Office won't open network files

As of last week when I open a file, for example .xlsx, Excel will open but only to the default start screen displaying recent documents and templates. If i try again excel will shut down and reopen to the start screen.
If I move the file to my local machine It will one without a problem.
I have reinstalled office, then repaired it (via control panel >> programs and features >> change) using both repair options.
At the same time this first happened "office document cache" played up and jammed my machine (multiple instances of the programme continually opening). I seem to have fixed this by "repairing" office (uninstall/reinstall of Office
didn't work).
I have win 8.1 the network server is win 7 with a homegroup and 3-5 members.

Hi,
Does this issue happen to any other members? Please first check that the user logo on has the enough permission to access the network files.
Also, please take a look at this thread which discussed a similar issue, see if the workaround there works for you.
http://social.technet.microsoft.com/Forums/office/en-US/78f556f0-250c-423d-b1bc-e49046ebc62c/office-2010-apps-refuse-to-open-files-from-network-locations?forum=officesetupdeployprevious
Thanks,
Ethan Hua CHN
TechNet Community Support

Similar Messages

  • Office 2010 - Opening Network Files causes crashes

    Our users documents are mapped to network storage via a Home folder location. Our treasurer has began encountering an issue with Office 2010 with Word (this is where I've been putting most of my effort) and Excel, other programs not tested. 
    Upon going to 'File->Open' it automatically redirects to his Home folder on the Network drive, and Office goes through it's various stages of crashing (encountered an issue, etc.) I've copied the contents of one specific folder he does most of his work in
    to his desktop, but this is not optimal. Opening the contents from the desktop yields no issue.
    As far as troubleshooting goes, I first tried doing a repair, then reinstall, and finally an advanced uninstall with Revo figuring it may be a corrupted registry key. None of this worked. I Googled some info on it and found add-ons commonly caused an issue.
    I went as far as recommended by a MS support article, ultimately removing both the entire add-ins folder in Program files and in the registry. Still an issue. I progressed through various other support articles, removing various further keys (settings, toolbars,
    etc.) Still occurring. I landed upon a technet article with nearly an exact issue, and it recommended updating as MS had fixed this various issue. (duh!) Update-wise, it was pretty far behind because all of our updates are signed through SCCM, regardless,
    I have it fully updated up to Office Service pack 2. It's doing selective startups through msconfig as well, down to only Microsoft services. Finally, I've tried sfc /scannow, as well as safe mode, and neither had promising results (it was the first time I
    was really hoping for sfc to find an error!
    Just for further reference, I've tried all fixes in this article (before realizing it was only on network docs.) http://support.microsoft.com/kb/921541/en-us
    As well as everything here: http://social.technet.microsoft.com/Forums/office/en-US/a31f0a8e-e371-420f-a3f3-f85713f7ac0f/word-crashes-when-trying-to-open-file-from-network?forum=word
    I attempted the crash dumps in this thread but was ultimately unsuccessful http://social.technet.microsoft.com/Forums/office/en-US/95bc7898-e92d-4e47-8f73-390dba53e851/office-2010-applications-can-not-open-network-files-without-crashing?forum=officeitproprevious 

    Hi,
    Have you found anything in event Viewer?
    Press Win + R and type “eventvwr” in the blank box, then press Enter.
    You may find some information to determine the issue and post the information here to let me know more about this issue.
    You can learn how to user event viewer from this link:
    http://www.howtogeek.com/123646/htg-explains-what-the-windows-event-viewer-is-and-how-you-can-use-it/
    Regards,
    Melon Chen
    TechNet Community Support

  • Installed iWork '09 on MacBook running OSX 10.7.2 and Pages won't open .doc files. Why?

    I just recently installed iWork '09 on MacBook running OSX 10.7.2 and Pages won't open .doc files.
    I did a search looking for a solution in the forums and here are the actions I've taken:
    1) Made sure the files were't read/write protected.
    2) Restarted the computer.
    3) Made sure all the program files were in the correct folder.
    4) Reinstalled the program.
    Pages won't read .doc files that were originally Pages files and exported as .docs
    It also won't read .doc files that were created using a relatively recent version of Office.
    Does anyone have any idea what's going on?
    Please help.

    If it's a doc created with the late Office 2011, it's not really surprising.
    The importer embedded in iWork application was delivered in january 2009 and didn't evolve.
    For this reason, it's unaware of new features delivered with Office 2011.
    Better try with LibreOffice.
    Yvan KOENIG (VALLAURIS, France) vendredi 3 février 2012
    iMac 21”5, i7, 2.8 GHz, 12 Gbytes, 1 Tbytes, mac OS X 10.6.8 and 10.7.2
    My Box account  is : http://www.box.com/s/00qnssoyeq2xvc22ra4k

  • Adobe Bridge CS6 (Mac) won't open .arw files from my Sony RX100. How do I get and install the right version of Camera Raw?

