FQDN server name ( xxx.xxx.corp.local) , we can open the sites internally without any issues, but when we open from externally office web apps asking for authentication and not working
properly.
Please help me how to make it work in external.
Thanks, Ram Ch

You will need a public facing URL or IP address. Check below
You need to configure your OWA for internet
New-OfficeWebAppsFarm –InternalUrl "md1xxx95.jdaxx.corp.local" -ExternalUrl "http://198.xxx.xxx.xxx" -EditingEnabled
Set-SPWOPIZone –zone
“external-http”
Detailed steps in
http://social.technet.microsoft.com/wiki/contents/articles/19039.sharepoint-2013-how-to-enable-office-web-apps-to-work-in-both-internal-and-external-environments.aspx
Set-SPWOPIZone –zone “external-http”
Set-SPWOPIZone –zone “external-http”
If this helped you resolve your issue, please mark it Answered

Office Web Apps 2013 with SharePoint 2013 Server

Hi All,
I have installed a separate server for Office Web Apps 2013 on Windows Server 2012 VM. I have followed TechNet's article on
Deploying Office Web Apps Server & exactly followed steps.
On SharePoint Server 2013 (Windows Server 2012), I followed TechNet’s article on
Configure Office Web Apps for SharePoint. The Office Web Apps on SharePoint 2013 environment works for
Excel document that shows “View in Browser” but
no Preview.
However, PowerPoint and Word documents doesn’t show “View in Browser”. I thought Internet Explorer 10 has some issue with Office Web Apps and checked on Chrome and results were same.
On SharePoint Server 2013 environment, I have configured 3 services applications, MMS, UPS and Excel Service.
1.) Do I need any other service applications to be enabled for OWA 2013?
I read number of blogs,
Installing Office Web Apps Server for SharePoint 2013 (Steve Mann),
Install Office Web Apps 2013 with SharePoint 2013 (Max Melcher) and Spence Harbar
(Enabling Office Web Apps Preview editing with SharePoint 2013). and all these blogs give more or less same steps that I have followed.
Strange thing is that Excel documents on my SharePoint 2013 sites are working but neither word or PowerPoint documents are not showing option for “View in Browser”.
I am using HTTP and not HTTPS.
2. Can someone please advice how could I solve the Office Web Apps 2010 on Word and PPT?
3. How to can enable preview for Excel, Word and PPT documents.
Thanks you.
Regards,
Aroh
Aroh Shukla

Hi Inderjeet and Olafur,
Thanks for your reply.
@Inderjeet: That site collection feature on SP2010 works on our production environment but on SP2013 site collection there is no OWA feature. Microsoft recommends to have a separate OWA2013 server and what I create
a separate VM for OWA2013 server.
@Olafur: Your suggestion looks spot on. The OWA server does show the discovery:
Our SP2013 development server has limited RAM (4GB) and it think is causing the issue.
Let me check if increasing RAM solves the issue.
Thanks again for your suggestions. (Interjeet and Olafur).
--Aroh
Aroh Shukla

Office Web Apps 2013: SSLOffLoad, Cannot connect Sharepoint.

Hi,
Background.
We have a 2 machine SharePoint 2013 farm and a 2 machine Office Web Apps Farm, both of which are behind a load balancer. Our public DNS holds the records for the two farms: webapps.company.com and sharepoint.company.com. However these domains are not in
the internal DNS and cannot be resolved internally. I've put these in the hosts file on the respective machines, so they can talk to each other.
I'm now at the point where I need to connect SharePoint to the OWA farm. I've followed the guide here: http://technet.microsoft.com/en-us/library/jj219455%28v=office.15%29.aspx
and setup the OWA farm by the specification under the heading "Deploy a multi-server, load balanced, office web apps server farm that uses HTTPS".
My creation string
New-OfficeWebAppsFarm -InternalUrl https://machinename.domain.com -ExternalUrl https://webapps.comapny.com -SSLOffloaded -EditingEnabled
That went ok and the farm is created. I then added the second machine
New-OfficeWebAppsMachine -MachineToJoin "machinename.domain.com"
Now that the farm is created i went ahead and ran
New-SPWOPIBinding -ServerName machinename.company.com
But that just gave me "WARNING: The Server did not respond. Trying again"
Adding the -AllowHttp flag let me continue, but that ended up giving me error when i created or opened a document in Sharepoint.
So my guess is that i need to figure out why i cannot use New-SPWOPIBinding -ServerName machinename.company.com without -AllowHTTP.
It was my understanding that we don't have to setup SSL on the individual farm server as the load balanser woudl take care of that.
Any ideas as to why New-SPWOPIBinding -ServerName machinename.company.com won't work?
Thank you for taking the time to read my post
Regards.

