Office365 problem

Why will my windows 8 machine not open the office365 programs even although they appear in the start bar after installation.
Also, old documents cannot open. Also, office365 does not appear in 'programs' although the parts such as excel appear on the start menu?

Hi,
Did the 'programs' mean the Control Panel\Programs? Had you installed the Office 365 before? We need to confirm Office 365 was completely installed in the computer first.
Please go to Control Panel\Programs and check Office 365 if it was there.
If it was displayed in the Control Panel\Programs, please go to installation path and open the Winword.exe or the other programs to test. They are usually installed in C:\Program Files (x86)\Microsoft Office\Office15.
If we could open the Office suit, please try to drop the old documents to test. If we could open them in Office 365, follow the link to change the file associations:
http://winsupersite.com/article/windows8/windows-8-tip-change-file-associations-144102
Please Note: Since the web site is not hosted by Microsoft, the link may change without notice. Microsoft does not guarantee the accuracy of this information.
On the other hand, if the Office 365 was not displayed in the Control Panel\Programs, please refer to the link to do
general troubleshooting for installing Office 365
Then, I recommend you uninstall Office 365 and re-install again.
http://support.microsoft.com/kb/2739501/en-us
Regards,
George Zhao
TechNet Community Support

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<Add SourcePath=" "
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* https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
*https://support.mozilla.org/kb/Safe+Mode
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes

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Hello Paras,
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Thanks,
Mihir

Office365 problem

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