    Adobe Bridge CS6 (Mac) won't open .arw files from my Sony RX100. I was told to update Camera Raw to at least 7.2. I tried to download this but got a DNG Converter instead. Where is Camera Raw? (it does not show up in a search of my hard drive. There is a folder of camera profiles but no extension or plug-in with this name). How do I find out what version I have already? How do I get the correct version?  . . . OR . . . is it the case that Bridge will never open Sony raw files directly and I will have to do a separate conversion process every time I want to use a raw file??. Can someone explain this?
    Thanks.

    A Good samaritan answered this for me on another forum
    How to update Camera Raw

  • How come pages won't open PDF files made by Pages?

    How come pages won't open PDF files made by Pages?
    I have files I made with Pages and exported as PDF but I can't open them with pages to edit?
    Also, where are the recent files created by pages located? Can't find those to open either..

    Hi Tom,
    I was delighted when I signed up for Pages. Clunky yes, but it worked. I've been a graphic designer on a Mac for 25 plus years and have logged too many horror stories of "upgrade" wars which cost me massive lost time, data and money forcibly extracted just so I could finish a project.
    When I first used Pages in April of 2012? or there about, I was able to open Word documents exported to .pdf format, emailed to me, which I then dragged into Pages. I could make the changes I needed to make, export as a .pdf, return it back to my client which they could then edit on whatever it was they were using. I'm not a neophyte with this. I've had Original Photoshop as a stand alone, Quark (which locked users out 6 months after I purchased it.) Quark again, Freehand, Pagemaker, Illustrator, Photoshop again, Creative Suite for several upgrades, Acrobat Pro. 2 years ago I lost 6 years of Quicken data and had to and "upgrade" start over. This last go around I  had to "upgrade" my Apple ID - yes I had 2 on purpose, lost my Pandora One and my ability to get into the Tulsa County Library website.
    At this point, I'm retired and feel like what I've paid for in the past should WORK today. I have a 100+ page cookbook in Quark which I was able to export as a .pdf, that I've lost the tags too, Easier to start over. I have artwork that is hundreds of megs in Photoshop. Not the least bit interested in anybody's "cloud".
    Thanks for letting me vent. I'm determined to keep my equipment and software up to date so I can enjoy the skills I've acquired, but I completely cringe at Apple's antics. I truly hate it when I have to respond to some new "tip" or product offer. BooHiss. Happy Turkey Day. Pages is a "turkey" program.
    Best regards, mbd

  • Have CS 5 Installed on my iMac and works ok. But installed on my new MacBook Pro it won't open NEF files from my Nikon D810. Displays NEF icons, but when I try and open them the response is: Make sure latest RAW updates are installed. If problem persists

    Have CS 5 Installed on my iMac and works ok. But installed on my new MacBook Pro it won't open NEF files from my Nikon D810. Displays NEF icons, but when I try and open them the response is: Make sure latest RAW updates are installed. If problem persists follow link: http://www.adobe.com/go/kb407111. Have installed Bridge 5.0.2.4; Raw Ref Version 7.0.0.308; DNG converter_8_7_1.dmg; Bridge 5.0.2 Update 2. Also same problem with Lightroom which I don't normally use. Lightroom_3_LS11_mac_3_6.dmg installed.

    In the link you posted it states that the Nikon 810 requires ACR 8.6 or newer.
    Version of ACR are specific to versions of Photoshop. You cannot use 8.6 nor even 7.0.in CS5.
    I believe that ACR 6.7 is the latest that will work with CS5, so make sure you have this installed and get rid of ACR 7.
    Having 2 versions of ACR will cause problems.
    You have already downloaded DNG Converter 8.7.1.
    Have you double clicked the DMG file to allow you to install DNG Converter on your computer?
    Be aware that DNG converter is a stand-along application and not a plug-in.
    You need to open DNG converter at select the FOLDER that contain your .NEF files.
    Don't open the folder and try to select individual files, it doesn't work that way.
    After converting your D810 files to DNGs you can then open the DNGs in CS5
    The problem is your camera didn't exist when CS5 & its version of ACR was developed.
    i don't use Lightroom, but the list mentions Lightroom 5.6 as needed to open D819 so your 3.6 version of LR won't cut it.

