Officejet 100 wont print color

Hi all,
I've been operating my printer with just the black ink in it for a while by preference, and now that i have returned the tri-color to its slot in the printer, the printer will not print color.
When I try to use utilities it says "previously used cartridge installed: Tri-color"
when I try to print a test page that includes color, it does not print the color
when I try to calibrate the color, it says that "the calibrate color procedure is only available when both the Tri-Color Print Cartridge and the Photo Print Cartridge are installed."
Anyone know what to do? I don't want to buy a new Tri-Color Cartridge if I don't have to because I will be needing to print with only the black cartridge again after this print job.
thanks

@jsartor, Welcome to the forums!
I read through your post about how your Officejet 100 is not printing in color, and I want to help! There are a few troubleshooting steps you can try to see if they can help repair the issue with the tri-color. See the link below please.
HP Officejet 100 Mobile Printers (L411a and L411b) - A 'Cartridge(s) Problem' or 'Incompatible Cartr...
If the results do not show any improvement at all, contact us directly to discuss your printer replacement or trade in options.
Reach our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
If you feel like showing "thanks" for my response, click on the purple thumbs up button down below
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Similar Messages

Wireless printing problem with hp officejet 100 mobile printer from win 7 dell laptop

My hp officejet 100 mobile printer was working fine with my dell XPS 15 in bluetooth wirelessly until my laptop crashed. Now I can not get it to print internet info except with hard wire connection. Page loads half way and then stops. Must shut down laptop and shut off printer or hard wire and shut off bluetooth. down loaded lastest drivers to no avail. printer will print from cell phone and win 8 computer via bluetooth but not win 7 laptop.

Sorry you are having problems with printing from the internet. I have a few more questions to ask you before I can be of much assistance.
What web-browser are you using?
Do you have any problems printing from Word or other non-internet documents?
What did you do to fix your computer (system restore, clean install of the OS, etc)?
Have you tried an alternate web-browser?
Make sure to install all of your Microsoft updates to see if that helps. Otherwise, answer those questions for me please and I will be happy to help.
Don't forgot to say thanks by giving "Kudos" if I helped solve your problem.
When a solution is found please mark the post that solves your issue.
Every problem has a solution!

Hp eprint home&biz app cannot find my hp officejet 100 mobile printer please advise?

I own a vizio tablet and a HP Officejet 100 mobile printer! I downloaded your Hp eprint home&biz app so I could print from my tablet and the download went will, I also registered via email. I went to print a form and your app could not locate my printer? Please advise,
Chuck

Hi Chuck,
HP ePrint Home & Biz only provide print capabilities over wired or wireless (802.11) network connection, Bluetooth connection is not supported as well the specific model is not supported by the app.
Can I print from the HP ePrint mobile app using USB or Bluetooth?
No. You can only print directly to supported HP printers on a local wireless network.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01923321&lc=en&cc=us&dlc=en&product=5076465#N85
Regards,
Shlomi
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

HP Officejet 100 Mobile Printer - L411a

Hi,
i just bought the printer HP Officejet 100 Mobile Printer - L411a
I need it to be able to print riget from me Iphone 5 with supported app to print
now i'm going to use it on my van on work.
yesterday i try to connect it via bluetooth bet it not show me the printer on my phone bluetooth
settings ?!
i download airprint app to support the printing on this printer ....
is something worng with my printer or my apple iphone 5 is not supporting IOS 8 ?
Can it be discover on android devices insted ?
can this printer be connected only via bluetooth to smart phone and print or it have to be connected to a
computer with wireless ???

Hi @kobgold319,
Welcome to the HP Forums!
I see that you are trying to connect your HP Officejet 100 Mobile Printer - L411a to your Iphone 5. I am happy to look into this for you!
Please take a look through this guide, HP Printer Does Not Support HP's Mobile Printing Solutions. As it will have the answers to your questions.
Hope this guide helps, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Which series of smaphones compatible with hp officejet 100 mobile printer series l411

We are interested in recommending purchasing hundreds of your HP Officejet 100 Mobile Printer series - L411 for mobile printing from a smartphone via BlueTooth. Can you proviide me with a list of which BlackBerry, Nokia, Samsung etc. starting end smartphones that you would recommend to give to travelling sales men.
This question was solved.
View Solution.

