Office Web Apps & Service Accounts
Hi All,
Is there a guide that covers the permissions required and other best practices relating to the services that are installed onto the Office Web Apps server? The service currently runs under the Local System account, but I'd prefer a dedicated service account.
I've tried searching online but nothing comes up, unlike SharePoint itself where there's very specific details (e.g. Log on as a service, etc).
Cheers.
I'm not aware of any details about service account requirements, and given there are no PowerShell cmdlets to manipulate the service account, it may not be supported.
It would be best to open a PSS case on this.
Trevor Seward
Follow or contact me at...
  
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs.
Similar Messages
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Office web apps service pack 1 pdf preview
Hello Experts,
I have successfully installed and configured OWA Service pack 1 for a sharePoint farm, All office document preview works perfectly only for PDF files not to show preview, are there any special configuration to get this working in SharePoint 2013.
ThanksHi,
from Wictor blog
Before you start fiddling with this, you need to make sure that you have the March 2013 update of Office
Web Apps Server 2013 (WAC) installed and connected to your farm – if you don’t know for sure, ask your admins – sometimes
http://www.wictorwilen.se/sharepoint-2013-enabling-pdf-previews-with-office-web-apps-2013-march-2013-update
Kind Regards,
John Naguib
Senior Consultant
John Naguib Blog
John Naguib Twitter
Please remember to mark this as answered if it helped you -
Office Web Apps - Best Practice for App Pool Security Account?
Guys,
I am finalising my testing of Office Web Apps, and ready to move onto deploying it to my live farm.
Generally speaking, I put service applications in their own application pool.
Obviously by doing so this has an overhead on memory and processing, however generally speaking it is best practice from a security perspective when using separate accounts.
I have to create 3 new service applications in order to deploy Office Web Apps, in my test environment these are using the Default SharePoint app pool.
Should I create one application pool for all my office web apps with a fresh service account, or does it make no odds from a security perspective to run them in the default app pool?
Cheers,
Conrad
Conrad Goodman MCITP SA / MCTS: WSS3.0 + MOSS2007i run my OWA under it's own service account (spOWA) and use only one app pool. Just remember that if you go this route, "When
you create a new application pool, you can specify a security account used by the application pool to be either a predefined Network Service account or a managed account. The account must have db_datareader, db_datawriter, and execute permissions for the content
databases and the SharePoint configuration database, and be assigned to the db_owner role for the content databases." (http://technet.microsoft.com/en-us/library/ff431687.aspx) -
Office Web Apps Server 2013 - No download Volume Licensing Service Center
I´m looking for a office web apps server 2013 (OWS) download.
In the following blog Microsoft is announcing that the OWS is moving from the Download Center to the Volume Licensing Service Center (VLSC).
http://blogs.technet.com/b/office_sustained_engineering/archive/2014/10/22/web-apps-server-removal-from-download-center.aspx
So far so good
But in my VLSC are only Updates and Service Packs for the OWS. But no download for the OWS!
Is this only my problem? Any ideas to solve this problem?Hi,
You can contact the Volume Licensing Service Center to get the answer to this case.
Refer to this link below, and select your country to get the Support Center Contact Information:
https://www.microsoft.com/licensing/servicecenter/Help/Contact.aspx
Regards,
Melon Chen
TechNet Community Support
It's recommended to download and install
Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office
programs. -
Hi there,
On my SharePoint 2010 server I have Office Web Apps 2010 installed (NOT Microsoft Office).
When I try to install OWA SP2 (KB2687470) I get this error:
--- Logs show some errors at C:\Users\ext.magryan\AppData\Local\Temp\3\Wac Server Setup(2014062009365223A0).log
Search "error" (32 hits in 1 files)
C:\Users\ext.magryan\AppData\Local\Temp\3\Wac Server Setup(2014062009365223A0).log (32 hits)
Line 352: MSI(INFO): 'DEBUG: Error 2749: Transform 9011410409100014.0.6025.1000 invalid for package C:\Windows\Installer\8d4dd82a.msi. Expected product version == 14.0.6025.1000, found product version 14.0.4763.1000.'
Line 354: MSI(INFO): 'DEBUG: Error 2749: Transform 9011410409100014.0.6012.1000 invalid for package C:\Windows\Installer\8d4dd82a.msi. Expected product version == 14.0.6012.1000, found product version 14.0.4763.1000.'
Line 356: MSI(INFO): 'DEBUG: Error 2749: Transform 9011410409100014.0.6014.1000 invalid for package C:\Windows\Installer\8d4dd82a.msi. Expected product version == 14.0.6014.1000, found product version 14.0.4763.1000.'
Line 358: MSI(INFO): 'DEBUG: Error 2749: Transform 9011410409100014.0.6027.1000 invalid for package C:\Windows\Installer\8d4dd82a.msi. Expected product version == 14.0.6027.1000, found product version 14.0.4763.1000.'
Line 360: MSI(INFO): 'DEBUG: Error 2749: Transform 9011410409100014.0.6022.1000 invalid for package C:\Windows\Installer\8d4dd82a.msi. Expected product version == 14.0.6022.1000, found product version 14.0.4763.1000.'
Line 362: MSI(INFO): 'DEBUG: Error 2749: Transform 9011410409100014.0.6015.1000 invalid for package C:\Windows\Installer\8d4dd82a.msi. Expected product version == 14.0.6015.1000, found product version 14.0.4763.1000.'
Line 403: MSI(ACTIONSTART): 'Action 9:36:56: SetSupportErrorTextRetail. '
Line 404: MSI(INFO): 'Action start 9:36:56: SetSupportErrorTextRetail.'
Line 405: MSI(INFO): 'Action ended 9:36:56: SetSupportErrorTextRetail. Return value 1.'
Line 406: MSI(ACTIONSTART): 'Action 9:36:56: SetSupportErrorTextRetail_PERMISSION. '
Line 407: MSI(INFO): 'Action start 9:36:56: SetSupportErrorTextRetail_PERMISSION.'
Line 408: MSI(INFO): 'Action ended 9:36:56: SetSupportErrorTextRetail_PERMISSION. Return value 1.'
Line 409: MSI(ACTIONSTART): 'Action 9:36:56: SetSupportErrorTextRetail_PROBLEM. '
Line 410: MSI(INFO): 'Action start 9:36:56: SetSupportErrorTextRetail_PROBLEM.'
Line 411: MSI(INFO): 'Action ended 9:36:56: SetSupportErrorTextRetail_PROBLEM. Return value 1.'
Line 558: MSI(ERROR): 'Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Users\EXT~1.MAG\AppData\Local\Temp\3\Setup000023a0\SETUP.CHM.'
Line 558: MSI(ERROR): 'Error 1706. Setup cannot find the required files. Check your connection to the network, or CD-ROM drive. For other potential solutions to this problem, see C:\Users\EXT~1.MAG\AppData\Local\Temp\3\Setup000023a0\SETUP.CHM.'
Line 575: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_PROBLEM = If problem persists, contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see C:\Users\EXT~1.MAG\AppData\Local\Temp\3\Setup000023a0\PSS10R.CHM.'
Line 576: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_PERMISSION = Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see C:\Users\EXT~1.MAG\AppData\Local\Temp\3\Setup000023a0\PSS10R.CHM.'
Line 577: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT = Contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see C:\Users\EXT~1.MAG\AppData\Local\Temp\3\Setup000023a0\PSS10R.CHM.'
Line 619: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PROBLEM_PRE = If problem persists, contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see '
Line 620: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PROBLEM_POST = .'
Line 621: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PERMISSION_PRE = Verify that you have sufficient permissions to access the registry or contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see '
Line 622: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PERMISSION_POST = .'
Line 623: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_PRE = Contact Microsoft Product Support Services (PSS) for assistance. For information about how to contact PSS, see '
Line 624: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_RETAIL_DEFAULT_POST = .'
Line 625: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_OEM_DEFAULT = Contact your computer manufacturer's product support for assistance.'
Line 626: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_OEM_DEFAULT_PERMISSION = Verify that you have sufficient permissions to access the registry or contact your computer manufacturer's product support for assistance.'
