Officejet 150 all-in-one stuck "now printing"

Stuck on "now printing" - though it isn't. It printed the "congatulations" page after installation and hasn't printed anything since.

Hello jjctso,
Welcome to the HP Forums.
I see that that printer is stuck on the Configuration page and it will not move on.
I suggest that you cut all power to the printer and let it sit for at least 1 min and then reconnect the power. This will do a semi reset on the unit.
Here is a document that will give you instructions for Resetting the All-in-One.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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Hp officejet j4580 all-in-one won't print from the internet.

My officejet j4580 all-in-one printer won't print anything I try to print off the internet, nor from microsoft word. I tried reinstalling, but it gets stuck at 94%, and it took almost 3 hours to get to that point. What can I do? My operating system is microsoft vista.
This question was solved.
View Solution.

Hi,
Here are a couple of things to try. I would first start with downloading and running the Print Diagnostic Utility. IF this doesn't clear it up, then try the document on Problems printing from the internet.
Print Diagnostic Utility
Problems Printing from the Internet
See if either of these help.
Say Thanks by clicking the Kudos Star in the post that helped you. Please mark the post that solves your problem as Accepted Solution.
I am employed by HP

Hp officejet 6500 all in one won't print in black

I cleaned the printhead to eliminate clogs which had worked in past. Did not work this time.
Purchased and installed a new printhead and ran a report which showed the black ink working.
Ink levels in all cartridges, however, were low. Purchased new 920 XL cartridges and installed. Ran an alignment and said it failed.
Ran the cleaning of the printheads and then ran a report and still no black ink.
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HELP! Why will the black suddenly not print. The printhead is new and the hp ink catridges are all new.

Hi, Jamison ~
I had tried many of the things you noted (from the link) and at one point got an acceptable quality report (that included black) after replacing the printhead so it was particularly frustrating to then go back to no black after loading ink cartridges. I had done the partial reset too (as I had seen that recommendation on a forum) waiting hours for it to sort itself out wasn't acceptable when I needed to print something.
I have to admit that I finally threw in the towel and just got another printer. I need to be able to have something reliable and tire of always sorting through how to unclog; clean; reset; order parts; get new cartridges; run through mutiple cleaning printhead cycles. The lack of black print just seems to happen too often.
Thank you, though! I truly appreciate you taking the time to write a thorough response for me.
JFW
Jamieson wrote:
Hi @jfw , and welcome to the HP Forums!
I see you are experiencing print issues. I would like to try and help.
It appears you have covered much of the troubleshooting already.
I would recommend removing the ink cartridges, and performing a power reset. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also recommend this document on Fixing Print Quality Problems for the HP Officejet 6500 All-in-One Printer Series.
If that doesn't resolve the issue, the best recommendation I could make would be to contact HP directly. You can utilize this website to learn how to contact HP appropriately, based on your region: Contact HP Worldwide.
Thank you for posting on the HP Forums.

My HP Officejet 4315 All-in-One does not print

My HP Officejet 4315 All-In-One printer does not print althoug it is connected to my laptop and working properly
The dial shows the word FAX instead of PRINT. How can I remove the word FAX? because I think this is the prolem
Any one with info pls email me at:[edited email by moderator] Thanks, pedrodomenech

Hello @pedrodomenech , and welcome to the HP Forums, I hope you enjoy your experience!
I can see you're running into fax/print issues.
I would love to help with that, but I need a little information to try and help you first. I am linking a few HP Support documents below that will show you how to find which operating system you are using. Also, if you're using Windows, please include whether your operating system is 32-bit or 64-bit.
Mac OS X: How Do I Find Which Mac OS X Version Is on My Computer?
Which Windows operating system am I running?
Is the Windows Version on My Computer 32-bit or 64-bit?
Please let me know what you find. Thanks for posting on the HP Forums!
Please click “Accept as Solution " if you feel my post solved your issue, it will help others find the solution.
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Jamieson
I work on behalf of HP
"Remember, I'm pulling for you, we're all in this together!" - Red Green.

My HP Officejet J5780 All-in-One has stopped printing

My HP Officejet J5780 All-in-One keeps sending the messge" Out of paper,load paper and then press OK to start" even though I have paper already in my tray. It will not print and I don't know why. Can anyone please tell me what the problem might be to cause it to function this way and what I can do to fix it myself if at all possible? I would appreciate hearing from anyone that might be able to help me. Thank you and have a blessed day.Sincerely, Blesseda49

Hi
Try the steps here 'Out of Paper' Error Message Displays and the Product Does Not Pick Up or Feed Paper
Does this solve the issue?
Although I am an HP employee, I am speaking for myself and not for HP.
Twitter: @Ciara_B_HP

HP Officejet 5510 all in one - stalling of printing carriage and printing problems

