Officejet 4500 auto document feeder

Officejet 4500 (G510g) The top-loaded auto document feeder stopped working. Normally, upon inserting paper, you would hear a beep. Then proceed with your process by selecting scan, copy, etc. It stopped working when trying to copy items with the cover open and laying items to be copied directly on the glass. New drivers have been downloaded, soft and hard power shutdowns have been tried, and diagnostic tests all come back ok. Thinking it's a switch/tab that came out of position or is stuck. Any help greatly appreciated.

Hi @goldie800 , and welcome to the HP Forums!
I see you're experiencing feed issues through the ADF. I would like to help!
I would recommend performing a power reset on the printer. Disconnect the power cord from the printer and the power outlet, then wait 60 seconds. After 60 seconds, plug the printer back in. Ensure you plug the printer directly to a wall outlet. Make sure to bypass any sort of surge protector or power bar.
I would also suggest plugging the printer power into a different wall outlet.
I would then recommend following the steps in this document on The Automatic Document Feeder (ADF) Does Not Pick Up Paper.
Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums!
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Jamieson
I work on behalf of HP
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Black line down middle of copies from Auto Document Feeder. Canon mx922.

When printing copies through te Auto Document Feeder (the feeder on top) of my Canon mx922, a black line appears down the middle of the page. How do I clean the ADF/ fix this problem? Thank you.

Hi ChrisCanon,
The lines on copies that you are experiencing is a result of the scan glass being dirty or scratched. The scan glass that the printer uses when scanning from the ADF is located to the left of the larger glass area (platen) when you open the cover. It is the smaller glass strip on the left hand side of the unit.
Spray some glass cleaner on a paper towel and then clean the smaller glass area. Once cleaned, try scanning from the ADF again.
If you continue to have difficulties, please contact our support group using the following link:
http://www.usa.canon.com/cusa/consumer/standard_display/contact_us_consumer
Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

HP Officejet Pro L7590 printer auto document feeder stopped working

HP Officejet Pro L7590 (Model: CB822A)
Mac OS X Yosemite 10.10
My automatic document feeder stopped working about a month or two ago. If I put a bunch of papers under the tray there is no beep/light to acknowledge that. So, I can't copy a bunch of papers at once.
Is there a recommended HP repair center/store in my area that can fix it? I'm in Bethesda, MD 20817.
Thanks
This question was solved.
View Solution.

Hi @rustyblue
Although HP does not have an authorizes repair facility that I can refer you to, I have located 2 helpful documents that would allow you to troubleshoot the issue yourself;
An 'Original Jam: Clear jam, and then press OK' Message Displays for HP Officejet 6100, 7100, and D ...
Automatic Document Feeder (ADF) Does Not Pick Up Paper
If the issue persists, you can take the printer to a local mom and pop shop, or maybe call HP. HP could offer you a discount on a newer model.
If you are in Canada or US call 800 474 6836, or you can Contact HP Worldwide.
I hope this helps.
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Sunshyn2005 - I work on behalf of HP

Hp inject pro 8600 plus - remove paper jam in between auto document feeder in the roller

Product Name and Number
     • hp officejet pro 8600 plus
     2. Operating System installed (if applicable)
     • winder 7 3. Error message (if any)
     • paper jam in automatic feeder 4. Any changes made to your system before the issue occurred
     • none 5. In the subject title, include a brief, specific description of the problem, and your product information (i.e., product name of your laptop, notebook, printer, other device, etc.)
     • my document is stuck in between the auto feeder roller.   I am not able to remove the document.   is there a way to open the auto feeder roller to remove the document without damaging the document?

Hi and welcome to the HP Forums. I see you are running into paper jam issues. I would recommend utilizing the steps in this document on a 'Paper Jam' Message Displays on the All-in-One. I would also recommend this document on The Automatic Document Feeder (ADF) Does Not Pick Up Paper for more information on accessing the ADF. Good luck and please let me know the results of your troubleshooting steps. Thank you for posting on the HP Forums.

HP Officejet Pro L7780 - Document feeder not grabbing pages. The feeder is not feeding pages through

I have an Officejet L7780 that is not feeding through the document feeder. It gets stuck with the first page, and tries to roll in the page but it gets stuck with it. I've not been able to make it feed through, but I can grab a portion of the page that is stuck and pull out ok. Looks like the rollers are not working well anymore. Is this something that can be corrected/fixed/replaced?
This question was solved.
View Solution.