Line 627: MSI(INFO): 'Property(S): ERRORSUPPORTTEXT_OEM_DEFAULT_PROBLEM = If problem persists, contact your computer manufacturer's product support for assistance.'
Line 629: MSI(INFO): 'Property(S): SecureCustomProperties = DIAGNOSE;DWLANGUAGE;ERRORSUPPORTTEXT;LAUNCHEDBYSETUPEXE;LOGVERBOSE;PIDKEY;SETUPHELPFILEDIR;SETUPINTLDLLDIRECTORY;SETUPPSSHELPFILEDIR;SETUPSUPPORTURL'
Line 753: Error: Failed to configure: {90140000-1141-0409-1000-0000000FF1CE} ErrorCode: 1603(0x643).
Line 753: Error: Failed to configure: {90140000-1141-0409-1000-0000000FF1CE} ErrorCode: 1603(0x643).
Any help will be appreciated.
Thanks.Did you install SharePoint 2010 SP1 (or preferably, SP2)?
Foundation SP2:
http://www.microsoft.com/en-us/download/details.aspx?id=39646
Server SP2:
http://www.microsoft.com/en-us/download/details.aspx?id=39672
If you have SharePoint Foundation, use the Foundation SP2 link. If you have SharePoint Server, use the Server SP2 link. Install that first, then proceed with your OWA SP2 install.
Trevor Seward
Follow or contact me at...
  
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs. -
I originally had excel web app working on prem, but since it didn't support powerview I tried my luck with excel services.
I switched to excel services by using the new-SPWOPISuppressionSetting cmdlet.
I figured to return to excel web app, I would just use the remove-SPWOPISupressionSetting cmdlet, but I removed the suppression setting and even reboot the server and it's still using excel services!
What do I have to do at this point, reinstall office web app completely? Its still working for word and powerpoint, why didn't it take back over for excel? Any tips?
ThanksHi,
From your description, my understanding is that you want to
remove the suppression settings for excel.
I could try these point below:
1.
Test the issue with another browser.
2.
Test the issue with another computer.
3.
Try to clear the cookie of your browser and test your issue.
4.
Try restart the IIS with command iisreset.
Please try command
Get-SPWOPISuppressionSetting to get
all the suppression settings on the current SharePoint farm to check if the excel is suppressed or not. You could refer to this article:
https://technet.microsoft.com/en-us/library/jj219445.aspx.
As word and PowerPoint work well, you could try command
Remove-SPWOPISuppressionSetting -Extension "XLSX" -Action "view" that you could refer to this article:
https://technet.microsoft.com/en-us/library/jj219452.aspx?f=255&MSPPError=-2147217396.
Best Regards,
Vincent Han
TechNet Community Support
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact
[email protected] -
SharePoint 2013 SP1 and Office Web Apps SP1 not working using HTTP
Hi I had problems installing and configuring Office Web Apps 2013 SP1 integrated with SP 2013 SP1.
Do you know if there is any issue?
This is the error in the owa side:
Event code: 3005
Event message: An unhandled exception has occurred.
Event time: 4/24/2014 10:04:54 PM
Event time (UTC): 4/24/2014 9:04:54 PM
Event ID: 86c0893b9e89427babde2c4e931e0a28
Event sequence: 17
Event occurrence: 2
Event detail code: 0
Application information:
Application domain: /LM/W3SVC/2/ROOT/wv-1-130428459380785645
Trust level: Full
Application Virtual Path: /wv
Application Path: C:\Program Files\Microsoft Office Web Apps\WebWordViewer\
Machine name: SPS-OWAS01
Process information:
Process ID: 13696
Process name: w3wp.exe
Account name: NT AUTHORITY\NETWORK SERVICE
Exception information:
Exception type: HttpUnhandledException
Exception message: Exception of type 'System.Web.HttpUnhandledException' was thrown.
at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.HttpContext.InvokeCancellableCallback(WaitCallback callback, Object state)
at System.Web.UI.Page.LegacyPageAsyncInfo.CallHandlersPossiblyUnderLock(Boolean onPageThread)
at System.Web.UI.Page.LegacyPageAsyncInfo.CallHandlers(Boolean onPageThread)
Unable to determine zone from request
at Microsoft.Office.OpenWebApplication.WopiOM.DecomposeWopiUrl(List`1 actionList, HttpRequest request, WopiAction currentAction, String extension, Boolean forceSsl)
at Microsoft.Office.Web.Apps.Environment.WacServer.WSUrlAdapter.ChangeActionInWacUrl(HttpRequest request, WacUrlApplication application, WacUrlAction currentAction, WacUrlAction targetAction)
at Microsoft.Office.Web.WordViewer.Controls.Application.RegisterApplicationInit()
at Microsoft.Office.Web.Common.AApplication.OnPreRender(EventArgs e)
at Microsoft.Office.Web.WordViewer.Controls.Application.OnPreRender(EventArgs e)
at System.Web.UI.Control.PreRenderRecursiveInternal()
at System.Web.UI.Control.AddedControl(Control control, Int32 index)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children)
at System.Web.UI.Page.Render(HtmlTextWriter writer)
at System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
Request information:
Request URL:
http://sps-owas01/wv/wordviewerframe.aspx?ui=en-US&rs=en-US&WOPISrc=http://sharepoint.internal/_vti_bin/wopi.ashx/files/8b568ecdf89c44d8afd4132bc0b82b32&sc=http://sharepoint.internal/SitePages/Home.aspx&wdEnableRoaming=1
Request path: /wv/wordviewerframe.aspx
User host address: 10.10.199.27
User:
Is authenticated: False
Authentication Type:
Thread account name: NT AUTHORITY\NETWORK SERVICE
Thread information:
Thread ID: 7
Thread account name: NT AUTHORITY\NETWORK SERVICE
Is impersonating: False
Stack trace: at System.Web.UI.Page.HandleError(Exception e)
at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
at System.Web.HttpContext.InvokeCancellableCallback(WaitCallback callback, Object state)
at System.Web.UI.Page.LegacyPageAsyncInfo.CallHandlersPossiblyUnderLock(Boolean onPageThread)
at System.Web.UI.Page.LegacyPageAsyncInfo.CallHandlers(Boolean onPageThread)
Custom event details:
José Quinto Zamora SharePoint and Search Specialist MCITP and MCPD in SharePoint 2010
http://joSharePoint.comIt show me also this message:
<meta content="width=device-width" name="viewport" /><style></style>
Server Error in '/wv' Application.
Unable to determine zone from request
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: Microsoft.Office.OpenWebApplication.DiscoveryEntryNotFoundException: Unable to determine zone from request
Source Error:
An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.
Stack Trace:
[DiscoveryEntryNotFoundException: Unable to determine zone from request]
Microsoft.Office.OpenWebApplication.WopiOM.DecomposeWopiUrl(List`1 actionList, HttpRequest request, WopiAction currentAction, String extension, Boolean forceSsl) +598
Microsoft.Office.Web.Apps.Environment.WacServer.WSUrlAdapter.ChangeActionInWacUrl(HttpRequest request, WacUrlApplication application, WacUrlAction currentAction, WacUrlAction targetAction) +161
Microsoft.Office.Web.WordViewer.Controls.Application.RegisterApplicationInit() +1766
Microsoft.Office.Web.Common.AApplication.OnPreRender(EventArgs e) +1531
Microsoft.Office.Web.WordViewer.Controls.Application.OnPreRender(EventArgs e) +17
System.Web.UI.Control.PreRenderRecursiveInternal() +113
System.Web.UI.Control.AddedControl(Control control, Int32 index) +12375740
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +150
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +246
System.Web.UI.Page.Render(HtmlTextWriter writer) +40
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +150
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +5363
José Quinto Zamora SharePoint and Search Specialist MCITP and MCPD in SharePoint 2010
http://joSharePoint.com -
Office Web Apps don't open documents stored on Sharepoint server
We have Sharepoint Server 2013 installed on a AD domain controller and Office Web Apps installed on a machine in the same domain and configured for internal-http WOPI zone. Discovery XML works fine. When opening a MS Office document, Office Web Apps show
its label for a minute or two, and then display the message "Sorry, Web App can't open this document because the service is busy. Please try again later" or the message "Web App cannot open this document due to an unknown error."
