Officejet 4620 - Blank Ink not printing

   Officejet 4620 all-in-one. Started having this problem last week- no black ink print. Brand new genuine cartridges in use(tried 3 separate cartridges straight from the box). Tried all solutions listed on the troubleshoot page to no avail(even three printhead cleanings). Ink levels are tops. Same problems when copying documents. Color ink working fine. Extremely frustrated!! Printer out of warranty by 2 months. This is my fourth HP printer  and the first that gives me this kind of issue.  Anyone,Anyone?  Help!
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Hi Ed-G,
Welcome to the HP forums
I'm sorry to hear you haven't been able to print in black with your Officejet 4620 but I will certainly do my best to get you some assistance with this issue!
I realize from your description that you have most likely covered the steps in this document, but just to be sure, can you go through this Printer Does Not Print Black Ink or Color Ink, or Prints Blank Pages document and verify that you have tried all of the steps? If you have and the problem persists, can you let me know what country you're in? Please feel free to private message me that information!
Hope to hear back from you soon!
Please click “Accept as Solution ” if you feel my post resolved your issue, as it will help others find the solution faster
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
**MissTeriLynn**
I work on behalf of HP

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    Ok thanks for the feedback @allenf  , glad to hear it
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    Give Kudos to say "thanks" by clicking on the "thumps Up icon" .
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