Office Web Apps server not working externally

Hopefully someone with a functional OWA server can help.  When my users try to share a presentation, whiteboard, or poll as an external user or to an external user (coming through Edge), the content fails to share and this error occurs:
"We can't connect to the server for presenting right now"
The server functions internally fine and content shares perfectly.  The OWA server has a certificate from an internal CA and it is published through a TMG reverse proxy.  When I hit the discovery URL, it works fine and triggers the reverse proxy
rule.  However, when I try to share content, it does not hit the rule.
Thanks for your help!
Jim

Hi,
Looks like the external lync clients can't connect the office web app server. So please check if you publish the web office app to internet correctly.
Please refer this document about Publishing Office Web Apps Server Using a Reverse Proxy Server:
http://technet.microsoft.com/en-us/library/jj204665.aspx
Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
Sean Xiao
TechNet Community Support

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    Eric
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    TechNet Community Support

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