Network logs show repeated requests to Docdatahandler.ashx to which Web Apps server each time responds with some XML saying it's busy, and to Reshandler.ashx to which the server each time responds with 404 status.
The ULC logs for Sharepoint server look like this:
Mapping URI from 'http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991' to 'http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991'
Entering monitored scope (Application Authentication Pipeline). Parent Request (GET:http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=…&access_token_ttl=1403904071991)
Entering monitored scope (Getting Site Subscription Id). Parent [Loopback] Getting token from STS and setting Thread Identity
Leaving Monitored Scope (Getting Site Subscription Id). Execution time=0,0601117711447749
Entering monitored scope (Reading token from Cache using cacheKey claim value). Parent [Loopback] Getting token from STS and setting Thread Identity
Leaving Monitored Scope (Reading token from Cache using cacheKey claim value). Execution time=2,55094406980315
SPApplicationAuthenticationModule Authentication finished successfully for user:0#.w|vserver\0347 and actor:
Leaving Monitored Scope (Application Authentication Pipeline). Execution time=4,30284782797009
OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|vserver\0347, ClaimsCount=21
WOPI new request (GetFile), url: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
Site=/
WOPI Proof: Missing header [X-WOPI-ProofOld] for url: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
WOPI (GetFile) Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/files/…/CONTENTS?ACCESS_TOKEN=…' [1167 bytes], TimeStamp '635394648765830712' [8 bytes] CALLER-[machine: OfficeWebAppsServer, version: 15.0.4481.1000,
CorrelationId:]
WOPI Signature verification attempt succeeded with public key … [0 ms]
WOPI - InitAndValidateForFile Success [web: http://sharepoint, file: test/ы.docx]
UserAgent not available, file operations may not be optimized. at Microsoft.SharePoint.SPFileStreamManager.CreateCobaltStreamContainer(SPFileStreamStore spfs, ILockBytes ilb, Boolean copyOnFirstWrite, Boolean disposeIlb)
Spent 0 ms to bind 20365 byte file stream
WOPI GetFile - Completed http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… CALLER-[byes:20365, machine: OfficeWebAppsServer, version: 15.0.4481.1000, CorrelationId:]
WOPI PerfTrace: <o n="PreWopi" d="6" /><o n="ParseGetFile" d="0" /><o n="InitAndValidateForFile" d="8" /><o n="OpenBinaryStream" d="2" /><o n="WriteResponseStream"
d="17" />
WOPI new request End [Elapsed Time WOPI (ms): 35] [Elapsed Time HttpContext (ms): 42]
Leaving Monitored Scope (Request (GET:http://sharepoint:80/_vti_bin/wopi.ashx/files/…/contents?access_token=… Execution time=42,173001152361
Leaving Monitored Scope (Request (GET:http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=… Execution time=44,9670172749155
And the ULC logs for Office Web Apps server look like this:
WAC Server HttpModule: Beginning request at target [/wv/wordviewerframe.aspx?ui=ru%2DRU&rs=ru%2DRU&WOPISrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…&sc=http%3A%2F%2Fsharepoint%2Ftest%2FForms%2FAllItems%2Easpx] in session [044adcdc-0567-4727-8d82-2adb93efb266]
ReadStructuredDataFromXml: [C:\Programs\OfficeWebApps\AgentManager\LanguageMapping.xml]
Registering OnPreProcessTrace handler
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
WOPI Proof: Using Current private key (to sign) that matches Current public key …
Updated WOPI Proof Keys [Discovery] - Old Key (Public):
Updated WOPI Proof Keys [Discovery]- Current Key (Public): …
WOPI CheckFileInfo: Start [url:http://sharepoint/_vti_bin/wopi.ashx/files/…]
URL generated for WOPI CheckFile Request: http://sharepoint/_vti_bin/wopi.ashx/files/…?access_token=REDACTED_1040&access_token_ttl=1403904071991
WOPI Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/files/…?ACCESS_TOKEN=REDACTED_1040&ACCESS_TOKEN_TTL=1403904071991' [1158 bytes], TimeStamp '635394648734348738' [8 bytes]
WOPI Proof: Using Current private key (to sign) that matches Current public key …
WOPI Proof - Successfully signed the data with the Current private key [17 ms]
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
Cannot create WOPI Proof Token - could not find valid Old proof key data
HttpRequestAsync (WOPICheckFile,WACSERVER) Starting [mode: GET, url: http://sharepoint/_vti_bin/wopi.ashx/files/…?access_token=REDACTED_1040&access_token_ttl=1403904071991]
HttpRequestAsync (WOPICheckFile,WACSERVER) End Called
HttpRequestAsync::GetResponseCallback - ContentLength:2130
HttpRequestAsync::FProcessReadReturn - cbRead:2130
HttpRequestAsync::FProcessReadReturn - cbRead:0
HttpRequestAsync (WOPICheckFile,WACSERVER) Setting Completion [Time in ms: 116, Bytes Read: 2130]
HttpRequestAsync (WOPICheckFile,WACSERVER) SetCompletion Track start | setting trackers | WebRequest.Create() | Create() returned | _req.ContentLength 0 | setting request headers | setting user agent | setting keep alive | setting timeout callback | Start calling
StartResponseProcessing | StartResponseProcessing._req.BeginGetResponse() | BeginGetResponse() returned | StartResponseProcessing RETURNS | Start RETURNS | End.AsyncWaitHandle.WaitOne() | GetResponseCallback isSync:False | _req.EndGetResponse() | EndGetResponse()
returned | RecordResponse OK | _response.GetResponseStream() | _response.GetResponseStream() RETURNED | DoReadLoopFinished | _getStream.BeginRead() | BeginRead() -> sync:False | DoReadLoopFinished RETURNS False | GetResponseCallback DoReadLoopFinished ->
FALSE | GetResponseCallback RETURNS | ReadCallback.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 2130 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS True | FProcessReadReturn() -> TRUE | ReadCallback.DoReadLoopFinished()
| DoReadLoopFinished | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 0 | FProcessReadReturn._responseStream.Write() |
FProcessReadReturn RETURNS False | FProcessReadReturn() -> false | DoReadLoopFinished RETURNS true | DoReadLoopFinished() -> TRUE | SetCompletion False | WaitOne() returned |
WOPI Http Request Completed [host machine name:sharepoint, version:15.0.4420.1017, host correlation:044adcdc-0567-4727-8d82-2adb93efb266]
Returned from WOPI CheckFileInfo, [host:WACSERVER, user:2b80a4cac8ac4ba9aaeda4b2d11c1c2e]
CacheKey based on host-provided hash: 2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de
RoamingAppsAllowList config is empty. Roaming is disabled.
Librarian.BeginGetItem(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml)
ViewStore.ReadMainCache(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml)
FEMemoryCache.FReadFromCacheLine: key 2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de_00000000-0000-0000-0000-000000000602, length 10240, offset 0
GlobalListLoadBalancer: Refreshing list for service DiskCache. Reason: null hasher
GlobalListLoadBalancer: Creating consistent hasher for service DiskCache with 50 nodes.
