Officejet 4500 g510n-2 wireless

My wireless printer is not installed through my router.  How do I solve this problem?  TKS

Hi ganvunc1,
How are you trying to attach the printer to the router?  Are you getting any error messages when you try to connect?
Please try this HP document:
http://h10025.www1.hp.com/ewfrf/wc/document?docnam​e=c01977987&tmp_task=solveCategory&cc=us&dlc=en&la​...
I was an HP employee.
Please mark the post that solves your problem as "Accepted Solution"

Similar Messages

  • HP Officejet 4500 G510n-z Wireless connection prints from Windows Vista but not from Windows 7

    HP Officejet 4500 G510n-z printer appears to be connected to my Dell Notebook running Windows 7 on the HP Solution Center page but does not print.Documents just get stuck in the que. It was printing then it wasn't then it was then it wasn't. The printer works when I print from an older notebook running Vista. The last time this happened, I uninstalled and reinstalled HP software and that didn't seem to help. Then, for some inexplicable reason, printing started working. Now it has stopped working again.I can scan from the Windows 7 Notebook but no printing. I've tried all of the troubleshooting tools I could find without success. Thanks for trying to help.
    This question was solved.
    View Solution.

    Hello-
    It could be caused by a couple things :
    1. Firewall on PC or in router.
    2. wireless interference (ie microwave, cordless phone base @ 2.4 Ghz)
    3. distance from router
    4. corrupt print driver.
    Turn off any firewalls you have and move anything that can cause interference away from router.
    If none of the above resolves issue, I'll have you install another print driver.
    Click on start.
    Go to Devices and Printers.
    Click on Add a Printer.
    Add a Local printer. Create a new Port and choose "Standard TCP/IP port.
    Hit Next.
    Type in 192.168.1.12 in the Hostname or IP address box. (uncheck "Query the printer" box)
    Hit next.
    When the Printer List opens up, click on windows update. ( this will take a few mins)
    After the box shows up, Pick HP (not Hewlett Packard) on the Left and pick "Deskjet 990c" on the Right.
    Click next, set as default, and finish.
    Try to print using the Deskjet 990c.
    Also, remember a click on the Kudos star to the left is a quick "Thanks" for a helpful post.
    Please select the "Accept as Solution" button on the post that best answers your question.
    I appreciate your input !
    Thank You,
    Donald

  • How to connect my HP Officejet 4500 G510n-z to work wireless.

    I recently purchased the HP Officejet 4500 G510n-z, i have it connected to my netgear router which i can see that it is through netgear genie, but my computer will not connect. i have tried turning off my firewall, i have uninstalled and reinstalled many times. still no luck but when i run wireless test through the printer it pass's on everything. I tried to figure out how to bypass for udp 427 but i could not figure it out. 
    Connected through wpa-psk
    Windows 7
    Acer Laptop
    Please Help me out, i have school starting in 5 days. 
    Thank you
    This question was solved.
    View Solution.

    It is likely your antivirus firewall in the way. What do you use?  Download and run this utility: http://h20180.www2.hp.com/apps/Nav?h_pagetype=s-926&h_lang=en&h_client=s-h-e17-1&h_keyword=dg-NDU&ju...
    What does it say?
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Cannot complete wireless setup for Officejet 4500 G510n using HP Installer

    Hi, 
    I hope someone can help me with this problem.
    I bought an Officejet 4500 G510n and all was working fine on my old MacBook laptop. I have recently switched to a MacBook Air running OS X 10.8 and I can no longer connect wirelessly to this printer.
    I have tried the following:
    - resetting printer settings from OS X "Preferences" using USB cable.
    - disconnecting USB cable to printer.
    - downloading and installing the latest software drivers for OS X 10.8
    - reconnect USB cable to printer to start printer setup.
    The problem arrises when I am performing the set-up task:
    - Screen shows invalid network details and gives me no option to continue.... only to go back to the previous page. I am stuck with no options at the moment.
    Attached is the screen-shot of what I'm seeing. 
    Any help would be very grateful.
    John

    From what you describe, you are using a USB cable but the information displayed there is for wireless. What you would want to do is install the printer using the USB cable and selecting USB installation, then use the software to complete the USB to Wireless conversion.
    Either this, or you can set up the printer on your wireless network using the wireless setup wizard and then install using Networked - Wireless as the installation type.
    Happy Holidays!

  • Officejet 4500 G510n won't scan wirelessly

    I have an Officejet 4500 G510n-z printer/scanner/fax.  It prints wirelessly (most of the time - I have had regular issues with it not being "seen" by my laptop, but I digress), but will not scan wirelessly - it will scan when connected with a USB cable.  
    The Error message says "the HP imaging device cannot be found".  It then gives 5 steps to correct the problem.  After each step one is to try scanning again.  I have followed these steps multple times with no success.
    I am, unfortunately, running Windows 8.1 (I HATE, HATE, HATE WINDOWS 8 - it truly sux, major league).  I have downloaded the latest drivers from HP, which, I have uninstalled and reinstalled, several times.  
    This happens way too may times.  I can get the printer working wirelessly, usually, but not the scanner.
    Any advice will be appreciated.  I am really in a jam.
    Thanx

    Welcome to the forums nojoy
    I read your post about the issues you have been having with scanning from your Officejet 4500 wireless. I would like for you to try out the steps in the guide below to see if they will help you.
    'The scanning device could not be initialized' and Related Scanning Error Messages Display on the Co...
    Have a great day
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Officejet 4500 G510n-z (all in one wireless) - how to eliminate power save option?