Hello,
Make sure you are using supported media (weight/type). If you use your ADF frequently, you may have some buildup on the pickup rollers. I've included a link below that describes how to clean those and how to check to ensure that there are no paper pieces stuck under the ADF hood that would prevent them from pulling correctly. Good Luck!
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c02019585&cc=us&lc=en&dlc=en&product=2512010&tmp...
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Image Capture and/or Canon MF4350d -- How do I set up Auto Document Feeder?

I can't find a setting for it within Image Capture, and I was told by a Canon customer service agent that she had a similar customer with a similar problem who had to get some updated Image Capture software from Apple to fix the problem. If that's true, I looked for the Image Capture software but couldn't find it, and if not, I'd love to know how to make the ADF work for me. The printer says it can do it, but I can't get my computer to ask the right way...
thanks in advance for your help!

Hello there and welcome to Apple Discussions.
I am not aware of a new version of Image Capture, apart from the one that is included with 10.6 but this is not available for 10.5.
I don't have an MF4300 series to test (I have the MF4680 and 4270) so I cannot check the settings you should see with the Canon ScanGear application for your MF4350. However, I think the issue is that Image Capture does not open the Scan Gear viewer and therefore you do not get the option of where to scan from. So instead of using Image Capture to scan, try using Preview and selecting the MF4350 via the File > Import Image menu.
Pahu

M1212nf MFP Auto document feeder and scanner failure

Yep, hardware issue here:
Printer does not show any change on status panel when a piece of paper is inserted into the adf.
Scanner scans a blank page to the network or usb connected pc
Copy function produces blank or black pages even when using flatbed as opposed to adf.
Network and usb printing works correctly.
software reset done at product control panel to restore default settings to no avail.
What advice do you have for me?

Hi @RottenRonnie,
I see that you are getting a blank page when scanning. When you copy, you are getting a blank or black pages from the glass and the ADF. I would like to help.
I would do a hard reset to see if that will resolve the issue.
Leave the printer on and unplug the power cable from the printer and wall outlet for 60 seconds.
Then reconnect the power cable to the printer and wall outlet rather than a surge protector.
This ensures the printer is receiving full power and may help this situation.
Please keep the scanner lid open and then press the copy button.
Check if the scanner bulb glows.
Also to see if the scanner moves freely across the glass.
Update the printer's firmware. HP LaserJet Pro M1212nf Multifunction Printer Drivers.
Please check your private messages for additional steps to try.
In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
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Gemini02
I work on behalf of HP

Officejet 4500 Document Feeder

The document feeder for my Officejet 4500 does not work. I examined it and found a small plastic piece broken. Is there anywhere you can buy individual parts for the feeder or the feeder itself.
Thanks

Hi There!
Just so you know, there is no seperate feeder for a officejet because its connected to the printer or built in. If ever its broken you might want to call hp and if ever your in warranty someone could help you out with replacing it or servicing it. If your not in warranty then you can do an out of warranty upgrade with HP tech support through the phone.
Thansk hopes this helps.
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I am trying to scan a document with my officejet 4500?

is anyone can help me?i am trying to scan a document to my officejet 4500 ..but the printer panel said; No scan options.Refer to device documentation to trouble shoot?what is that mean?what should i do?

Hello everyone, I was having this exact issue myself, and after finding no help whatsoever from the manual that comes with the device itsself, there is no mention of scanning in it at all, I played around with it myself. GO to the HP solutions center icon that is on your computer, click on that, go to scan picture or document, whichever it is that you are trying to scan, and all the options for scanning will come up and you will be able to scan without problems. Documents and pictures will be saved to your computer if that is what you choose as well as this is what I was trying to do, and you do not have to use the document feeder. I have read everything else on here and tried it all and none of it works, this does work. I tried it several different times before typing this post.

Hp officejet pro 8500 a909g document feeder

document feeder works 1 out of 30 times

Hello @mrtools67,
Welcome to the HP Support Forums! I see you are not able to use the Automatic Document Feeder on your HP Officejet 8500 A909g. I see your other post and you say the roller is not dropping down and picking up the paper.
I would like you to start troubleshooting here: The Automatic Document Feeder (ADF) Does Not Pick Up Paper
Focus on the cleaning, let me know the outcome. If after the troubleshooting has been done and you are still not able to use the ADF, I suggest calling our technical support at 800-474-6836 as it may be the hardware. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
Thanks,
HevnLgh
I work on behalf of HP
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Officejet 4500, Only printing header, not printing text in body of any document.