GlobalListLoadBalancer: Next refresh time: 06/27/2014 11:22:14
GlobalListLoadBalancer: Finished refreshing list. [Agent: DiskCache; Time WriteLock held (ms): 15]
Creating channel to DiskCache: http://OfficeWebAppsServer:809/diskcache/DiskCache.svc
MachineTransfer [SourceMachine:OfficeWebAppsServer, SourceMachineVersion:15.0.4481.1000, TargetMachine:OfficeWebAppsServer, TargetMachineVersion:15.0.4481.1508, Method:DiskCacheService.ReadCacheData]
ReadCacheData: [2F8B6F928FF724D93C1151FB2430B9D837F1068C30654CC5B72131DF0796A8DE00000000000000000000000000000602, 00000000-0000-0000-0000-000000000602, 1048576, 0, OfficeWebAppsServer]
WACServer HttpModule: Completed request with status code [200]
WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…]
DiskCacheReader: TimeoutException [Machine: http://OfficeWebAppsServer:809/diskcache/DiskCache.svc, Exception:System.TimeoutException: The HTTP request to "http://OfficeWebAppsServer:809/diskcache/DiskCache.svc" has exceeded the allotted timeout of
00:00:01.9990000. The time allotted to this operation may have been a portion of a longer timeout. ---> System.Net.WebException: The request was aborted: The request was canceled. at System.Net.HttpWebRequest.EndGetResponse(IAsyncResult asyncResult)
at System.ServiceModel.Channels.HttpChannelFactory`1.HttpRequestChannel.HttpChannelAsyncRequest.CompleteGetResponse(IAsyncResult result) --- End of inner exception stack trace --- Server stack trace: at
System.Runtime.AsyncResult.End[TAsyncResult](IAsyncResult result) at System.ServiceModel.Channels.ServiceChannel.SendAsyncResult.End(SendAsyncResult result) at System.ServiceModel.Channels.ServiceChannel.EndCall(String action, Object[]
outs, IAsyncResult result) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeEndService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage
message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type) at Microsoft.Office.Web.DiskCache.IDiskCacheAsync.EndReadCacheData(IAsyncResult result) at Microsoft.Office.Web.Apps.Common.DiskCacheReaderAsync.ReadCallBack(IAsyncResult asyncResult)]
ViewStore.SetCompleted(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - status = DocumentOutputNotFound
GlobalListLoadBalancer: Refreshing list for service WordConversionService. Reason: null hasher
GlobalListLoadBalancer: Creating consistent hasher for service WordConversionService with 50 nodes.
GlobalListLoadBalancer: Next refresh time: 06/27/2014 11:22:16
GlobalListLoadBalancer: Finished refreshing list. [Agent: WordConversionService; Time WriteLock held (ms): 3]
RequestDispatcher: dispatching request for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… to http://OfficeWebAppsServer:809/wvc/Conversion.svc [attempts remaining: 12].
MachineTransfer [SourceMachine:OfficeWebAppsServer, SourceMachineVersion:15.0.4481.1508, TargetMachine:OfficeWebAppsServer, TargetMachineVersion:15.0.4481.1508, Method:ConvertingService.ProcessRequest]
Request received for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, format: _v00000000-0000-0000-0000-000000000602, request id …, queued requests: 0, working requests: 0
Launching async job to add workers.
AppManager.BeginProcessRequest adding request to queue
DownloadManager: Download requested for document: http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…
MemoryDownloadCache::TryGetItem - Key:…
DownloadManager::BeginDownloadFile - Not cached. Adding to download queue
DownloadEntry::TryAddRequest - Adding request to DownloadEntry for BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… PendingRequestCount:0
DownloadManager::BeginDownloadFile - added DownloadRequest to DownloadEntry
DownloadManager: Starting download for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F….
RequestDispatcher: response received for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… from http://OfficeWebAppsServer:809/wvc/Conversion.svc.
URL generated for WOPI GetFile Request: http://sharepoint/_vti_bin/wopi.ashx/files/…/contents?access_token=REDACTED_1040&access_token_ttl=1403904071991
Conversion response received: InProgress
WOPI Proof Data: AccessToken Hash '-2012506731' [1012 bytes], URL 'HTTP://sharepoint/_VTI_BIN/WOPI.ASHX/FILES/…/CONTENTS?ACCESS_TOKEN=REDACTED_1040&ACCESS_TOKEN_TTL=1403904071991' [1167 bytes], TimeStamp '635394648765830712' [8 bytes]
Librarian.OnConversionResponseReceived(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - Response=InProgress, Data=NO
Librarian.SetCompleted(http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…, Png, docdata.xml) - status = InProgress
Libriarian.OnItemRetrieved: InProgress
ReadStructuredDataFromXml: [C:\Programs\OfficeWebApps\AgentManager\LanguageMapping.xml]
WOPI Proof: Using Current private key (to sign) that matches Current public key…
WOPI Proof - Successfully signed the data with the Current private key [71 ms]
WOPI Proof Keys - WS Farm State has no Old key (this is expected if recently installed)
Cannot create WOPI Proof Token - could not find valid Old proof key data
HttpRequestAsync (WOPIGetFile,WACSERVER) Starting [mode: GET, url: http://sharepoint/_vti_bin/wopi.ashx/files/…]
HttpRequestAsync::GetResponseCallback - ContentLength:20365
HttpRequestAsync::FProcessReadReturn - cbRead:20365
HttpRequestAsync::FProcessReadReturn - cbRead:0
HttpRequestAsync (WOPIGetFile,WACSERVER) Setting Completion [Time in ms: 207, Bytes Read: 20365]
HttpRequestAsync (WOPIGetFile,WACSERVER) End Called
WOPI Http Request Completed [host machine name:sharepoint, version:15.0.4420.1017, host correlation:044adcdc-0567-4727-8d82-2adb93efb266]
WopiDocument::EndRead - using Content-Length for expectedSize
WopiDocument::EndRead - Content-Length:20365 BytesRead:20365
SHA256Hash: …, Extension: .docx, FileRep: http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…
DownloadManager: Download SUCCESS for document http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…; Time spent: 397ms; Bytes Read: 20365, FileSource: WACSERVER ExpectedBytes: 20365
DownloadEntry::CompletePendingRequestsFromSingleStream - BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… TotalRequests:1
DownloadEntry::CompletePendingRequestsFromSingleStream - completing 1 DownloadRequests
MemoryDownloadCache::TryAddItem - Key:2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de
MemoryDownloadCache::TryAddItem - TryAdd Key:2f8b6f928ff724d93c1151fb2430b9d837f1068c30654cc5b72131df0796a8de Success:True
DownloadManager::OnFileDownloaded - Added BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… to downloadcache fAdded:True
DownloadManager::OnFileDownloaded - Tried to remove http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… fRemoved:True
DownloadEntry::CompletePendingRequestsFromSingleStream - BaseDoc:http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F… TotalRequests:0
DownloadEntry::CompletePendingRequestsFromSingleStream - completing 0 DownloadRequests
HttpRequestAsync (WOPIGetFile,WACSERVER) SetCompletion Track start | setting trackers | WebRequest.Create() | Create() returned | _req.ContentLength 0 | setting request headers | setting user agent | setting keep alive | setting timeout callback | Start calling
StartResponseProcessing | StartResponseProcessing._req.BeginGetResponse() | BeginGetResponse() returned | StartResponseProcessing RETURNS | Start RETURNS | GetResponseCallback isSync:False | _req.EndGetResponse() | EndGetResponse() returned | RecordResponse
OK | _response.GetResponseStream() | _response.GetResponseStream() RETURNED | DoReadLoopFinished | _getStream.BeginRead() | BeginRead() -> sync:False | DoReadLoopFinished RETURNS False | GetResponseCallback DoReadLoopFinished -> FALSE | GetResponseCallback
RETURNS | ReadCallback.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 20365 | FProcessReadReturn._responseStream.Write() | FProcessReadReturn RETURNS True | FProcessReadReturn() -> TRUE | ReadCallback.DoReadLoopFinished()
| DoReadLoopFinished | _getStream.BeginRead() | ReadCallback.sync returning | BeginRead() -> sync:True | DoReadLoopFinished.FProcessReadReturn() | FProcessReadReturn._getStream.EndRead() | EndRead() -> 0 | FProcessReadReturn._responseStream.Write() |
FProcessReadReturn RETURNS False | FProcessReadReturn() -> false | DoReadLoopFinished RETURNS true | DoReadLoopFinished() -> TRUE | SetCompletion False |
WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
ReadCacheData Response: NoDataFound
WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…]
WAC Server HttpModule: Beginning request at target [/wv/ResReader.ashx?n=p1.img&WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
WAC Server HttpModule: Beginning request at target [/wv/docdatahandler.ashx?WOPIsrc=http%3A%2F%2Fsharepoint%2F%5Fvti%5Fbin%2Fwopi%2Eashx%2Ffiles%2F…] in session […]
What went wrong, any suggestions?HI,
Have you checked that by using normal user account or system account? Check by using normal user account,if error is still there then Office Web App server may not be configured properly,plz check the link for one of the causes of the issue
https://sharepointdojo.wordpress.com/tag/word-web-app-cant-open-this-document-because-the-service-is-busy-please-try-again-later/
Please Mark it as answer if this reply helps you in resolving the issue,It will help other users facing similar problem -
Office Web Apps 2013 - Excel, fine, Word & Powerpoint, unable to view.