  • Photoshop CC 2014 won't open any files, not even create new ones

    I have a freshly installed version of Photoshop CC 2014 and it just won't open any single file no matter what I do.  I also have Illustrator CC 2014 installed for the past week, and it is behaving fine, and even opening up the files that Photoshop won't open (jpg, psd, png, etc.).
    I've tried uninstalling completely, and reinstalling it, and it still won't open any files.  Basically, nothing happens after I click the "Open" button from the Open File dialog window.
    I've also try resetting my user preferences using this video tutorial, and it also didn't resolve the problem: http://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html
    Has anyone else experienced this or can give information on how to resolve it?
    Thanks!

    Well, I finally got it to work through trial and error.  Here were the steps that I used to get it to work:
    1) Make sure that you are not behind any firewall/VPN/etc, just a direct connection to the internet (if possible).  I use Adobe for my work laptop, and I was informed that this could potentially be an issue during installation processes.
    2) Uninstall Photoshop via the Creative Cloud application interface.
    3) Right-click on the Creative Cloud icon from the system tray and "Quit" (it was automatically started for me from a previous bootup)
    4) Right-click on the Creative Cloud desktop icon and choose "Run As Administrator"
    5) Re-install Photoshop
    After performing the above steps, I can now open any png/jpg/gif/etc file, as well as start a new file.  I have no clue why it works or if my steps played any role in fixing it, but I thought it was worth sharing for others to try if they encounter a similar issue.  It could be either the firewall I was behind, or the permissions (I don't think Creative Cloud boots up running as administrator).  But I am in no position to say I know the exact resolution.  Hope this helps!

  • Pages 5.1 won't open previous files in iCloud.

    Updated Pages today to 5.1. Now, when I open Pages and choose a file to open that is in iCould, the file won't open. Pages seems to open files on my Mac.
    Pages '09 won't open then files stored on iCould either. Pages 5.1 gives me an error message saying the file cannot be opened. Pages '09 gives no message; it just won't open the file.
    If I drag the file from the iCloud window in Pages to my desktop, the file will open. Looks like a bug to me.

    I'm having a similar problem.
    Running Pages 5.1 on my iMac and my MacBook Pro.
    I can't open any Pages document on iCloud from my iMac, regardless of where that document was originally created (iMac, MBP, or iPad). I have tried File -> Open File... from within Pages, as well as by double-clicking the file within the iCloud folder in Finder. However, I can copy the file to my desktop via Finder, and then open it from my desktop. I can create a file in Pages on my iMac and save it to iCloud, but then I can't open it later.
    However, I can open any Pages document on iCloud from my MacBook Pro without any problem - including the ones that won't open on the iMac.

  • Help please!Photoshop Elements 8 editor won't open any files (windows 7)

    I have Photoshop elements 8 for my windows 7 laptop. I updated my laptop and now Photoshop won't open any files. I click on the psd/jpeg/png that i want to open(file,open) and nothing appears in the editor. even if i try by double clicking it the editor will show up but no file.i have tried restarting the laptop but it still wont work. I can't uninstall photoshop because it came pre-installed on my laptop and no disc or installer came with it. If anyone can please help me i'd be very gratefull.

    Quit the editor, then restart it while holding down Ctrl+alt+shift. Keep those keys down till you see a window asking if you want to delete the settings file. You do.

  • Photoshop elements 10 won't open, says files missing. Reinstall. Trying to reinstall but won't run. Nothing works. Using Windows 7.

    Photoshop elements 10 won't open, says files missing. Reinstall. Trying to reinstall but won't run. Nothing works. Using Windows 7.
    How do I reach tech support?

    http://forums.adobe.com/message/5506764#5506764

  • Adobe reader won't open PDF file

    I have Adobe Reader 9 and Windows 8 on a Dell computer. When I try to open a PDF file from a website it sends me to my Library on my computer and won't open the file. If I try to open a PDF file from my Desktop, it opens OK. What can I do to fix this?

    Do you use Firefox' own PDF viewer, or the Adobe Reader plugin?  See http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

  • Bridge won't open raw files from my canon mark iii

    Bridge won't open raw files from my canon mark iii?  Are you kidding adobe? This camera has been out for over six months. Why isn't it loaded into the program? This camera is sooo main stream!