Apple phone do not support bluetooth printing they only support printing via a network connection, as for the androids phones i have had no luck getting them to pair with the printer and im not sure if they are setup to do bluetooth printing as well.
I work for HP but my posts and replies are my own thoughts.
If I have solved your issue, please feel free to provide kudos
Make it easier for other people to find solutions, by marking my answer with Accept as Solution if it solves your issue.

Pairing a Mac (OS 10.9) with an HP OFficejet 100 mobile printer

Hello,
I am running a MacBook Pro with OS 10.9. I have been successfully using an HP Officejet 100 mobile printer via bluetooth connection until just a few hours ago. Now, the Mac will not pair with the printer. When I click the apple logo, go to system preferences, select printer, it will not find the printer. Nothing has been uninstalled that I am aware. Can someone please advise me on what to do? I have powered off both devices and then powered on without success.

Hi 4stix,
thanks for your suggestions! I managed to pair the printer with my MacBook Pro again by using the security code "000000". Before I never had used the security code. But I still couldn't add the printer to the system preference panel "Printers & Scanners". It simply wouldn't appear in the "Add" window.
Just to make sure it wasn't a Bluetooth issue, I successfully reset the Bluetooth security following your steps. I could pair the printer again, but still I cannot add it as a printer in the Mac OS X system preferences.
When I open the "HP Utility.app" the printer appears there and I can get every kind of status report. I can even print the test page using the button "Print Test Page".
Seems like a Mac OS X Mavericks issue to me. What do you think?
Edit: To answer your questions:
Did you happen to run any APPLE updates recently? Or between the time that you were/were not able to print? -- Yes, after the last successful printing I installed: iBooks Update, RAW Compatibility Update for Digital Cameras, iTunes, Mail Update for Mavericks. It would be really strange if one of them broke the printer service.
Did you encounter any security or other messaging popup? -- No
Added answers to 4stix' questions.

Officejet J6480 wont print after installing new comcast modem...

My Officejet J6480 wont print after installing new comcast modem...
I have deleted and reinstalled several times and it still wont work...
OS=10.9.2

https://www.youtube.com/watch?v=Rjd1ZqJ89N4
this video help solve the issue - i had to select infrastructure behavior on the advanced tab under Networking>Advances tab...

How do i connect my iphone4 to my new officejet 100 L411 printer

how do i connect my iphone4 to my new officejet 100 L411 printer? I feel like I have been misled by buying this printer because all my reseach said that the compatibility was fine. If I cannot use bluetooth can I conact by a cable at least?

Hi,
Firstly please check to see if your printer in the list:
http://support.apple.com/kb/ht4356
If YES, you can use this to fix
iPhone: http://www.apple.com/support/iphone/assistant/airprint/
If NO you have to print using other apps (if applicable) such as:
http://itunes.apple.com/au/app/hp-eprint-home-biz/id299531647?mt=8
More info from this:
http://h30434.www3.hp.com/t5/ePrint-Print-Apps-Mobile/Cloud-Services-Supported-Printers-ePrint-Airpr...
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

HP officejet 100 Mobile Printer Stops in Mid Print

This printer worked fine (NO problems with Bluetooth even) for the first couple of months and several changes in print cartridges. For the last year, every time I print a document, it will either stop printing on the second or third document or stop in the middle of the first document, and all the indicator lights come on telling me I need to clean cartridges, etc. Every time is different. Some times it is one indicator error light, the next print job may trigger all the lights. Every print job I execute and it fails, I have to remove the battery, re-insert the battery and print again. It works every time after I reprint the job after removing the battery. The next document triggers errors again and it will not print. I do not have a warranty, but I am ready to throw it in the garbage! What can I do? I am running on a Mac Osx system. Please help. Thank you!

Hello there! Welcome to the forums @IdahoElk
I read your post about the printer issues you're having with your Officejet 100 Mobile printer. I have a couple of suggestions that may help you.
First of all, power reset the printer and ensure the printer is plugged in directly to the wall outlet, avoiding power bars and surge protectors. This ensures the printer is receiving full power and may help greatly.
Press the Power button to turn on the product.
With the product turned on, disconnect the power cord from the rear of the product.
Unplug the power cord from the wall outlet.
Wait at least 30 seconds.
Plug the power cord back into the wall outlet.
Reconnect the power cord to the rear of the product.
If the product does not turn on by itself, press the Power button to turn it on.
Also, check out this troubleshooting document. Check the issues to see if you can find the description to what you are seeing on your printer.
Blinking Lights on the HP 100 Officejet Mobile Printers
If the troubleshooting does not help at all, I would lastly suggest technical support.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region. http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Happy Monday
R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Hp officejet 100 mobile printer can I connect to my I phone

Can I use my I phone to print from a HP Officejet 100 mobile printer?