Cannot get Officejet 4500 to print any thing other than headers on any document.
Nothing in the body of any document is printing.
Full ink cartridges, set for grayscale only.
Does print test pages and is connected to my wireless network.
Any help would be appreciated.
DBSLTE

Hi dbslte,
What program(s) are you printing from when this happens? Have you tried different programs (besides the test print)?
Any extra information can be helpful in finding a resolution.
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

Hp officejet Pro 8600 Plus scanner document feeder making terrible noise

The top document feeder makes a terrible grinding noise as it feeds the paper for scanning. What should I do?

Hello @BarterG,
Welcome to the HP Support Forums!
I would like to assist you today with resolving the grinding noise you're hearing when your HP Officejet Pro 8600 Plus e-All-in-One Printer feeds paper through the automatic document feeder mechanism. This issue may be due to dirty rollers, debris in the feeder paper path, or a hardware defect with the document feeder mechanism. To resolve this issue can I please have you follow the steps below.
To start troubleshooting can I please have you click here. Once the support document opens please run through Solution one, Solution two, and Solution four. When you're cleaning the document feeder please keep an eye out for any paper or debris in the document feeder paper path that can cause paper feed and grinding noises.
Once your troubleshooting is complete, please test the document feeder again.
Please respond to this post with the result of your troubleshooting. Best of luck!
X-23
I work on behalf of HP
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HP Officejet Pro 8600 Plus AIO automatic document feeder paper jam.

While scanning a smaller document using the ADF, it got jammed in the feeder. While recovering the document, a corner of the document got torn and got stuck in the document feeder. Now, every time I use the feeder to scan a document again, that document gets jammed because of a little chunk of paper that's still stuck in the feeder. I tried carefully with a toothpick to grab the little chunk of paper, but I can't get a hold on it. Is there any way to open the feeder a little more? Not just only the top lid of the feeder? Or are there any other ideas as to resolve my issue?
Thx for any suggestions you might have.
This question was solved.
View Solution.

Hello blissteach,
I understand you have done all the troubleshooting steps and the ADF is still not picking up paper on your OfficeJet 8600 Plus. I would like you to try and reset the paper sensor inside the ADF, please follow the steps listed below:
1. Open the ADF top cover
2. Locate the ADF paper sensor inside the top cover. (See image below)
3. Make sure that the paper sensor hangs freely from the ADF top cover, and that the sensor parts are not broken, dislodged, or stuck.
4. Close the ADF top cover.
Please let me know if this was able to resolve the paper pick problem, if it is still now picking up the paper from the ADF please let me know and I will send you a private message.
Thank you in advance,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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Officejet 6500 Wireless Puts lines on page when using document feeder

Hi,
Only using the document feeder for either print or scan there are vertical lines down page sometimes in the middle and sometimes at the end and some horizontal lines as well.
Scanning or printing direct from the glass - doesn't happen.
I have to be able to feed more than one page for a fax or scan so its on one document.
Does anyone know why this is happening when I use document feeder?
any assistance greatly appreciated

Hi,
Plesae click the link for the solution..
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01728503&cc=au&dlc=en&lc=en&product=4083977&tmp...
Let me know whaty happened...thanks... =)
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Hp officejet pro 8600 plus, document feed tray, I get streaks on copies.

When I copy from the document feed tray, I get streaks down the centr of the paper, I cleaned the printheads, and cleaned the rollers, I don't get the streak down the center anymore, but I still get a line down the right side of the paper. What other steps can I take?

Hi there, Here are the steps for your issues: 1) Close down the scanner lid2) Power down the printer3) With the scanner lid still close, power up your unit4) Feed a paper through the feeder and do a copy job5) Place the printed page on your feeder glass, check on the location of the vertical line with respect to your feeder glass. Check if there is any stain or dust on that area, and use a cloth to wipe it off. Using a torch light would help you in finding the stain/ dust.6) Perform another copy via the feeder. Let me know if this helps

Officejet 4500 auto document feeder

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