    What Mark III?
    Are you referring to the Canon EOS 1D Mark III or the Canon EOS 5D Mark III?
    And what version of Adobe software are you referring to?
    There definitely is support for the EOS 1D Mark III in in versions of the Creative Suite dating back several versions. Support for the EOS 5D Mark III was made available in an update to Creative Suite 6 and Lightroom 4.x.
              - Dov

  • Photoshop CS5 won't open .kmz files

    Photoshop CS5 won't open .kmz files. I did a fresh install of Google Earth, opened it, saved a place, and saved a .kmz file. It reopens fine in Google Earth.
    When I try to open it in Photoshop, this message pops up:
    File Format Error
    This file is from a previous version of Google Earth or it is not a Google Earth file
    I get this message regardless of the following:
    - ps is closed and i right click the kmz and choose ps (rather than google earth) to open it
    - ps is open and i double click the kmz
    - ps is open and i choose file/open and select the kmz
    - ps is open and i have created and saved a new psd file, then choose 3D/New Layer from 3D File/ and select the kmz
    I have tried the usual remedies, change rwx permissions, repair permissions, delete prefs. No luck.
    Any thoughts? Software versions are below.
    Thanks.
    - Photoshop CS5 Extended 12.0.4 x64 (doesn't work in x32 either)
    - Google Earth 6.0.3.2197
    - OS 10.6.8

    I was trying to see (since Photoshop Extended touts the ability to open kmz files) if I could open a 3D Google Earth file and edit it in Photoshop. A file like this for instance http://ecotope.org/anthromes/maps/. After more research I've learned that kmz is nothing more that a container format - you can change the extension to zip and see what's in it.
    I ran across this tidbit in the Photoshop CS3 Extended forum:
    Photoshop CS3 Extended supports the ability to import .kmz files created from Google Earth 4 or exported from Sketch-up in the Google Earth 4 format. Photoshop CS3 Extended cannot open Google Earth files. If you have a Google Earth file, you can convert it to a Google Earth 4 format with the free version of Sketch-up.
    So, theoretically if I could get a kmz into Google Earth 4 format, I could open it in Photoshop. But I haven't had any success importing a kmz or kml into SketchUp. Even just making a native sketchup file and trying to import that in psd gives a ram error.
    Probably I'm wishing for the moon.

  • GIMP won't open PDF files anymore

    I just reinstalled my system and noticed that GIMP won't open PDF files anymore. I remember being able to use GIMP to open PDFs and save them as high resolution images.... Am I missing something?

    Make sure you have poppler-glib installed.
    If you have imagemagick installed you might also want to try "convert my.pdf my.jpg". It will be done before gimp opens.

  • Dreamweaver CS5 won't open any files from a project

    Hi,
    I'm working on a simple website. I work on it from 2 different locations (home and work), and the files are stored on a removable USB disk. The problem is that for some reason Dreamweaver won't open any files made on the other computer. It shows the sitemap, eveything. But when I click on a file, nothing happens.
    I've tried a couple of things:
    1. recreate the site in the site manager - still the same problem
    2. remove the preference folder - still the same problem
    The only solution is that I have to copy the files to my desktop, recreate the website in the sitemanager and then it works. But only if I copy the files to my desktop, any other location on my HD (not the removable USB disk) simply doesn't work.
    Does anybody know why this happens? Or even better, does anybody have a tip of how to workaround this problem?
    thanks!

    The D600 was first supported in Camera Raw 7.3 which is only compatible with CS6 and later - not CS5 unfortunately.
    http://helpx.adobe.com/creative-suite/kb/camera-raw-plug-supported-cameras.html
    http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html
    Some options:
    FREE
    Download the free Adobe DNG converter, convert all D600 Raw files to DNGs then open the DNGs in CS5
    http://www.adobe.com/products/photoshop/extend.displayTab2.html
    PAID
    Upgrade to CS6
    Buy Lightroom 5.4
    Buy Photoshop Elements 12
    Join the Cloud and get CC (subscription only)
    Join the Photoshop Photography Program and get Photoshop CC + Lightroom (subscription only)

Maybe you are looking for

  • White Balance settings name "Cloudy" Italian version

    Hi, the White Balance "Cloudy" settings italian name is not "Nuvolo" but "Nuvoloso". Nuvolo is a forums slang words, it is non italian!!! Will You modify it?

  • Jsf application with oracle lite webtogo

    hello... i have developed an application using jsf-adf bc technology in jdeveloper and then deployed it on mobile server.During development connected it to a oracle database .Before deployment changed the database connection to oracle lite using jdbc

  • My problems after update 10.7.4

    I can't burning cd in my mbp after update 10.7.4 but can read other cd and I can't find external display when I connect it... without restart my mbp bad things

  • The efficient working process in ERM

    Hello guys, we would like to be sure what is recommended efficient and effective working process in ERM? Maintaining the roles and authorization object in ERM and synchronizing them to the ECC on line or maintaining the authorization objects in PFCG

  • Siri, where is the nearest iPad graveyard?

    I am experiencing an overwhelming amount of devastation and this is my last attempt at resolving my cumbersome issue. My iPad is beyond unresponsive. I have the first iPad mini and I treat this iPad as if it were a child. I've only dropped the iPad o