Hi All,
I am having an infuriating issue where by the following occurs when opening documents via OWA:
Excel - Preview, no problem, opening, no problem, editing, no problem (even when accessing oData connections for PWA).
Word - Preview, errors, opening, errors, editing (incredibly!!) works.
PowerPoint - Nothing works...
I think I have read every blog post on every error I am receiving in the ULS but nothing is resolving. It is on a VMware VM and I had to reinstall OWA after it was noted that it has rather surprising behaviour if OWA is not installed on the system drive.
I have installed each hotfix/update and tested after each with no joy...
Three (possibly misleading) error categories:
From OWA log:
Cannot create WOPI Proof Token - could not find valid old proof key;
From SP log:
WOPI Proof: Missing Header;
Useragent not available, file operations may not be optimized (doubt this is causing my problem but the quality of errors in the logs is so bad it may well be).
For context, the service account for OWA is local admin on the box and has full access to the content databases on the SQL server.
The symptoms of the error are the biggest concern given the degrees of success I am having with the different apps (kind of rules out security or setup if Excel works fine and Word sort of works).
Any help will be very much appreciated and may stop my increasing baldness with the amount of hair I am pulling out!!
Thanks in advance.
SamHi Sam,
According to your description, my understanding is that Office Web Apps does not work for viewing Word & PowerPoint.
For troubleshooting your issue, please access the Office Web Apps Server discovery URL to verify that the Office Web Apps Server farm is working for Word & PowerPoint:
http://servername/hosting/discovery
Also please add the OWA url into your “Trusted Sites” in IE.
Reference:
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Server/MS-SharePoint/Q_28102553.html
Thanks,
Eric
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact
[email protected]
Eric Tao
TechNet Community Support -
Office Web Apps 2013 Error 500
Below I configured Office Web Apps 2013, on 2 servers,
SharePoint 2013 SP1 Enterprise Edition August 2014 CU on Microsoft Windows Server 2013 R1
SP2013ServerWFE-AppServer
Office Web Apps 2013 August 2014 CU on Microsoft Windows Server 2013 R1
OFFICEWEBAPP2013SERVER
After my install, I can see that the preview displayes for the site I am on I am NOT logged on as the System Account or Site Collection Admin, just a user.
I then try to display the file below it and this is where I get the error 500
This error (HTTP 500 Internal Server Error) means that the website you are visiting had a server problem which prevented the webpage from displaying.
The website cannot display the page
These are the steps that I have just taken to try to enable this process.
I went to SP2013ServerWFE-AppServer – SharePoint 2013 Server
SharePoint 2013 Management Shell as Admin
Remove-SPWOPIBinding –All:$true
Went to OFFICEWEBAPP2013SERVER – Office Web Apps 2013 server.
PowerShell, as Admin.
New-OfficeWebAppsFarm –Verbose –InternalUrl "http://SP2013ServerWFE-AppServer" -ExternalUrl "http://SP2013ServerWFE-AppServer" -AllowHTTP –EditingEnabled
–ClipartEnabled -AllowCEIP
On the OFFICEWEBAPP2013SERVER server, open up IE
NETBIOS
http://OFFICEWEBAPP2013SERVER/hosting/discovery
FQDN
http://OFFICEWEBAPP2013SERVER.COMPANY.DOMAIN.local/hosting/discovery
Both worked!
Go to SP2013ServerWFE-AppServer – SharePoint 2013 Server
New-SPWOPIBinding -ServerName OFFICEWEBAPP2013SERVER –AllowHTTP
Worked, ran:
Get-SPWOPIZone
Set already but if needed to, could have changed, kept it as was below.
Set-SPWOPIZone -zone "Internal-http"
Now I get the error. Am I missing something?Get-OfficeWebAppsMachine
MasterMachineName MachineName Roles
HealthStatus
2013OWAOFFWA01 2013OWAOFFWA01 {All}
Unhealthy
It shows unhealthy, thanks to your having me check.
I just went and did Remove-OfficeWebAppsMachine and
Remove-SPWOPIBinding –All:$true and then tried what I have in my original post. Not sure why it is saying unhealthy!
Excel Calculation Services is running, I know that that will cause an issue with Excel Services and Excel Web Apps. Testing with Word Documents, and or putting in SharePoint to get to the main page, to see an image rendition in search.
I went to open a word document as search gave me an error message, so I thought I'd try, but I didn't see it in office web apps ULS but on SharePoint 2013
10/20/2014 14:59:37.41 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Logging Correlation Data xmnv Medium Name=Request (GET:http://sharepoint2013:80/site/subsite/_layouts/15/WopiFrame2.aspx?sourcedoc=/site/subsite/Shared%20Documents/ADP%20Portal%20Registration%20Instructions%20Contractor%20Rev%20061212.docx&action=default) aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.42 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Authentication Authorization agb9s Medium Non-OAuth request. IsAuthenticated=True, UserIdentityName=0#.w|DOMAIN\mcarter, ClaimsCount=70 aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.42 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Logging Correlation Data xmnv Medium Site=/ aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.44 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Authentication Authorization aib35 Medium SPShareByLinkHandler.Initialize : Not a ShareByLink request - missing access token aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.46 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Claims Authentication amcbl Medium Trusted provider is missing. Provider: '00000003-0000-0ff1-ce00-000000000000' aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.46 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Topology e5mc Medium WcfSendRequest: RemoteAddress: 'net.pipe://localhost/SecurityTokenServiceApplication/appsts.svc' Channel: 'Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract'
Action: 'http://schemas.microsoft.com/sharepoint/2011/05/securitytokenservice/IApplicationSecurityTokenServiceContract/Issue' MessageId: 'urn:uuid:5244ce59-b4fd-4d2b-83fd-c07c58a79061' aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.50 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Application Authentication aiv3c Exception System.ServiceModel.ServiceActivationException: The requested service, 'net.pipe://localhost/SecurityTokenServiceApplication/appsts.svc'
could not be activated. See the server's diagnostic trace logs for more information. Server stack trace: at System.ServiceModel.Channels.ConnectionUpgradeHelper.DecodeFramingFault(ClientFramingDecoder decoder,
IConnection connection, Uri via, String contentType, TimeoutHelper& timeoutHelper) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble(IConnection connection, ArraySegment`1 preamble, TimeoutHelper&
timeoutHelper) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper& timeoutHelper) at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan
timeout) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan
timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)
at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan
timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type) at Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract.Issue(RequestApplicationSecurityToken request) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
StackTrace: at onetnative.dll: (sig=8299e000-0f80-4b71-8567-479075c2110d|2|onetnative.pdb, offset=28B42) at onetnative.dll: (offset=152A9) aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.50 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Unified Logging Service c91s Monitorable Watson bucket parameters: Microsoft SharePoint Foundation 4, ULSException14, 269cd32d "sharepoint foundation",
0f0011db "15.0.4571.0", c180aef3 "mscorlib", 0400766f "4.0.30319.0", 528fdae1 "fri nov 22 17:29:53 2013", 00005387 "00005387", 00000051 "00000051", b742a024 "serviceactivationexception",
00215742 "aiv3c" aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.50 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Unified Logging Service b6ig Medium Data collection is not enabled for tag 'aiv3c' in the configuration or configuration file not available. Not reporting
to Watson aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Application Authentication agmxo Exception System.ServiceModel.ServiceActivationException: The requested service, 'net.pipe://localhost/SecurityTokenServiceApplication/appsts.svc'
could not be activated. See the server's diagnostic trace logs for more information. Server stack trace: at System.ServiceModel.Channels.ConnectionUpgradeHelper.DecodeFramingFault(ClientFramingDecoder decoder,
IConnection connection, Uri via, String contentType, TimeoutHelper& timeoutHelper) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble(IConnection connection, ArraySegment`1 preamble, TimeoutHelper&