http://social.technet.microsoft.com/wiki/contents/articles/19039.sharepoint-2013-how-to-enable-office-web-apps-to-work-in-both-internal-and-external-environments.aspx
Because I’ve not configured my OWA machine to be published to the Internet so I have to use its Internet-public IP. It’s not a recommended best practice. In your case, the external URL would be http://owa.abc.com
. Above I’m not using SSL certificate
to encrypt data over the Internet. Just add CertificateName parameter if you want to use whether CA-issued certificate
or self-signed certificate. Finally, check both internal URL (http://app03/hosting/discovery
) and external URL (http://198.xxx.xxx.xxx/hosting/discovery
) to confirm everything is working
well. Your screen should display XML structure.
Now you need to re-bind all SharePoint machines to WAC farm using New-SPWOPIBinding (http://technet.microsoft.com/en-us/library/jj219441.aspx
). Next, you just need to set the WOPI
zone for external use even there is an internal use in your SharePoint environment.
1
Set-SPWOPIZone –zone “external-http”
Finally, configure Excel service and then upload an Excel workbook into a document library and check it. Below are the screenshots of OWA working on both internal and external environment.
http://blogs.technet.com/b/ken_prices_sharepoint_blog/archive/2014/01/15/explaining-the-use-of-internal-and-external-wopi-zones-for-office-web-apps.aspx
If this helped you resolve your issue, please mark it Answered

Exchange and Office Web Apps Integration - Wrong Url to Outlook Web App port 444

Hi,
I'm trying to setup Office Web Apps integration with Exchange 2013. Office Web Apps are working fine with SharePoint 2013 and the WAC servers are listed as in a healthy state.
When trying to open an office document from OWA I get the usual "Sorry...we ran into a problem. Please try again"
However I have noticed that the URL that OWA is passing WAC is in the format: https://exchangeservername.domain.com:444/owa/[email protected]/wopi/files...
This is the backend server address! All the internal and external urls for owa, ecp, ews etc are set to https://mail.domain.com and they all seem to be working fine. Client Access and Mailbox roles are on the same server.
If I change the url to https://mail.domain.com/owa/[email protected]/wopi/files... then the office file opens correctly in Office Web Apps
How do I correct the URL that OWA is sending Office Web Apps?
Thanks!

Hi DJL,
If everything works well except open document via OWA, it seems Exchange server 2013 has been configured correctly.
Please follow me to check Office Web Apps Server settings and Integration.
OWAS settings
1. Certificate:
Come from a trusted CA, include FQDN of OWAS farm in SAN field.
Exportable private key.
Friendly name must be unique within Trusted Root Certificate Authorities store.
2. Farm:
New-OfficeWebAppsFarm with following parameters
-InternalURL is the FQDN of the server that runs OWAS
-ExternalURL is the FQDN so that OWAS can be access on the Internet
-CertificateName is the friendly name of the certificate to be used for HTTPS
3. Explore this URL https://mail.domain.com/hosting/discovery
If OWAS works well, you can see a WOPI-discovery XML file in web browser.
Integration
1. Configure OWAS URL via EMS,
Set-OrganizationConfig –WACDiscoveryEndpoint https://mail.domain.com/hosting/discovery
2. WAC stands for Web Access Components.
Check App Log the 140 and 142 Event IDs for MSExchange OWA.
142 means the discovery of the OWAS was successful, 141 means something went wrong.
3. Enable OWAS.
By default, OWA Virtual Directory is already enable WAC Viewing on both public and private computer.
Please run "Get-OwaVirtualDirectory | FL *wac* "to check whether both “WacViewingOnPublicComputersEnabled” and “WacViewingOnPrivateComputersEnabled” parameter is True.
4. Method to collect logs on OWAS.
Run following command in OWAS powershell prompt:
Get-OfficeWebAppsFarm | FL *log*
More details to refer:
http://www.msexchange.org/articles-tutorials/exchange-server-2013/management-administration/exchange-2013-office-web-apps-server-integration.html
Disclaimer:
Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure
that you completely understand the risk before retrieving any suggestions from the above link.
Thanks
If you have feedback for TechNet Subscriber Support, contact
[email protected]
Mavis Huang
TechNet Community Support