I have had this All in One Printer since December 2004. It had been working fine until I replaced a cartridge at a refill store over a year ago. To deal with the problem with HP I felt would be time consuming so I put up with the problem and if I needed good quality printing, I would take it to Kinkos.
The print carriage is slow to respond and print from my computer and then in the middle of the task the carriage will stop and stall or bang like it wants to move, but is stuck and then, with all the lights flashing, I get a message in the copier window for me to clear the printing jam or carriage jam and then press OK.   I open the door to the carriage and then close it and press OK. It does not always work the first time to make the carriage stop banging. Eventually it will stop and the paper will release and then it will continue finishing the task, but a lot of the time what is printed has double printing with jagging to one side of the paper.
This is also affecting receiving any faxes because it involves print carriage.
I have done all the steps for clearing a paper/carriage jam. There is nothing visable to cause a jam. I have managed to do the self test after the printer goes through some banging and then telling me to open the door to clear the jam.    I have done the steps to
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The cartridge refill store , not seeing the problem first hand, keeps offering for me to bring back the cartridges if the problem persists and replace them.
Do you think it is the cartridges or the unit?   I just replaced the black cartridge in December 2009 and have not print much knowing
the quality would be poor. Yesterday I saw a message that I am low on black ink. That does not seem possible.
When I do the self test it is showing white lines through the colored bars and I am missing the pink or red bar. So I know I have to replace the color cartridge.
As far as alignment, when I did the first of two self tests,                                                     Second Test After the Drive Download
                                                           the Vertical Cartridge to Cartridge read    -12                               -24
                                                       the Horizontal Cartridge to Cartridge read    -24                                99
                                            the Black Bidirectional Cartridge to Cartridge read    -54                                0
                                             the Color Bidirectional Cartridge to Cartridge read      6                                 6
After doing the steps to automatically clean the cartridges, it printed a report with symbols at the top. They look to be squeezed together and the top portions of the symbols are missing. The black bar has some white indents along the edges and the blue and yellow bars are spread more apart with some lighter colored lines vertically.
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I have a carriage jam on my HP Officejet 5510 which I cannot correct.. I have tried everything I know to do. There are two black pieces that will not spring down when the cartridges travel across. I th en get a carriage jam message.
Do these pieces need lubricated?
How can I get t hem to go down when the carriage goes across?
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OfficeJet 150 All-in-one battery state ambiguous

The batter charge indicator on the control panel screen ALWAYS shows "0" and the graphic shows a solid black-filled battery case icon when the unit is on battery power.However, what's odd is that he battery seems to take some charge and the printer can later function seemingly normally on battery power for some time, but the battery indicator still reads "0" when selected.Is there supposed to be a "now-charging" light. I see an illuminated orange lightning-bolt led when the unit is on line power.Any firmware updates? Anything to do or try before going to HP tech support or dealing with the agony of warranty stuff ? The photo below was taken at about 5 minutes into a battery powered run that's still lighted up after 20 more minutes ideling on battery power. Thanks

Hello jjctso,
Welcome to the HP Forums.
I see that that printer is stuck on the Configuration page and it will not move on.
I suggest that you cut all power to the printer and let it sit for at least 1 min and then reconnect the power. This will do a semi reset on the unit.
Here is a document that will give you instructions for Resetting the All-in-One.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

My HP Officejet J6480 All-In-One has started printing multiple pages.

All of a sudden my officejet J6480 printer is printing multiple pages every time I print. I've made sure it is saying only 1 copy, but it still continures printing the extra pages.

Disconnect the power cable and the usb cable from the computer. Restart both the printer and the computer. Clear the print que. Fan all the pages in the printer. Power on the printer connect the usb cable and try printing again. Happy Printing
The HP Print and Scan Doctor will guide you through troubleshooting your network printer setup and connectivity problems. It also provides you with a wealth of information regarding your network and, in some cases, automatically fixes network connectivity issues.
The HP Print and Scan Doctor runs on Windows XP, Vista, Win 7, and Win 8. You will need administrator privileges in order to run the utility.
Get it here: HP Print and Scan Doctor
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

Officejet 6210xi all in one won't print in color

I didn't use the color part of my printer for a year, then I bought and installed a new color ink cartridge. However, it still won't print in color. It will print in black but only black, no greyscale. I've tried cleaning the heads, resetting the system, I've double checked to make sure the ink cartridge is the correct one and it is. I've looked through all the faq's in the printers menu but nothing works. Any help is appreciated, I'm about to give up and just get a new printer.

Hi @Jaim_Faul ,
I see that you are having issues printing in color. You tried a new cartridge and have the same results. I would like to help
you out today.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Try these steps to see if it will resolve the issue.
Missing, Faded, or Dull Colors.
Go to Step 3 - Print a diagnostic page. Just to see if it is a hardware or software issue.
You mentioned that you cleaned the cartridge heads, I still included this document to make sure all the areas for the electrical contacts were cleaned on the cartridge and inside the printer. Cartridge Error. Disregard the title.
Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Have a great weekend!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

How do I get photoshop cs10 on a windows 7 laptop after a wizard doctor download the officejet 7610 all-in-one is not printing showing i need to load paper but i've done as the person in the video is showing but it's stll not resolving?

HOW AFTER A DOWNLOAD OF A WIZARD DOCTOR FOR THE OFFICEJET 2710 TO RESOLVE NO PRINTING OR SCANNING AND FOLLOWING THE INSTRUCTIONS ON THE LED DEMO TO LOAD THE PAPER WHAT CAN i DO?