timeoutHelper) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper& timeoutHelper) at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan
timeout) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan
timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)
at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan
timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type) at Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract.Issue(RequestApplicationSecurityToken request) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.RequestRawLoopbackToken(OAuth2EndpointIdentity endpointIdentity, JsonWebSecurityToken onBehalfOf, String applicationContext) at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri
endpointAddress, SPIdentityContext identityContext, String applicationContext, DateTime& validTo) StackTrace: at onetnative.dll: (sig=8299e000-0f80-4b71-8567-479075c2110d|2|onetnative.pdb, offset=28B42) at onetnative.dll: (offset=152A9) aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Unified Logging Service c91s Monitorable Watson bucket parameters: Microsoft SharePoint Foundation 4, ULSException14, 269cd32d "sharepoint foundation",
0f0011db "15.0.4571.0", c180aef3 "mscorlib", 0400766f "4.0.30319.0", 528fdae1 "fri nov 22 17:29:53 2013", 00005387 "00005387", 00000051 "00000051", b742a024 "serviceactivationexception",
0018c5ce "agmxo" aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Unified Logging Service b6ig Medium Data collection is not enabled for tag 'agmxo' in the configuration or configuration file not available. Not reporting
to Watson aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation WOPI ajc39 Unexpected WOPIFrame - Unhandled exception: System.ServiceModel.ServiceActivationException: The requested service, 'net.pipe://localhost/SecurityTokenServiceApplication/appsts.svc'
could not be activated. See the server's diagnostic trace logs for more information. Server stack trace: at System.ServiceModel.Channels.ConnectionUpgradeHelper.DecodeFramingFault(ClientFramingDecoder decoder,
IConnection connection, Uri via, String contentType, TimeoutHelper& timeoutHelper) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.SendPreamble(IConnection connection, ArraySegment`1 preamble, TimeoutHelper&
timeoutHelper) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.DuplexConnectionPoolHelper.AcceptPooledConnection(IConnection connection, TimeoutHelper& timeoutHelper) at System.ServiceModel.Channels.ConnectionPoolHelper.EstablishConnection(TimeSpan
timeout) at System.ServiceModel.Channels.ClientFramingDuplexSessionChannel.OnOpen(TimeSpan timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.OnOpen(TimeSpan
timeout) at System.ServiceModel.Channels.CommunicationObject.Open(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.CallOnceManager.CallOnce(TimeSpan timeout, CallOnceManager cascade)
at System.ServiceModel.Channels.ServiceChannel.EnsureOpened(TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[] outs, TimeSpan
timeout) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage message)
Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
msgData, Int32 type) at Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract.Issue(RequestApplicationSecurityToken request) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.RequestRawLoopbackToken(OAuth2EndpointIdentity endpointIdentity, JsonWebSecurityToken onBehalfOf, String applicationContext) at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri
endpointAddress, SPIdentityContext identityContext, String applicationContext, DateTime& validTo) at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri endpointAddress, SPUser user,
String applicationContext, DateTime& validTo) at Microsoft.SharePoint.Utilities.SPWOPIHost.GetAccessToken(SPWeb web, Guid uniqueId, String proofKeyId, SPUrlZone zone, SPBasePermissions perms, Boolean hasEditLicense, Int64& ttl)
at Microsoft.SharePoint.Utilities.SPWOPIHost.GetAccessToken(SPFile file, String proofKeyId, SPUrlZone zone, Int64& ttl) at Microsoft.SharePoint.Utilities.SPWOPIHost.GetWOPITargetInternal(HttpContext httpContext, SPWeb web, Object&
spPrimeObject, SPWOPIAction& requestedAction, SPRegionalSettings spSettings, String& wopiAppUrl, String& wopiFavIconUrl, String& wopiAccessToken, Int64& wopiAccessTokenTtl, String& errorMessageToDisplay, String& redirectUrl)
at Microsoft.SharePoint.ApplicationPages.WOPIFrameHelper.OnLoadHelper(WOPIFrame frame) at Microsoft.SharePoint.ApplicationPages.WOPIFrameHelper.OnLoad(WOPIFrame frame) aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation General aat87 Monitorable An error has occurred on the server. aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Micro Trace uls4 Medium Micro Trace Tags: 0 nasq,8 agb9s,16 aib35,11 amcbl,0 e5mc,62 ajc39,1 aat87 aa11c49c-5974-a070-b2c8-1829a3b17e45
10/20/2014 14:59:37.52 w3wp.exe (0x0CF0) 0x15D0 SharePoint Foundation Monitoring b4ly Medium Leaving Monitored Scope (Request (GET:http://sharepoint2013:80/site/subsite/_layouts/15/WopiFrame2.aspx?sourcedoc=/site/subsite/Shared%20Documents/ADP%20Portal%20Registration%20Instructions%20Contractor%20Rev%20061212.docx&action=default)).
Execution Time=108.9893 aa11c49c-5974-a070-b2c8-1829a3b17e45 -
Office Web App error - unable to open PDF after multiple trials
Hi, we are using Office Web App server 2013 on win server 2012 (NO Sharepoint installed) to preview files (doc, docx, pdf, xls, xlsx, ppt, pptx), OWA is set as http, wopihost
is http as well under different from HTTP80, HTTP809 application pool
File conversion if fine for small files and large files to some point - we can process same large pdf (100MB) 30-50 times, but after that there is a message
"Sorry, Word Web App ran into
a problem opening this document. To view this document please open it in Microsoft Word."
Server has plenty of free space, PerfMon
does not show spikes, no memory spikes in Process Manager. ULS logs do not provide any good info either...
No errors in event log under Applications,
System, or Microsoft Office Web Apps sections.
That error will be shown if we process
the same file. if try to process different file it works fine (again - few dozen times), but if after that I try to process first file - it shows error again.
Documents
are located on the same server as OWA installed, same machine has wopi site in non owa application pool (from Microsoft demo
- C#)
The only resolution i found is to reset
WAC server from PowerShell or restart IIS - after that it starts to process original file...
If I just recycle OWA application pools
- HTTP80, HTTP809 it does not help. (tried to change Recycling condition in IIS for those pools - it slightly improves situation but does not resolve).
I can reproduce such pattern with different file types, it just matter of number of hits.
Same error present if we use OWA and wopi on machine as https with certificate.
We use VerboseEx option for logging - no errors in ULS log files, but multiple Sync exiting
early records similar to
Sync exiting early: LastSyncTime = 09/16/2014 14:52:07
at Microsoft.Office.Web.Apps.Environment.WacServer.ACacheableFarmStateObject.Sync(Boolean force)
at Microsoft.Office.Web.Apps.Environment.WacServer.AFarmSettings.TryGetSettingValue[T](String settingName,
T& value, Boolean shouldProcessValue)
at Microsoft.Office.Web.Apps.Environment.WacServer.WSConfigAdapter.TryGetValue[T](String settingName,
T& value)
at Microsoft.Office.Web.Apps.Environment.WacServer.WSServiceInstanceFinderAdapter.GetAgentUri(WebAgentProperties
agentProperties, String machineName, String fqdn)
at Microsoft.Office.Web.Apps.Environment.WacServer.WSServiceInstanceFinderAdapter.UpdateServiceList()
at Microsoft.Office.Web.Apps.Environment.WacServer.WSServiceInstanceFinderAdapter.FindAllServiceInstances()
at Microsoft.Office.Web.Common.ServiceInstanceFinder.RefreshList(Object state)
at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback
callback, Object state, Boolean preserveSyncCtx)
at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback,
Object state, Boolean preserveSyncCtx)
at System.Threading.TimerQueueTimer.CallCallback()
at System.Threading.TimerQueueTimer.Fire()
at System.Threading.TimerQueue.FireNextTimers()
---------------------------------There are some paired records
Cached service list has 39 service instances before the update
Cached service lists has 39 service instances after the update
So it goes as follows: OWA processing all formats fine, after trying same 100mb pdf file 50 times (it is possible to get same error with docx, just bigger number of trials) it does not process that pdf file, but processes others.
After IIS reset it works as usual again. After trying another 100mb pdf file 50-60 times OWA stops to process that another file... We are expecting large number of hits and resetting IIS every 30min is not a good solution...
Any help will be appreciated.
Thank youHi ,
Thank you for your post.
Whether the issue occurs with different file types or only the PDF.