Office Web Apps - Preview Sharepoint 2010 documents in Sharepoint 2013 Search Results...again

Hi,
I found a thread in this forum With an answere to a similiar question here:
http://social.technet.microsoft.com/Forums/en-US/28bc1e27-4a65-4c61-9b3e-cb9dad17f779/office-web-apps-preview-sharepoint-2010-documents-in-sharepoint-2013-search-results?forum=sharepointsearch&prof=required
...With the answere:
"OWA uses an access token to talk to SharePoint 2013. It cannot use this when talking to 2010. In order to work with 2010, you have to create a custom display template that converts the file url to an openurl link. "
BUT...
may anyone give more information how to do this?
Links to articles? Links to description and samples?
jik

Hi,
According to your description, my understanding is that you want to preview documents from SharePoint 2010 in search results in SharePoint 2013.
Per my knowledge, the Office Web Apps is configured to work with SharePoint 2013, so it will not work with documents in SharePoint 2010.
I recommend to configure Office Web Apps to work with SharePoint 2010
and make sure that documents can be previewed in SharePoint 2010 using Office Web Apps to see if the documents can be previewed in SharePoint 2013 search result.
http://technet.microsoft.com/en-us/library/ff431687(v=office.14).aspx
Best regards.
Thanks
Victoria Xia
TechNet Community Support

Sharepoitn 2013 - Office Web Apps Licensing

Dears,
I do have the license key with me for the office web apps 2013. The office web apps are working with our SharePoint 2013 portal without any issues. We were able to view the documents but couldn't edit the documents which are hosted in our portal.
How can i apply the license key for office web apps? do i need to execute any power shell commands? please advice.
thanks in advance,
Ammar

thanks Steven for your reply and appreciate the same.
but i need to know where exactly i should pass the licensing value as a parameter or the exact way to apply the license.
when i was searching i found the below link:
http://blogs.msdn.com/b/microsoft_press/archive/2013/02/04/from-the-mvps-installing-office-web-apps.aspx
under licensing it was mentioned like below:
Licensing
So the Office web apps farm is up and running and you have enabled editing. There is though another step before your users will be able to actually edit documents with Office Web Apps; you need to license the users for editing.
This is achieved by running a series of PowerShell commands on the SharePoint 2013 Central Administration server:
Get-SPUserLicense
$x = New-SPUserLicenseMapping -SecurityGroup <ADsecuritygroup> –License OfficeWebAppsEdit
$x | Add-SPUserLicenseMapping
Enable-SPUserLicensing
Is that correct? is anyone executed the above command?
please advice.
thanks in advance,
Ammar