I afraid not, due to Apple's iOS limiations.
The HP Officejet 100 mobile only provide Bluetooth connectivity, iOS only allow printing through 802.11 wireless network connection.
You may finf any supported Bluetooth profile listed below, Printing via Bluetooth is not one of those:
http://support.apple.com/kb/ht3647
Say thanks by clicking the Kudos thumb up in the post.
If my post resolve your problem please mark it as an Accepted Solution

How can I print from my Nexus 7 using the HP Officejet 100 Mobile Printer?

Can the HP Officejet 100 Mobile Printer print from a Nexus 7 which has bluetooth? \ Lswanston9 - Need assistance ASAP, I am a Dual Major College Student, viz., Paralegal Technology & Community Spanish Interpreter|

Hi,
Please try this:
https://play.google.com/store/apps/details?id=com.hp.android.print&hl=en
Hope this helps.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

How do I connect a HP OfficeJet 100 Mobile Printer to my iPad 2? It works fine with other devices in my home, just my iPad says no AirPrint device found and Bluetooth is on on printer

How do I connect a HP OfficeJet 100 Mobile Printer to my iPad 2? It works fine with other devices in my home, just my iPad says no AirPrint device found and Bluetooth is on on printer

Hi @kobgold319,
Welcome to the HP Forums!
I see that you are trying to connect your HP Officejet 100 Mobile Printer - L411a to your Iphone 5. I am happy to look into this for you!
Please take a look through this guide, HP Printer Does Not Support HP's Mobile Printing Solutions. As it will have the answers to your questions.
Hope this guide helps, and have a nice day!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

Officejet 100 Mobile printer printing failure

When printing the printer start flashing paperjam led and does not print. When all work are canceled the printer won't "reset" even if power is switch off. When switchin on again the same yellow led (paper jam) is still flashing and printer won't print.Using HP Print and Scan Doctor shows that printer is reserved but there are no print que and spooler is empty, and stopping/starting printing service does not help either. Printer also has a battery but battery status led does not show any battery status, charging indidator works when power supply is connected.

Dear Leilanib,
Please follow the steps of this document:
http://support.hp.com/us-en/product/HP-Officejet-100-Mobile-Printer-series---L4/4231339/model/423140...
I hope you find it helpful.
Greetings.
* I am not an employee of HP, my work is voluntary.
If this answer was helpful and clarify or resolve your problem, please mark the issue as resolved and click my star next to give a kudo as thanks.
I am not an employee of HP, my work is voluntary. If this answer has been helpful and clarifies or solves your problem, please click the button
and click on the icon if you want acknowledge the assistance.

Is the ipad compatible with HP Officejet 100 Mobile Printer - L411a

i have HP Officejet 100 Mobile Printer - L411a. i currently have a windows tablet but am thinkink of replacing it with the ipad, newest eddition. is it compatible? if not i will stick with my windows version. printer is way to handy to use it.
This question was solved.
View Solution.

Hello, and Welcome to the HP Support Community!
From what I have read here on this forum, the apple iPad is not capable of printing via BlueTooth.
I found this thread over at the apple forum.
WyreNut
I am a Volunteer here, not employed by HP.
You too can become an HP Expert! Details HERE!
If my post has helped you, click the Kudos Thumbs up!
If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

How can i print to my officejet 100 mobile printer from an android device over bluetooth?

I'm stumped here. I've installed the printer on my Windows PC. I'm able to pair with it (Bluetooth) from my Android tablet (Galaxy 10.1"). I've tried using a variety of printing programs from the Android Marketplace, but I can't get anything to print.
When I try with PrinterShare, it asks me to select the printer. When I select the OfficeJet 100, I'm told that the application can't find a driver for the printer.
Note to HP: You definitely need to improve the documentation on this printer. The docs that came with my printer make no mention of Android, and finding anything useful online is practically impossible. Very disappointing.
This question was solved.
View Solution.

Downloaded printershare and $13 premium key. Works perfectly over bluetooth for Droid Xyboard.

Officejet 100 wont print color

Similar Messages

Maybe you are looking for