    My Officejet 4500 G510n-z (All in one, wireless) works fine until it sits idle - then it goes into power save mode and won't "wake up".  I have tried every button on the control panel - and nothing gets it out of power save idle.  In this state, you cannot even turn the printer off with the on/off button - to get the unit to work again, you must unplug it, wait, then reconnect the electric cord.  Then, it all works fine until the next time it goes into a long power save mode.  I've gone through all the help manuals without finding any information about power save options.

    Hi there,
    Could you provide the community with a little more information to help narrow troubleshooting? What operating system are we using?
    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

  • How to set up wirelessly officejet 4500 g510n-z on hp laptop

    how to set up wireless hp officejet 4500 g510n-z on my hp lapton

    Hi , Welcome to the HP Forums! I see that you are wondering how to set up wirelessly HP Officejet 4500  g510n-z on your HP laptop. I am happy to help you with this wireless setup!  What Operating System are you using? If you do not know the Operating System you are using, please visit this website. Whatsmyos. In the meantime, please see this guide, Setting Up the Printer for a Wireless Network for the HP Officejet 4500 Wireless All-in-One Printer. For future reference, here, is your printer's user guide.  Hope this information helps to get you online!  “Please click the Thumbs up icon below to thank me for responding.”

  • Hp officejet 4500 g510n-z prints but won't scan

    hp officejet 4500 g510n-z prints ok but won't scan
    Windows Vista 32bit one machine
    Windows 7 4 machines
    Windows XP 2 machines
    running on wireless have not tried usb
    no IP conflicts
    was working last time I used it (month ago)
    printer works fine (though I have to cycle power now and then after sleep mode)
    latest drivers installed
    Ideas anyone?
    Thanks
    This question was solved.
    View Solution.

    Hi sdrrmit,
    It sounds like the printer didn't get installed correctly in your Windows operating system. Follow the steps below.
    Step one: Clear temp directory
    On the Apps desktop right click the mouse, and select all apps. Type %temp% in the run app.
    Highlight all the files in this folder, and then press the delete key to delete. If you get a message that the file is in use you will need to skip this file(s).
    Continue with Step 2 below
    Step two: Downloaded and extracted to your system:
    1. Download the full feature software and drivers
    Full solution software
    2. Once the download is finished double click on the file to extract the software.
    3. When the installation window opens press the cancel button to stop the installation
    4. On the Apps desktop right click the mouse, and select all apps. Type %temp% in the run app.
    5. Look for, and open the folder starting with 7z (Example: 7zS2356)
    6. Right click on the folder, and select Copy
    7. Close that window, and all your open windows, and then in the middle of the desktop right click your mouse, and select Paste. This will move the 7z folder to your desktop.
    8. Open the 7z folder you just copied to your desktop
    9. Open folder Util
    10. Open folder CCC
    11. Run the uninstall_L4
    12. When the uninstall has completed restart the computer
    13. Run Disk cleanup by holding down the Windows button and R at the same time to pull up the Run prompt and type cleanmgr.exe and press enter.  Select all the boxes and delete everything. Click on the link below regarding this tool and any disclaimers.
    Cleanmgr Disclaimer
    14. Download and install the latest version of Adobe flash player
    Update Adobe Flash Player
    15. Open the 7z folder, and then double click on the Setup.exe file which will be toward the bottom of the open window. Follow the on screen instructions to reinstall your printer.
    Let me know if you are able to successfully install the software and driver, and are able to print & scan?
    I am an HP employee.
    Say Thanks by clicking the Kudos Star in the post that helped you.
    Please mark the post that solves your problem as "Accepted Solution"

  • HP Officejet 4500 G510n-z all-in-one series, Power button

    HP Officejet 4500 G510n-z all-in-one series wireless.
    When I press and release the power button, it does not start and no lights appear.
    If I press and hold the power button down for about one minute, the printer lights up and functions just fine.
    To shut the printer down I need to hold the power button down for about a minute.
    This question was solved.
    View Solution.

    Hi @Tonyey20,
    Welcome to the HP Support Forums! I see the power button on your HP Officejet 4500 is non responsive, if you press and hold the button for a minute the printer will light up and function as normal.
    I would like you to start troubleshooting here: The HP Printer Won't Turn On or Respond When the Power Button is Pressed
    Please let me know the outcome. I will watch for your reply.
    Thanks,
    HevnLgh
    I work on behalf of HP
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

  • Officejet 4500 G510n-z everytime offline

    Every time, I like to print on my officejet 4500  G510n-z, the solution center says it's not connected to the electric power. As I use it with wifi, the program of my router says tough it's connected and the display of the printer is showing that it is under tension. With a Lan connction it works perfect. Help, what do I do wrong?