Office Web Apps is not working

Hi,
We have tried to deploy Office Web Apps Server but, after a number of tests, we haven't been able to view PowerPoint presentations. We tested "everything" but it didn't work.
Finally, to simplify and focus the problem, we just deployed Office Web Apps Server "on its own", that is: just Internal URL, HTTP, Open From URL Enabled and sharing docs from a shared folder in the same server. So we have:
\\wacserver\share\<Docs> (Excel, Word and PowerPoint)
http://wacserver
They work both "/hosting/discovery" and "/op/generate.aspx".
If we try to view Excel doc, it works. If we try to view Word or PowerPoint, id doesn't work.
For PowerPoint, it appears the PowerPoint Web Apps frame (FILE, START SLIDE SHOW, SLIDE - OF -, NOTES...) and, in the center, an animation
"PowerPoint Web App .....". After a couple of minutes, it stops with "Either you've lost network connectivity or our server is to busy to handle your request".
What we have seen from different sources:
FIDDLER
======
/op/view.aspx?... Response 200
/p/PowerPointFrame.aspx?... Response 200
/p/imagehandler.ashx?... Response 202
13 petitions to /p/ppt/view.svc/jsonAnonymous/GetPresentation Response 200
PROCESS MONITOR
==============
There were some folders and registry keys Network Service was trying to access with ACCESS DENIED response. We gave it permissions and they disappeared.
SYSTEM is trying to access some registry keys (SpellingWcfprovider.exe => HKU\S-1-5-18, ImagingService.exe => HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options, and 2 or 3 more). It gets an ACCESS DENIED
but SYSTEM, we have checked, has "Full control" permissions in those keys or folders.
These errors appear by Office Web Server running itself, although we are not making a PowrPoint file request.
ULS
===
Several times, it tries to find the PowerPoint presentation in the caché, doesn't find it, manage to get it but, when trying to put it in the cache, it receives a disk space error:
Determined file name [PowerPoint.pptx] from [\\wacserver\share\PowerPoint.pptx]
AFileFetcher: Starting Unc download at [\\wacserver\share\PowerPoint.pptx]
Begining UNC Download for [\\wacserver\share\PowerPoint.pptx]
Reading next block of bytes for [\\wacserver\share\PowerPoint.pptx]
End reading block of bytes for [\\wacserver\share\PowerPoint.pptx]
Reading next block of bytes for [\\wacserver\share\PowerPoint.pptx]
End reading block of bytes for [\\wacserver\share\PowerPoint.pptx]
AFileFetcher: Done downloading file. [\\wacserver\share\PowerPoint.pptx]
Downloaded file from final URL [\\wacserver\share\PowerPoint.pptx] with SHA256 [Y/whX0EzCZJQdHym/OPrMdrNVg0h8SwrC0TehaKIQdU=]
AFileFetcher: Will cache web file info to memory cache. [\\wacserver\share\PowerPoint.pptx]
Starting WriteStreamToDiskCache
Creating channel to DiskCache: http://wacserver:809/diskcache/DiskCache.svc
MachineTransfer [SourceMachine:wacserver, SourceMachineVersion:15.0.4543.1000, TargetMachine:wacserver, TargetMachineVersion:15.0.4551.1011, Method:DiskCacheService.PutCacheData]
PutCacheData: [167F6AC792AE9B53BEA7CD135A35C18F0710CF5916C49DD5804C9E29CF9149CA55D1C8D1AD526B45B91801E1502B2BCD, d1c8d155-52ad-456b-b918-01e1502b2bcd, 50758, wacserver]
PutCacheData: Writing to C:\ProgramData\Microsoft\OfficeWebApps\Working\d\1CA\167F6AC792AE9B53BEA7CD135A35C18F0710CF5916C49DD5804C9E29CF9149CA55D1C8D1AD526B45B91801E1502B2BCD
Not enough disk space to write. Sleeping once.
Not enough disk space to write. Giving up.
PutCacheData Response: [False]
The cache folder has enough disk size and PowerPoint.pptx file is just 30 KB.
It repeats this flow 3 times (as for the first HTTP requests).
During the 2 minutes test (until it fails) there are 14 traces like:
Failed to create process object for pid 7780 with exception System.ArgumentException: Process with an Id of 7780 is not running. at System.Diagnostics.Process.GetProcessById(Int32 processId) at Microsoft.Office.Web.Common.RequestPipe.ProcessManager.TryGetProcessObject(Int32
pid).
We have tried a number of things but none has worked. The farm has just one server and it says ist's unhealthy. We have Windows Server 2008 R2 SP1. We have read some ways to fix the health, like HTTP Activation feature, but it only works
for Windows Server 2012 as fas as we know.
Has anybody experienced something like this or have a posible solution? Office Web Apps Server should be so easy to deploy but we have spent a lot of time with this.
Thank you very much. Your help will be very appreciated.
Kind regards.

Hi John,
According to your description, my understanding is that you cannot view the PowerPoint files in Office Web Apps in SharePoint.
Was there any error when you view the PowerPoint files in Office Web Apps?
You can troubleshoot the error following the link below:
http://technet.microsoft.com/en-us/library/ff431687.aspx#tshoot
I also recommend to re-configure SharePoint to use the Office Web Apps Server to see if the issue still occurs.
http://technet.microsoft.com/en-us/library/ff431687.aspx#ConfigureMain
Best regards.
Thanks
Victoria Xia
TechNet Community Support

Office Web Apps server not working externally

Hopefully someone with a functional OWA server can help. When my users try to share a presentation, whiteboard, or poll as an external user or to an external user (coming through Edge), the content fails to share and this error occurs:
"We can't connect to the server for presenting right now"
The server functions internally fine and content shares perfectly. The OWA server has a certificate from an internal CA and it is published through a TMG reverse proxy. When I hit the discovery URL, it works fine and triggers the reverse proxy
rule. However, when I try to share content, it does not hit the rule.
Thanks for your help!
Jim