Based on your description, when you reset WAC server from PowerShell or restart IIS, the issue is solved temporarily.
I recommend that you check the application account, re-enter the account, then reset the IIS.
whether the issue occurs with different file types or only the PDF.
In addition, please check if the link is useful:
http://stevemannspath.blogspot.jp/2013/04/sharepoint-2013-pdf-support-and.html
Best Regards,
Lisa Chen -
SharePoint 2013 - Office web apps intermittent issue
From past few weeks we are seeing issue while opening the documents from sites error message says “Sorry something went wrong + An unexpected error occur on the Server”. This happens with individual users accounts(Since it is
expected behavior with Service account for Office web Apps). After identifying on which server we are seeing the issue we are performing the
IIS reset on that effected Server and then issue will resolve but after a week or 10 days this is repeated again. If anyone has seen this issue in(SP2013+OWA) please share your inputs for permanent fix.
SubhashHi Cristian,
Below is the Log file. Please refer.
08/06/2014 11:41:09.73 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache air4a Monitorable Token Cache: Failed to get token from distributed cache for '0).w|s-1-5-21-2146773085-903363285-719344707-1611799'.(This
is expected during the process warm up or if data cache Initialization is getting done by some other thread). ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.73 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache air4b Monitorable Token Cache: Reverting to local cache to get the token for '0).w|s-1-5-21-2146773085-903363285-719344707-1611799'. ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation Application Authentication aiv3c Exception System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Configuration.ConfigurationChannelFactory`1[Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract],
cannot be used for communication because it is in the Faulted state. at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposed() at System.ServiceModel.ChannelFactory.EnsureOpened()
at System.ServiceModel.ChannelFactory`1.CreateChannel(EndpointAddress address, Uri via) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.GetInternalAppStsChannel() at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
StackTrace: at onetnative.dll: (sig=6aba1f5f-ccc4-4590-af00-b8ffe7fe99a0|2|onetnative.pdb, offset=28BE6) at onetnative.dll: (offset=152A9) ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation Unified Logging Service c91s Monitorable Watson bucket parameters: Microsoft SharePoint Foundation 4, ULSException14, 269cd32d "sharepoint foundation",
0f001144 "15.0.4420.0", b2c61fc4 "system.servicemodel", 0400766f "4.0.30319.0", 51d7762b "fri jul 05 18:43:07 2013", 000000e4 "000000e4", 00000063 "00000063", 96a3e724 "communicationobjectfaultedexception",
00215742 "aiv3c" ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation Application Authentication agmxo Exception System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Configuration.ConfigurationChannelFactory`1[Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract],
cannot be used for communication because it is in the Faulted state. at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposed() at System.ServiceModel.ChannelFactory.EnsureOpened()
at System.ServiceModel.ChannelFactory`1.CreateChannel(EndpointAddress address, Uri via) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.GetInternalAppStsChannel() at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.RequestRawLoopbackToken(OAuth2EndpointIdentity endpointIdentity, JsonWebSecurityToken onBehalfOf, String applicationContext) at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri
endpointAddress, SPIdentityContext identityContext, String applicationContext, DateTime& validTo) StackTrace: at onetnative.dll: (sig=6aba1f5f-ccc4-4590-af00-b8ffe7fe99a0|2|onetnative.pdb, offset=28BE6) at onetnative.dll: (offset=152A9) ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation Unified Logging Service c91s Monitorable Watson bucket parameters: Microsoft SharePoint Foundation 4, ULSException14, 269cd32d "sharepoint foundation",
0f001144 "15.0.4420.0", b2c61fc4 "system.servicemodel", 0400766f "4.0.30319.0", 51d7762b "fri jul 05 18:43:07 2013", 000000e4 "000000e4", 00000063 "00000063", 96a3e724 "communicationobjectfaultedexception",
0018c5ce "agmxo" ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation WOPI ajc39 Unexpected WOPIFrame - Unhandled exception: System.ServiceModel.CommunicationObjectFaultedException: The communication object, System.ServiceModel.Configuration.ConfigurationChannelFactory`1[Microsoft.SharePoint.IdentityServices.IApplicationSecurityTokenServiceContract],
cannot be used for communication because it is in the Faulted state. at System.ServiceModel.Channels.CommunicationObject.ThrowIfDisposed() at System.ServiceModel.ChannelFactory.EnsureOpened()
at System.ServiceModel.ChannelFactory`1.CreateChannel(EndpointAddress address, Uri via) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.GetInternalAppStsChannel() at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.<>c__DisplayClass2.<RequestSelfIssuedToken>b__0()
at Microsoft.SharePoint.Utilities.SecurityContext.RunAsProcess(CodeToRunElevated secureCode) at Microsoft.SharePoint.IdentityServices.SPApplicationSecurityTokenServiceClient.RequestSelfIssuedToken(RequestApplicationSecurityToken rst)
at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.RequestRawLoopbackToken(OAuth2EndpointIdentity endpointIdentity, JsonWebSecurityToken onBehalfOf, String applicationContext) at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri
endpointAddress, SPIdentityContext identityContext, String applicationContext, DateTime& validTo) at Microsoft.SharePoint.IdentityModel.OAuth2.SPOAuth2SecurityTokenManager.IssueLoopbackTokenString(Uri endpointAddress, SPUser user,
String applicationContext, DateTime& validTo) at Microsoft.SharePoint.Utilities.SPWOPIHost.GetAccessToken(SPWeb web, Guid uniqueId, String proofKeyId, SPUrlZone zone, SPBasePermissions perms, Boolean hasEditLicense, Int64& ttl)
at Microsoft.SharePoint.Utilities.SPWOPIHost.GetAccessToken(SPFile file, String proofKeyId, SPUrlZone zone, Int64& ttl) at Microsoft.SharePoint.Utilities.SPWOPIHost.GetWOPITargetInternal(HttpContext httpContext, SPWeb web, Object&
spPrimeObject, SPWOPIAction& requestedAction, SPRegionalSettings spSettings, String& wopiAppUrl, String& wopiFavIconUrl, String& wopiAccessToken, Int64& wopiAccessTokenTtl, String& errorMessageToDisplay, String& redirectUrl)
at Microsoft.SharePoint.ApplicationPages.WOPIFrameHelper.OnLoadHelper(WOPIFrame frame) at Microsoft.SharePoint.ApplicationPages.WOPIFrameHelper.OnLoad(WOPIFrame frame) ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation General aat87 Monitorable An error has occurred on the server. ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache ah24q Unexpected SPDistributedCachePointerWrapper::InitializeDataCacheFactory - No cache hosts are present in the farm. ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache ah24w Unexpected Unexpected Exception in SPDistributedCachePointerWrapper::InitializeDataCacheFactory for usage 'DistributedViewStateCache'
- Exception 'System.InvalidOperationException: SPDistributedCachePointerWrapper::InitializeDataCacheFactory - No cache hosts present in the farm. at Microsoft.SharePoint.DistributedCaching.SPDistributedCachePointerWrapper.InitializeDataCacheFactory()'. ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:09.78 w3wp.exe (0x1688) 0x4764 SharePoint Foundation General ajb4s Monitorable ViewStateLog: Failed to write to the velocity cache: Documents/Srikanth_excel test.xlsx&action=default ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:19.97 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache ah24q Unexpected SPDistributedCachePointerWrapper::InitializeDataCacheFactory - No cache hosts are present in the farm. ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:19.97 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache ah24w Unexpected Unexpected Exception in SPDistributedCachePointerWrapper::InitializeDataCacheFactory for usage 'DistributedLogonTokenCache'
- Exception 'System.InvalidOperationException: SPDistributedCachePointerWrapper::InitializeDataCacheFactory - No cache hosts present in the farm. at Microsoft.SharePoint.DistributedCaching.SPDistributedCachePointerWrapper.InitializeDataCacheFactory()'. ccecab9c-73c6-e096-b4ac-251e2bb15206
08/06/2014 11:41:19.97 w3wp.exe (0x1688) 0x4764 SharePoint Foundation DistributedCache air4g Monitorable Token Cache: Failed to initialize SPDistributedSecurityTokenCache Exception: 'System.InvalidOperationException:
SPDistributedCachePointerWrapper::InitializeDataCacheFactory - No cache hosts present in the farm. at Microsoft.SharePoint.DistributedCaching.SPDistributedCachePointerWrapper.InitializeDataCacheFactory() at Microsoft.SharePoint.DistributedCaching.SPDistributedCache..ctor(String
name, TimeSpan timeToLive, SPDistributedCacheContainerType containerType, Boolean encryptData) at Microsoft.SharePoint.IdentityModel.SPDistributedSecurityTokenCache..ctor(String name, TimeSpan timeToLive, SPDistributedCacheContainerType
containerType, Boolean encrptyData, TimeSpan minimumTokenExpirationWindow) at Microsoft.SharePoint.IdentityModel.SPDistributedSecurityTokenCacheInitializer.Init(Object state)'. ccecab9c-73c6-e096-b4ac-251e2bb15206 -
Office Web Apps is not working
Hi,
We have tried to deploy Office Web Apps Server but, after a number of tests, we haven't been able to view PowerPoint presentations. We tested "everything" but it didn't work.