Dennis,
what has that go to do with Photoshop? If you can't print on an HP 7610 no matter what you may need to print it is a legitimate question. Yes? I guess you've nothing to offer in terms of a printing solution.
No caps as far as I can see from the full threads. So no shouting. Each time I asked the question the reply from the monitor was that I didn't put it in the form of a question. Assuming that the monitor was saying re-word it and send it again. So I did. Not realizing that each time it was a different post.
Mark

Does the Officejet J3680 all-in-one support air print?

If so do I need an app?
This question was solved.
View Solution.

Hi,
Is this the one ?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01106836&tmp_task=prodinfoCategory&cc=us&dlc=en...
No and no app available to make it really working.
Regards.
BH
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How can I use Active Print on my Ipad and print to my usb connected HP officejet 6110 all in one

I was previously able to use Active Print on my Ipod to print to my usb connected HP officejet 6110 all in one. Now, however, with my Ipad version 2 I can no longer get this to work. Can anyone help? Thanks.

Hi,
HP do not provide any USB connection solution for iOS.
As Active Print is a 3rd party application which provide this functionality, i believe you may find a better help within Active Print support as they more familier with their application requirement and functionality:
http://www.activeprint.net/support/
Regards,
Shlomi
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Officejet 6310 All-in-one "Door Open" message

My printer, Officejet 6310 All-in-one will not print. The message in the control panel says "Door Open". I have no idea what this means and there is nothing open on the printer. The HP utility says everything is fine. I have powered off and powered on the printer with no change. Has anyone else had this problem? Does anyone know what to do about it? Thanks.

Hi there Texsron Hope you are doing well Ok open, and then close the cartridge door of the product. Make sure that the door rests securely against the body of the product. if that did not help go to this article.http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00829896&cc=us&dlc=en&lc=en&product=1119598&tmp_track_link=ot_search Let me know the outcome I will do my best to assist you with any lingering issues, RobertoR ▼

HP OfficeJet 5505 All-In-One wireless printing.

I've got a problem getting a HP OfficeJet 5505 All-In-One printer working with a Time Capsule for wireless printing.. I'm not quite sure how to debug this, so I'm asking for a little help.
If I connect the printer directly to the Mac, It is properly recognized when I go to add it into the printers list, and documents print normally.
Now when connected to the TimeCapsule, It looks to be recognized in the Airport Utility, and when I go to add it into the printers list, I can see it connected to the Time Capsule.. One difference is that I have to manually choose the printer driver rather than it being auto selected..
When I print a document, it looks like it spools up normally, and gets sent to the printer.. However the printer never starts, or prints.
After reading a few posts it looks like there might be some compatibility issue between office jet printers and the Time Capsule/Airport Extreme as I am not the only one with issues.
Any ideas?

The OfficeJet 5505 uses LIDIL (lightweight imaging device interface language) which depends on the host computer for low level commands. It will not work with the Time Capsule's USB port.
Technically, neither the printer nor the TC is at fault. The printer will only work when connected directly to a computer's USB port. Searching for drivers will be a futile exercise.
Sorry for the bad news. If you want to get a printer on your network, get a network printer.

HP Officejet 4500 All-in-One Printer - G510g installation windows 8.1 64bit

After operating a HP Officejet 4500 All-in-One Printer - G510g from both an old Windows XP notebook and from an ASUS Windows 8, 64bit laptop, subsequently updated to 8.1; I'm now trying to install it to run from a Toshiba Satellite NB10T-A notebook Windows 8.1 64bit, but without success.
The original installation CD does not provide an installation but on start up (presumably because it is only compatible with Windows XP and 7.
The www.hp.com site offers a download of a full driver for the printer, forWindows 8.162bit. This seems to download fine. The file unpacks, says it is installing, but on completion the driver is not available.
There are no options to uninstall, either in control panel/printers or in control panel/software.
Without the driver, the Windows 8.1 system recognises the printer and allows simple printing ffrom applications. However, it is not possible to use the scan options, giving the error message that the driver is not available. Neither HP Solution Center or HP Document Manager are installed.
I have tried HP Print and Scan Doctor. This recognises the printer on USB link, says that there are missing drivers, downloads, unpacks and installs drivers. But the printer icon in control panel/printers continues to have an alarm icon and indicates that the printer is still missing drivers.
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Thank you
This question was solved.
View Solution.

Hello @monc , welcome to the HP forums!
I read through your post about how you cannot scan on your Windows 8.1 computer as the driver and software doesn't seem to be completing successfully on your system. However, you have been able to install the printer and its functioning fine on other computers.
I would suggest checking the Control Panel to see if there are any printer files to uninstall: Uninstalling the Printer Software
Restart the PC afterwards
Perform a Clean Boot
Restart the PC again
Download and install the printer again: HP Officejet Full Feature Software and Driver
If you see any error messages or codes during the installation process, make note of the exact problem or error and post me back a screen shot or the details.
Good luck
R a i n b o w 7000I work on behalf of HP
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Officejet 150 all-in-one stuck "now printing"

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