Hi,
Looks like the external lync clients can't connect the office web app server. So please check if you publish the web office app to internet correctly.
Please refer this document about Publishing Office Web Apps Server Using a Reverse Proxy Server:
http://technet.microsoft.com/en-us/library/jj204665.aspx
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Sean Xiao
TechNet Community Support

Office web App Server Not Working Properly

Hello Everyone,
We have published Office Web Apps server externally through reverse proxy and it has some issues. Now if we browse the link
https://owas.schs.sharjah.ae/hosting/discovery (Internally) or
https://owa.schs.sharjah.ae/hosting/discovery (Externally) I get the XML Page.
Now when I try to browse any other pages in the directory for example
https://owa.schs.sharjah.ae/op/generate.aspx or another Url like
https://owa.schs.sharjah.ae/m/Presenter.aspx whether it is browsed internally and externally I get the error file not found '404' but the files do exist in the directory.
No idea on how to solve this issue, any help on this matter is really appreciated.
Regards,
Sheldon
MVI - Most Valuable Indian

What specific issue are you having?
Are you wanting to use the WAC to open files using the URL? If so, have you set OpenFromUrlEnabled to true? You can
check this using Get-OfficeWebAppsFarm cmdlet and Set-OfficeWebAppsFarm OpenFromUrlEnabled $true cmdlet.
I have several Office WebApp instances that I've deployed for Lync PowerPoint sharing where the setting is not enabled and I am also unable to browse to those pages, but PowerPoint sharing works fine.
If this helped you please click "Vote As Helpful" if it answered your question please click "Mark As Answer" | Blog
www.lynced.com.au | Twitter
@imlynced

Office Web apps not working

Hi
All of a sudden, the office web apps is not working. I get the below issue
Could not load new WOPI Proof Keys for server XXXXX against Discovery.
Also, i could not see the Office web apps site collection feature. Please suggest.

Please share screenshot of error with ULS log details
All users face same issue?
Check if any application pool on SharePoint server or web app server is stopped?
Try to browse OWA service application. follow below for same:
http://freeit-support.com/2014/09/troubleshoot-sharepoint-service-application-website-issue-from-iis/
Check error in Office web app logs files and event viewer.
If this helped you resolve your issue, please mark it Answered

Office Web Apps 2013 - Word app not working on Sharepoint 2013 but Excel does

Hi there!
We had some problems with Office Web Apps 2013 not working with Lync, and the status of OWA was unhealty so we decided to install some updates for OWA.
We have downloaded November 2013 update for OWA.
We found out a guide for putting updates on OWA and done this steps:
* Remove-OfficeWebAppsMachine
* Installed the november update
* Restarted OWA server
* ran: New-OfficeWebAppsFarm -InternalUrl https://owasrv.domain.local -ExternalURL
https://owasrv.domain.local -CertificateName "certname" -AllowHttp -EditingEnabled
* Restart-Service WACSM
- checked in IIS in the bindings if the site useses the correct certificate
Then we went on Sharepoint 2013 and ran some commands:
* Remove-SPWOPIBinding –All:$true
* New-SPWOPIBinding -ServerName owasrv.domain.local
* Set-SPWOPIZone –zone “external-https”
Now here are the funny things:
* Excel word app on Sharepoint 2013 works
* Word APP not working (screenshot)
* Lync 2013 powerpoint still not working (screenshot)
* status of OWA is healthy
bostjanc

Hi,
The Friendly name field must be unique within the Trusted Root Certificate Authorities store. In -CertificateName, enter the friendly name you gave your
certificate earlier.
Validate the configuration by navigating to the discovery URL of the Office Web Apps server. Like
https://xxx/hosting/discovery
Meanwhile, the issue is related to Lync, I recommend to you to post the question on Lync Server for further discussion via the link below.
http://social.technet.microsoft.com/Forums/en-US/home?forum=ocsclients
The reason why we recommend posting appropriately is you will get the most qualified pool of respondents, and other partners who read the forums regularly can either share their knowledge or learn from your interaction
with us. Thank you for your understanding.
Tracy Cai
TechNet Community Support

Office web apps is working in Chrome not in IE

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