Finally, to simplify and focus the problem, we just deployed Office Web Apps Server "on its own", that is: just Internal URL, HTTP, Open From URL Enabled and sharing docs from a shared folder in the same server. So we have:
\\wacserver\share\<Docs> (Excel, Word and PowerPoint)
http://wacserver
They work both "/hosting/discovery" and "/op/generate.aspx".
If we try to view Excel doc, it works. If we try to view Word or PowerPoint, id doesn't work.
For PowerPoint, it appears the PowerPoint Web Apps frame (FILE, START SLIDE SHOW, SLIDE - OF -, NOTES...) and, in the center, an animation
"PowerPoint Web App .....". After a couple of minutes, it stops with "Either you've lost network connectivity or our server is to busy to handle your request".
What we have seen from different sources:
FIDDLER
======
/op/view.aspx?... Response 200
/p/PowerPointFrame.aspx?... Response 200
/p/imagehandler.ashx?... Response 202
13 petitions to /p/ppt/view.svc/jsonAnonymous/GetPresentation Response 200
PROCESS MONITOR
==============
There were some folders and registry keys Network Service was trying to access with ACCESS DENIED response. We gave it permissions and they disappeared.
SYSTEM is trying to access some registry keys (SpellingWcfprovider.exe => HKU\S-1-5-18, ImagingService.exe => HKLM\Software\Microsoft\Windows NT\CurrentVersion\Image File Execution Options, and 2 or 3 more). It gets an ACCESS DENIED
but SYSTEM, we have checked, has "Full control" permissions in those keys or folders.
These errors appear by Office Web Server running itself, although we are not making a PowrPoint file request.
ULS
===
Several times, it tries to find the PowerPoint presentation in the caché, doesn't find it, manage to get it but, when trying to put it in the cache, it receives a disk space error:
Determined file name [PowerPoint.pptx] from [\\wacserver\share\PowerPoint.pptx]
AFileFetcher: Starting Unc download at [\\wacserver\share\PowerPoint.pptx]
Begining UNC Download for [\\wacserver\share\PowerPoint.pptx]
Reading next block of bytes for [\\wacserver\share\PowerPoint.pptx]
End reading block of bytes for [\\wacserver\share\PowerPoint.pptx]
Reading next block of bytes for [\\wacserver\share\PowerPoint.pptx]
End reading block of bytes for [\\wacserver\share\PowerPoint.pptx]
AFileFetcher: Done downloading file. [\\wacserver\share\PowerPoint.pptx]
Downloaded file from final URL [\\wacserver\share\PowerPoint.pptx] with SHA256 [Y/whX0EzCZJQdHym/OPrMdrNVg0h8SwrC0TehaKIQdU=]
AFileFetcher: Will cache web file info to memory cache. [\\wacserver\share\PowerPoint.pptx]
Starting WriteStreamToDiskCache
Creating channel to DiskCache: http://wacserver:809/diskcache/DiskCache.svc
MachineTransfer [SourceMachine:wacserver, SourceMachineVersion:15.0.4543.1000, TargetMachine:wacserver, TargetMachineVersion:15.0.4551.1011, Method:DiskCacheService.PutCacheData]
PutCacheData: [167F6AC792AE9B53BEA7CD135A35C18F0710CF5916C49DD5804C9E29CF9149CA55D1C8D1AD526B45B91801E1502B2BCD, d1c8d155-52ad-456b-b918-01e1502b2bcd, 50758, wacserver]
PutCacheData: Writing to C:\ProgramData\Microsoft\OfficeWebApps\Working\d\1CA\167F6AC792AE9B53BEA7CD135A35C18F0710CF5916C49DD5804C9E29CF9149CA55D1C8D1AD526B45B91801E1502B2BCD
Not enough disk space to write. Sleeping once.
Not enough disk space to write. Giving up.
PutCacheData Response: [False]
The cache folder has enough disk size and PowerPoint.pptx file is just 30 KB.
It repeats this flow 3 times (as for the first HTTP requests).
During the 2 minutes test (until it fails) there are 14 traces like:
Failed to create process object for pid 7780 with exception System.ArgumentException: Process with an Id of 7780 is not running. at System.Diagnostics.Process.GetProcessById(Int32 processId) at Microsoft.Office.Web.Common.RequestPipe.ProcessManager.TryGetProcessObject(Int32
pid).
We have tried a number of things but none has worked. The farm has just one server and it says ist's unhealthy. We have Windows Server 2008 R2 SP1. We have read some ways to fix the health, like HTTP Activation feature, but it only works
for Windows Server 2012 as fas as we know.
Has anybody experienced something like this or have a posible solution? Office Web Apps Server should be so easy to deploy but we have spent a lot of time with this.
Thank you very much. Your help will be very appreciated.
Kind regards.Hi John,
According to your description, my understanding is that you cannot view the PowerPoint files in Office Web Apps in SharePoint.
Was there any error when you view the PowerPoint files in Office Web Apps?
You can troubleshoot the error following the link below:
http://technet.microsoft.com/en-us/library/ff431687.aspx#tshoot
I also recommend to re-configure SharePoint to use the Office Web Apps Server to see if the issue still occurs.
http://technet.microsoft.com/en-us/library/ff431687.aspx#ConfigureMain
Best regards.
Thanks
Victoria Xia
TechNet Community Support -
Error while creating farm for Office web apps
Hello.
I have error while creating office web apps fars.
when I enter this code to powershell : New-OfficeWebAppsFarm -InternalURL "http://servername" -AllowHttp -EditingEnabled
It says this:
New-OfficeWebAppsFarm : The term 'New-OfficeWebAppsFarm' is not recognized as the name of a cmdlet, function, script
file, or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct
and try again.
At line:1 char:1
+ New-OfficeWebAppsFarm -InternalURL "http://office" -AllowHttp -EditingEnabled
+ ~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : ObjectNotFound: (New-OfficeWebAppsFarm:String) [], CommandNotFoundException
+ FullyQualifiedErrorId : CommandNotFoundException
so what's the problem?That is an error I would expect with the account running the cmdlet not having local administrator rights to the server.
Trevor Seward
Follow or contact me at...
  
This post is my own opinion and does not necessarily reflect the opinion or view of Microsoft, its employees, or other MVPs. -
Office Web Apps Server , Excel Web Apps , Error , Event ID 5226
There is an environment of install Office Web Apps 2013 for SharePoint 2013 – with PDF Preview.
Having been able to use it without any problems.
One day, a preview of the Excel does not work properly.
Error or do not know the contents of the following, a solution to solve this issue anyone?
ERROR,
2014/XX/XX XX:55:30,
Excel Web App,5226,
Unable to create or access workbook cache at
C:\ProgramData\Microsoft\OfficeWebApps\Working\waccache\XXXX\Images.
Excel Services Application is unable to function without a workbook cache.If you have not followed instructions according to the following article. You need to reconfigure office web apps for sharepoint
http://technet.microsoft.com/en-us/library/jj966220(v=office.15).aspx
"Applying Office Web Apps Server updates by using the automatic updates process isn’t supported with Office Web Apps Server. This is because updates to an Office Web Apps Server must be applied in a specific way, as described in this article"
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