    The scandoctor don't help, because it says the printer is working perfect as the setting is now only for USB use, but I would prefer Wifi.
    I'm using Microsoft Security Essentials and the UDP port 427 file is in the settings among the "excluded file types", but when I'm trying to configure the wireless settings, the setup stops saying: Your computer is unable to establish a connection with your printer to address 192.168.178.29. This problem may be related to a software firewall. If you use a software firewall, make sure UDP port 427 is open for both incoming and outgoing traffic.
    Is my UDP port 427 not open yet for both incoming and outgoing traffic? How do I open it?

  • How to scan with Officejet 4500 G510n-z on mac

    How do you scan a document? I have a Officejet 4500 G510n-z and I am working on a Mac, OSX 10.8.5

    @EsterNewton, welcome to the forums
    I read about how you are looking to scan with your Officejet 4500 Wireless, on your Mac running 10.8.
    See this guide to install the full feature driver to have the scan software: HP Officejet Full Feature Software and Driver - Mac OS X 10.8 Mountain Lion
    Next, see this guide for instructions on how to scan: Scan from OS X v10.8 Mountain Lion With the Full Feature HP Software for HP Multifunction Printers
    I hope you can scan successfully from there, have a wonderful Monday
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • Link to Windows 8.1 Printer (Fax, Copy and Scan) Drivers for OfficeJet 4500 G510n-z

    Hello:
    Need to know where I can find updated drivers for my OfficeJet 4500 G510n-z printer.   I am using Windows 8.1 operating system.
    I have tried using the link at HP, but at the point that it supposedly gets to the install window, it asks me to insert the disc that came with the printer.  When I do that, I still get an error message saying something like "the link cannot be found."  I also get another message at some pont indicating that the full version needs to be uploaded.  Then, the same process starts all over again.   I should add that the printer disc says that it is compatible with XP, Windows 7 and other earlier versions, but not 8 or 8.1
    I have tried this 6 or 7 times with the same result.  Dell (the company from which I bought the laptop) was useless and suggested I contact HP. 
    I can no longer scan, either, because the computer isn't recognzing that the printer has a scan function, so when I go to use PaperPort 12 to scan stuff, it doesn't recognize that a printer is attached.
    Any help resolving these problems would be greatly appreciated.
    Thanks!
    This question was solved.
    View Solution.

    Oops!  Thanks "Shlomil" not "Shlomi" - Sorry!

  • Firmware upgrade for Officejet 4500 G510n-z

    Please. i need the firmware upgrade for Officejet 4500 G510n-z or at the original firmware. my machine is acting uncommon. The paper feeder process start and page stop in the middle.
    thanks for all your help.
    Regards;
    Carlos Peguero

    Yes, there should have been either a firmware update/patch, or a full recall on this device. 
    The software setup and configuration is bad enough for one humble computer, but when used as
    intended with multiple devices it's an absolute headache. 
    I am constantly having to unplug the printer because the machine has decided it needs to rest for a bit. Okay,
    everybody deserves a break now and then. But it goes into coma mode and I could be jesus himself and the power
    or any other button) still would not wake it. 
    I would get into the rest but I'm not getting a helpful vibe from the forum; it's more defensive of a product which, apparently just under 5000 people have come by to check on. My friend at Microsoft talked to an HP engineer, who
    laughed and gave us the fix. 
    Uploading to FedEx-Kinko's is the better option. 

  • "File Corrupt" error when opening Driver software for OfficeJet 4500 G510n-z

    I'm trying to reinstall the software for my OfficeJet 4500 G510n-z printer and I have downloaded the drivers from the HP support site multiple times.  Each time I try to open the file I get an error of "File is Corrupt" and it stops opening.  I was able to eventually install the printer but not the HP Solution Software.
    I am running 64-bit Windows 7.
    As you can see below, I have the printer installed but not the Solution Center.  How can I add the Solution Center?

    What Anti virus software are you running? 
    Say thanks by clicking the Kudos Thumbs Up to the right in the post.
    If my post resolved your problem, please mark it as an Accepted Solution ...
    I worked for HP but now I'm retired!

  • Officejet 4500 g510n-z driver download link?

    Just wondering if there was a direct download link for Officejet 4500 g510n-z? I've been trying all morning and haven't been able to from the HP site. Keeps getting stuck at .......compiling your results.  Thanks in advance.

    Hi @RoyGene,
    Welcome to the HP Forums!
    I noticed that you are having trouble installing your HP Officejet 4500 G510n-z on your Windows 8.1 computer. I am happy to help with this installation issue!
    I would recommend the following:
    Uninstall the software. Uninstalling the Printer Software. (In case any old software is still present or partially installed, otherwise carry on to the next step).
    Clean boot the computer. How to perform a clean boot in Windows.
    Re-install using the HP Printer Install Wizard for Windows.
    Hope this resolves your installation issue, and have a great day!
    RnRMusicMan
    I work on behalf of HP
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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